What 253 owners told NHTSA about the 2016 Ram 2500 Regular Cab

TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE THE CONTACT'S GIRLFRIEND WAS DRIVING THE VEHICLE, THE GEAR SHIFT LEVER WAS PLACED IN THE REVERSE POSITION, BUT THE VEHICLE ACCELERATED FORWARD. AS A RESULT, THE VEHICLE CRASHED INTO A MOBILE HOME AND A PORTABLE SHED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE FACE AND MID-SECTION. THE DRIVER WAS TRANSPORTED BY AMBULANCE TO THE LOCAL HOSPITAL TO SEEK MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.

NHTSA ODI 11088432

TL* THE CONTACT OWNS A 2016 RAM 2500. AFTER REVERSING INTO A PARKING SPACE, THE CONTACT SHIFTED THE GEAR SHIFTER TO PARK, APPLIED THE EMERGENCY BRAKE, REMOVED THE KEY FROM THE IGNITION SWITCH, AND EXITED THE VEHICLE. THE CONTACT NOTICED THAT THE VEHICLE STARTED TO ROLL BACKWARDS ON A FLAT SURFACE. THE VEHICLE STOPPED AT A CURB. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN), BUT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO LARRY H MILLER DODGE (4220 22ND STREET, TUCSON, ARIZONA 85711) FOUR TIMES FOR TRANSMISSION FAILURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

NHTSA ODI 11084764

WHEN OPERATING 2016 RAM 2500 AND TOWING A TRAILER, THE TAILGATE DROPPED WHILE TRAVELING CAUSING THE TAILGATE TO BECOME DAMAGED AND STRIKING THE TRAILERS JACK HANDLE AND BENDING TAILGATE. I'VE READ SEVERAL COMPLAINTS THAT THE TAILGATES ARE DROPPING WHILE OPERATING TRUCK.

NHTSA ODI 11084255

TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE PARKED AT HOME, THE VEHICLE INDEPENDENTLY ROLLED AWAY WHILE ENGAGED IN PARK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. C.H. URNESS CHRYSLER JEEP DODGE RAM (505 CHERRY HEIGHTS RD, THE DALLES, OR 97058) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY DUE TO THE PART FOR THE 2016 RAMS NOT BEING MANUFACTURED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11083580

MULTIPLE RECALLS OPEN,DEALER UNABLE TO FIX DUE TO PARTS UNAVAILABILITY. RESULT IN CUSTOMERS DRIVING UNSAFE VEHICLES.

NHTSA ODI 11079593

T79/NHTSA 17-821 RECALL.. JUST WONDERING IF AND WHEN THE FIX MAY HAPPEN? IT HAS HAMPERED MY CHANCE OF SELLING IT DUE TO THE OPEN RECALL AND THE FACT OF NO GIVING DATE AS TO WHEN IT WOULD BE FIXED, DEALER WILL NOT BUY IT ( THE ONE WHO WOULD, WOULD ONLY GIVE A SMALL PERCENT OF IT VALUE) AND A BUYER BACKED OUT CAUSE OF THE TYPE OF SAFETY ISSUES IT IS. I SPOKE TO THE DEALER SHIP AND THEY HAVE SAID THAT THEY HAVE NOT BEEN GIVING ANY IDEAS OR A TIME FRAME WHEN FCA WOULD HAVE A FIX. JUST WONDERED WHAT IF ANY OPTIONS I MAY HAVE TO GET IT FIXED OR GET A SAFER VEHICLE. THANK YOU

NHTSA ODI 11078821

I HAVE TWO RECALLS ON THIS TRUCK,17V-562 AND 17V-821 . ONE DATING BACK TO SEPTEMBER 2017 AND JUST RECEIVED 17V-821 . BOTH RECALLS SAY THE REMEDY FOR THIS CONDITION IS NOT CURRENTLY AVAILABLE, AND BOTH ARE SAFETY ISSUES, FCA SENDS OUT RECALLS AND THEN DOES NOTHING! ARE YOU AWARE OF THIS,IS THERE NOTHING YOU CAN DO. THIS IS TOTALLY UNACCEPTABLE!

NHTSA ODI 11075166

TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBERS: 17V562000 (ENGINE AND ENGINE COOLING) AND 17V821000 (POWER TRAIN) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE DEALER (LITHIA CHRYSLER DODGE OF TRI-CITIES, 7171 W CANAL DR, KENNEWICK, WA 99336) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11074573

TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE DRIVING AT UNKNOWN SPEEDS, THE BRAKE PEDAL WAS APPLIED, BUT FAILED TO RESPOND. THE CONTACT RECEIVED ONLY EIGHT VOLT BRAKING POWER. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (SPITZER CHRYSLER DODGE JEEP RAM OF HOMESTEAD (30101 S DIXIE HWY, HOMESTEAD, FL 33033) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS WORKING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 31,831.

