What 317 owners told NHTSA about the 2016 Mercedes-benz C-class Phev

My car on has 80,000 miles and the camshaft position sprockets needs to be replaced. I went to a Mercedes dealer and this was the diagnostic. This causes the engine light to come on, hesitant engine, low acceleration while driving. The dealer said it will cost $8,000 to be replaced and still can go bad. There was a recall for this issue before. RecallCampaign2015100007

NHTSA ODI 11627359

The contact owns a 2016 Mercedes-Benz C300. The contact stated that while driving during rainy weather conditions, water leaked through the sunroof into the interior of the vehicle. In addition, while attempting to close the sunroof, the sunroof glass remained open and slanted on the front and rear diver's sides. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 16V087000 (Visibility); however, the VIN was not included. The vehicle was taken to a local dealer where it was determined that the sunroof rails had failed and needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 100,000.

NHTSA ODI 11624073

The contact owns a 2016 Mercedes-Benz C300. The contact stated while driving 60 MPH, the sunroof glass detached. There was a roaring sound detected. There were no warning lights illuminated. The contact related the failure to NHTSA Campaign Number: 16V087000 (Visibility). The vehicle was taken to the local dealer, who added plastic to the vehicle. The dealer determined that the sunroof glass needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but no assistance was provided. The failure mileage was approximately 25,000.

NHTSA ODI 11614193

The contact owns a 2016 Mercedes-Benz C300. The contact stated while driving at an undisclosed speed and turning the steering wheel, the contact became aware that the vehicle had lost power steering functionality. The contact drove around for a while before driving back to the garage. The contact turned off and restarted the vehicle; however, the power steering functionality had not returned. The vehicle was taken to the dealer where it was diagnosed and determined that the power steering had failed, and a software update was needed. The vehicle had been repaired. The manufacturer was made aware of the failure and confirmed there were no recalls on the VIN. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 30,810.

NHTSA ODI 11614222

Error Code: P052E Crankcase Ventilation Valve Malfunction. Part was changed before and Engine Light still comes on. Vehicle is available for inspection. Vehicle was inspected by Mercedes Dealership several times. Part is on Backorder Nationwide. Car Does not pass emissions inspection, therefore cannot renew registration either for several months.

NHTSA ODI 11613466

Check Engine light...P052E positive crankcase ventilation regulatory valve

NHTSA ODI 11612421

my car broke down while driving on the freeway, with only 58,000 miles the piston broke in cylinder 1 causing my car to loose power can cause an accident due to breaking down on freeway problem has been confirmed by a certified mechanic shop check engine light started flashing the moment the engine failed

NHTSA ODI 11609107

error code P052E positive crankcase ventilation regulator valve performance

NHTSA ODI 11608867

This vehicle was 2nd owner via Mercedes CPO. Note I bought this 2016 in 2018 on CPO, so recalls and technical notes were confirmed to be resolved. Had last taken to Mercedes dealership. Vehicle was always running fine until about 64,000+ miles when a check engine light came on while just entering the freeway and the vehicle started shaking violently. Continue to drive the vehicle for a few miles to get to the destination. Had the vehicle towed to the dealership and the dealership declared that cylinder 1 had lost 80% compression and had a cylinder 1 piston crack. This is consistent with numerous claims on Mercedes message boards. Mercedes dealership said that this vehicle was not drivable and was not covered under warranty. Requested $11,000 for single piston repair or $15,000 for full engine rebuild replacement. Please note that M274 engine has this complaint. The engine is apparently a Nissan collaboration designed i-4 turbocharged engine and car is assembled in Alabama. Internal Mercedes technical bulletins talk about piston wrist pins. So Mercedes know there is an issue and they know status on my vehicle. Mercedes dealers have sent me documents on piston wrist pins replacement status. The recommendation is to rebuild or buy new motor. So i have no confidence that an engine rebuild will fix the issue. All oil change maintenance records show proper oil at proper intervals and multi-point inspections. Correct use of premium gas was used. Vehicle had been inspected and given all green remarks on multipoint review before the incident. - Got It ? Requesting investigation as I have 3 vehicles, Toyota (2002), Honda(2008), and YES a Mercedes(2005) with 216K miles. So don't tell me that this is my fault.

