What 604 owners told NHTSA about the 2016 Tesla Model S P90d

VEHICLE WAS TBONED ON THE DRIVER'S SIDE AND NEITHER THE SIDE NOR CURTAIN AIRBAGS DEPLOYED. *TR

NHTSA ODI 11331105

WHILE DRIVING AIM FREEWAY AT 65 STARTED HAVING SYSTEM FAILURE. FIRST THE GPS, THEN AIR CONDITIONING, THEN REAR VIEW CAMERA, THEN RADIO. THE RISKY ONE WAS AIR CONDITIONING. AMBIENT TEMPERATURE WAS 110 F. OUTSIDE OF QUARTZSITE, AZ. *TR

NHTSA ODI 11331166

DOOR HANDLE FAILURE. THE DOOR PHYSICALLY OPENS BY ITSELF ONCE THE VEHICLE IS PLACED IN PARK AND HANDLE EXTENDS. THIS VEHICLE HAS HAD MULTIPLE HANDLES REPLACED ALREADY, EITHER DUE TO NOT EXTENDING, SO NO ABILITY TO USE AND OPEN CAR DOOR AT ALL, EXTENDING BUT NOT FUNCTIONING, NOT RETRACTING, AND EXTENDING AND PHYSICALLY OPENING THE DOOR WITH NO OCCUPANT INTERACTION. HAPPENS WHEN VEHICLE IS STATIONARY. CURRENT FAILURE COULD ALLOW AN EXTERNAL THREAT INTO THE VEHICLE WHEN PUTTING THE CAR IN THE PARK (SUCH AS CARJACKER, RIOTER ETC...) MY PREVIOUS MODEL S HAD OVER 15 DOOR HANDLES REPLACED DUE TO A MIXTURE OF THE SAME ABOVE ISSUES. THIS IS OUT OF HAND, A RECALL NEEDS TO BE DONE. *TR

NHTSA ODI 11330755

FAILURE OF TOUCHSCREEN OF 2016 TESLA MODEL S #128735 (MARCH 2016 BUILD). WAS TOLD BY TESLA MCU (MEDIA CONTROL UNIT) NEEDED TO BE REPLACED BECAUSE FLASH DRIVE WAS FILLED. I HAD THE MCU REPAIRED BY A 3RD PARTY REPAIR FACILITY SPECIALIZING IN TESLA'S WHERE THE FLASH DRIVE WAS REPLACED WITH A LARGER CHIP. I WOULD HOPE THAT OWNERS WHOM HAD TO HAVE THIS PART REPLACED EITHER BY TESLA OR 3RD PARTY WOULD BE COMPENSATED FOR THEIR OUT OF POCKET EXPENSES. I CHOSE 3RD PARTY REPAIR BECAUSE THEIR FIX IS PERMANENT, VS TESLA WHOM WAS GOING TO REPLACE MY MCU WITH THE SAME PART, GIVING IT ANOTHER FINITE PERIOD OF TIME BEFORE IT FAILS AGAIN. TESLA EVEN ADMITTED TO ME ON THE PHONE THAT THE MCU HAS A LIMITED LIFE CYCLE OF 3-5 YEARS. I ADVISE NHTSA CONTACT [XXX] OF GRUBER MOTORS AT 800-658-5883 X500 TO LEARN MORE ABOUT WHY THE MCU FAILS, AND HOW TO PERMANENTLY FIX THEM. GRUBER MOTORS IS THE LEADING NON OEM EV REPAIR FACILITY IN THE USA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 11330487

TOUCH SCREEN FAILURE DURING DRIVING AND REVERSE AFTER UPGRADING TO FULL SELF DRIVING COMPUTER HARDWARE. COMPLETE LOSS OF SCREEN, REAR VIEW CAMERA, AUDIO, CLIMATE CONTROL AND ALL OTHER FEATURES ASSOCIATED WITH TOUCH SCREEN. *TR

