What 604 owners told NHTSA about the 2016 Tesla Model S P90d

PLEASE SEE THE ATTACHED REPORT I FILED ON SAFER CAR.GOVE AND THE LETTER I WROTE TO TESLA. I HAVE NOT GOT RESPONSE TO ANY OF THOSE.. .THIS PROBLEM HAPPENED AFTER I HAD SUCCESSFULLY TURNED THE CAR 90 DEGREE TO PARK HEADON. THE CAR HAD TO BE AT A VERY LOW SPEED AT THAT TIME. THEN WHEN I AS JUST A COUPLE OF FEET FROM THE CURB, THE CAR ACCELERATED OUT OF CONTROL. IF YOU GET THE REPORT FROM TESLA, YOU WILL FIND THAT CAR COULD NOT HAVE ACCELERATED THIS FAST EVEN IF I HAD PRESSED THE ACCELERATOR PEDAL BY MISTAKE. MANY OTHER DRIVERS HAVE EXPERIENCED THE SAME PROBLEM. IT IS A SERIOUS PROBLEM AND PLEASE DON'T TAKE IT LIGHTLY. I ASKED TESLA TO GIVE ME THE REPORT OF THAT TIME AND THEY DID NOT GIVE. WE ALL FEEL THAT TESLA HAS BECOME SO MIGHTY THAT IT DOESN'T CARE. WE DEPEND UPON YOU FOR OUR SAFETY. SO PLEASE DO FULL ENQUIRY.*DT*JB

NHTSA ODI 11342364

I DROVE TO A STORE WITH NO ISSUES. UPON BACKING OUT OF A PARKING SPOT I HEARD A 'BREAK' AND THEN FELT THE FRONT RIGHT TIRE RUBBING AGAINST THE CAR. I NOTICED THE FRONT RIGHT TIRE WAS POSITIONED FURTHER BACK THAN USUAL AND DETERMINED SOMETHING BROKE UNDER THE CAR. TOWED THE CAR HOME, AND USED A CAMERA TO CAPTURE A BREAK IN THE FRONT FORE LINK. AS YOU CAN SEE IN THE PICTURES, I WASN'T INVOLVED IN ANY ACCIDENT, NOR DID I HIT A POT HOLE OF ANY SORT. I HAD THE CAR TOWED TO TESLA WHERE THEY FIXED THE PROBLEM, BUT STATED THAT THIS WAS NOT A RECALL OR COVERED UNDER WARRANTY (I WAS OUTSIDE OF THE WARRANTY). I DISCOVERED ONLINE THAT THIS IS A COMMON PROBLEM WITH MODEL S AND X'S. I SUBMIT THIS TO YOU FOR YOUR REVIEW AS I BELIEVE THIS IS A SEVERE SAFETY ISSUE AND SHOULD BE RECALLED. ALSO, ATTACHED IN THIS INVOICE FROM TESLA. THEY REPLACED THE BROKEN PASSENGER SIDE FORE LINK AND ALSO REPLACED THE DRIVER SIDE FORE LINK AS I BELIEVE THEY FELT IT WOULD FAIL IN THE FUTURE.

NHTSA ODI 11341996

THE MAIN SCREEN ON MY 2016 TESLA MODEL S HAS GONE OUT AND I AM BEING TOLD IN HIS A KNOWN BAD MCU ISSUE. MY CAR IS 52 MONTHS OLD WITH 50,361 MILES. THIS NEEDS TO BE DECLARED A DEFECT SO TESLA IS RESPONSIBLE FOR FIXING THIS ISSUE. I HAVE BEEN TOLD THE REPAIR IS OVER $2,000.*DT CONSUMER STATED TELSA REFUSES TO REPAIR THE VEHICLE UNDER WARRANTY.*JB

NHTSA ODI 11341898

TL* THE CONTACT OWNS A 2016 TESLA MODEL S. THE CONTACT STATED WHILE VEHICLE WAS AT A STAND STILL, THE VEHICLE FAILED TO START-UP DUE TO THE MEDIA CONTROL UNIT BEING INOPERABLE. THE FAILURE CAUSED THE VEHICLE CHARGING TO BE SLOW. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE RESUMED NORMAL OPERATIONS AFTER 5 MINUTES. THE VEHICLE WAS TAKEN TO TESLA LOCATED AT 5544 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33417, WHERE THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE MEDIA CONTROL UNIT NEEDED TO BE REPLACED. THE FAILURE RECURRED. AN EMAIL WAS SENT TO THE MANUFACTURER HOWEVER, THERE WAS NO RESPONSE. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000. *LN*JB

NHTSA ODI 11341311

THE MAIN COMPUTER TURNS RIGHT OFF A COUPLE TIMES A DAY. WHEN THIS HAPPENS WHILE DRIVING, MOST SAFETY FEATURES ARE DISABLED AND THE CARS ELECTRONIC STOP WORKING. THE CPU IS KNOWN TO HAVE ISSUES BECAUSE A CHIP INSIDE GETS OVERLOADED AND DOES NOT CLEAR ITSELF PROPERLY. A RECALL SHOULD BE HAD TO REPLACE THIS CHIP THAT DOES NOT REMOVE THE CASHE PROPERLY.

