What 417 owners told NHTSA about the 2016 Tesla Model X 90d

HERE IS ANOTHER TESLA MODEL X IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/36354887/PHOTOS THE FRONT WHEEL WHEEL IS HANGING OUT SIDEWAYS. THE TOP BALL JOINT HAS POPPED APART. AS I UNDERSTAND IT IS THE JOB OF NHTSA IS TO DETECT DEFECT TRENDS AND IF THERE APPEARS TO BE A PATTERN OF FAILURE WITH A PARTICULAR CAR THEN IT SHOULD TAKE ACTION TO AVOID ENDANGERING THE PUBLIC. YOU DON'T NEED TO BE A ROCKET SCIENTIST TO SEE THAT TESLA SUSPENSIONS ARE FALLING APART AT AN EXCESSIVE RATE. PLEASE INVESTIGATE. CONCERNED CITIZEN ETC. ETC.

NHTSA ODI 11032211

HERE IS ANOTHER MODEL X IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/42424867/PHOTOS THE SUSPENSION HAS COLLAPSED. THE FRONT WHEEL IS JAMMED UP IN THE WHEEL WELL. THE LH BACK WHEEL HAS GONE TOTALLY WHOMPY AND IS LEANING OVER AT 45 DEGREES. NO AIR-BAGS HAVE DEPLOYED. THIS SAME FAILURE HAS BEEN REPORTED ON TESLAS DOZENS OF TIMES. A PHOTOGRAPH OF A BROKEN CAMBER LINK FROM ANOTHER TESLA IS ALSO SUBMITTED. THIS LINK IS SIMPLY TOO WEAK FOR SUCH A HEAVY AND POWERFUL CAR. PLEASE INVESTIGATE. CONCERNED CITIZEN ETC. DATE OF INCIDENT IS AN APPROXIMATION.

NHTSA ODI 11030269

THERE HAS BEEN AN INCIDENT IN WHICH THE DOORS OF A MODEL X OPENED WHILST THE CAR WAS UNOCCUPIED AND THE DRIVER'S DOOR WAS HIT BY A PASSING TRUCK: HTTP://WWW.CARADVICE.COM.AU/587189/TESLA-MODEL-X-DOOR-OPENS-AUTOMATICALLY-GETS-TORN-OFF-BY-PASSING-TRUCK/ THERE IS A DISPUTE BETWEEN TESLA AND THE OWNER WITH TESLA CLAIMING THAT THE OWNER OPENED THE DOORS WITH THE REMOTE KEY-FOB. IT CAN NOT BE CERTAIN THAT THE TESLA VERSION OF EVENTS IS CORRECT. IT IS REMARKABLE THAT IN EVERY CRASH INVOLVING A TESLA THE COMPANY CLAIMS THE LOGS PROVE IT WAS THE FAULT OF THE OWNER. EVEN IF THE CARS LOGS DID GENUINELY SHOW THAT A SIGNAL FROM A REMOTE CAUSED THE OPENING IT IS POSSIBLE THAT A FAULT IN THE KEY-FOB WAS RESPONSIBLE. TESLA KEY-FOB BATTERIES FAIL OFTEN. LOW BATTERIES IN ELECTRONIC DEVICES CAN CAUSE SPURIOUS FAULTS. TESLA HAS ONLY RECENTLY UPDATED THE SOFTWARE TO ALLOW REMOTE DOOR OPENING. I BELIEVE THAT THIS GIMMICK IS UNNECESSARY AND DANGEROUS. A PASSING CYCLIST WOULD NOT BE EXPECTING THE DOORS OF ANY EMPTY CAR TO SUDDENLY SWING OPEN. PLEASE INVESTIGATE. THANK YOU. A CONCERNED CITIZEN.

NHTSA ODI 11029914

DOUBLE AND TRIPLE GHOSTING OF LIGHTS THROUGH THE WINDSHIELD. I WILL SEE FALSE IMAGES OF HEADLIGHTS, STREETLIGHTS, TRAFFIC LIGHTS, REFLECTIONS OF THE SUN ON CARS, ETC. THESE FALSE IMAGES FLOAT ABOVE THEIR SOURCE AT VARYING HEIGHTS AS MY CAR APPROACHES THE SOURCE. IN HEAVY TRAFFIC WITH A LOT OF LIGHTS, IT IS IMPOSSIBLE ACCURATELY TO DISCERN REALITY.

