What 51 owners told NHTSA about the 2016 Mercedes-benz GLA

My car totaled by another car and my air bags did not deploy.

NHTSA ODI 11714576

My airbag malfunction light appeared on the dashboard. Once the light appeared, the HORN STOPPED WORKING, a safety hazard that caused me not to be able to drive my vehicle for over a year due to the risk! I took the vehicle to the Mercedes-Benz dealership, 200 S Pickett St, Alexandria, VA 22304, and was told that the recall was closed and that they could not assist me. I was advised to contact NHTSA. PLEASE HELP AS I WOULD LIKE TO DRIVE MY VEHICLE & BE SAFE ON THE ROAD! This is a huge safety hazard!!

NHTSA ODI 11693888

All warning lights on dashboard lights up while driving. Got two diagnostic tests and conclusion is steering column module needs to be replaced 2016 had a recall between 2015-2018 on Gla250 2nd diagnostic test the SRS Module needs to be replaced it sounds like a manufactured problem and Mercedes Benz repair shop needs to investigate because it’s a hazardous safety issue lights on dashboard lights up are traction control airbags off brake lights cruise control and SES all reads malfunctioning see dealership

NHTSA ODI 11540872

Unknown… airbag light came on and horn and all buttons on wheel stopped working. It says airbag malfunction

NHTSA ODI 11525752

The contact owns a 2016 Mercedes-Benz GLA250. The contact stated while at a traffic light the vehicle stalled and shifted into neutral. The vehicle failed to shift into gear. The contact received notification of NHTSA Campaign Number: 17V627000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted but the contact was unable to schedule an appointment. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 101,000. Parts distribution disconnect.

NHTSA ODI 11494864

TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ GLA250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. OCCASIONALLY, THE VEHICLE FAILED TO START AND HAD TO BE JUMPSTARTED. THE CONTACT HAD THE BATTERY AND ELECTRONIC BOARD REPLACED; HOWEVER, THE FAILURE RECURRED. THE CONTACT CALLED MERCEDES-BENZ OF STEVENS CREEK (4500 STEVENS CREEK BLVD, SAN JOSE, CA, 95129, 408-641-4610) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER WAS NOT ABLE TO PROVIDE AN ESTIMATED TIME FRAME FOR THE REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 13,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11079661

TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ GLA250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF FAIRFIELD (165 COMMERCE DR, FAIRFIELD, CT 06825 203-583-4467) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. A TIME FRAME FOR ESTIMATED REPAIR WAS NOT GIVEN TO THE CONTACT. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11052795

"TAKATA RECALL" WHAT PURPOSE DOES THIS RECALL SERVE IF THE MANUFACTURER STILL DOES NOT HAVE A "REMEDY" AVAILABLE? I HAVE 3 BENZ'S, ALL AFFECTED BY THIS RECALL AND FOR OVER 1 YEAR THE DEALER CANNOT REPAIR DUE TO "NO REMEDY YET AVAIL". SO IN THE MEANTIME, WE SHOULD DRIVE AND PRAY THAT SOMETHING TRAGIC DOES NOT OCCUR?

NHTSA ODI 11044216