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What 9 owners told NHTSA about the 2017 Buick Verano

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (9)Crash / fire / injury (1)Electrical system (4)Steering (3)Airbags (2)Body & structure (2)Transmission & drivetrain (2)Lane Departure (1)Latches & locks (1)Speed control (1)Visibility & wipers (1)Wheels (1)

Newest first · 9 complaints

Aug 31, 2024SteeringCrash

Steering gear linkage went out

NHTSA ODI 11611974

Jul 1, 2024Visibility & wipersBody & structureLatches & locks

The contact owns a 2017 Buick Verano. The contact stated that after purchasing the vehicle, it was discovered that all four doors would not properly open nor close and remain secured. Additionally, the front driver's side window would not roll down as needed. The vehicle was taken to the local mechanic who discovered that the subframe of the vehicle was corroded. The contact was informed that the vehicle was unsafe to drive. The cause of the failure was not yet determined, and the vehicle was not repaired. The local dealer was notified of the failure, but no assistance was provided. The manufacturer was not contacted. The failure mileage was 16,400. The VIN was not available.

NHTSA ODI 11597865

Mar 6, 2024SteeringTransmission & drivetrainElectrical system

Driving 40 mph all dash electronics went off as going to turn into parking lot medium traffic steering very very hard to turn, made into lot pulled immediately into first open space engine stalled. Put into park attempted to restart, click-click-click like dead battery opened hood alternator belt ok. Walked into nearby restaurant for lunch ( could not close windows) came out (45minutes) car started rite up everything worked - decided to shoot for home (9 miles) steering still very hard to steer made wide turns to get onto road volt gauge read 12.4 & climbing- windows & all electrical began working as volt gauge hit over 12,8 steering came back to normal. Steering happened 1 other time we were during and within a 1/2 mile it came back.

NHTSA ODI 11575844

Sep 1, 2023SteeringElectrical systemSpeed control

Electrical system shut off and I lost control of car

NHTSA ODI 11542168

Feb 14, 2023Airbags

The contact owns a 2017 Buick Verano. The contact stated while driving at an undisclosed speed, she noticed that the air bag warning light was illuminated. The vehicle was not diagnosed nor repaired. The dealer and the manufacturer were notified of the failure and the contact was informed that the VIN was not included in a recall. The failure mileage was approximately 120,000.

NHTSA ODI 11507182

Oct 11, 2022Electrical system

Vehicle seems to loose power, radio & power sterring turn off and back on constantly. Shows message " Service Stability Track". I took it back to the lot where I purchased it, they had 2 different mechanics look at it and they could not figure out what is wrong with it. Picked up the vehicle a week in a half later and the vehicle was fine for a week or so and then it started up again. all power is lost on the vehicle while driving, backing up or parking at times, then it turns back on, on its own. Its like it losses power for a few seconds, steering wheel gets hard and radio turns off. Then it turns back on. Its gotten to the point to where its done it on sharp turns. This not only puts me at risk but other people. No service engine light one, gives either "service stability track" or " service power steering" or " collision sensor maintenance", but not service lights are on, no codes.

NHTSA ODI 11488751

Aug 12, 2022Lane Departure

I keep getting a message stating "service side detection system" every time my car is started. This happened shortly after getting a car wash. I no longer can use the blind spot system in my car. I have done some research online and have seen that this is a common issue in chevy cars, (NHTSA Bulletin Subject N172097060) and I'm seeing a few videos pop up on Youtube(https://www.youtube.com/watch?v=UW6pyWp2uKo). I have yet to take it to the dealer as I keep reading online that it will cost $500+ to fix but I'm willing to in order to get some kind of investigation started to make Buick/GM pay for the repair.

NHTSA ODI 11479080

Mar 14, 2021Transmission & drivetrainElectrical system

THESES ITEM HAD A RECALL... AND NO ONE NOTIFIED ME. THE ISSUES WAS NEVER CHECKED OR FIXED

NHTSA ODI 11402877

Dec 1, 2018AirbagsBody & structureWheels

I WAS PULLING INTO A PARKING PLACE IN A RESTAURANT PARKING LOT AFTER TURNING OFF A CITY STREET. ALL OF A SUDDEN THE CAR WAS LUNGING FORWARD INSTEAD OF STOPPING. IT HIT A STEEL FENCE CABLE WHICH PUSHED IT ONTO A METAL FENCE POST AND STOPPED. THE 4 SIDE AIRBAGS OPENED UP AND THE ONE BY THE DRIVER HAD TO BE CUT IN ORDER FOR ME TO GET OUT. MY THUMB WAS JAMBED AGAINST THE STEERING AND LATER FOUND TO BE BROKEN. I WAS IN SHOCK AND NOT SURE WHAT HAD HAPPENED OR HOW. IT MAY BE THAT MY FOOT SLID OFF THE BRAKE WITHOUT MY REALIZING IT, BUT I HAD THE SENSATION OF THE CAR BEING TAKEN OUT OF MY CONTROL. I AM THINKING SOMETHING WENT WRONG WITH THE BRAKES BUT SINCE THE CAR WAS DECLARED A TOTAL LOSS AND NOT ROAD DRIVEABLE I WAS TOLD THERE WASN'T ANY WAY TO TEST AND VERIFY THAT.

NHTSA ODI 11155378

Working with the data? Download all 9 complaints as CSV · fetched from NHTSA July 25, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2017 Buick Verano verdict →