NHTSA ODI 11021409

THE ENHANCED AUTOPILOT SOFTWARE DRIVES THE CAR OVER LANE LINES AND INCONSISTENTLY MAINTAINS SPEED AND BRAKING. IT IS UNSAFE.

NHTSA ODI 11021411

HERE IS A REPORT FROM AN OWNER THAT THE CENTRE PORTION OF THE GLASS ROOF CAME UNGLUED AND FLEW OFF WHILE HE WAS DRIVING ON THE FREEWAY: HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/ACCELERATION-SHUDDER.74184/PAGE-9 ***AS AN INTERESTING SIDE NOTE, I GOT A MODEL X LOANER. IT'S SIGNATURE #005. WHILE DRIVING ON THE FREEWAY I HEAR A STRANGE CRASHING SOUND AND THEN A LOT OF WIND NOISE. WHEN I GOT TO MY DESTINATION I LOOKED AROUND AND FOUND THIS. IT SEEMS THAT THIS TOP GLASS PIECE JUST FLEW OFF AT FREEWAY SPEEDS. NOT GOOD.*** THIS PIECE OF GLASS COULD EASILY HAVE KILLED SOMEONE IN ANOTHER CAR. THE CONSTRUCTION METHOD LOOKS EXTREMELY SHODDY. PLEASE INVESTIGATE.

NHTSA ODI 11014094

HERE IS A TESLA MODEL X IN THE JUNKYARD: HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=25686887&ROWNUMBER=54&LOADRECENT=TRUE THE FRONT WHEEL AND SUSPENSION HAVE COMPLETELY SNAPPED OFF. NO AIR-BAGS HAVE DEPLOYED. THERE IS NO SIGN OF ANY COLLISION DAMAGE THAT WOULD EXPLAIN WHY THE WHEEL HAS SNAPPED OFF. PLEASE INVESTIGATE. PLEASE NOTE THAT I AM NOT THE OWNER, JUST A CONCERNED CITIZEN. A DUMMY USA ADDRESS HAS BEEN USED TO COMPLY WITH YOUR WEBSITE REQUIREMENTS. MY GENUINE CONTACT DETAILS ARE CONTAINED IN THIS SUBMISSION. DATE OF INCIDENT IS AN APPROXIMATION.

NHTSA ODI 11013602

HERE IS A 2016 MODEL X IN THE JUNKYARD: HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=25579890&ROWNUMBER=50&LOADRECENT=TRUE THE SUSPENSION HAS COLLAPSED AND ALL THE WHEELS HAVE GONE TOTALLY WHOMPY. PLEASE INVESTIGATE. .

NHTSA ODI 11011555

HERE IS A MODEL X IN THE JUNKYARD: HTTPS://WWW.SALVAGERESELLER.COM/CARS-FOR-SALE/33866817-2016-TESLA-MODEL-X-SAN-DIEGO-CA THE FRONT RH SUSPENSION HAS FALLEN OFF COMPLETELY. THERE IS NO IMPACT DAMAGE TO THE BODY. NO AIRBAGS HAVE DEPLOYED. THIS A CLEAR CASE OF WEAK SUSPENSION PARTS SNAPPING ON THESE TESLAS. THERE HAVE BEEN DOZENS OF SIMILAR INCIDENTS. PLEASE DO NOT GRANT TESLA ANY MORE BENEFIT OF THE DOUBT. PLEASE INVESTIGATE.

NHTSA ODI 11006287

MY TESLA MODEL X 2016 ACCELERATED ON ITS OWN AFTER I COME TO A COMPLETE STOP AT A PARKING LOT, CRASHED INTO THE FRONT OF A PEDIATRICS BUILDING. 2 INJURIES. AIRBAG WAS INFLATED.

