Home · 2016 Tesla Model S P90d · Complaints

What 604 owners told NHTSA about the 2016 Tesla Model S P90d

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (604)Crash / fire / injury (97)Suspension (204)Electrical system (137)Steering (81)Speed control (74)Brakes (52)Lights (49)Visibility & wipers (37)Body & structure (28)Driver assistance (28)Backup camera & sensors (20)

Newest first · 604 complaints · page 24 of 25

Sep 8, 2016SteeringSpeed control

THIS A COMPLAINT ABOUT THE TESLA AUTOPILOT. THIS VIDEO HAS JUST BEEN UPLOADED. HTTPS://WWW.YOUTUBE.COM/WATCH?V=VCC7JH8UX-E HERE IS AN OWNER DRIVING HANDS FREE AT HIGH SPEED WHILE WAVING HIS ARMS AROUND AND EVEN CROSSING HIS ARMS ACROSS HIS CHEST. THE IRRESPONSIBLE MARKETING AND PROMOTION OF THE TESLA AUTOPILOT HAS ENCOURAGED THIS KIND OF BEHAVIOR. WHILST AN INQUIRY INTO THE AUTOPILOT IS STILL IN PROGRESS TESLA IS PLANNING TO ROLL OUT YET ANOTHER VERSION BETA RELEASE. I BELIEVE THAT IS ANOTHER ATTEMPT TO SHIFT THE GOAL-POSTS AND SIDESTEP THE INQUIRY. THE PRUDENT THING WOULD BE TO DISABLE THE AUTOPILOT UNTIL IT IS PROVEN TO BE SAFE.

NHTSA ODI 10904867

Sep 7, 2016SuspensionCrashFire1 death

THERE HAS BEEN A FATAL CRASH IN THE NETHERLANDS WHICH APPEARS TO HAVE BEEN CAUSED BY SUSPENSION FAILURE. HTTP://WWW.AD.NL/AMERSFOORT/BRANDWEER-WORSTELT-MET-GECRASHTE-TESLA~A1EC61B0/70382423/ PLEASE SEE ATTACHED PHOTOGRAPH. BACK RH WHEEL SKEWED OVER AT EXTREME ANGLE. THAT PART OF THE CAR HAS NOT BEEN DAMAGED BY THE CRASH. PLEASE INVESTIGATE.

NHTSA ODI 10904539

Sep 3, 2016Brakes

THIS IS A COMPLAINT ABOUT SEIZED BRAKE CALIPERS ON THE MODEL S AND THE FAILURE OF TESLA SERVICE TO DETECT OR REMEDY THE PROBLEM. I BELIEVE THIS IS A WIDESPREAD PROBLEM ON TESLAS CAUSED BY ROAD DIRT THROWN ONTO THE INSIDE OF THE BRAKE ROTORS. HERE IS ONE OF MANY THREADS DISCUSSING THE PROBLEM. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/6TH-DRIVE-UNIT-REPLACEMENT-AND-MORE.72974/PAGE-5 I CHECKED AND 3 OUT OF 4 INSIDE BRAKE PADS WERE FROZEN IN PLACE BECAUSE OF ENCRUSTING OF ROAD GRIME. ONLY THE OUTSIDE PADS WERE DOING ANY WORK ... AND IN RETROSPECT ... THAT'S WHY MY STOPPING DISTANCES AND STOPPING POWER WERE DECLINING. ONLY ONE SIDE OF THE ROTORS BEING USED FOR FRICTION. CALIPERS WORK MUCH BETTER WHEN THEY PINCH THE DISC FROM BOTH SIDES, RATHER THAN "LEAN ONE PAD AGAINST ONE SIDE". HEATING UP THE ROTOR ON ONE SIDE ONLY... THAT WILL PROBABLY EVENTUALLY LEAD TO REAL WARP. I HAD BEEN DRIVING FOR PROBABLY A YEAR WITH LESS THAN 50% BRAKING POWER AVAILABLE. HERE'S THE THING... MY CAR PASSED ITS ANNUAL SERVICE WHILE THE PADS WERE FROZEN! THE CAR WAS DRIVEN AND GOT A CHECK FOR BRAKES. IT'S THE KIND OF PROBLEM YOU DON'T NOTICE UNLESS YOU'RE DRIVING FAST AND NEED TO BRAKE HARD ON A HIWAY. SO THE CITY TEST TESLA DOES, WON'T NECESSARILY CATCH THIS PROBLEM. A VISUAL INSPECTION CANNOT BE MADE RELIABLY ENOUGH TO SEE FROZEN INSIDE PADS. YOU HAVE TO TAKE THE CALIPERS OFF AND THEN IT BECOMES PRETTY APPARENT. SEE ALSO THIS THREAD REGARDING RUSTED BRAKES IN CANADA HTTP://ROULEZELECTRIQUE.COM/LENTRETIEN-PREVENTIF-DES-FREINS-AVANT-DE-TESLA-S/ PLEASE NOTE THAT I AM FILING THESE COMPLAINTS IN THE INTEREST OF PUBLIC SAFETY BECAUSE I BELIEVE THAT OWNERS AND TESLA SERVICE ARE FAILING TO REPORT THESE ISSUES THEMSELVES. THERE ARE A GREAT MANY TESLAS FOR SALE AT SALVAGE AUCTIONS THAT HAVE HAD FRONT END COLLISIONS. THIS MAY BE ONE OF THE FACTORS INVOLVED.

