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What 51 owners told NHTSA about the 2016 Mercedes-benz GLA

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (51)Crash / fire / injury (1)Engine (15)Airbags (8)Electrical system (5)Fuel system (5)Transmission & drivetrain (5)Visibility & wipers (4)Brakes (3)Speed control (3)Driver assistance (2)Electronic Stability Control (esc) (2)

4 of 51 complaints match · Visibility & wipers · clear filters

Mar 15, 2024Visibility & wipers

See attached document for complaint

NHTSA ODI 11577510

Mar 5, 2024Visibility & wipers

See attached document for complaint

NHTSA ODI 11575598

Sep 19, 2023Visibility & wipers

The contact owns a 2016 Mercedes-Benz GLA250. The contact stated that the sunroof panel had detached, allowing wind and debris to enter the vehicle. The vehicle was taken to an unknown dealer, who informed the contact that the VIN was not included in NHTSA Campaign Number: 21V197000 (Structure). The unknown dealer pushed the sunroof panel back into position; however, the failure recurred due to the wind. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 47,000.

NHTSA ODI 11545501

Dec 4, 2016Visibility & wipers

THE DRIVERS SIDE REAR VIEW MIRROR DOES NOT ADJUST OUTWARD ENOUGH TO SEE THE BLIND SPOT., REQUIRING A 140 DEGREE HEAD TURN FOR VISUAL INPUT ABOUT THE BLIND SPOT. I DON'T CARE ABOUT SEEING THE REAR QUARTER OF THE CAR, I NEEDED TO SEE THE BLIND SPOT. A DO-IT-YOURSELF REPAIR CONSISTED OF TAKING THE MIRROR APART AND SHIMMING THE MIRROR WITH AN ADDITIONAL 1/4'' PLUS TILT OUTWARD (1/4 INCH TO ZERO ACROSS THE MIRROR) SO THAT THE BLIND SPOT WAS VISIBLE (ABOUT 2' MORE OUTBOARD AT THE BACK OF THE VEHICLE). IT IS NOTED THAT THE 'RED TRIANGLE' WARNING IS NICE BUT IS A PITIFUL SUBSTITUTE FOR PERIPHERAL VISION INFORMATION FOR MAKING SAFE LANE CHANGES.

NHTSA ODI 10929809

Working with the data? Download all 51 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2016 Mercedes-benz GLA verdict →