NHTSA ODI 11330530

THE MAIN COMPUTER PANEL FAILED, GIVING NO ACCESS TO CONTROLS, CAMERA, HEAT AND AIR, AUTO BRAKING. AFTER THE 3RD TIME OF FAILURE THE MAIN COMPUTER PANEL STOPPED WORKING COMPLETELY. LEAVING IT UNSAFE TO DRIVE. THE VEHICLE IN THE FIRST 2 INSTANCES FAILED WHILE DRIVING AND A HARD RESET OF THE COMPUTER FIXED THE PROBLEM. THE 3RD TIME IT STOPPED WORKING UPON STARTUP WHERE I HAD A 100 MILE DRIVE HOME AND DID HAVE TO DRIVE WITHOUT THE USE OF THE MAIN COMPUTER SCREEN. I TOOK THE VEHICLE TO TESLA AND HAD TO HAVE THE ENTIRE MODULE REPLACED FOR OVER $2000.00. *TR

NHTSA ODI 11330559

CAR STATIONARY. IN GARAGE MCU1 CENTER SCREEN DEAD UPON START OF CAR. ROOT CAUSE IS EMMC CHIP. CAR IS SEVERELY IMPAIRED AS MUCH FUNCTIONALITY IS CONTROLLED VIA THE MCU1.. TURN SIGNALS DO NOT WORK. CANNOT CHARGE CAR AT NORMAL OPERATING RATE. DETAILED IMPACT HERE HTTPS://TESLAMOTORSCLUB.COM/TMC/POSTS/4672707/ TESLA IS MAKING CUSTOMERS REPLACE DEFECTIVE MCU1 WITH SAME PART THAT ALSO HAS THE SAME MCU1 WITH SAME EMMC THAT IS KNOWN TO FAIL OVER TIME. *TR

NHTSA ODI 11330561

THE CENTER CONTROL SCREEN WENT BLANK AND COULD NOT BE REBOOTED. IT WAS DETERMINED BY TESLA THAT THE MCU COMPUTER FAILED AND HAD TO BE REPLACED. MY FOUR YEAR WARRANTY HAD EXPIRED THE PREVIOUS MONTH SO THE COST TO REPLACE WAS $1,680.25. THOUGH THE CAR WAS DRIVABLE THE TURN INDICATORS WOULD NOT WORK. YOU SHOULD KNOW THAT THIS IS A VERY COMMON FAILURE ON ALL TESLAS THAT ARE FOUR YEARS OLD. THIS CAR ONLY HAD 47,770 MILES ON IT AT FAILURE. IT FAILED AT STARTUP. *TR

NHTSA ODI 11330574

MY MODEL S HAS ALSO BEEN HAVING SCREEN AND REAR CAMERA ISSUES. ATLEAST TWICE A WEEK THE SCREEN GOES BLACK THEN FLASHES BACK ON SEVERAL TIMES ESPECIALLY WHEN IT IS WARM OUT. OTHER TIMES THE SCREEN LAGS AND THE REAR VIEW CAMERA EITHER STOPS WORKING OR HAS GLITCHES WHERE IT WILL PAUSE OR LAG. IT ACTUALLY CAUSED ME TO DAMAGE MY CAR BY BACKING INTO SOMETHING. *TR

NHTSA ODI 11330576

WE ARE ALSO HAVE PROBLEM WITH OUR TESLA AND ITS EMMC MODULE (FLASH MEMORY IN MONTITOR, THIS CONTROLS EVERYTHING DASHBOARD VISUALS, SPEED ETC, SUNROOF, HVAC, REAR CAMERA, CAN PREVENT CAR FROM STARTING UP. *TR