NHTSA ODI 10903406

Sep 1, 2016Suspension

HERE IS A DISCUSSION ON THE TESLA MOTORS CLUB FORUM: HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/HIT-CURB-AND-NOW-ITS-THE-START-OF-MONTH-4-WAITING-FOR-REPAIR.72674/ SADOWNER, JUN 28, 2016 HELLO ALL, I THINK I'M ON MY WAY TO A WORLD RECORD FOR LONGEST WAIT TIME TO FIX A CAR WITH ZERO BODY DAMAGE. IN MARCH 2016 I HIT A CURB WITH MY BRAND NEW TESLA P85D. I BLEW THE FRONT DRIVERS SIDE TIRE AND DAMAGED THE RIM BUT THERE WAS ZERO BODY DAMAGE. NOW WE'RE THREE DAYS FROM JULY AND I'M STILL GETTING THE WHOLE "WE FOUND SOMETHING ELSE LINE". YESTERDAY THEY SAID THEY FOUND A SUSPENSION KNUCKLE THAT NEEDED REPLACING!!! HOW THEY CAN HAVE A CAR FOR MONTHS ON END AND NOT REALIZE THAT SOMETHING THAT SOUNDS SO OBVIOUS AS A SUSPENSION KNUCKLE NEEDS REPLACING IS BEYOND ME. I HAVE BEEN EXTREMELY PATIENT UP UNTIL THIS POINT BUT MAN, WHERE DOES ONE DRAW THE LINE? TOWARDS THE END OF THAT THREAD OWNER REPORTS THAT THE TOTAL REPAIR BILL IS $30,000 THE SUSPENSION COMPONENTS OF THE TESLA ARE RIDICULOUSLY FRAGILE. THE WHEEL DOES NOT EVEN HAVE ANY BROKEN SPOKES. WHY HAS THE STEERING KNUCKLE BEEN DAMAGED BY A MINOR CURB BUMP INCIDENT? PLEASE INVESTIGATE.

NHTSA ODI 10903176

Aug 24, 2016SuspensionFire

THIS IS A COMPLAINT ABOUT THE FIRE ISSUE ON TESLA CARS. THERE HAS BEEN A RECENT FIRE IN FRANCE HTTP://ARSTECHNICA.COM/CARS/2016/08/TESLA-MODEL-S-FRANCE-BATTERY-FIRE/ THERE HAVE ALSO BEEN TWO BURNED OUT TESLA THAT HAVE SHOWN UP IN THE SALVAGE YARDS (PHOTOS ATTACHED). HTTPS://WWW.FLICKR.COM/PHOTOS/136377865@N05/22399814414/IN/ALBUM-72157661343139261/ THE FIRES IN THE SALVAGE YARD CARS HAVE ALMOST CERTAINLY BEEN CAUSED BY COLLAPSED SUSPENSIONS. THE TESLA IN THE INCIDENT IN FRANCE LOOKS VERY LOW TO THE GROUND AT THE FRONT OF THE CAR. THE ORIGINAL INQUIRY INTO TESLA FIRES WAS CONCLUDED WHEN TESLA ADVISED THAT THE RIDE HEIGHT WAS RAISED FOR SAFETY AND A TITANIUM SAFETY SHIELD WAS FITTED. THE RIDE HEIGHT ONLY REMAINED HIGH FOR A FEW MONTHS AND WAS THEN DROPPED ONCE MORE. THE TITANIUM SHIELD DOES LITTLE TO PROTECT THE BATTERY IN CASES OF SUSPENSION COLLAPSE. I ALSO BELIEVE THAT THE VIDEOS OF THE TITANIUM SHIELD PULVERIZING A CONCRETE BLOCK AND A CAR ALTERNATOR ARE FAKED. HTTP://ARSTECHNICA.COM/GADGETS/2014/03/SHIELDS-UP-TESLA-MODEL-S-GAINS-FREE-TITANIUM-AND-ALUMINUM-ARMOR-UPGRADE/ THE CONCRETE BLOCK AND THE ALTERNATOR IN THE LOW QUALITY VIDEO DO NOT OBEY NEWTON'S FIRST LAW AND DO NOT EXHIBIT THE MECHANICAL STRENGTH THAT WOULD BE EXPECTED OF THEM. I AM CONCERNED THAT THE AUTHORITIES HAVE RELIED UPON THESE CLAIMS AND REPRESENTATIONS MADE FOR THE RELATIVELY FLIMSY SHIELD PLATE WHICH IS ATTACHED ONLY BY PAN-HEAD SCREWS. IF THE CELLS IN THE BATTERY ARE HOT DUE TO RECENT CHARGING OR HEAVY USE THEN A PUNCTURE TO THE BATTERY CASING AND LOSS OF COOLANT CAN EASILY CAUSE A RUNAWAY THERMAL EVENT. PLEASE REVISIT THE FIRE INVESTIGATION AND DETERMINE IF THE FIRE HAZARD HAS BEEN ADEQUATELY RESOLVED. *TR