NHTSA ODI 11003716

THERE HAS BEEN A CRASH OF A TESLA MODEL X IN HONG KONG. HTTPS://WWW.YOUTUBE.COM/WATCH?V=GKA0MWYSVHW THE TESLA IS THE ONLY VEHICLE INVOLVED. THE BACK WHEEL HAS FALLEN OFF AND THE CAR HAS CRASHED INTO A BUS STAND INJURING SEVERAL PEOPLE. THESE CARS HAVE A PROBLEM WITH UNINTENDED ACCELERATION AND SUSPENSION FAILURE. PLEASE TAKE ACTION BEFORE MORE LIVES ARE LOST.

NHTSA ODI 11002996

HERE IS A REPORT OF A TESLA MODEL X IN CHINA HAVING EVERY AIR-BAG IN THE CAR SUDDENLY GO OFF WHILST THE CAR WAS STATIONARY AT A TRAFFIC LIGHT. HTTP://HZNEWS.HANGZHOU.COM.CN/SHEHUI/CONTENT/2017-06/27/CONTENT_6588362.HTM (GOOGLE WILL TRANSLATE) OCCUPANTS WERE SLIGHTLY INJURED BY THE AIR-BAGS. IF TESLA AIR-BAGS WERE TO GO OFF RANDOMLY THEY COULD CAUSE A MAJOR CRASH. THE OWNER CLAIMS THAT TESLA IS BEING UNCOOPERATIVE. PLEASE INVESTIGATE

NHTSA ODI 11002052

A TESLA MODEL X HAS JUST CRASHED AND BURST INTO FLAMES. HTTP://WWW.OCREGISTER.COM/2017/06/25/CAR-SMASHES-INTO-OCFA-GATES-IN-A-RECURRING-PROBLEM/ PHOTOGRAPHS ARE ATTACHED WHICH SHOWS A FRONT WHEEL AND SUSPENSION LYING ON THE GROUND SOME DISTANCE BEFORE THE CRASH SCENE. THE TOP BALL JOINT HAS POPPED APART. EVEN IF THE SUSPENSION WAS HIT IN THE CRASH THE BALL JOINT SHOULD NOT HAVE POPPED. YOU HAVE SEVERAL OTHER COMPLAINTS ON RECORD OF TESLA BALL JOINTS COMING APART. IT IS QUITE POSSIBLE THAT THE BALL-JOINT FAILURE CAUSED THE CRASH. ALSO THE TESLA HAS ONCE AGAIN SELF-IGNITED. CRASH TESTS NEED TO BE DONE WITH A BATTERY THAT IS HOT FROM RECENT CHARGING OR FROM FAST DRIVING TO FIND OUT WHY TESLAS BURST INTO FLAMES SO OFTEN. PLEASE INVESTIGATE

NHTSA ODI 11001262

FALCON DOORS DO NOT ALWAYS OPEN CORRECTLY. SOMETIMES THEY SENSE AN OBSTACLE THAT IS NOT PRESENT AND SO WILL NOT OPEN. THIS FAILURE HAPPENS MORE OFTEN WHEN THE FALCON DOORS ARE HOT, FOR EXAMPLE AFTER BEING IN THE SUN. TESLA SERVICE CENTER HAS REPLACED THE SENSORS IN BOTH OF MY FALCON DOORS, BUT THE PROBLEM REMAINS.

NHTSA ODI 11000678

VEHICLE ACCELERATED SUDDENLY AND CRASHED INTO A TREE IN FRONT WHILE PARKING THE CAR IN A PARKING LOT. WE REPORTED THE PROBLEM TO TESLA BUT THEY GOT BACK TO US DENYING ANY CAR MALFUNCTION THAT CAUSED THE ACCELERATION. HOWEVER WE RECEIVED A RECALL LETTER TODAY SAYING THAT AFFECTED PARKING BRAKE CALIPER MAY CAUSE IN ROLLAWAY AND CRASH.