NHTSA ODI 11341047

MCU FAILURE CAUSING NO A/C, AND CAUSING NON CRITICAL ELECTRONICS TO BECOME INOPERATIVE DUE TO DESIGN DEFECT

NHTSA ODI 11341073

MCU - MASTER CONTROL UNIT HAS FAILED (CENTER TOUCHSCREEN). WITHOUT IT, THE TURN SIGNALS, HVAC, RADIO, REVERSE CAMERA, GPS AND REMOTE CONNECTIVITY DO NOT FUNCTION.

NHTSA ODI 11341131

THIS ISSUE HAPPENED OUT OF NOWHERE, NO COLLISION, NO POTHOLES, AND NO EXTERIOR FORCE. ALL OF A SUDDEN I NOTICED A CLANGING NOISE IN THE FRONT LEFT WHEEL HOUSING. THIS ONLY HAPPENS WHEN GOING AT LOW SPEEDS (5 TO 15 MPH). THIS NOISE IS ESPECIALLY APPARENT WHEN GOING OVER SPEED BUMPS OR UP/DOWN DRIVEWAYS. FEW DAYS AGO I NEAR A VERY VERY LOUD BANG NOISE FROM THE FRONT AND ALL OF A SUDDEN WHEN I BACK UP THE CAR THE WHEEL WAS SCRAPPING AGAINST THE INNER LINNING AND WOULD NOT ALLOW ME TO TURN THE STEERING WHEEL ALL THE WAY. THEN I PARKED AND NOTICED THE WHEEL WAS OFF CENTER (SEE PICTURE). I TOOK IT TO THE SERVICE CENTER AND ATTACHED BELOW IS THE ESTIMATE. ONLY THE FRONT DRIVER SIDE HAD THE ISSUE, BUT THE ESTIMATE INCLUDES A REPLACEMENT OF THE PARTS FOR BOTH FRONT DRIVER AND PASSENGER SIDE. REASON FOR REPLACING BOTH IS THE PARTS BEING REPLACED ARE UPDATED PARTS. THIS IS A SAFTEY CONCERN BECAUSE IF GOING AT HIGHER SPEED AND THESE PARTS WILL FAIL WILL CAUSE THE CAR TO LOOSE CONTROL.

NHTSA ODI 11341133

THE BIG SCREEN FOR ENTERTAINMENT GET BLACK AFTER 60000MILES AND NEVER GET BACK. CONTACT WITH SERVICE CENTER, THEY POINT OUT IT FAILED BECAUSE OF FAILURE OF MCU PART. AS HEARED VIA INTERNET, ITS REASON MAYBE OUT OF MEMORY BECAUSE OF LOGGING FILES. AND FOR A 100K+ CAR CAN NOT HANDLE WITH THIS, I AM SUPRISED. AND IT DEFINITELY A TIME BOMB.

NHTSA ODI 11341203

CENTRAL TOUCH SCREEN UNIT ALSO KNOWN AS MCU1 THAT CONTROLS MOST OF THE VEHICLE'S FUNCTIONS IS NOT WORKING PROPERLY. RESPONSE TIME IS VERY SLOW, IT LAGS AND RAMDOMLY RESTARTS WHEN THE VEHICLE IS IN MOTION.

NHTSA ODI 11340796

MAIN DISPLAY FAILURE. UNABLE TO VISUALIZE CONTROLS. TEMP OVER 100 DEGREES IN CAR. COULD NOT DEFOG WINDOWS. UNABLE TO OUT CAR IN DRIVE OR REVERSE

NHTSA ODI 11340545

MCU COMPUTER IS BLACKING OUT AND REQUIRES CONSTANT RESETS. CONNECTION TO THE APP IS SPOTY. COMPUTER SHOWING SIGNS IF NOT WORKING PROPERLY. REPORTED TO TESLA. WAS TOLD THEY CLEARED MY MEMORY AND THEY ARE 'DIVERTING MY CONCERNS'

NHTSA ODI 11340760

THE CENTRAL CLUSTER DISPLAY DIED COMPLETELY, BLACK SCREEN. NO AC, NO TURN SIGNAL AVAILABLE.

