Home · 2016 Mercedes-benz C-class Phev · Complaints

What 317 owners told NHTSA about the 2016 Mercedes-benz C-class Phev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (317)Crash / fire / injury (16)Engine (99)Fuel system (67)Electrical system (37)Body & structure (32)Visibility & wipers (23)Transmission & drivetrain (21)Steering (17)Brakes (9)Wheels (9)Airbags (7)

1 of 317 complaints match · Fuel system · crash/fire/injury only · clear filters

Jul 22, 2022Electrical systemFuel systemCrash

I was moving my car from one parking space to another space in front of my house. As I was pulling into the new space, I stopped to check the position of my car. As I lifted my foot off the brake, the car unexpectedly started to lurch forward. When I released the brake pedal, the car suddenly accelerated and proceeded to jump the curb and run into the front of my house. Luckily, no one was injured. There was some damage to the exterior of my house. I have reported this issue to the car manufacturer, Mercedes Benz. In response, they have opened a case to research it further.

NHTSA ODI 11475320

Working with the data? Download all 317 complaints as CSV · fetched from NHTSA July 21, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2016 Mercedes-benz C-class Phev verdict →