NHTSA ODI 10898376

Aug 16, 2016Engine

WHILE DRIVING AT 60 MPH ON A HIGHWAY FRONT MOTOR SHORTED LOOSING POWER AND CAR SLOWED TO A HALT AT A UNSAFE HIGHWAY LOCATION.

NHTSA ODI 10896399

Aug 15, 2016

ON IH90 BETWEEN GILLETTE WY AND BILLINGS MT ON AUG 8, 2016 I WAS DRIVING AT 75 MPH WITH AUTOSTEER ENGAGED. THE DAY WAS CLEAR, IT WAS ABOUT 9AM, AND THE ROAD LANES WERE CLEARLY MARKED. AS I WAS GOING AROUND A MODERATE CURVE (NO SPEED REDUCTION SUGGESTED) IN THE RIGHT LANE, THE CAR SUDDENLY VEERED TOWARD THE RIGHT SHOULDER. I HAD MY HAND ON THE WHEEL, BUT THE RIGHT TWO WHEELS WENT PAST THE RUMBLE STRIP AND ONTO THE SHOULDER BEFORE I COULD BRING THE CAR BACK ONTO THE ROAD, DISENGAGING AUTOSTEER. IF AUTOSTEER HAD CONTINUED THE CONTROL THE CAR, I AM CERTAIN WE WOULD HAVE LEFT THE ROAD AT HIGH SPEED AND CRASHED THE CAR. HOWEVER, THERE WAS NO CRASH, AND WE CONTINUED ON OUR JOURNEY. I REPORTED THIS INCIDENT TO TESLA AT THE TIME IT OCCURRED. AT THE TIME WE WERE ON A 26 DAY ROAD TRIP ACROSS COUNTRY. I HAD PREVIOUSLY NOTED THAT AUTOSTEER HAD TRIED TO VEER THE CAR TO THE RIGHT, BUT NOT AS AGGRESSIVELY AS THIS INCIDENT. EACH TIME IT OCCURRED, HOWEVER, I HAD TO DISENGAGE AUTOSTEER AND TAKE BACK CONTROL OF THE CAR.

NHTSA ODI 10896134

Aug 12, 2016

ONE AUGUST 1, APPROX. 8AM WHILE DRIVING NORTHBOUND ON THE VETERANS EXPRESSWAY WITHOUT ANY OTHER VEHICLES AROUND. I WAS ON AUTOPILOT GOING EXACTLY THE SPEED LIMIT AND MY MODEL S SUDDENLY GAVE ME AN ALERT, SHOWED A RED FLASHING CAR TOUCHING THE FRONT OF MY CAR IN THE DISPLAY, AND SLAMMED ON THE BREAKS IN THE MIDDLE OF THE HIGHWAY. I RECOVERED AND REPORTED THE INCIDENT TO TESLA WHO RESPONDED THAT THIS WAS "NORMAL" AND NO FAULTS WERE DETECTED.

NHTSA ODI 10895294

Aug 11, 2016SteeringSpeed control

THIS IS ANOTHER COMPLAIN ABOUT THE TESLA AUTOPILOT MADE IN THE INTEREST OF PUBLIC SAFETY. HERE IS A NEW YOUTUBE VIDEO SHOWING A DRIVER IN MEXICO DRIVING HANDS FREE ON CURVING UNDIVIDED ROADS AND PASSING ONCOMING TRAFFIC JUST INCHES AWAY. HTTPS://WWW.YOUTUBE.COM/WATCH?V=3NB_EU43O1Y "USANDO EL AUTOPILOT DE TESLA EN CARRETERAS SECUNDARIAS" THE DRIVER IS OBVIOUSLY UNAWARE OF HOW DANGEROUS THIS PRACTICE IS. THE CAR PERMITS HIM TO DO THIS. THERE DO NOT APPEAR TO BE ANY HOLD STEERING WHEEL NAGS. A LARGE NUMBER OF OWNERS HAVE GAINED THE PERCEPTION THAT THIS IS A TRUE FAIL-SAFE AUTOPILOT RATHER THAN A BETA RELEASE. PLEASE HALT THIS OUT OF CONTROL EXPERIMENT BEFORE MORE LIVES ARE LOST.

