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What 21 owners told NHTSA about the 2017 Cadillac Cts-v
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
2 of 21 complaints match · Electrical system · clear filters
Jun 24, 2022Electrical system
our 2017 Cadillac CTS-V has all of a sudden a cracked CUE screen. The car is garage kept and only has 14395 miles. It just spontaneously cracked. The dealer that is fixing it is making us pay $125 deductible to get it fixed even though there is a class action law suit currently for others that have this same issue. The whole CUE screen cracks in a spider web like formation and makes the screen very difficult to read.
NHTSA ODI 11470804
Dec 9, 2019Electrical systemWheels
WHILE THE TOUCHTONE SCREEN HAS FAILED TWICE AND CADILLAC HAS REPLACED IT MORE IMPORTANT THAN THAT IS THE FACT THAT THE CAR WAS ORDERED WITH THE CARBON FIBER WHEEL PACKAGE AND THOSE WHEELS HAVE CRACKED/ CANT HOLD AIR PRESSURE THE DEALER HAS REPLACED ONE BUT SAID THEY CANNOT REPLACE THE SET OF 4- MY DAUGHTER HAS HAD 4 ISSUES OF TIRES GOING FLAT WHILE DRIVING- FORTUNATELY SHE HAS NOT HAD AN ACCIDENT YET BUT THIS IS A SEVERE SAFETY ISSUE THAT CADILLAC DOESNT WANT TO RESOLVE IS THERE A RECALL OR SAFETY ISSUE WITH THESE CARBON FIBER RIMS? MY DAUGHTER NO LONGER FEELS THAT THE VEHICLE IS SAFE AND DOES NOT WANT TO GET IN AN ACCIDENT WH SHE OR SOMEONE ELSE GETS HURT - PLEASE HELP!
NHTSA ODI 11287832
Working with the data? Download all 21 complaints as CSV · fetched from NHTSA July 25, 2026
How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your
pre-purchase inspection list. Back to the
full 2017 Cadillac Cts-v verdict →