NHTSA ODI 11330640

2016 MODEL S TOUCHSCREEN WENT BLACK. REQUIRED REPLACEMENT. TESLA SERVICE BLAMED IT ON THE COMPUTER FAILING. *TR

NHTSA ODI 11330689

HERE IS A TESLA 3 WHEELER FRESHLY ARRIVED IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/36462892?ROWNUMBER=17 THE TREAD ON THE BACK WHEEL HAS BEEN COMPLETELY STRIPPED AWAY AFTER THE WHEEL WENT WHOMPY. FINALLY, WHEN THE SUSPENSION GIBLETS COULD TAKE NO MORE THE ENTIRE WHEEL AND SUSPENSION FLEW OFF. YOU CAN SEE ALL THE STRETCHED AND BROKEN GIBLETS.... IT'S NOT PRETTY. THIS OWNER WAS LUCKY TO SURVIVE. MANY MORE OWNERS HAVE BEEN KILLED BY THESE LETHAL FAILURES. DOES ELON MUSK HAVE A LICENSE TO KILL OR WHAT? PLEASE ISSUE A RECALL. THESE THINGS ARE KILLERS ON THE ROADS. SEE PHOTOS ATTACHED. *TR

NHTSA ODI 11327314

DRL BURN OUT REPEATEDLY. THIS IS A COMMON ISSUE FOR 2016-2020 MODEL S HEADLIGHTS. HEADLIGHTS NEED TO BE REPLACED FOR THE SECOND TIME IN JUST 50K MILES. *TR

NHTSA ODI 11325524

TL* THE CONTACT OWNS A 2016 TESLA MODEL S. THE CONTACT STATED WHILE DRIVING OUT THE DRIVEWAY THE CONTACT HEARD AN ABNORMAL SOUND, AND BECAME AWARE THAT THE BALL JOINT SEPARATED FROM LOWER CONTROL ARM ON THE DRIVER'S SIDE FRONT SUSPENSION. THE CONTACT STATED AN UNKNOWN DEALER WAS CONTACTED HOWEVER, NO ASSISTANCE WAS OFFERED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,497.

NHTSA ODI 11323577

MY FRONT SUSPENSION IS CLUNKING AND CHATTERING AND CAUSING THE STEERING WHEEL TO VIBRATE AT LOW SPEEDS. TESLA HAS DENIED IT TO BE COVERED UNDER WARRANTY.

NHTSA ODI 11322838

HERE IS A MODEL S IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/35797112/6 FRONT WHEEL WHOMPY, BACK WHEEL VERY WHOMPY. THIS WOULD BE AMUSING IF IT WERE NOT SO SERIOUS. PLEASE DO YOUR JOB AND HAVE THESE DEATH TRAPS RECALLED IMMEDIATELY. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 11318839

TL* THE CONTACT OWNS A 2016 TESLA MODEL S. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY CAUSING THE VEHICLE TO HIT A PEDESTRIAN AND CRASHED INTO A BRICK WALL WHILE HITTING ANOTHER PEDESTRIAN. A POLICE REPORT WAS FILED. THE AIR BAGS DEPLOYED. THE CONTACT STATED THAT THERE WAS A HEAD AND FOOT INJURIES SUSTAIN BY THE PEDESTRIANS THAT NEEDED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ATTEMPTED TO CONTACT THE MANUFACTURER HOWEVER, THERE WAS NO ANSWER. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.

NHTSA ODI 11315591

MODEL X IN THE JUNKYARD. THIS IS BEYOND RIDICULOUS. ALL FOUR WHEELS HAVE GONE WHOMPY AND IT HASN'T EVEN BEEN IN A CRASH. SEE FOR YOURSELVES JUST LOOK AT THE PHOTOGRAPHS. BETTER YET...VISIT THE JUNKYARD AND INSPECT IT. TALK TO THE OWNER. THIS IS INSANE. PLEASE DEMAND A RECALL. I CAN ONLY REPORT THE OBVIOUS CASES WHERE THE WRECK IS NOT TOO BADLY MANGLED. I AM CERTAIN THAT THESE WEAK SUSPENSION PARTS HAVE CLAIMED MANY LIVES BUT DEAD MEN TELL NO TALES . HAVE A NICE DAY, TRY AND STAY AWAKE AND PLEASE DEMAND A TESLA RECALL. THANKS. KEEF

