What 85 owners told NHTSA about the 2016 Lexus RX 350h

The contact owns a 2016 Lexus RX 350. While the contact was inside the building where she worked, the hazard lights were flashing unintendedly. When the contact arrived at the residence, the hazard lights were flashing again. The vehicle was not diagnosed or repaired. Additionally, the contact stated that the air bag warning light was illuminated. The contact stated that on a separate occasion, there was an abnormal vibrating sound coming from underneath the brake pedal. No warning lights were illuminated. The manufacturer was not made aware of the failure. The failure mileage was approximately 98,000.

NHTSA ODI 11690010

A BROADSIDE COLLISION CAUSING DAMAGE TO FRONT LEFT OF THE CAR, INJURY TO THE DRIVER WITH FORCE OF THE COLLISION, AIR BAG DIDN'T DEPLOY.

NHTSA ODI 11341947

TL* THE CONTACT OWNED A 2016 LEXUS RX350. WHILE ACCELERATING FROM A STOP SIGN AT APPROXIMATELY 10 MPH, ANOTHER VEHICLE CRASHED INTO THE DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS TRANSPORTED TO THE EMERGENCY ROOM WHERE A CAT SCAN WAS COMPLETED, WHICH SHOWED A LARGE HEMATOMA ON THE CONTACT'S HEAD. THE CONTACT ALSO MENTIONED THAT HE TOOK BLOOD THINNER MEDICATION AND LATER HIS ENTIRE FACE TURNED BLACK AND BLUE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A BODY SHOP WHERE IT WAS DIAGNOSED AS A TOTAL LOSS BY THE INSURANCE COMPANY. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THROUGH RESEARCH, THE CONTACT FOUND NHTSA CAMPAIGN NUMBER: 18V085000 (AIR BAGS); HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000. *TT *AS

NHTSA ODI 11257368

TAKATA RECALL. AIRBAGS ON PASSENGER SIDE ALL DEPLOYED WITH ZERO IMPACT TO THE VEHICLE. A TRUCK WAS DRIVING 5 MPH NEXT TO ME WHEN HE HAD A BLOWOUT AND THE LOUD NOISE CAUSED THE AIRBAGS TO DEPLOY.

NHTSA ODI 11104009

AUTO ACCIDENT / OTHER DRIVER FAULT- 20 + MILES PER HOUR IN MOTION FRONT END COLLISION/ IMPACT . FRAME DAMAGE TO BOTH SIDES OF SUV. TOTAL 3 PASSENGERS. NO AIRBAGS DEPLOYED ON FRONT DRIVER. NO AIRBAGS DEPLOYED AT ALL.

NHTSA ODI 11055748

WAS MAKING A LEFT TURN ON TO A BRIDGE, THE CAR PULLED THE RIGHT A LITTLE, I PULLED TO THE LEFT A LITTLE TO STRAIGHTENED IT BACK UP APPLYING THE BRAKES, THE CAR WOULD NOT STOP. THERE WAS A LINE OF CARS AT THE RED LIGHT, I CONTINUED APPLYING THE BRAKES, THE CAR WOULD NOT STOP AND WAS PICKING UP SPEED. I PULLED TO THE LEFT TO AVOID ALL THE CARS. CAR STILL WOULD NOT STOP INSPITE OF PRESSING MY FOOT HARD ON THE BRAKE. THE CAR CONTINUED MOVING WENT ACROSS A LARGE STREET, STILL TURNING THE CAR TO THE LEFT TO AVOID OTHER CARS. THE CAR WENT ON TO A GAS STATION LOT. I CONTINUED TURNING TO AVOID THE GAS PUMPS, STILL MY FOOT ON THE BRAKE. THE CAR KEPT GOING AND STOPPED WHEN IT HIT A POLE ON THE GAS STATION LOT. THE AIR BAGS NEVER DEPLOYED. THE BRAKES WOULD NOT WORK. THE CAR WENT OUT OF CONTROL. THE CONSUMER STATED THE POWER STEERING FAILED WHILE DRIVING. THE BRAKES COULD NOT BE DEPRESSED, THEY FELT AS IF THE CONSUMER WAS STEPPING ON A BRICK. THE VEHICLE CONTINUED TO ACCELERATE. THE CONSUMER STATED THERE WAS A RECALL FOR OTHER MODELS WITH THE SAME DEFECT, BUT THIS VEHICLE WAS NOT INCLUDED. *JS

NHTSA ODI 11045283

I HIT OTHER CAR I PRESS BREAK . BRAKE NOT WORK AIR BAG NOT COME OUT, PRECOLUATION NOT WORK.

NHTSA ODI 11013044

WHILE DRIVING AT 30-35 MILES PER HOUR I HIT A MINI VAN FROM BEHIND IN STOP AND GO TRAFFIC. MY LEXUS AT THIS POINT HAD 2500 MILES WAS 3 MONTHS OLD AND I WAS DRIVING ALONE WITH NO PASSENGERS. WHEN I HIT THE OTHER VEHICLE EVERY AIRBAG (AROUND 12) DEPLOYED WHICH IN CONJUCTION WITH SEEMINGLY MINOR EXTERIOR DAMAGE RESULTED IN THIS BRAND NEW CAR BEING TOTALLED.

NHTSA ODI 10911024

TL* TAKATA RECALL. THE CONTACT OWNS A 2016 LEXUS RX350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16VV053000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ODI 10876512

I UNDERSTAND THAT MY CAR HAS A POSSIBLE PROBLEM WITH THE TAKATA AIR BAG AND I WANT THEM REPLACED BEFORE A DEATH OCCURS.

NHTSA ODI 10872445