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What 1 owners told NHTSA about the 2016 Lexus IS 250

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (1)Airbags (1)Body & structure (1)Electronic Stability Control (esc) (1)Visibility & wipers (1)

Newest first · 1 complaints

Sep 6, 2016AirbagsBody & structureElectronic Stability Control (esc)Visibility & wipers

I HAVE BEEN ON A 3 YEAR WAIT LIST FOR LEXUS TO REPLACE MY DASH AND DOOR PANELS AMONG OTHER RECALLS I LIVE IN LOUISIANA MY CAR IS NOW TOTALED I LIVE IN GONZALES LA AND LOST EVERYTHING DUE TO THE FLOOD IT REALLY UPSETS ME KNOWING THAT NOT ONLY MY LEXUS PARTS WERE MELTING ON MYSELF AND MY CHILD I ALSO HAVE A LATEX ALLERGY NOW I GET BOOK VALUE FOR A CAR AND THAT'S ONE LESS VEHICLE LEXUS HAS TO FIX I SHOULD BE GIVEN THE VALUE OF THE REPLACEMENT PARTS DRIVING A UNSAFE VEHICLE WITH SO MANY DEFECTS I HAVE CONTACTED IM INSURANCE COMPANY AND WAS TOLD TO CONTACT LEXUS HA I'VE TRIED THAT BEFORE BUT I'VE PAID FOR A VEHICLE THAT MELTED ON ME AND MY DISABLED CHILD FOR YEARS THIS IS WRONG ON SO MANY LEVELS AND THE LATEST AIRBAG RECALL BUT TO LEXUS I AM JUST ANOTHER NUMBER SO DO I CONTACT A ATTORNEY FOR WHAT'S RIGHTFULLY OWED TO ME BY LEXUS ? THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 10904237

Working with the data? Download all 1 complaints as CSV · fetched from NHTSA July 26, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2016 Lexus IS 250 verdict →