Home · 2016 Mercedes-benz C-class Phev · Complaints

What 317 owners told NHTSA about the 2016 Mercedes-benz C-class Phev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (317)Crash / fire / injury (16)Engine (99)Fuel system (67)Electrical system (37)Body & structure (32)Visibility & wipers (23)Transmission & drivetrain (21)Steering (17)Brakes (9)Wheels (9)Airbags (7)

2 of 317 complaints match · Airbags · crash/fire/injury only · clear filters

Aug 17, 2021AirbagsDriver assistanceCrash

I bought a car that had an light accident and turns out to be missing the collision sensor in addition to bad battery that i had to change and had issues with recoding the airbags which are not working now.

NHTSA ODI 11429489

Aug 19, 2019AirbagsCrash1 injury

TL* THE CONTACT OWNS A 2016 MERCEDES BENZ C300. THE CONTACT STATED THAT WHILE PARKED IN A PARKING LOT AND INSIDE OF THE VEHICLE, ANOTHER VEHICLE REAR ENDED THE VEHICLE AT 60 MPH CAUSING THE CONTACT TO CRASH INTO THE PARKING CURB AND THE VEHICLE THAT WAS PARKED IN FRONT WHICH RESULTED IN THAT VEHICLE DEEMED DESTROYED. NONE OF THE AIR BAGS DEPLOYED. THE POLICE WAS PRESENT AND A REPORT WAS ISSUED NUMBER: 7WHQ039TM7NW WAS FILED. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL BY AMBULANCE AND TREATED FOR A FRACTURED RIGHT WRIST AND A FRACTURED LEFT CLAVICLE, HEAD INJURIES, AND NECK INJURIES. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND MENTIONED THAT THEY WOULD HAVE SOMEONE INSPECT THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. *DT

NHTSA ODI 11244933

Working with the data? Download all 317 complaints as CSV · fetched from NHTSA July 21, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2016 Mercedes-benz C-class Phev verdict →