NHTSA ODI 10995447

A MODEL X OWNER HAS REPORTED THAT THE FALCON DOOR OPENED ON THE FREEWAY PLACING THE LIFE OF HER CHILD AT RISK. HTTPS://WWW.REDDIT.COM/R/TESLAMOTORS/COMMENTS/6GIIAO/MY_MODEL_X_90D_DRIVER_SIDE_FALCON_DOOR_OPENED_ON/ SHE HAS STATED THAT SHE INTENDS TO FILE A COMPLAINT WITH NHTSA BUT I DO NOT SEE THAT COMPLAINT LISTED ON YOUR DATABASE. A TESLA REPRESENTATIVE JOINED THE ONLINE CONVERSATION AND ASKED THE OWNER TO MAKE DIRECT CONTACT. I AM CONCERNED THAT THE OWNER MAY HAVE BEEN PERSUADED NOT TO FILE A REPORT. I HAVE COPIED THE OWNERS OPENING POST AND THAT IS ATTACHED TO THIS COMPLAINT. IF THE OWNER HAS ACTUALLY FILED A COMPLAINT THEN PLEASE DISREGARD THIS ONE. THIS IS A VERY DANGEROUS PROBLEM THAT COULD EASILY HAVE COST THE LIFE OF A CHILD. THANK YOU.

NHTSA ODI 10994581

DRIVER SIDE FALCON DOOR OPENED WHILE DRIVING ON HIGHWAY WITH MY 6 Y.O. SITTING NEXT TO DOOR. ON JUNE 2, 2017 WE WERE AT TOY R US WITH OUR PARENTS AND OUR 6 YEAR OLD SON, A TOTAL OF 5 PEOPLE. FOR CONTEXT, MY SON SITS NEXT TO THE DRIVER SIDE FALCON DOOR, ME IN THE CENTER AND MY MOM ON THE RIGHT. MY HUSBAND AND FATHER ARE IN THE FRONT. AS WE WERE LEAVING, THE LEFT SIDE FALCON DOOR WAS STUCK AGAIN. WE IMMEDIATELY CALLED THE SERVICE CENTER DUE TO IT BEING FRIDAY BUT SINCE IT WAS LATE IN THE DAY WE LEFT A MESSAGE AS THEY WERE ALREADY CLOSED. WE STARTED TO DRIVE HOME BECAUSE THROUGH OUR PREVIOUS EXPERIENCE WE WERE ALWAYS ADVISED TO DRIVE THE CAR BACK TO THE SERVICE CENTER AS THE CAR IS STILL DRIVABLE. DURING THE RIDE, I WAS CALLING THE ROADSIDE ASSISTANCE TO WRITE UP A TICKET TO REINFORCE TO THE SERVICE CENTER TO CALL US TO SCHEDULE SERVICE FIRST THING IN THE MORNING. WHILE ON THE PHONE WITH ROADSIDE ASSISTANCE, I HEAD A CLICK IN THE DOOR AND THE MOTOR AS THE DOOR STARTED TO LIFT OPEN. I GRABBED ONTO THE DOOR WITH MY LEFT HAND AND HELD ON AND THE DOOR HAD ABOUT A 2-3 INCH GAP. WE HAD BEEN ON THE ROAD FOR APPROXIMATELY 15 MINUTES AT THIS TIME AND WERE ON THE 5 NORTH FREEWAY RIGHT BEFORE THE TUSTIN RANCH EXIT. WE IMMEDIATELY EXITED AND PARKED IN THE TUSTIN AUTO CENTER. THE DOOR OPENED ONCE WE PARKED AND CLICKED CLOSED ONCE THE BUTTON WAS PRESSED. AS WE WERE CLOSE TO HOME AND CAN DRIVE HOME VIA LOCAL STREETS, WE DROVE HOME. WE INFORMED ROADSIDE ASSISTANCE TO IMMEDIATELY SET UP A TOW FIRST THING IN THE MORNING ON SATURDAY. THIS IS THE FOURTH TIME THE DOOR HAS MALFUNCTIONED, THE OTHER THREE TIMES OCCURRED ON JAN .28. APRIL 23, AND APRIL 25 AND THEIR ATTEMPTS TO FIX DOOR HAS BEEN UNSUCCESSFUL BUT THIS LAST INCIDENT ADDED ON THE DOOR OPENING ON HIGHWAY WOULD LEAD TO SERIOUS BODILY INJURY HAD I NOT GRABBED ONTO THE DOOR. PLEASE CONTACT US FOR MORE DETAIL TIMELINE.

