What 21 owners told NHTSA about the 2016 Smart Ed

Car shuts down while driving. This happens usually after quick stops or sudden starts like at a red light or when a car suddenly stops on front of me. I have had this issue happen to me several times. I have tried contacting Mercedes-Benz and the dealership where I bought tge car but they do nothing. I need help getting this issue repaired.

NHTSA ODI 11598820

Since purchasing the car the power steering has been bad. The dealership where I purchased the car and Mercedes refused to fix the issue. There is electrical issues and the gas tank gauge and gas tank have been replaced 3 times. Please do not purchase a Smart Car thecmakers do not stand behind their product. I took it to Mercedes Hampton VA Auto Mall and they are so rude. I have almost died 4 times due to bot bring able to turn steering wheel.

NHTSA ODI 11457487

THE BRAKES ARE SLIPPING BAD. THEY HAVE BEEN SLIPPING SINCE I BOUGHT THE VEHICLE IN 2016. THE GAS TANK IS LEAKING AND HAS LEAKED INTO THE CAB OF THE CAR. THE GAS TANK HAS BEEN REPLACED 3 TIMES.

NHTSA ODI 11353926

TYSINGER REPLACED THE FUEL TANK ON 08/30/2018. THE CAR HAS HAD PROBLEMS WITH THE FUEL TANK SINCE I PURCHASED THE CAR. THE CAR HAS BEEN MAKING A LOUD BANG AND THEN THERE IS A STRONG SMELL OF SMOKE AFTERWARDS. THIS HAS HAPPENED AT LEAST 45 TIMES SINCE I PURCHASED THE CAR, I THOUGHT THE PROBLEM WOULD GO AWAY, BUT IT HAS NOT. THE CAR STALLS AT RED LIGHTS AND DURING STOP AND GO TRAFFIC, THERE IS A STRONG SMELL OF SMOKE AFTER IT STALLS.

NHTSA ODI 11129713

THE FUEL GAUGE AND MPG INDICATORS ARE BOTH FAULTY. THE FUEL GAUGE DOES NOT SHOW THE CORRECT AMOUNT OF FUEL IN THE TANK, AND THE MPG DIGITAL INDICATOR IS HARDLY EVER TRUE. ESPECIALLY THAT THE CAR'S ACTUAL CITY MPG IS WAY OFF FROM THE WHAT IS SHOWN ON THE STICKER.

NHTSA ODI 10911135

I NOTICED THAT MY GAS GAUGE WAS GIVING ME INCORRECT READINGS. THE GAS TANK ACCORDING TO THE OWNERS MANUAL HOLDS 8+ GALLONS OF GAS. WHEN I GET A LOW FUEL WARNING IF I "FILL UP" THE TANK IT ONLY TAKES BETWEEN 5 AND 6 GALLONS. THE GAS GAUGE SHOWS FULL AND THEN WITHIN HOURS ALL OF A SUDDEN IT READS THERE IS ONLY A HALF TANK OF GAS. I VISITED MY DEALER MERCEDES-BENZ MANHATTAN IF FEBRUARY OF 2016 AFTER WAITING FOR 3 HOURS I WAS TOLD THAT THE ISSUE WAS BEING WORKED ON BUT AT THAT TIME THERE IS NO FIX. PRIOR TO GOING TO THE DEALER I RECEIVE NO NOTIFICATION OF THIS PROBLEM. AS THE CONSUMER I SHOULD HAVE BEEN MAKE AWARE OF THIS DEFECT. WHEN I TOOK MY CAR TO THE DEALER ON JULY 29, 2016 BECAUSE OF AN ISSUE WITH MY AIR CONDITIONER THE SERVICE WRITER TOLD ME THAT THERE WAS NO FIX OF THE GAS GAUGE PROBLEM AND THAT BECAUSE IT WAS NOT CONSIDERED A, "SAFETY" ISSUE NO NOTICED WERE SENT AND NO RECALL WOULD BE ISSUED. HOW IS NOT KNOWING HOW MUCH GAS YOU HAVE IN YOUR TANK NOT A SAFETY ISSUE. LUCKILY FOR ME I WAS NOT DRIVING ON A HIGHWAY WHEN MY CAR RAN OUT OF GAS RECENTLY, HAD I BEEN ON THE HIGHWAY I GUESS MY HAVING TO RISK MY LIFE TO GET TO THE SIDE OF THE HIGHWAY IN ONCOMING TRAFFIC HAS BEEN DETERMINED BY SMART USA NOT TO BE A SAFETY ISSUE, I VEHEMENTLY DISAGREE. THE ATTACHED IMAGES WILL SHOW THE GAS GAUGE INDICATING LOW FUEL LEVEL, RECEIPT FOR AMOUNT OF GAS ADDED AND GAS GAUGE SHOWING FULL WITH ONLY IN THIS CASE A LITTLE OVER 5 GALLONS OF GAS BEING ADDED.

NHTSA ODI 10882810

MY NEW CAR AND MANY OTHERS HAVE GAS GAUGES THAT DO NOT WORK PROPERLY AT ALL! YOU DON'T KNOW HOW MUCH GAS IS IN YOUR TANK AT ALL. HTTP://WWW.SMARTCAROFAMERICA.COM/FORUMS/F208/2016-GAS-GAUGE-ISSUE-107826/

NHTSA ODI 10824416