Home · 2016 Smart Ed · Complaints
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
2 of 21 complaints match · Visibility & wipers · clear filters
Three weeks after got the car from carmax check engine light went on and the after a smell of burning oil every time after driving somewhere. Cruise control failure about a month and half after getting the car, spring shocks in bad condition. Front windshield replaced looks like by the writing on the upper corner driver side (pieces of glass found on the car). Cargo cover missing and no mats.
NHTSA ODI 11448747
TL* THE CONTACT WAS LEASING A 2016 SMART FORTWO. WHILE DRIVING VARIOUS SPEEDS, THE AIR CONDITIONER FAILED TO FUNCTION AND HOT AIR BLEW FROM THE VENTS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 13,333.
NHTSA ODI 11100436
Working with the data? Download all 21 complaints as CSV · fetched from NHTSA July 28, 2026