NHTSA ODI 11074062

TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V562000 (ENGINE AND ENGINE COOLING) AND 17V821000 (POWER TRAIN). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BILLY CRAFT CHRYSLER DODGE JEEP RAM AT (434) 845-3456 (LOCATED AT 2630 LAKESIDE DR, LYNCHBURG, VA 24501) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11071915

TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V562000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER FIVE MONTHS AGO. THE DEALER (PISCHKE MOTORS OF WEST SALEM, 1460 WI-16, WEST SALEM, WI 54669) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11071532

TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V562000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (RENO DODGE RAM, 700 KIETZKE LANE, RENO, NC 89502) AND WAS NOTIFIED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11066990

TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V562000 (ENGINE AND ENGINE COOLING) AND 17V821000 (POWER TRAIN). THE PARTS NEEDED FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO MOSS BROTHERS CHRYSLER OF RIVERSIDE (8151 AUTO DR, RIVERSIDE, CA 92504, (951) 688-6200), BUT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR

NHTSA ODI 11067034

TL* THE CONTACT OWNS A 2016 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V562000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER SIX MONTHS AGO. THE DEALER (WEST HILL CHRYSLER JEEP DODGE, 900 W HILLS BLVD, BREMERTON, WA 98312) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI 11066729

CAME TO STOP LIGHT AFTER RUNNING 20 MINUTES ON THE FREEWAY. WHEN PULLING AWAY, THE THROTTLE WAS NOT RESPONDING, BUT I WAS IN THE INTERSECTION (SINCE THE TRUCK MOVES WITHOUT YOUR FOOT ON THE BRAKE) AND NEEDING TO ACCELERATE TO NOT GET HIT. PRESSED ON AND OFF THE ACCELERATOR UNTIL FINALLY THE ENGINE STARTED TO RESPOND. THIS IS THE 4TH OR 5TH INCIDENT. MY PREVIOUS INCIDENTS WERE REPORTED UNDER COMPLAINT NUMBER 10969231. INCIDENT OCCURRED WITH 14862 MILES ON THE ODOMETER.

NHTSA ODI 11063525

TRUCK SUDDENLY SHUT OFF WHILE TRAVELING ON THE HIGHWAY AT HIGHWAY SPEED. COMPLETE SHUT DOWN OF ALL ELECTRICAL SYSTEMS AND ENGINE (NOTHING WORKED) DEALER DIAGNOSED AS ELECTRICAL FAILURE OF POWER DISTRIBUTION MODULE AND SEVERAL OTHER ELECTRICAL PARTS DUE TO CORROSION IN THE WIRING HARNESS. HAD THERE BEEN HEAVIER TRAFFIC OR I BEEN IN THE MIDDLE OR LEFT LANE WHEN TRUCK FAILED, I WOULD HAVE LIKELY CAUSED AN ACCIDENT. EVEN THE FLASHERS WOULDN'T WORK.

NHTSA ODI 11062905

TL* THE CONTACT OWNS A 2016 RAM 2500. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT WAS INVOLVED IN A FRONT END COLLISION. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE AIR BAGS WERE MISSING SPRINGS. THE VEHICLE WAS REPAIRED AND DEEMED OPERABLE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

NHTSA ODI 11058097

OWNED THIS TRUCK FOR LESS THAN A YEAR BOUGHT WITH 6000 MILES. VEHICLE DOWN SHIFTS INTO A LOW GEAR WHILE APPROACHING A STOP. THIS PRESENTS A SAFETY ISSUE ON SNOW COVERED ROADS AND EVERYDAY DRIVING CONDITIONS. THE TRUCK HAS BEEN IN THE DEALERSHIP TWICE FOR THIS PROBLEM AND IT HAS NOT BEEN FIXED.THE DEALERSHIP SAYS THEY FIXED IT? EXHAUST HAS BROKEN FROM THE WELDS I NOTICED THIS AT 20,000 MILES. THIS HAS CAUSED THE EXHAUST SYSTEM TO LEAK UNDERNEATH THE CAB. A STRONG COOLANT SMELL REGULARLY IN THE FRONT OF THE TRUCK, DEALERSHIP SAYS NO PROBLEMS, IF SO WHY DOES IT CONTINUE? CRACKING SOUND IN THE PASSENGER SIDE DASH ALSO HAS BEEN IN THE DEALERSHIP AND NOT FIXED.

