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What 24 owners told NHTSA about the 2017 Cadillac XTS

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (24)Crash / fire / injury (2)Electrical system (10)Suspension (3)Steering (2)Transmission & drivetrain (2)Backup camera & sensors (1)Body & structure (1)Brakes (1)Electronic Stability Control (esc) (1)Fuel system (1)Lights (1)

1 of 24 complaints match · Lights · clear filters

Aug 12, 2021Electrical systemLights

$70k for a vehicle and the screen spidered. Cadillac says not under recall. Not usable.

NHTSA ODI 11428831

Working with the data? Download all 24 complaints as CSV · fetched from NHTSA July 23, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2017 Cadillac XTS verdict →