NHTSA ODI 11607884

Code P052E71 Saying the Crankcase is bad. Seems to be an issue with MB.

NHTSA ODI 11605417

On my way to work driving 25 miles per hour I could hear my sunroof moving without me touching the controls . I am terrified the sunroof is going to fly off . After work today my car will stayed park . Merecedes benz needs to make this right . To many complaints on this panoramic sunroof on this year of car .

NHTSA ODI 11605069

check engine light p052e positive crankcase ventilation regulator value performance

NHTSA ODI 11604620

On [XXX] I was on my way home from running errands and proceeded to open my panoramic sunroof using the button inside of my car. When I arrived home, I pressed the button again to close the sunroof. As it began closing and went into the forward position, once it reached the top of my roof, the back of the sunroof would not go down back into place. This left the sunroof open in the venting position. On [XXX], I went to RBM of Atlanta where I purchased the vehicle [XXX] to report and resolve the issue. The service center was rude and brushed off my concerns. They were able to manually close the sunroof as a temporary fix and informed me not to use the sunroof button, but they were unable to assist with my diagnostic or repair inquires. However, one of the service employees advised that this was a common issue that was previously recalled. I immediately contacted MBUSA where I was connected to a Sales rep at RBM of Atlanta who also informed me that this was a common issue. Today, 07/24/2024, I went to a diagnostic appt. at RBM of Alpharetta and was told by the service advisor that there had been at least 9 recalls for this issue and my sunroof has all of the defective parts that were supposed to be replaced when these recalls took place. He also informed me that I should have been advised of this issue before the vehicle was sold to me. I have attempted to resolve the issue with RBM on five different occasions to no avail. My vehicle is available for inspection upon request. I believe this issue puts myself and others at risk because if the entire sunroof is defective, it can detach at anytime and possibly hit and injure someone while I'm driving, which would make me liable. As stated previously, I have received confirmation that my sunroof is defective and should have been added to one of the several recalls. The last multi-point inspection was done nearly a year before I bought the car and a repair diagnosis was done today. There were no other signs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11604321

Panoramic sunroof has not worked since I bought my car. Today it started making a weird sound . My sunshade started opening and closing on its own . I have had enough with this sunroof . I feel is no longer safe . There needs to be a recall on it . I have seen other complaints about the sunroofs . I don’t want my sunroof to fly off and cause and injuries to anyone !

NHTSA ODI 11603288

So many Mercedes Benz owner have issues with the code p052e code postive crankcase ventilation regulator valve This should be a recall

NHTSA ODI 11597724

The vehicle is not passing emission inspection because the Positive Crank Case Valve/Ventilation failed to work after 48K miles.

NHTSA ODI 11595640

P0952 sensor part not available untill Dec 2024 I have documentation from my mechanic

NHTSA ODI 11594063

P052e positive crankcase ventilation valve. Check engine light triggered by this code.

NHTSA ODI 11592771

I opened my panoramic sunroof it didn’t open all the way and slammed shut . It didn’t break but if it had there would have been injuries. This is a known problem with this years car . And it needs to corrected .

NHTSA ODI 11591764

The complaint is about the sunroof which has an open recall with all warning signs and risks exactly identical to my make, year and model (2016 mercedes benz c300). More than 15,000 vehicles have been affected by this problem and the warning signs suddenly appear with the vehicle. Mercedes Benz after their investigation after several reports were filed, later found that the sunroof glass panels were installed without prior application of the primer (bonding agent) which was supposed to ensure the specified strength of the bonded joint. NHTSA received several complaints concerning this issue where the sunroof suddenly began shaking and rattling which began with the driver noticing excessive wind noises in the area of the sunroof while driving indicating that the panel might be partially separated from the vehicle. I began noticing this on Tuesday May 28th, 2024, when my sunroof tilted open on the left side and failed to open properly. Upon closing it, I began to drive, and the wind noise and excessive rattling was immediately noticeable. It sounded like the wind was forcing open my sunroof and was almost like the wind was about to pull it out. In fear, I slowed down to about 20mph, but it was still very noticeable. I got scared and immediately pulled to the side of the freeway and parked. Then I immediately looked up the issue on google and noticed that there was an open recall for the exact same issue, for my make, model and year. It was noted that the roofs if not fixed will eventually pull out and flyaway posing a safety risk to the driver and other motorists who may crash as they try to avoid the debris or if the panel hits them. Luckily, I pulled over quicky out of fear for it felt like my sunroof was literally about to pull off by the wind. Now I am unable to drive my vehicle because of fear for my safety. Please I would appreciate if this were resolved and for my vehicle to be recalled and fixed immediately as soon as possible. Thanks.