NHTSA ODI 11311531

THIS IS A COMPLAINT ABOUT REPEATED SYSTEMIC FAILURES OF TESLA SUSPENSION COMPONENTS. I HAVE USED THE VIN OF A RANDOM WRECKED TESLA IN ORDER TO COMPLETE THIS ONLINE COMPLAINT. HERE IS PAGE 13 OF A LONG THREAD OF COMPLAINTS ON THE TESLA MOTORS CLUB FORUM. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/ANOTHER-FRONT-SUSPENSION-CONTROL-ARM-FAILURE.114967/PAGE-13#POST-4477250 MOST OF THESE COMPLAINTS HAVE NOT BEEN REPORTED TO NHTSA. SINCE I SOMETIMES PASS TESLAS TRAVELLING TOWARDS ME ON THE HIGHWAY I FEEL I HAVE A PERFECT RIGHT TO COMPLAIN. HERE ARE EXAMPLES FROM THAT THREAD. SNIP**KASPER1G SAID: ↑ MINE SNAPPED 7 DAYS AGO AND TODAY TESLA SAID THAT THE CONTROL ARM CAUSED MORE DAMAGE AND IT WOULD COST ME 12.000 TO FIX IT. SINCE THE CAR IS 3.5 YEARS OLD AND HAS NOW 176K KM IT HAS NO MORE WARRANTY... I'M PREEEEETTTY MUCH F**KED ISN'T THE PART THAT FAILED PART OF THE US RECALL? IF SO, HOW IS THE UK PART DIFFERENT? I'D POSIT THAT THE ENTIRE REPAIR SHOULD BE A WARRANTY/SAFETY DEFECT REPLACEMENT AND REPAIR, NO? THIS ISN'T RIGHT; PLEASE ESCALATE WITH YOUR TESLA LEADERSHIP TEAM, AND SUGGEST A FOLLOW UP COMPLAINT TO THE UK VERSION OF THE US NHTSA--ALONG WITH A COPY OF THE RECALL.** SNIP** LOCATION:HONG KONG HAD THIS HAPPEN 6 DAYS AGO. TESLA REPLACED MY MX90D'S FRONT LEFT FORELINK... MY CAR ONLY HAS 13K KM ON IT AND IT IS 3 YEARS OLD. IT JUST SNAPPED BACKING OUT OF A SPOT,WHEN I TOOK MY CAR BACK OUT, THERE WERE SCRATCHING SOUNDS WHEN GOING DOWN HILL. ALMOST COULD NOT GET OUT OF THE CAR PARK AS THE SCRATCHING GOT WORST ON THE DOWNSLOPE. IT WAS HARD FOR THE TOW TRUCK TO GET THE CAR SINCE IT WAS IN AN INDOOR CAR PARK. NOW I AM AFRAID THIS WILL HAPPEN AGAIN WHEN THE CAR IS NO LONGER IN WARRANTY. TESLA SAID NORMALLY THIS WOULD COST $400USD PER LEG TO REPAIR. THERE SHOULD BE A RECALL! WHY IS THERE NO RECALL? PLEASE WAKE UP! THANK YOU. KEEF

NHTSA ODI 11311243

TL* THE CONTACT OWNS A 2016 TESLA MODEL S. THE CONTACT STATED WHILE ENTERING A GARAGE THE VEHICLE ACCELERATED WITHOUT CAUSE WHILE STOPPED. THE VEHICLE COLLIDED INTO A PARKED VEHICLE CAUSING IT TO COLLIDE WITH A WALL, TOTALING IT. THE CONTACT STATED HER NECK WAS SORE HOWEVER, MEDICAL ATTENTION WAS NOT REQUIRED. A POLICE WAS NOT FILED. NO WARNING LIGHTS ILLUMINATED NOR DID THE CONTACT HEAR ANY ABNORMAL NOSIE BEFORE THE CRASH. THE VEHICLE WAS TOWED TO ACCURATE AUTO BODY (9042 WILLOWS RD, REDMOND, WA 98052 (425-970-9699), HOWEVER THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER AND DEALERSHIP WAS NOT CONTACTED ABOUT THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,886.

