What 92 owners told NHTSA about the 2017 BMW X3

I have tried to set up an appointment with my local dealer for a recall notice several times, but they never have the part needed. One time they said they had the part and after dropping the car off my wife returned to find out they still did not have the part The date below is approximate

NHTSA ODI 11736163

Seat mat sensor module which detects presence of passenger in the seat has malfunctioned sooner than expected.

NHTSA ODI 11706430

Unknown

NHTSA ODI 11698457

See attached document for complaint. It is coming to almost a year that this problem still exists. After multiple attempts to have this rectified still un settled. I tried to make a claim on your website but for some reason the site is not taking my VIN# XXXXXXXXXXXXXXXXX, NJ Plate Tag XXXXXX

NHTSA ODI 11692266

I have an open recall on my vehicle that has not yet been repaired, and I’ve reached out to BMW multiple times and still haven’t received a letter from them regarding this Recall! If the vehicle can potentially catch fire then why would they think this isn’t a priority due to safety concerns!!!!

NHTSA ODI 11680800

NHTSA Recall Number24V608 It is been a year already and there is no remedy available for the recall yet. Scheduled multiple appointments with dealer and they don't have a remedy yet. I am concerned to drive the vehicle as i drive daily and can feel excessive heating in engine.

NHTSA ODI 11674996

I am unable to drive my 2017 BMW x3 Vin Number 5uxwx9c37h0t22306 anymore I recently took my vehicle to a mechanical and they told me that my Engine Coolant Pump is no longer good. I checked for any recalls, and the recall is Engine Coolant Pump which the description explains everything that's happening to my vehicle. This issue has been ruled non fixable, and I will like a responsible solution to this problem.

NHTSA ODI 11673277

The contact owns a 2017 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11669511

The contact owns a 2017 BMW X3. The contact stated that while driving at various speeds, the message that the "Engine was Overheated" was displayed on the instrument panel with the RPM elevated. Due to the failure, the vehicle was towed to a dealer and was diagnosed with a defective water pump. The vehicle was not yet repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle was not included in NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM). The contact was then referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 44,000.

NHTSA ODI 11668545

VEHICLE IS OVERDUE FOR SAFETY RECALL REPAIRS. IT’S BEEN NEARLY A YEAR engine coolant pump

NHTSA ODI 11668300

The contact owns a 2017 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11667403

BMW VOLUNTARY EMISSIONS RECALL DME CAMPAIGN NUMBER 20E-A01dec 2021 MANUFACTURER EMISSION RECALL #20E-A01:60

NHTSA ODI 11665579

1. The fuel pump and electronic relay have malfunctioned 3x while driving. Causing me to replace the low pressure fuel pump 3 times. Once BMW paid for it the next two I had to pay for,. 2. The car broke down on the Highway Near Albany GA . The car stopped and was limped into a parking lot in a rural town. I waited 8 hrs for a flatbed, got a hotel for the night and a rental in the AM. The car stopped running 2x on the highway both times in Rural Georgia, miles away from a BMW dealership. I was able to limp the car off the highway. Once it died in downtown Atlanta. All three times the vehicle needed to be flatbedded to a BMW dealer. Twice I needed hotels and rental cars the next day to finish work. And both times needed to go back to rural GA to pickup the cars. 3. The issue wasn't reproduced by the dealer, however it reproduced on its own 3 times. 4. THe last repair, number three, the vehicle was kept by BMWGlobal Atlanta for approximately 30 days. The pump system was dead, but they couldn't reproduce the issue with the new pump. They blamed it on the fuel I was using, which was always Premium! 5. There were zero warning lamps in the car before the shutdowns. all three times the car the pumps died the car began stuttering right before it shut down.