NHTSA ODI 11591312

While driving on the highway, I tried to open my panoramic sunroof, it made a grinding sound and was stuck in the open position with one corner for the sunroof slanted higher than the other. I was afraid that the sunroof would shatter or that the wind would blow off components. Afterward, the sunroof would not close even after I took it to the dealership. They informed me that they could not close the sunroof and my only option was to repair it for $4,000 or buy another car. After looking at the costs of replacement cars, I decided to pay for the repairs out of pocket. I found on multiple reddit and mercedes forums that this is a common issue in Mercedes C class vehicles made on and around 2016. My service advisor told me that he has so many customers from these panoramic sunroofs failing due to a cost cutting measure from Mercedes who decided to use plastic tracks instead of metal. He also informed me that they went back to metal a few years after my car was manufactured. This leads me to believe that Mercedes acknowledged the issue and is trying to hide it from NHTSA. Here is a link to a forum post that has a similar picture to how mine looked, notice that one side is stuck in a higher position. [XXX] Here is another post with others with similar issues [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11589349

My brother was driving his car on the highway and out of no where the sunroof literally exploded causing the glass to shatter on him and the front panel to detach from the vehicle. Swinging and hanging on the side of the car causing dents, scratches, and chips making this a safety hazard. Thank god my brother was able to safely merge over to the emergency lane without causing any accidents my brother was shocked with glass raining down on him when this happened but he wasn’t injured glad no one was injured in this incident because anything could’ve happened. A lot of Mercedes have a recall for the sunroofs front panel which causes it to detach from the vehicle while driving which I believe is what happened here this can cause a significant safety risk because the person might get jump scared causing him/her to swerve into other cars beside them. My brothers year and model is on the same recall list but his vin number was not included on the recall. Which leads me to think this was a mistake on the manufacturer end. We spoke to Mercedes USA (Manufacturer) And a Mercedes dealership said they cannot help us out or do anything for us to help us fix the sunroof because his vin doesn’t have that recall I asked if there could be a possibility that the car has that recall but it’s just not listed under and the recall they said that could be a possibility but they won’t fix it unless it’s under the vin which just now leaves us to pay 6-7 thousand dollars out of pocket to fix the sunroof, dents, and scratches that were causes by the sunroofs front panel flying off the car. There was not any warning lights or symptoms of this happening and I know for a fact a rock did not hit because the sunroof was closed at the time that this happened and we would have felt and heard it. Our only option now is to file claim with NHTSA and wait to hear back. The vehicle is available to see upon request.

NHTSA ODI 11585578

Panel between windshield and sunroof is peeling off loosing the clear coat even when the car is only 40.000 miles and is inside the garage

NHTSA ODI 11584263

A couple years back I had an engine light pop up and it was the code P052E which as I’ve done my research and read a lot of forums this is a common problem with the W205 Mercedes Motors. As of today 04/18/24 the engine light came on and I got it diagnosed to find out it is the same problem again. This repair is almost $2000 and it is due to Mercedes faulty manufacturing of the PCV valve. I have read things that say there has been extended warranty on it and a lot of submissions for recalls, that I’m not exactly sure of.

NHTSA ODI 11583914

The contact owns a 2016 Mercedes-Benz C300. The contact stated that while driving at various highway speeds, the message "Check Power Steering" was displayed, and the steering wheel became stiff and very difficult to turn in either direction. The cause of the failure was not yet determined. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 18V850000 (Steering). The contact stated that the vehicle had experienced the failure listed in the recall. The local dealer was not yet contacted. The failure mileage was 96,000.

NHTSA ODI 11582300