NHTSA ODI 10894964

Aug 11, 2016Suspension

HERE IS A MODEL S FRESHLY ARRIVED IN THE JUNKYARD. IT HAS DONE JUST 210 MILES AND THE FRONT WHEEL AND SUSPENSION HAS SIMPLY SNAPPED OFF. THERE IS ABSOLUTELY ZERO CRASH DAMAGE. THE WHEEL IS GOUGED AND THE TIRE IS PEELED OFF SHOWING THAT THE WHEEL WAS STILL ROLLING FORWARD WHEN THE WHEEL SNAPPED OFF. THE FRACTURED COMPONENTS ARE CLEARLY VISIBLE IN THE ATTACHED PHOTOGRAPH. THIS CAN NOT POSSIBLY HAVE BEEN CAUSED BY A COLLISION BUT IS SIMPLY THE RESULT OF A WEAKNESS IN THE TESLA SUSPENSION COMPONENTS. THIS DEFECT IS PUTTING MANY LIVES IN DANGER PLEASE INVESTIGATE THIS AS A MATTER OF URGENCY.

NHTSA ODI 10895158

Aug 7, 2016SteeringSuspensionCrash2 injuries

HERE IS A REPORT OF A CRASH BETWEEN A TESLA MODEL S AND A BMW IN SWITZERLAND HTTP://ELECTREK.CO/2016/07/26/TESLA-MODEL-S-UNINJURED-FRONTAL-CRASH-BMW-TUNNEL-GALLERY/ AT FIRST GLANCE IT APPEARS THAT THE FRONT WHEEL HAS FALLEN OFF THE BMW SINCE IT IS LYING ON THE GROUND NEXT TO THE CAR. CLOSER EXAMINATION REVEALS THAT THE WHEEL AND STEERING KNUCKLE ACTUALLY BELONGS TO THE TESLA. THE TESLA STEERING KNUCKLE IS THE MK 2 VERSION WHICH USES A WEBBED H SECTION RATHER THAN THE HOLLOW CASTING USED ON EARLIER VERSIONS. IMAGE OF TESLA STEERING KNUCKLE: HTTPS://WWW.FLICKR.COM/PHOTOS/136377865@N05/25665362065/IN/ALBUM-72157658490111523/ I HAVE ATTACHED PHOTOGRAPH OF THE CRASH SCENE SHOWING THE TESLA WHEEL AND SUSPENSION ON THE GROUND. THE MAGAZINE ARTICLE CREDITS THE TESLA WITH PROTECTING THE OCCUPANTS BUT FAILS TO MENTION THE DETACHED WHEEL THAT MAY HAVE BEEN THE CAUSE OF THE CRASH. TESLAS ARE SOLD ALL OVER THE WORLD AND I BELIEVE THIS CRASH SHOULD BE CONSIDERED DURING ANY INVESTIGATION INTO THE TESLA SUSPENSION PROBLEMS. *TR

NHTSA ODI 10893861

Aug 5, 2016SteeringBrakes

THIS IS A COMPLAINT ABOUT THE TESLA AUTOPILOT HERE IS A VERY RECENT VIDEO MADE BY AN OWNER IN CZECHOSLOVAKIA. . HTTPS://WWW.YOUTUBE.COM/WATCH?V=HGUQ-6HGM0U HE IS NOT TAKING THE ADVICE TO HOLD THE WHEEL SERIOUSLY AND HIS PLACING LIVES AT RISK BY HIS RECKLESS BEHAVIOR. THIS SAME BEHAVIOR IS TAKING PLACE ALL OVER THE WORLD AND WILL CERTAINLY CAUSE MORE DEATHS UNLESS THIS UNREGULATED EXPERIMENT IS STOPPED IMMEDIATELY. PLEASE TAKE ACTION

NHTSA ODI 10893332

Aug 5, 2016Speed control

WHILE ACCELERATING AT A FREEWAY ON-RAMP FROM A STAND STILL, THE ACCELERATOR PEDDLE SNAPPED OFF AT FULL THROTTLE. NO ACCIDENT OCCURRED, WAS ABLE TO GET OFF THE FREEWAY SAFELY BY PRESSING ON THE REMAINING PEDDLE WITH HAND.

