Home · 2016 Mercedes-benz CLA · Complaints
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
3 of 65 complaints match · Visibility & wipers · clear filters
Factory window tint of the back window & the driver/passenger side(s) windows are bubbling and peeling causing visual impairment while operating motor vehicle. Examples of impairment are backing the vehicle and changing lanes & these affected areas are blurry. Panaramic Sunroof does not seal properly when closed. Factory vehicle paint bubbling and peeling causing depreciation of the vehicle.
NHTSA ODI 11735001
The contact owns a 2016 Mercedes-Benz CLA250. The contact stated that while driving at approximately 55 MPH, there was a loud explosion coming from the vehicle. The contact later pulled over, and upon inspection, discovered that the sunroof glass had shattered. The contact stated that there was no impact to the sunroof that could have caused the sunroof glass to shatter. The vehicle was taken to an auto glass retailer, who installed a plastic cover over the sunroof; however, the sunroof glass was not replaced. The manufacturer was made aware of the failure. The failure mileage was approximately 125,000.
NHTSA ODI 11601535
The contact owns a 2016 Mercedes-Benz CLA250. The contact stated that while driving at approximately 70 MPH, the vehicle made an abnormal sound. The contact noticed that the moonroof had fractured in half and then detached. The contact related the failure to NHTSA Campaign Number: 21V197000 (Structure). The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 80,000.
NHTSA ODI 11510797
Working with the data? Download all 65 complaints as CSV · fetched from NHTSA July 19, 2026