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What 131 owners told NHTSA about the 2016 Subaru Crosstrek Wilderness

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (131)Crash / fire / injury (8)Electrical system (37)Transmission & drivetrain (18)Engine (13)Steering (13)Fuel system (8)Speed control (6)Visibility & wipers (6)Body & structure (5)Brakes (5)Airbags (4)

1 of 131 complaints match · Transmission & drivetrain · crash/fire/injury only · clear filters

Mar 4, 2020Transmission & drivetrainCrash

SUBARU CROSSTREK 2016 CAR HAS HAD POWER TRAIN FAILURE 3 TIMES. THE LATEST CAUSED A REAR END COLLISION INTO MY CAR ON 2/28/2020. VEHICLE LOST POWER WHILE TRAVELING APPROX 35 MPH ALTHOUGH THE ENGINE REMAINED ON AND POWER STEERING ALSO WORKED. CAR WAS IN DRIVE BUT NO POWER TO THE WHEELS. REAR ENDED BY A HONDA SUV WHILE DRIFTING TO SIDE OF ROAD. LUCKILY NO INJURIES...ABOUT $1500 WORTH OF DAMAGE TO HONDA SUV. NO REAL DAMAGE TO THE REAR OF MY CAR. HAS BEEN TO THE DEALER TWICE BUT NO TROUBLE CODES OR DIAGNOSTIC INFORMATION. VEHICLE IS UNDER WARRANTY. SEEMS TO BE A MYSTERY PROBLEM AND THE DEALER HAS NO SOLUTION AT PRESENT. TRYING TO GET A RESPONSE FROM SUBARU. SYMPTOMS ARE THE SAME FOR ALL THREE FAILURES. POLICE REPORT NUMBER AVAILABLE UPON REQUEST.

NHTSA ODI 11316123

Working with the data? Download all 131 complaints as CSV · fetched from NHTSA July 20, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2016 Subaru Crosstrek Wilderness verdict →