NHTSA ODI 10994281

RECEIVED A RECALL NOTICE WITH NHTSA RECALL CODE 17V-260. THERE IS A PROBLEM WITH THE PARKING BRAKE CALIPER THAT "CAN RESULT IN AN INABILITY TO MOVE A PARKED VEHICLE" OR AN "INCREASED RISK OF A CRASH". I RECEIVED THIS NOTICE TODAY, JUNE 10, BUT TESLA DOESN'T EXPECT TO HAVE THE NECESSARY PARTS UNTIL OCTOBER!! THIS TO ME SEEMS UNREASONABLE.

NHTSA ODI 10994294

THERE IS SEVERE GHOSTING WHEN LOOKING AT ONCOMING TRAFFIC DURING THE DAY AND NIGHT. THE LIGHTS INSTEAD OF 1 LIGHT BECOMES 2 SETS OF LIGHTS CAUSING CONFUSION.

NHTSA ODI 10994139

HERE IS A MODEL X IN THE JUNKYARD. THE SUSPENSION HAS COLLAPSED ON ALL FOUR WHEELS. THE TREAD IS DAMAGED ON BOTH OF THE FRONT TIRES. THE BACK WHEELS HAVE GONE SEVERELY WHOMPY BUT THERE IS NO SERIOUS DAMAGE TO THE REAR OF THE CAR THAT WOULD EXPLAIN WHY THEY HAVE BEEN SKEWED AND DAMAGED. I AM FILING THIS REPORT AS A CONCERNED CITIZEN. OWNERS ARE BEING DISCOURAGED FROM FILING COMPLAINTS IN CASE IT INJURES THE TESLA SHARE PRICE. PLEASE INVESTIGATE.

NHTSA ODI 10983797

THIS IS A COMPLAINT ABOUT THE TESLA AUTOPILOT. THE CAT IS NOW OUT OF THE BAG. THE WAY TO CHEAT THE "HANDS ON WHEEL" NAG IS TO TIE A WATER BOTTLE TO THE WHEEL. SINCE THERE IS A WIDESPREAD BELIEF THAT AUTOPILOT IS 40% SAFER THAN A HUMAN DRIVER IT IS PROBABLE THAT THIS ENHANCEMENT WILL BE ADOPTED BY TESLA OWNERS WORLDWIDE. HERE ARE JUST 2 VIDEOS OF THE BOTTLE TECHNIQUE. HTTPS://WWW.YOUTUBE.COM/WATCH?V=LMMGWTGTCJQ AND HTTPS://WWW.YOUTUBE.COM/WATCH?V=JSGTVRBEGPQ PLEASE INVESTIGATE.

NHTSA ODI 10983626

HERE IS A REPORT OF A TESLA MODEL X CRASH IN CHINA. HTTPS://MP.WEIXIN.QQ.COM/S/1DIN0UYENLRL8BO9GYKPCG (GOOGLE WILL TRANSLATE) THE OWNER REPORTS THAT THE CAR SUDDENLY SLAMMED INTO THE CONCRETE CENTRE DIVIDER, SPUN 180 DEGREES AND COLLIDED WITH ANOTHER CAR. THE DRIVERS AIRBAG FAILED TO DEPLOY RESULTING IN VERY SERIOUS INJURIES. THE REAR SEAT OCCUPANTS WERE UNABLE TO OPEN THE FALCON DOORS. THE EMERGENCY DOOR RELEASE IS NOT OBVIOUS TO OCCUPANTS AND REQUIRES THEM TO REACH UP BEHIND THE SPEAKER GRILL TO FIND THE PULL. THE CAR CAUGHT FIRE AND WAS BURNED TO ASHES. BYSTANDERS WERE UNABLE TO DOUSE THE FIRE USING REGULAR EXTINGUISHERS.. THE SUDDEN SWERVE, FAILURE OF AIR-BAG AND FAILURE OF DOOR RELEASE MECHANISMS IS CONSISTENT WITH FAILURE OF THE 12 VOLT ELECTRICAL SYSTEM OR GROUND CONNECTION AS HAS BEEN REPORTED ON MANY OTHER OCCASIONS. I BELIEVE THAT THIS CAR IS EXTREMELY UNSAFE. PLEASE INVESTIGATE. CONCERNED CITIZEN.