NHTSA ODI 10893520

Aug 4, 2016Body & structureWheelsBrakesCrash

ON WEDNESDAY, JULY 13, 2016, MY MINOR SON WAS DRIVING MY TESLA (VIN [XXX]) NORTHBOUND ON ROUND HILL ROAD IN GREENWICH, CONNECTICUT, WITH THE AUTOPILOT ENGAGED. AT APPROXIMATELY 3:50PM, THE TESLA APPROACHED A VEHICLE THAT WAS PARKED PARTIALLY ON THE SHOULDER OF THE ROAD AND PARTIALLY ON THE ROAD IN FRONT OF 273 ROUND HILL ROAD. THE VEHICLE OBSCURED THE WHITE LINE ALONG THE RIGHT HAND SIDE OF THE ROAD. RATHER THAN MOVING TO THE LEFT TO AVOID THE PARKED VEHICLE, THE TESLA CONTINUED ON THE SAME PATH. AT THE LAST MOMENT MY SON GRABBED THE STEERING WHEEL AND MOVED THE TESLA TO THE LEFT, BUT NOT SOON ENOUGH/FAR ENOUGH. THE TESLA'S RIGHT SIDE COLLIDED WITH THE PARKED VEHICLE'S LEFT SIDE. MY SON BELIEVES THAT HAD HE NOT GRABBED THE STEERING WHEEL, THE RIGHT FRONT AREA OF THE TESLA WOULD HAVE HIT THE REAR OF THE PARKED VEHICLE. TO THE BEST OF HIS KNOWLEDGE THE BRAKES ON THE TESLA DID NOT ENGAGE. NO ONE WAS HURT. THE POLICE WERE NOT CALLED. ROUND HILL ROAD IS NOT A DIVIDED HIGHWAY, HOWEVER IT IS A WIDE, TWO LANE ROAD WITH FRESHLY PAINTED DOUBLE YELLOW LINES DOWN THE MIDDLE AND A FRESHLY PAINTED WHITE LINE ON THE EDGE. IT WAS A SUNNY DAY, NO FOG. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 10893226

Jul 29, 2016SuspensionCrash

HERE IS A REPORT OF TWO TESLAS INVOLVED IN A CRASH: HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/JUST-SAW-TWO-TESLAS-IN-A-CRASH-ONE-NEW-WITHOUT-PLATES.74465/ "SOCAL JIMMY, TODAY AT 2:55 PM DRIVING DOWN PCH IN REDONDO BEACH AND SAW THIS, TWO TESLA'S APPEAR TO HAVE SIDESWIPED EACH OTHER. A COUPLE IN ONE AND TWO CHICKS IN THE OTHER. WHITE CAR HAS FRONT END DAMAGE AND THE BLACK ONE, THE REAR WHEEL IS BUSTED OFF. BAD NIGHT FOR THESE TWO FELLOW TESLA DRIVERS." PHOTOS ARE ATTACHED. THERE IS ABSOLUTELY NO EXCUSE FOR THE BACK WHEEL TO HAVE SNAPPED OFF THE BLACK TESLA NOR FOR THE FRONT WHEEL ON THE WHITE TESLA TO HAVE BECOME JAMMED BACK IN THE WHEEL WELL. IT SEEMS THAT THESE CARS CAN NOT BE DRIVEN HARD WITHOUT THE SUSPENSION COMPONENTS FALLING APART.

NHTSA ODI 10891516

Jul 29, 2016SteeringSuspensionCrash2 injuries

HERE IS ANOTHER TESLA MODEL S IN THE JUNKYARD: HTTP://WWW.COPART.COM/US/LOT/26502206?SEARCHID=2012603337 THIS CAR HAS BEEN INVOLVED IN A MAJOR CRASH. THE FRONT SUSPENSION BALL JOINT HAS PULLED OUT OF THE STEERING KNUCKLE. THE TIRE IS PEELED OFF THE RIM. THERE SEEMS TO BE A PATTERN OF FAILURE IN THE TESLA SUSPENSION WHICH IS CAUSING CRASHES. PLEASE INVESTIGATE THE CIRCUMSTANCES OF THIS CRASH, IT SEEMS PROBABLE THAT THE BROKEN SUSPENSION WAS THE CAUSE OF THE CRASH RATHER THAN THE RESULT OF IMPACT DAMAGE. PLEASE NOTE THAT I HAVE SUPPLIED A FICTITIOUS US ADDRESS TO COMPLY WITH YOUR WEBSITE REQUIREMENTS, MY CORRECT NAME AND CONTACT DETAILS ARE SUPPLIED IN THE THE INFORMATION FIELDS. THE NUMBER OF INJURIES IS AN ESTIMATE BASED ON THE DAMAGE TO THE VEHICLES.