NHTSA ODI 11310075

I WAS TRAVELING ON A TWO-LANE DIVIDED HIGHWAY WHEN I ACCELERATED TO PASS A VEHICLE TO MY RIGHT. AS I PASSED THE VEHICLE AND RELEASED MY FOOT OFF THE ACCELERATOR PEDAL, MY CAR CONTINUED TO ACCELERATE AT A HIGH RATE OF SPEED. UNSURE OF THE REASON FOR THIS CONTINUED ACCELERATION, I PUT THE TRANSMISSION INTO NEUTRAL AND COASTED TO MATCH THE SPEED OF THE SURROUNDING TRAFFIC. ARRIVING AT THE NEXT TRAFFIC LIGHT, I PUT THE TRANSMISSION BACK INTO DRIVE AND THE RAPID ACCELERATION STOPPED. I WAS ABLE TO GO BACK TO MY HOME AND INSPECT THE ACCELERATOR PEDAL AND ITS SURROUNDINGS. UPON INSPECTING THESE, I OBSERVED THAT THE DRIVER'S SIDE FLOOR MAT DIRECTLY BELOW THE ACCELERATOR PEDAL WAS RAISED UP FROM ITS NORMALLY FLAT POSITION ON THE CAR FLOOR ENOUGH TO CATCH THE ACCELERATOR PEDAL AND KEEP IT DEPRESSED. WHEN I TURNED OVER THE FLOOR MAT, I SAW THAT A CIRCULAR PIECE OF VELCRO ATTACHED TO THE UNDERSIDE OF THE FLOOR MAT, HAD LOST ITS ADHESIVENESS CAUSING IT TO DETACH FROM THE FLOOR MAT AND BUNCH UP UNDER THE FLOOR MAT BELOW THE ACCELERATOR PEDAL. THIS BUNCHING UP WAS ENOUGH TO RAISE THE FLOOR MAT TO A SUFFICIENT HEIGHT TO CATCH THE PEDAL. HAD I NOT KEPT COOL AND PUT THE TRANSMISSION INTO NEUTRAL, I SHUDDER TO THINK OF THE WRECKAGE AND CARNAGE WHICH MAY HAVE ENSUED. THIS CAR ADVERTISES ACCELERATION AT A VERY HIGH RATE OF SPEED; 0-60 MPH IN A MERE 5.5 SECONDS. THAT IS HARDLY ENOUGH TIME TO REACT TO SUCH A FRIGHTENING SITUATION! CURIOUS ABOUT HOW OTHER CAR BRANDS DEAL WITH DRIVER'S SIDE FLOOR MATS, I NOTICED THAT MOST CARS DRIVER'S SIDE FLOOR MATS ARE SAFELY CLEAR OF THE ACCELERATOR PEDALS. NOT SO WITH MY 2016 TESLA MODEL S. I BELIEVE IT TO BE A MAJOR DESIGN FLAW WHICH SHOULD BE REVIEWED EXPEDITIOUSLY AND CORRECTED BY TESLA AS SOON AS POSSIBLE BEFORE A TRAGIC OUTCOME ENSUES. I HAVE REMOVED MY DRIVER'S SIDE FLOOR MAT TO PREVENT SUCH A TERRIFYING SCENARIO FROM HAPPENING AGAIN. THANK YOU