NHTSA ODI 10980353

HERE IS A MODEL X IN THE SALVAGE YARD. HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=24689306&ROWNUMBER=3&LOADRECENT=TRUE IT HAS DONE ONLY 3000 MILES. THE FRONT SUSPENSION HAS FALLEN APART AND THE WHEEL HAS BEEN COMPLETELY SLICED IN HALF. AIRBAGS HAVE NOT DEPLOYED. THERE IS ABSOLUTELY NO DAMAGE TO THE BODYWORK THAT WOULD INDICATE THE SLICED WHEEL WAS THE RESULT OF A COLLISION. THIS IS A CLEAR CUT CASE OF MECHANICAL FAILURE. PLEASE INVESTIGATE. YOU SHOULD ALSO BE AWARE BY NOW THAT OWNERS ARE DISCOURAGED FROM FILING REPORTS DUE TO PEER PRESSURE FROM TESLA AFICIONADOS AND BY TESLAS USE OF NDA. I

NHTSA ODI 10979417

I AM FILING THIS COMPLAINT DUE TO THE FACT THAT TESLA OWNERS ARE FAILING TO REPORT SIMILAR SUSPENSION FAILURES THEMSELVES DUE TO BRAND LOYALTY AND INVESTMENT IN TESLA. HERE IS A NEW THREAD ON WHICH SEVERAL OWNERS REPORT SNAPPED SUSPENSION COMPONENTS. HTTPS://WWW.REDDIT.COM/R/TESLAMOTORS/COMMENTS/63DTWS/TESLA_MODEL_X_SUSPENSION_QUALITY_ISSUE_PASSENGER/ SNIP: I WAS DRIVING MY MODEL X P90D ON A LOCAL STREET 2 DAYS AGO. WHEN I MADE A V-SHAPED RIGHT TURN AT THE SLOW SPEED OF 5 TO 10 MI/H, I HIT A VERY SMALL POTHOLE AND HEARD A BANG. THERE WAS NO VIBRATION AT ALL, SO I DIDN'T PAY ATTENTION AT THE TIME. THE CAR WAS DRIVING PERFECTLY NORMAL FOR THE REST OF THAT DAY. I DROVE ANOTHER 40 MILES OR SO, INCLUDING 20 MILES ON THE HIGHWAY WITH 60+ MI/H SPEED. THE ISSUE CAME UP THE NEXT DAY WHEN I WAS PULLING MY CAR OUT OF THE GARAGE. I HEARD ANOTHER BANG WHEN THE CAR WAS BACKING, AND MY STEERING BECAME STIFF. THE CAR WOULDN'T MOVE ANYMORE. THEN THE "SUSPENSION NEEDS SERVICE" WARNING CAME OUT THE INSTRUMENT PANEL. I CAME OUT AND CHECK THE CAR, FOUND OUT THAT THE ENTIRE FRONT WHEEL SNAPPED OFF! THE POTHOLE WASN'T THAT BIG, IT'S ONLY 2 INCHES DEEP, MAX. THERE WAS NO REPEATED HARD IMPACTS. I WOULDN'T EVEN SAY THAT PARTICULAR IMPACT WAS HARD! I ONLY HAD THE CAR FOR 2 MONTHS AND HAD ONLY 1000 MILES ON IT. PHOTOS ARE ATTACHED. PLEASE DO NOT ALLOW THIS DANGEROUS SITUATION TO CONTINUE. A RECALL IS LONG OVERDUE. THANK YOU. CONCERNED CITIZEN WHO SHARES THE ROADS WITH THESE TESLAS.

NHTSA ODI 10971041

HERE IS ANOTHER MODEL X IN THE JUNKYARD. HTTPS://WWW.SALVAGERESELLER.COM/CARS-FOR-SALE/38642046-2016-TESLA-MODEL-X-VAN-NUYS-CA THE SUSPENSION HAS COLLAPSED ON ALL FOUR WHEELS CAUSING THEM TO JAM UP IN THE WHEEL WELLS. THE BACK RIGHT HAND WHEEL HAS GONE WHOMPY. SEE THE LISTING AND THE ATTACHED PHOTOGRAPHS. PLEASE INVESTIGATE THE CAUSE OF THE MULTIPLE FAILURES IN THE TESLA SUSPENSIONS. THANK YOU. CONCERNED CITIZEN.

NHTSA ODI 10971044