What 77 owners told NHTSA about the 2016 Toyota 4RUNNER Hybrid

We were traveling down the mountain of Mt. Nebo in Dardanelle, AR, around 1:08pm on Friday, May 22, 2026. It had been misty rain for a few hours. As we were traveling down the switchbacks of the mountain, we pressed on the brake to slow the vehicle; however, the vehicle did not slow down any. Since we were coming to the next curve in the switchback, the decision was made to drive the car into a tree vs. risking flipping the car over the side of the mountain. When the vehicle collided with the tree, none of the air bags deployed. The point of impact was the front driver corner of the car. The car was traveling around 20 MPH at the time of impact (to the best of our knowledge). Problem #1-brake system failure Problem #2-Air bags failed to deploy -What component or system failed or malfunctioned, and is it available for inspection upon request? The brake system & air bags. Both are available for inspection. -How was your safety or the safety of others put at risk? Risk of death associated with the crash. -Has the problem been reproduced or confirmed by a dealer or independent service center? Unavailable at this time due to the extensive damage caused from the crash. -Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Not to my knowledge since this happened a few hours before a holiday weekend. -Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? None that we seen.

NHTSA ODI 11740147

On March 6, I was on South bound on Rt 29 in Culpeper County VA at the posted speed limit of 55mph when I hit a debris item on the road. I do not know what it was but it impacted the front skid plate and seems to be no other damage from the impact. There was no contact with the bumper, wheels or otherwise. There was no sudden change in speed or loss of control at all. The most dangerous result of this was the deployment of all the airbags (except passenger front airbag, there were no passengers). A police report was filed with Culpeper County Sheriff (case# 2603-0033) and my insurance agency (USAA claim # 016632631-800). The shop where the vehicle was towed (Ace Collision in Madison, VA) expressed surprise at the total deployment of the air bags given the scenario. There were no warning lamps on, the vehicle was in perfect operating condition and all recalls have been addressed according to CarFax

NHTSA ODI 11726606

On 5/11/2025, my husband and I were returning home from the grocery store. I was operating the vehicle at the time of the incident. Upon arriving at our residence, I pulled into our driveway, which has a slight downward incline. As in our usual practice, I attempted to stop in front of the garage to unload groceries before entering, as the hatch of our vehicle can come in contact with the garage door when opened inside. While aligning the vehicle with the garage door, I began breaking and turning slightly to the left. However, as I attempted to come to a complete stop in front of the closed garage door, the vehicle unexpectedly accelerated forward. Despite applying the brakes, the vehicle continued moving and crashed through the closed garage door. Due to the steering wheel being slightly turned, the vehicle veered left upon entering the garage, striking the left interior wall and a 32 foot ladder that was leaning against it. The impact with the wall and ladder brought the vehicle to a stop although the engine continued to rev and the vehicle attempted to move forward. My husband instructed me to shut off the engine, which I did immediately. My husband was not injured in the incident. I sustained pain in my left shoulder and upper left back. A medical evaluation indicated that the pain is expected to subside within a few weeks; imaging will be conducted if symptoms persist. I have filed both auto and homeowner's insurance claims regarding the incident. Additionally, I contacted the dealership, which advised me to report the issue to the manufacturers corporate office. They noted that the vehicle is equipped with a fail-safe system designed to prevent simultaneous engagement of the brake and accelerator. This was a very scary incident that I don't want to have happen to someone else.

NHTSA ODI 11661467

Picked up a Gal to go out on a date. Turned the vehicle on and got about 1 mile down the road when I started to smell , like a hot , burning electrical smoke . My Date , sitting in the passenger seat says Her seat is get warm , then says , it's getting really hot ! I looked at the seat warmer switch and noticed and said , weird , the switch isn't even on . Then the smoke became very apparent as we got onto the Freeway and we were compelled to pull over as the electrical components or wiring were on the verge of catching fire , where the Electic Seat switch is located .

NHTSA ODI 11573843

- The Roll Over Side Curtain Airbags deployed and hit my head. Both sides deployed. - I was in 4Wheel Low Range. Driving with a group of trucks. The obstacle was a set of mud ruts. - All witnesses did not understand, nor have seen this happen. - Toyota sent me a report based on their review of the vehicle. They said the Roll Over sensors detected a roll-over event. They advised that it is a "predictive" system. That at some point in my driving through the mud ruts, the system thought I was rolling over... I was not anywhere near a roll-over. - I requested to know why the RSCAS button was removed. Toyota advised that it was governed by NHTSA to be removed from models produced after a certain year. - I do not want to have my vehicle repaired to "factory specifications" given the experience I had. Toyota could not negotiate that request on my behalf. This is my request to NHTSA.

NHTSA ODI 11470097

I had a one car head on collision with a tree. Airbags deployed..drivers side knee airbags deployed causing multiple lacerations and large hematoma to both calves

NHTSA ODI 11455028

75 MPH IMPACT ON INTERSTATE, 4 RUNNER COMPLETE LOSS. ENGINE PROTRUDED INTO FOOT WELL AND NOT A SINGLE AIRBAG WAS DEPLOYED. INJURIES INCLUDE - CONCUSSIONS, BROKEN NOSE, HEAD LACERATIONS, HEAD AND NECK PROBLEMS.

NHTSA ODI 11363235

I HIT A CAR THAT PULLED OUT IN FRONT OF ME ON THE HIGHWAY. I WAS GOING NORTH BOUND AND THEY ATTEMPTED TO TAKE A LEFT FROM A SIDE STREET TO GO SOUTH BOUND. I WAS GOING 45 MILES PER HOUR AND THE OTHER CAR WAS AT A DEAD STOP IN FRONT OF ME. I HIT THEM JUST BEHIND THE DRIVERS SEAT. MY VEHICLE IS NOT DRIVEABLE, BUT YET THE AIRBAGS DID NOT DEPLOY.

NHTSA ODI 11156961