NHTSA ODI 11308379

RECEIVED A SAFETY RECALL LETTER AND TESLA HAS BEEN UNRESPONSIVE TO CORRECT SAFETY RECALL CODE: 19V-002

NHTSA ODI 11306963

EXPERIENCING MAJOR AND PAINFUL PRESSURE BUFFETING FROM THE LIFT GATE OF THE MODEL S. THIS ISSUE HAS BEEN WELL DOCUMENTED AMONGST MANY OWNERS AND THE RESOLUTION IS TO ADJUST THE RUBBER DISCS THAT COME INTO CONTACT WITH THE PLASTIC ADJUSTABLE SHIMS OF THE CAR BODY. I'VE PERFORMED THIS ADJUSTMENT AND SO HAS THE SERVICE CENTER. BUT NOW, THERE'S NO WAY OF RESOLVING THIS ISSUE. ADDITIONALLY, TESLA SERVICE REFUSES TO EVEN ACKNOWLEDGE THIS OBVIOUS DEFECT. MY 15 YEAR OLD SON AND I PERFORMED EXTENSIVE RESEARCH ON THIS MATTER, AND WE DISCOVERED A DIRECT CORRELATION BETWEEN THE INCONSISTENT PANEL GAPS OF THE REAR PORTION OF THE MODEL S AND THE PRESSURE BUFFETING. THE THREADING ATTACHED TO THE FRAME, UNDER THE PLASTIC ADJUSTABLE SHIM IS STRAIGHT ON THE DRIVERS SIDE, AND ASKEW ON THE PASSENGER SIDE. THE SURROUNDING ALUMINUM IS ALSO SHOWING SIGNS OF DUCTILE FRACTURING. THE MOVEMENT OF THIS THREADED COMPONENT, PREVENTS THE SHIM FROM SITTING EQUAL TO THE DRIVERS SIDE SHIM, THEREFORE CAUSING THE LIFT GATE NOT BEING ABLE TO FULLY SIT LEVEL, CAUSING INCONSISTENT GAPS AT THE ADJOINING PANEL TRANSITIONS. EVEN MORE DISTURBING, THE ALUMINUM BODY PANEL THAT SURROUNDS THE LIFT GATE OPENING IS EXHIBITING A SIGNIFICANT TENSION STRESS. I HAVEN'T REMOVED ANY INTERIOR BODY TRIM PANELS TO EXAMINE THE ADJACENT PANELS. I MEASURED THE BODY GAPS RESULTING FROM THIS STRUCTURAL FAILURE WITH A DIGITAL CALIPER. THE DIFFERENCE IN SPACING IS 3MM. THIS IS SIGNIFICANT. I'VE ATTACHED PHOTOS OF THE THREADED ROD AREA SHOWING SIGNS OF DUCTILE FRACTURE, THE RIGHT SIDE OF THE LIFT GATE OPENING EXHIBITING SIGNS OF FAILURE FROM THE TENSION STRESSES. THIS VEHICLE HAS NEVER BEEN IN AN ACCIDENT. THIS POTENTIALLY DANGEROUS DEFECT SHOULD BE INVESTIGATED AND PUBLICIZED TO OTHER UNSUSPECTING MODEL S OWNERS. THIS IS AN IMMINENT SAFETY CONCERN.

NHTSA ODI 11306847

TL* THE CONTACT OWNED A 2016 TESLA MODEL S. THE CONTACT STATED THAT THE VEHICLE EXPERIENCE AN UNINTENDED ACCELERATION WHILE PARKING IN THE DRIVEWAY. THE VEHICLE ACCELERATED AND CRASHED INTO THE GARAGE WALL. THE CONTACT STATED THAT AFTER THE IMPACT, SEVERAL WARNING LIGHTS ILLUMINATED. THE CONTACT AND PASSENGERS DID NOT SUSTAIN INJURIES. THE INSURANCE TOWED THE VEHICLE TO AN INDEPENDENT MECHANIC. THE CONTACT WAS UNAWARE OF THE DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 29,000. THE VIN WAS NOT AVAILABLE.

NHTSA ODI 11306145

TL* THE CONTACT OWNS A 2016 TESLA MODEL S. THE CONTACT STATED WHILE ENTERING THE GARAGE AT THE RESIDENCE, THE VEHICLE INDEPENDENTLY ACCELERATED. THE VEHICLE STRUCK A WALL AND A WATER HEATER. THERE WERE NO INJURIES SUSTAINED. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO LOCAL DEALER TESLA SERVICE CENTER LOCATED AT 68080 PEREZ RD, CATHEDRAL CITY, CA 92234, WHERE THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS REPAIRED. THE CONTACT STATED ON JANUARY 23,2020, SHE SELECTED THE FEATURE TO AUTOMATIC PARK HER VEHICLE, BUT WHILE THE VEHICLE WAS REVERSING IT IMPACTED ANOTHER VEHICLE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ODI 11301467