Home · 2016 Lexus RX 350h · Complaints

What 85 owners told NHTSA about the 2016 Lexus RX 350h

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (85)Crash / fire / injury (13)Brakes (12)Transmission & drivetrain (11)Airbags (10)Body & structure (9)Electrical system (9)Engine (9)Visibility & wipers (7)Speed control (5)Fuel system (4)Steering (3)

7 of 85 complaints match · Visibility & wipers · clear filters

Aug 2, 2025Visibility & wipers

As I was driving southbound on I five in the state of Washington in Stanwood area 8:00 AM my sunroof exploded, causing me to swerve into other lanes and a distraction for other drivers There were no warnings. The sunroof was in a close position, not being used. The vehicle went into repair today being August 1. We did take pictures. Had there been cars directly on either side of me accident would have occurred.

NHTSA ODI 11678000

Nov 15, 2023Visibility & wipers

The contact owns a 2016 Lexus RX350. The contact stated while driving at an undisclosed speed, the moon roof independently fractured. The contact stated no object had struck the moon roof to cause the fracture. The vehicle was taken to the dealer and the contact was informed that the moon roof needed to be replaced. The vehicle was being repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 37,000.

NHTSA ODI 11555256

Nov 29, 2020Visibility & wipers

SUNROOF SPONTANEOUSLY SHATTERED

NHTSA ODI 11376944

Dec 2, 2019Visibility & wipers

PASSENGER WIPER WAS MAKING A LOUD KNOCKING SOUND AND HITTING THE HOOD. LEARNED THAT THE ARM WAS BENT, CAUSING THE WIPER TO HIT THE INTERIOR OF THE HOOD AND HAS CAUSED PAINT TO RUB OFF ON THE HOOD.

NHTSA ODI 11286508

Mar 1, 2018Visibility & wipers

PASSENGER WIPER WAS STREAKING; ASSUMED THE BLADE NEEDED REPLACING. INSTEAD, LEARNED THAT THE ARM WAS BENT, CAUSING THE WIPER TO HIT THE INTERIOR OF THE HOOD AND HAS CAUSED PAINT TO RUB OFF ON THE HOOD. OUR LEXUS IS ONLY TAKEN THROUGH A TOUCH LESS CAR WASH OR THE ONE AT THE LEXUS DEALERSHIP. THE PASSENGER WIPER IS IMPOSSIBLE TO LIFT GIVEN ITS TUCKED POSITION. I DO NOT SEE HOW THIS COULD HAVE HAPPENED BY REMOVING SNOW FROM THE WINDSHIELD.

NHTSA ODI 11075591

Aug 25, 2017Visibility & wipers

MAIN WIPER ARM THE EXTENDS TO COVER MORE GLASS AREA (IN OTHER WORDS, THE RIGHT WIPER) BENT, CAUSING THE WIPER TO HIT THE HOOD. OUR LEXUS ISN'T TAKEN THROUGH A CAR WASH, AND THE DEALERSHIP WANTED TO BLAME IT ON SNOW, BUT LAST WINTER WE DIDN'T HAVE SNOW. THIS HAPPENED IN THE MIDDLE OF SUMMER. IT HAS CAUSED PAINT TO RUB OFF ON THE HOOD AND MAKES A BANG EVERY TIME IT HITS THE HOOD.

NHTSA ODI 11019487

Oct 6, 2016Visibility & wipers

2016 RX MODELS EQUIPPED WITH THE HEADS-UP DISPLAY HAVE AN ISSUE WITH THE OEM WINDSHIELD SHOWING A SECOND IMAGE OF BRIGHT LIGHTS AT NIGHT. THIS OCCURS FOR STREETLIGHTS, STOPLIGHTS, LED TAIL LIGHTS, AND EVEN INCANDESCENT TAIL LIGHTS. THE DOUBLE IMAGE IS CLEAR AND DISTINCT APPROXIMATELY 1/4" BELOW THE ORIGINAL IMAGE AT 100 FEET AHEAD OF THE BRIGHT OBJECT AND IT SLOWLY MOVES TO JOIN THE ORIGINAL IMAGE AS YOU APPROACH THE BRIGHT OBJECT. WHEN DRIVING AT NIGHT, THIS GIVES A PARALLAX EFFECT AND IS DISTRACTING. DUE TO A CHIP IN THE WINDSHIELD, THE OEM WINDSHIELD WAS REPLACED WITH ANOTHER OEM WINDSHIELD THAT ALSO DEMONSTRATED THE SAME ISSUE. OTHER 2016 RX MODELS AT THE DEALER EXHIBITED THE SAME EFFECT. NOTHING CAN BE DONE AT THIS TIME FROM THE DEALER AND THE DISTRICT MANAGER.

NHTSA ODI 10914208

Working with the data? Download all 85 complaints as CSV · fetched from NHTSA July 21, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2016 Lexus RX 350h verdict →