NHTSA ODI 10891518

Jul 23, 2016Steering

THIS IS A COMPLAINT ABOUT THE TESLA AUTOPILOT. AN OWNER HAS POSTED A VIDEO OF A NEAR MISS THAT COULD HAVE RESULTED IN A FATALITY HTTPS://WWW.YOUTUBE.COM/WATCH?V=61GKS0IL8I0 HE REPORTED THE EVENT TO THE TESLA MOTORS FORUM. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/VIDEO-HERES-WHY-YOU-HAVE-TO-KEEP-YOUR-EYES-ON-THE-ROAD-WHEN-USING-AUTOPILOT.73767/ THE OWNER WAS USING THE AUTOPILOT IN THE EXACT SAME WAY THAT TESLA PUBLICITY HAS SHOWN HIM - HANDS "NEAR" THE WHEEL. THE DISCUSSION ON THE FORUM SEEKS TO BLAME THE OWNER AND TO ABSOLVE TESLA OF RESPONSIBILITY. A MINORITY OF POSTERS SEE THINGS IN A DIFFERENT WAY "AMPEDREALTOR, WEDNESDAY AT 1:49 AM LAST EDITED: WEDNESDAY AT 2:00 AM ADRIEN SAID: ↑ WOW INTERESTING AND EXACTLY WHY IT'S STILL "BETA." NO NEED TO EMAIL TESLA. ANY CORRECTION YOU DID WILL IMPROVE THE NEURAL NETWORK AUTOMATICALLY. THAT'S HOW IT GET'S BETTER THIS IS EXACTLY WHY YOU DON'T RELEASE SOFTWARE LIKE THIS THAT IS BETA. THIS VEHICLE COULD HAVE CRASHED INTO THE CAR IN THE NEXT LANE AND CAUSED DEATH OR SEVERE INJURY. TESLA CANNOT HIDE BEHIND THE "BETA" MONIKER AND EXPECT THAT IT IS NOT ACCOUNTABLE IN ANY WAY FOR THE PERFORMANCE OF A SYSTEM WHICH, BY ITS VERY NATURE, ENABLES A GREATER DEGREE OF DRIVER DISTRACTION WHILE DOING NOTHING TO MITIGATE THAT DISTRACTION. ALL OF THE ANALYSIS AS TO WHY THIS OR THAT HAPPENED IS RATHER MEANINGLESS, IN MY OPINION. THE SYSTEM JUST DOESN'T WORK IF IT DOES NOT REQUIRE HANDS ON THE WHEEL AND CAN SUDDENLY THROW YOU INTO THE NEXT LANE. IT SOUNDS LIKE THE PASSENGERS WERE QUITE ALARMED. MAYBE WE SHOULD JUST EXPLAIN TO THEM ABOUT "BETA" AND THAT IF THEY WERE TO BE MAIMED IN A CRASH IT'S OKAY BECAUSE THE SYSTEM IS "BETA" AND ITS' NEURAL NETWORK NEEDS TO LEARN SOME NEW TECHNIQUES.

NHTSA ODI 10887986

Jul 17, 2016SteeringSuspensionSpeed controlCrash2 injuries

HERE IS A REPORT OF A CRASH THAT OCCURRED IN GERMANY. HTTP://TESLACLUBSWEDEN.SE/FORUM/VIEWTOPIC.PHP?F=10&T=5024 THE OWNER IS UNCERTAIN OF THE EXACT SEQUENCE OF EVENTS AND IS NOT SURE IF HE WAS ON AUTOPILOT OR NOT. HE CREDITS THE TESLA WITH SAVING HIS LIFE BUT DOES NOT CONCEDE THAT THE CRASH MIGHT HAVE BEEN CAUSED BY A VEHICLE FAULT. THE ROLLOVER AND CRASH MAY HAVE BEEN PARTIALLY THE FAULT OF THE TRUCK DRIVER BUT THE REPORTS ARE AMBIGUOUS. BOTH FRONT AND REAR WHEELS HAVE BEEN TORN OFF THE CAR WHICH MAY HAVE BEEN THE RESULT OF THE CRASH BUT BEARING IN MIND THE LARGE NUMBER OF CRASHES IN WHICH TESLA WHEELS HAVE SNAPPED OFF IT MAY BE THAT THIS WAS ACTUALLY THE CAUSE OF THE ACCIDENT. TIRES SHOULD NOT PEEL OFF THE RIM EVEN DURING A HIGH SPEED SPIN. WHEELS AND SUSPENSION ASSEMBLIES SHOULD NOT SNAP OFF SO EASILY. I WOULD LIKE NHTSA TO CONTACT THE GERMAN INVESTIGATORS TO ALERT THEM TO THE POSSIBILITY OF AUTOPILOT OR MECHANICAL FAILURE BEING A FACTOR IN THIS CRASH. I AM NOT A TESLA OWNER. I AM A CONCERNED CITIZEN THAT HAS TO SHARE THE ROADS WITH TESLA AUTOPILOT CONTROLLED VEHICLES AND I BELIEVE THAT LIVES OF ROAD USERS ARE BEING PUT AT RISK BY THIS UNREGULATED EXPERIMENT.