NHTSA ODI 11340770

TESLA MCU (MEDIA CONTROL UNIT) HAS WELL KNOWN AND DOCUMENTED EMMC CHIP THAT WILL FAIL ON ALL MODEL S AND X CARS FROM 2012 TO SUMMER 2018. THIS WAS A RESULT OF TESLA ENGINEERING WRITING THEIR LOGS TO THE EMMC WHICH HAS LIMITED NUMBER OF WRITE CYCLES, TESLA HAS SINCE RESOLVED WHERE LOGS ARE WRITTEN BUT THE DAMAGE HAS BEEN DONE. TESLA REFUSES TO ACCEPT THIS MISTAKE AND WILL CHARGE USERS $1300+ TO REPLACE. WHEN THIS ISSUE OCCURS THE FOLLOWING SAFETY ISSUES HAPPEN BLINKERS DO NOT WORK. DRIVE AFTER A 30 SECOND TIMEOUT NO AEB (ADVANCED EMERGENCY BRAKING) NO CONTROLLING SUSPENSION HEIGHT NO MANUAL CONTROL OF HEADLIGHT LIGHTS NO BLINKER SOUNDS STEERING MODE DEFAULTS TO SOME SETTING (E.G. IF I HAVE IT SET TO SPORT, DURING REBOOT OF MCU IS CHANGES TO STANDARD OR COMFORT, NOT SURE BUT I CAN FEEL THE STEERING WHEEL TAKE LESS EFFORT TO TURN THAN MY NORMAL SPORT MODE) NO HVAC (HEAT, COOL, VENT) NO DEFROSTERS NO SEAT HEATERS NO STEERING WHEEL HEATERS NO RADIO/STREAMING NO APP CONNECTIVITY TO CONTROL THE CAR NO ABILITY TO SEE THE CAR CHARGE STATUS FROM APP TRIP A/B PROFILES USER SETTINGS HOMELINK BLUETOOTH PAIRINGS NO REAR VIEW CAMERA THIS ISSUES HAPPENING TO ALL MODELS WORLD WIDE REFERENCE THIS POST TO SEE THE HUNDREDS OF USERS THAT ARE AFFECTED BY THIS AND FORCE TO SEEK ALTERNATIVE METHODS OF REPAIR THAT IS NOT TESLA APPROVED. AT WHICH AT ANY POINT TESLA COULD REMOVE FEATURES FROM CARS FOR NOT USING ONE OF THEIR APPROVED SERVICE CENTERS. WHICH APPOINTMENTS ARE OVER ONE MONTH OUT, FORCING MOST USERS TO DRIVE THEIR CAR IN UNSAFE MANORS

NHTSA ODI 11340403

UPON ENTERING THE VEHICLE, THE TOUCHSCREEN REMAINED BLANK AND THE A/C WAS BLOWING. THE DASHBOARD DISPLAY WAS WORKING AND THE CAR WAS ABLE TO BE DRIVEN. THE SPEED CONTROL AND AUTO ASSIST FUNCTIONS WERE ABLE TO BE ENGAGED, BUT DID NOT FUNCTION PROPERLY. THE TURN SIGNAL LIGHTS DID NOT FUNCTION WHILE DRIVING AND THE A/C DID NOT TURN OFF AFTER LEAVING THE VEHICLE. THE PHONE APP WAS NOT ABLE TO CONNECT TO THE VEHICLE AS WELL. WE DO NOT KNOW WHY THE TOUCHSCREEN FAILED TO WORK. THE CAR WAS DRIVEN DIRECTLY TO THE TESLA DEALER AND LEFT TO BE EVALUATED.

NHTSA ODI 11340531

MCU DIED.

NHTSA ODI 11340289

BALL JOINTS FAIL WITHOUT WARNING.

NHTSA ODI 11340288

MCU1 COMPUTER FAILED. 2016 MODEL S 85D. REAR CAMERA,AC,BLINKERS,AND MANY OTHER THINGS DON'T WORK. CAR IS DANGEROUS TO DRIVE. HAPPENED OVER NIGHT AND I HAVE NO OTHER CHOICE TO DRIVE IT.

NHTSA ODI 11339647

THE WHOLE SCREEN IN THE CAR IS BLACK - CANT TURN ON AC, MUSIC, SUNROOF, OR BACK UP CAMERA. LOSS OF REAR AND FRONT VIEW CAMERA

NHTSA ODI 11339761

MY MCU DIED AND REPLACEMENT HAS BEEN ORDERED FOR $1700 BECAUSE THE CAR IS OUT OF WARRANTY. NHTSA ALREADY HAS STARTED AN INVESTIGATION ON THIS MCU PROBLEM. AS YOU KNOW, THE MCU FAILURE MAKES THE NAVIGATION SYSTEM INOP, AS WELL AS REAR CAMERA, SECURITY CODE, ETC. THIS IS A VERY SAFE CAR, BUT NOT WITHOUT THE MCU

NHTSA ODI 11339758

MEDIA CONTROL UNIT SCREEN CYCLES ON AND OFF WHILE DRIVING, CAUSING A TOTAL LOSS OF CRITICAL SAFETY CONTROLS INCLUDING LIGHTING, DEFROSTING, AND REVERSE CAMERA CAPABILITIES. TESLA RECORDED THIS COMPLAINT PREVIOUSLY AS A COSMETIC ISSUE AND AGREED TO FIX UNDER WARRANTY, ONLY TO LATER RETRACT.