NHTSA ODI 11660935

1. The fuel pump and electronic relay have malfunctioned 3x while driving. Causing me to replace the low pressure fuel pump . First Fuel Pump was at 30 K miles on 10/8/2021 2. This is the Second Fuel pump! 10/13/2022 The car broke down on the Highway Near Columbus GA . The car stopped at a traffic light and limped into a parking lot. I waited 4 hrs for a flatbed, got a hotel for the night and a rental in the AM. The car stopped running 2x on the highway both times in Rural Georgia, miles away from a BMW dealership. I was able to limp the car off the highway. Once it died in downtown Atlanta. All three times the vehicle needed to be flatbedded to a BMW dealer. Twice I needed hotels and rental cars the next day to finish work. And both times needed to go back to rural GA to pickup the cars. 3. The issue wasn't reproduced by the dealer, however it reproduced on its own 3 times. 4. THe last repair, number three, the vehicle was kept by BMWGlobal Atlanta for approximately 30 days. The pump system was dead, but they couldn't reproduce the issue with the new pump. They blamed it on the fuel I was using, which was always Premium! 5. There were zero warning lamps in the car before the shutdowns. all three times the car the pumps died the car began stuttering right before it shut down.

NHTSA ODI 11660940

1. The fuel pump and electronic relay have malfunctioned 3x while driving. 3RD fuel Pump!!! 2. The car broke down in Downtown Atlanta, at night. The car stopped in parking lot at work at an event site, then Ubered home. I had the car towed the next day. 3. The issue wasn't reproduced by the dealer, however it reproduced on its own 3 times. 4. THe last repair, number three, the vehicle was kept by BMWGlobal Atlanta for approximately 30 days. The pump system was dead, but they couldn't reproduce the issue with the new pump. They blamed it on the fuel I was using, which was always Premium! 5. There were zero warning lamps in the car before the shutdowns. all three times the car the pumps died the car began stuttering right before it shut down.

NHTSA ODI 11660950

The contact owns a 2017 BMW X3. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the fuel pump. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V586000 (Fuel System, Diesel); but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was unknown.

NHTSA ODI 11659287

The contact owns a 2017 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11655391

The contact owns a 2017 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11655408

The contact owns a 2017 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11654181

The contact owns a 2017 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11652406

The contact owns a 2017 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11647434

The contact owns a 2017 BMW X3. The contact stated that while driving at 29 MPH, the engine overheated. The vehicle lost motive power and stalled. There was smoke coming from the vehicle. The contact was unaware of any warning lights being illuminated. The contact received notification of the NHTSA Campaign Number (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer, Tom Hesser BMW (1001 N Washington Ave, Scranton, PA 18509); but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The failure mileage was approximately 100,000. VIN tool confirms parts not available.

NHTSA ODI 11644158

Safety recall issued in Aug 2024. To date, no remedy or parts are available to correct defect. NHTSA Recall Number 24V608.

NHTSA ODI 11643343

The contact owns a 2017 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11639859

This doesn’t feel like the appropriate place for my concern; however, a representative from your Recalls Helpdesk directed me here, so I am filling out this form. My issue is not with a specific incident that happened with my vehicle. It’s with a recall that I was supposed to receive word of in August 2024. I never did receive word of that recall, but found it online when I needed to sell a car my fiancé inherited. I have tried extensively to get in touch with BMW for an update on this recall, as your website and all of the information I could glean from their website says they do not currently have a fix. This is getting to be really frustrating month after month as I need to sell the car my fiancé inherited and we are just having to wait while it depreciates month after month in our garage, not driving it because we don’t know if it’s safe to drive and even if it is, no one will buy a car that has a recall on it. Especially a recall that doesn’t have a fix, hasn’t had a fix for nearly 6 months, and doesn’t appear to be getting a fix that’s in anyway reasonable or available to owners of this car. BMW has been giving us the runaround and I’m starting to get really frustrated because they don’t appear to care that owners of this very expensive vehicle that’s otherwise in impeccable condition and nearly new have no recourse for months on in and no transportation in the meantime. I am reaching out, hoping that someone on your team can help me or at least point me in the right direction. Thanks so much for any guidance or expertise you can offer in advance.

NHTSA ODI 11640021