NHTSA ODI 10885399

Jul 6, 2016SteeringSpeed control

HERE IS A RECENT YOUTUBE VIDEO SHOWING WHAT APPEARS TO BE A TESLA EMPLOYEE DEMONSTRATING THE USE OF AUTOPILOT AND ENCOURAGING THE DRIVER TO TAKE HIS HANDS OFF THE WHEEL. THIS IS UTTERLY IRRESPONSIBLE. HTTPS://WWW.YOUTUBE.COM/WATCH?V=JPTYOYKOTPS

NHTSA ODI 10882937

Jul 5, 2016SteeringSpeed controlBrakes

WHILE TEST DRIVING A MODEL S AT A TESLA STORE, SALES REP TOLD ME TO REMOVE MY HANDS FROM THE STEERING WHEEL WHILE ON AUTO PILOT. CAR SUDDENLY SWERVED TO THE RIGHT AT HIGHWAY SPEEDS CAUSING THE CAR TO LEAVE THE REGULAR LANE I WAS TRAVELING IN. THE TESLA REP INSTRUCTED ME THAT I DID NOT HAVE TO KEEP MY HANDS ON THE WHEEL WHICH LEFT ME UNPREPARED FOR THE SUDDEN SWERVE. NAME/ADDRESS ARE LEFT THIS COMPLAINT OFF DUE TO CONCERN ABOUT THE RETALIATORY NATURE OF THE TESLA CEO. TESLA CEO'S OVERLY DEFENSIVEBEHAVIOR HAS A CHILLING AFFECT ON REPORTING ISSUES.

NHTSA ODI 10882812

Jun 23, 2016

THIS IS A COMPLAINT ABOUT THE TESLA AUTOPILOT. DESPITE WARNINGS IN THE FINE PRINT THAT THE DRIVER SHOULD BE READY TO TAKE CONTROL AT ANY TIME IT IS CLEAR THAT MANY DRIVERS ARE USING IT IN A DANGEROUS AND RECKLESS MANNER BECAUSE THEY ARE UNDER THE ILLUSION THAT IT IS A COMPLETELY FAIL SAFE TRUE AUTOPILOT SYSTEM. THE HOLD STEERING WHEEL NAG SEEMS TO VARY FROM CAR TO CAR AND CHANGES WITH EACH SOFTWARE UPGRADE. HERE ARE A FEW RECENT YOUTUBE VIDEOS OF DRIVERS USING AUTOPILOT IN A DANGEROUS FASHION. HTTPS://WWW.YOUTUBE.COM/WATCH?V=PINPXKUWQCQ THIS IS MEANT TO BE AMUSING BUT IT IS PLACING LIVES IN DANGER. HTTPS://WWW.YOUTUBE.COM/WATCH?V=CQQTE6N_GHM 70 MPH HANDS NOWHERE NEAR THE WHEEL AND NOT READY TO TAKE CONTROL. HTTPS://WWW.YOUTUBE.COM/WATCH?V=VAAFE7I3YWQ OWNER PLACES FAR TOO MUCH FAITH IN THE AUTOPILOT. HTTPS://WWW.YOUTUBE.COM/WATCH?V=DYMFIQ2OL8O USING AUTOPILOT ON UNDIVIDED ROAD IN HEAVY TRAFFIC AND WITH MISPLACED CONFIDENCE. HTTPS://WWW.YOUTUBE.COM/WATCH?V=EG4ZGFVP0J4 ON THE AUTOBAHN, COFFEE IN ONE HAND, BURGER IN THE OTHER HAND AND BUSY MAKING A VIDEO. HTTPS://WWW.YOUTUBE.COM/WATCH?V=LKKDZJNWTA8 ANOTHER DRIVER HOLDING A COFFEE AND A SANDWICH WHILE TRAVELLING AT 60 MPH. HTTPS://WWW.YOUTUBE.COM/WATCH?V=4AGXEJ_9G3Y A JOURNALIST WHO OUGHT TO KNOW BETTER DRIVES HANDS FREE INCHES FROM ONCOMING TRAFFIC. I BELIEVE THIS IS A RECKLESS EXPERIMENT THAT IS PLACING LIVES IN DANGER. ELON MUSK CLAIMS HE HAS APPROVAL FOR AUTOPILOT IN MOST COUNTRIES OF THE WORLD. I FIND THAT VERY DIFFICULT TO BELIEVE.