NHTSA ODI 11339787

MCU FAILURE WHEN MY CAR JUST RAN OUT OF WARRANTY. I REPORTED ISSUE WITH CAR COMPUTER BOOTING WHEN CAR WAS IN WARRANTY LAST YEAR: THE POWER UP TIME SEEMS LESS RESPONSIVE, THE TOUCHSCREEN BECAME LESS RESPONSIVE AND WOULD FREEZE AT TIME. TESLA SERVICE CENTER DID A "BANDAID" FIX AT THE TIME. MY MCU COMPLETE FAILURE NOW, WITH NO CENTER SCREEN, NO REAR CAMERA, NO SIGNAL LIGHTS WHICH MAKE IT EXTREMELY UNSAFE TO DRIVE ON THE FREEWAY. AFTER WAITING FOR APPOINTMENT FOR 3 WEEKS WHILE I HAVE BEEN DRIVING MY WIFE'S CAR TO WORK, I BROUGHT MY CAR TO TESLA SERVICE CENTER, TOLD OUT OF WARRANTY, AND ALSO TOLD MCU PART IN BACKORDER AND NOT AVAILABLE, WHILE TESLA IS AWARE OF THIS ISSUE (THEY SENT ME AN EMAIL LAST WEEK TO AUTHORIZE A MCU REPLACEMENT). I BELIEVE THIS IS A DESIGN FAULT OF THE CAR THAT THIS MCU SHOULD BE RECALL AND REPLACE, AS I HAVE READ TESLA IS AWARE OF THIS AND UPGRADED A NEW MCU SINCE 2018.

NHTSA ODI 11339537

MCU FAILURE: DISPLAY WENT DARK, TURNING SIGNALS STOPPED WORKING (NOT SURE ABOUT EXTERNAL BUT INTERNAL DIDN'T BLINK), CLIMATE CONTROL AND MOST CONSOLE SYSTEMS WERE LOCKED AND UNABLE TO CHANGE. SEEMED LIKE MOST AUXILIARY SYSTEMS FAILED.

NHTSA ODI 11339299

MY MCU FAILED WHICH CAUSED A SERIES OF SAFETY ISSUES. THE BACKUP CAMERA NO LONGER WORKS. I CAN NOT CONTROL EXTERIOR LIGHTS. I CANNOT USE THE FRONT OR REAR DEFROSTER WHICH IS PROBLEMATIC SINCE THE AC IS STUCK ON THE ON POSITION WHICH CAUSES CONDENSATION TO FORM ON THE WINDSHIELD, BUT WITHOUT DEFROST CONTROL I CANNOT EFFECTIVELY CLEAR THE WINDOW. IN ADDITIONAL ALL SOUNDS ARE DISABLED WHICH MEANS SAFETY SYSTEMS SUCH AS TURN SIGNALS AND OTHER WARNINGS SUCH AS FORWARD COLLISION WARNING DO NOT WORK NOR CAN THESE SYSTEMS BE ADJUSTED.

NHTSA ODI 11338958

PLEASE ADD THIS INCIDENT TO YOUR TESLA BATTERY FIRES INVESTIGATION. I HAVE USED THE VIN FROM ANOTHER WRECKED TESLA SINCE I DO NOT HAVE THE VIN FOR THE TESLA WHICH BURNED TO A CRISP IN THIS INCIDENT. HERE IS A REPORT AND VIDEO FROM THE LOCAL FIRE DEPARTMENT HTTPS://WWW.INSTAGRAM.COM/TV/CCZTAHGHCRU/?IGSHID=1DGYLUPMY80I0 HTTPS://WWW.YOUTUBE.COM/WATCH?V=MNTUZBIOFTY IT IS REPORTED THAT THE CAR WAS PLUGGED IN AND RECHARGING IN THE GARAGE WHEN IT IGNITED. THE FIRE IS FEROCIOUS AND CONTINUES TO REIGNITE EVEN WHEN THE FIREFIGHTERS ARE BLASTING IT WITH WATER. THIS FIRE COULD EASILY HAVE KILLED AN ENTIRE FAMILY. PLEASE SPEED UP YOUR INVESTIGATION INTO THESE DEADLY TESLA CARS. THANK YOU [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”

NHTSA ODI 11338714