What 13 owners told NHTSA about the 2016 Nissan Quest

The control arms on the vehicle malfunctioned and had to be replaced. I typically lost control of steering causing the vehicle to jerk in one direction or the other. This was repaired almost a year ago. I had the vehicle serviced at a independent service center. It could have possible caused an accident had I not been able to counteract the loss of steering. I am currently experiencing this same issue again and was notified in May 2023 that the control arms have once again malfunctioned. There are no warning lights for this issue, I noticed it when the car seemed to need a front end alignment but once I took it to the shop they confirmed that the control arms had malfunctioned. I researched this issue and saw that there was a recall of these exact same parts for 2016 Nissan Quest vehicles used as emergency vehicles. I am concerned that this is some sort of on going issue, that is costing $1600 + on every repair.

NHTSA ODI 11530497

THIS VEHICLE HAS SEVERAL MANUFACTURING FAULTS THAT THREATEN THE SAFETY OF MY FAMILY. SINCE THE VEHICLE LEFT THE CONSESSION, ACCORDING TO NEW, WE HAVE NOT BEEN ABLE TO SAFELY USE THIS VEHICLE SINCE ITS TRANSMISSION, SUSPENSION AND FRONT. THESE COMPONENTS HAVE A VIBRATION AND CRUNCH THAT DOES NOT ALLOW SAFE USE. SINCE THEN IT HAS TAKEN IMNUMERABLE TIMES TO REPAIR FOR THE SAME FAULTS AND THEY STILL PERSIST. THE NISSAN HAS ALREADY BEEN DOCUMENTED THIS CLAIM AND HAVE IGNORED THE SAFETY RISKS INVOLVED IN DRIVING A VEHICLE THAT CAN BE BLOCKED TRANSMISSION IN THE MIDDLE OF THE HIGHWAY EXPOSING THE SAFETY OF MY FAMILY AND OTHER DRIVERS.

NHTSA ODI 11081745