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What 77 owners told NHTSA about the 2016 Toyota 4RUNNER Hybrid

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (77)Crash / fire / injury (8)Electrical system (18)Airbags (10)Suspension (9)Body & structure (7)Engine (6)Transmission & drivetrain (6)Brakes (5)Fuel system (4)Steering (4)Visibility & wipers (4)

1 of 77 complaints match · Electrical system · crash/fire/injury only · clear filters

Feb 25, 2024Electrical systemSeatsFire

Picked up a Gal to go out on a date. Turned the vehicle on and got about 1 mile down the road when I started to smell , like a hot , burning electrical smoke . My Date , sitting in the passenger seat says Her seat is get warm , then says , it's getting really hot ! I looked at the seat warmer switch and noticed and said , weird , the switch isn't even on . Then the smoke became very apparent as we got onto the Freeway and we were compelled to pull over as the electrical components or wiring were on the verge of catching fire , where the Electic Seat switch is located .

NHTSA ODI 11573843

Working with the data? Download all 77 complaints as CSV · fetched from NHTSA July 21, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2016 Toyota 4RUNNER Hybrid verdict →