NHTSA ODI 10876044

Jun 21, 2016Suspension

2016 TESLA MODEL S. CONSUMER WRITES IN REGARDS TO VEHICLE SUSPENSION/ FRONT WHEEL CONTROL ARM ISSUES. *SMD THE CONSUMER STATED THE CONTROL ARM BROKE, WHEN HE ATTEMPTED TO BACK OUT OF HIS GARAGE. *JB

NHTSA ODI 10875120

Jun 17, 2016Transmission & drivetrainElectrical system

THE ?STALLING? PROBLEM HAPPENED TO MY MODEL S SINCE I STARTED TO DRIVE THE NEW CAR IN 03/16. I GOT KICKED FROM ?D?/?R? TO ?P? AT BEGINNING STAGE WHEN I START TO PRESS THE ACCELERATOR, AROUND 50% OF THE TIME WHEN I STARTED OR CHANGED MY SITTING POSITION. THE PROBLEM WOULD STOP AFTER I ADJUST MY SITTING POSITION/POSTURE SEVERAL TIMES. I REPORTED TO TESLA ROADSIDE SERVICE SEVERAL TIMES IN 04/16. THERE WAS NO SOLUTION ON-LINE, I HAVE NEVER GOT ANY FOLLOW UP FROM TESLA AS PROMISED. I TOOK MY CAR TO SALES AGENT [XXX] IN BETHESDA, MD. HE COULD NOT SOLVE MY PROBLEM, SUGGESTED TO GO TO SERVICE SHOP IN ROCKVILLE, MD. THE STALLING PROBLEM BECOMES A HAZARDOUS ISSUE WHEN IT HAPPENED ON THE ROAD, ESPECIALLY IN SLOPPED BUSY INTERSECTIONS. ON 05/13/16, I TOOK MY CAR TO SERVICE SHOP IN ROCKVILLE MD. THE ENGINEERS CHECK OUT SYSTEM & RECORDS. THEY VERIFIED STALLING HAPPENED IN THAT MORNING, & CLAIM THERE WAS NOTHING WRONG WITH CAR/SYSTEM. THE PROBLEM WAS ?NOBODY WAS SITTING ON THE DRIVING SEAT? WHEN STALLING HAPPENED. THEY WANT ME TO KEEP RECORDS. IT WAS STUPID IGNORANCE & IRRESPONSIBILITY. ON 06/11/16, I SENT COMPLAINT TO SERVICEHELPNA SERVICEHELPNA@TESLA.COM I GOT RESPONSE THE NEXT DAY, KICK ME BACK TO WHERE I CAME FROM: [XXX], ?. I AM SORRY YOU HAVE HAD THIS EXPERIENCE WITH YOUR VEHICLE. THE BEST PERSON TO ADDRESS THIS, GET IT RESOLVED, AND ESCALATE THE ISSUE IF NECESSARY, WOULD BE THE LOCAL SERVICE MANAGER. I HAVE REACHED OUT TO THEM AND ASKED THEM TO LOOK INTO THIS ISSUE ON YOUR BEHALF AND HAVE THEIR TEAM FOLLOW UP WITH YOU. ? IVANחנ BERGMAN | TECHNICAL SUPPORT SPECIALIST IT IS 06/17/16. I HAVE RECEIVED NOTHING FROM TESLA. THE STALLING PROBLEM PERSISTS. INSTEAD OF KEEPING BEING KICKED AROUND BY TESLA, I BRING MY COMPLAINT TO NHTSA [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 10874934

Jun 10, 2016Body & structure

DOOR HANDLES ARE MADE OF METAL CHROME AND GETS EXCESSIVELY HOT IN THE SUN. YOU ARE UNABLE TO HOLD THE HANDLE AND OPEN IT WITHOUT CAUSING A BURN. (THERE IS A REASON ALL OTHER CAR MANUFACTURERS MAKE THE DOOR HANDLES WITH PLASTIC MATERIAL SO IT DOES NOT GET AS HOT IN THE SUN. ALSO THEY MAKE IT SUCH THAT WHEN HOLDING THE HANDLE, YOU HOLD FROM INSIDE THAT IS PROTECTED FROM THE SUN). TESLA NEEDS TO MAKE THE DOOR HANDLE WITH A MATERIAL THAT DOES NOT GET HOT IN SUN AND DESIGN IT IN A WAY THAT THE HOLDING PORTION PROTECTS IT FROM THE SUN.

NHTSA ODI 10873586

Jun 10, 2016Electrical system

TL* THE CONTACT OWNS A 2016 TESLA MODEL S. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE LOW 12-VOLT BATTERY WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY PACK WAS NOT IN SYNC AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,500.

NHTSA ODI 10873723

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Working with the data? Download all 604 complaints as CSV · fetched from NHTSA July 23, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2016 Tesla Model S P90d verdict →