Home · 2017 Cadillac Cts-v · Complaints

What 21 owners told NHTSA about the 2017 Cadillac Cts-v

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (21)Crash / fire / injury (1)Transmission & drivetrain (8)Steering (6)Wheels (3)Electrical system (2)Airbags (1)Speed control (1)Suspension (1)Tires (1)

6 of 21 complaints match · Steering · clear filters

Jul 12, 2025SteeringTransmission & drivetrain

Unknown I have been driving my car for 2 years now. For about the last year the steering in has been handling horrible and I have checked all parts every think is in good condition. I have read online it's a common problem and I see it as a safety concern especially since it's recalled on the same vehicle different vin. So when driving down the highway it's hard to stay centered and the car pulls different directions and the steering gets stiff to where it feels locked up. It is electrical power steering and I have experience from a prior experience with a 2009 pontiac g6. All these parts should of been recalled and not just a handful.

NHTSA ODI 11673062

Mar 4, 2025Steering

Power steering went out and exhibited the same symptoms as GM recall N182182760, but my vin is not included in the recall.

NHTSA ODI 11646390

Mar 2, 2025SteeringSuspensionWheels

My dream car…2017 Cadillac CTS 3.6L prem. Lux. I’ve noticed a lot of complaints with very low miles under 30,000 service suspension system, car has new Perelli tires 19” and the driver front tire went flat. What’s going on, I don’t want the dealer to take advantage of me. I can’t understand why this vehicle would be giving me problems so soon purchased from Calstar Mercedes dealer on [XXX] of 2023. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11645851

Oct 4, 2023Steering

The contact owns a 2017 Cadillac CTS. The contact stated while driving at an undisclosed speed, the contact became aware that the electronic power steering was not functioning properly. The EPS warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 19V086000 (Steering) but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 50,000.

NHTSA ODI 11548294

Apr 3, 2019Steering

TL* THE CONTACT OWNS A 2017 CADILLAC CTS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V086000 (STEERING) AND STATED THAT THE REPAIR EXCEEDED A REASONABLE AMOUNT OF TIME. FITZGERALD CHEVROLET (114 BAUGHMANS LANE, FREDERICK, MD 21702) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11193584

Apr 2, 2019Steering

TL* THE CONTACT LEASES A 2017 CADILLAC CTS. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED WITHOUT WARNING AND BECAME DIFFICULT TO STEER. THE CONTACT CONTINUED TO DRIVE THE VEHICLE TO HER RESIDENCE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V086000 (STEERING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED KING O'ROURKE BUICK GMC (LOCATED AT 756 SMITHTOWN BYPASS #102, SMITHTOWN, NY 11787, (631) 982-4447) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 95151697980. THE APPROXIMATE FAILURE MILEAGE WAS 17,100. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11193396

Working with the data? Download all 21 complaints as CSV · fetched from NHTSA July 25, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2017 Cadillac Cts-v verdict →