NHTSA ODI 11057846

RECALL FOR WATER PUMP FAILURE, CONTACTED DEALERSHIP SEVERAL TIMES, NO PARTS AVAILABLE TO FIX STILL AT THIS TIME, SAFETY ISSUE FOR FIRE RISK

NHTSA ODI 11057268

WHEN PULLING A CAMPER THE TRUCK SHUT OFF (THERE WAS NO FUNCTION OF THE GAS OR BRAKE PEDAL) CAUSING THE CAMPER TO JACK KNIFE AND HIT THE REAR TAIL LIGHT. WHEN THE CAMERA CAUGHT UP TO THE TRUCK WET SPUN 180 DEGREES AT 65 MPH THEN FLIPPED. NO AIRBAG WENT OFF AND THE SEATBELT DID NOT STAY LOCKED. MY SON WHO WAS SITTING IN THE BACK CLIMBED OUT OF THE BACKSEAT WITHOUT UNLATCHING HIS SEATBELT.

NHTSA ODI 11054402

DRIVERS WINDOW FALLS DOWN WHEN 'ROLLING' THE WINDOW DOWN.

NHTSA ODI 11053959

I RECENTLY RECEIVED A NOTICE OF RECALL ON MY TRUCK, REGARDING THE POTENTIAL FOR THE WATER PUMP TO FAIL, CAUSING AN ENGINE COMPARTMENT FIRE. HOWEVER, THERE IS CURRENTLY NO FIX FOR THE PROBLEM. I AM VERY CONCERNED BECAUSE, NOT ONLY DO I DRIVE IT EVERY DAY TO WORK, IT IS OUR TRAVELING TRUCK AND WE USE IT TO HAUL OUR LARGE 5TH WHEEL TRAILER. THE POTENTIAL FOR AN ENGINE COMPARTMENT FIRE TO OCCUR WHILE DRIVING, OR WHILE WE'RE HAULING THE TRAILER, IS QUITE SCARY. A FIX FOR THIS ISSUE NEEDS TO BE DETERMINED QUICKLY.

NHTSA ODI 11047991

TL-CONTACT OWNS A 2016 DODGE RAM PICKUP TRUCK. INQUIRED ABOUT TK HOLDINGS 1RECALLS ASSOCIATED WITH THIS VIN SEP 12,2017 .. CONTACT FILED COMPLAINT AGAINST DEALERSHIP...CB MANUFACTURER RECALL NUMBERT51 NHTSA RECALL NUMBER17V-562 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE SUMMARYTHE WATER PUMP MAY EXPERIENCE A FAILURE WHICH MAY RESULT IN AN ENGINE COMPARTMENT FIRE. SAFETY RISKA WATER PUMP FAILURE RESULTING IN AN ENGINE COMPARTMENT FIRE CAN CAUSE THE VEHICLE TO CRASH WITHOUT PRIOR WARNING INCREASING THE RISK OF INJURY TO MOTOR VEHICLE OCCUPANTS OR PERSONS OUTSIDE THE VEHICLE. REMEDYTHE WATER PUMP MUST BE INSPECTED AND REPLACED IF REQUIRED.NGS LETTER. RECEIVED FIAT CHRYSLER RECALL LETTER... VIN SEARCH WAS DONE.

NHTSA ODI 11047582

T51 RECALL SAYS THERE IS A 1% CHANCE MY RAM 2500 2016 COULD HAVE A ENGINE COMPARTMENT FIRE AND DEALER SAID THERE IS NOTHING THEY CAN DO. I ASKED TO GET A RENTAL TILL THIS IS SOLVED AND WAS DENIED BY DEALER. THEY ALSO COULD NOT TELL ME WHEN REPLACEMENT PARTS ARE AVAILABLE.

NHTSA ODI 11047296

I WAS DRIVING BACK HOME AFTER PICKING UP MY SON, DRIVING ABOUT 40 TO 45 MPH WHEN SUDDENLY MY TRUCK STARTED SHAKING AND THE SPEED DROPPED RAPIDLY GOT 10 MPH PUSHING ME AND MY SON FORWARD AGGRESSIVELY... WE WERE FORTUNATE THE TRAFFIC BEHIND WAS FAR FROM US.. AFTER PULLING TO THE SIDE AND TRYING TO GET BACK TO THE ROAD MY TRUCK WOULD NOT ACCELERATE MORE THAN 10 MPH. I TOOK THE TRUCK TO THE DEALERSHIP AND AFTER AN INSPECTION THEY TOLD ME THE CLUTCH WENT OUT. CONSIDERING THIS IS A 2016 RAM 2500 TURBO DIESEL WITH ONLY 24,000 MILES ON IT WITH NO SINGS OF CLUTCH GOING BAD I THINK THIS MAY BEE A DEFECTIVE PART THAT CAUSED THIS INCIDEN...

NHTSA ODI 11047246