What 47 owners told NHTSA about the 2016 Land Rover Range Rover Evoque (3-door)

I HAVE NOT BEEN ABLE TO FILL THE GAS TANK COMPLETELY, AND THE PUMP SHUTS OFF MULTIPLE TIMES DURING THE REFUEL PROCESS EVERY TIME I PUMP GAS. I HAVE TRIED DIFFERENT ANGLES, DIFFERENT GAS STATIONS, TRIED TO REFUEL SLOWLY BUT IT STOPS MULTIPLE TIMES.

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SUDDENLY NOTICED WATER ON THE CONSOLE SND DRIVER SIDE MATS. THEN FELT INTERIOR HEADER LINING SOAKED, SUN VISORS, SIDE PILARS AND DASHBOARD WET. ALSO ROOF SHADE VERY WET. CALLED RR DEALER. TILD ME TO BRING IT IN. NEVER TOLD ME IT WAS NOT UNDER WARRANTY. CHARGED ME 408.00 FOR A RIDICULOUS DIAGNOSTIC CHECK, TOLD ME MY BRAKES AND TIRES NEEDED REPLACEMENT WHICH I KNEW I TOLD THEM BEFORE HAND. THE FINAL SENTENCE IN THE VIDEO SAYS THERE IS A LEAK COMING FROMVTHE WINDSHIELD SOMEWHERE BUT CANNOT REPAIR IT. NOW, ITS RAINING IN NYC SND MY CAR IS SOAKED. THIS IS ANOTHER COMPLAINT I READ ON HERE, SAME YEAR, MODEL AND MILEAGE, SAME LEAK PLUS MY WIPERS ON THE DRIVERS SIDE NEVER CLEAN THE WINDSHIELD PROPERLY. ALWAYS MY OWN MECHANIC SAID HE WILL LOOK AT IT AND ADVISE ME. THATS WHAT LAND ROBER OF PARAMUS, NJ SHOULD HAVE TOLD ME FOR NO CHARGE!!! NOW I HAVE A WATER DAMAGED CAR WHICH I BELIEVE IS A MANUFACTURER FLAW!!!! I NEED HELP. PLEASE ADVICE!! DR [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

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THE CAR HONKS SPORADICALLY WHILE PARKED OUTSIDE IN THE RAIN.

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THE FRONT WINDSHIELD DRIPS WATER FROM THE TOP PASSENGER SIDE. THE WINDSHIELD HAS HAD NO CRACK OR DING OR OTHER DAMAGE

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MY DRIVER SEAT HAS BEEN STUCK AND DOESN'T MOVE BACK AND FORTH FORM IT'S POSITION AND IT'S NOT SAFE TO DRIVE , ALSO THE LANE ASSISTANT DOES NOT WORK. ALSO MY CAR IS STUCK IN PARK AND DOESN'T MOVE FROM P

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FRONT WINDSHIELD STARTING LEAKING WHERE THE TOP OF THE GLASS AND THE INTERIOR HEADLINER MEETS. CAR HAS 42000 MILES.

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WATER DRIPS IN FROM WINDSHIELD. THIS CAUSES A DISTRACTION WHILE DRIVING. I'M ASSUMING THE SEAL IS BAD.

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DURING A TORRENTIAL DOWNPOUR MY CAR BEGAN LEAKING WHILE PARKED ON THE STREET. THE LEAKING SUBSIDED ONCE THE RAIN STOPPED. THE HEADLINER AND MY HEATED SEATS BOTH GOT WET DUE TO THIS ISSUE. WHEN I CONTACTED THE DEALER IN REGARD TO THIS ISSUE I WAS INFORMED THAT THIS WAS A KNOWN ISSUE AND I WOULD NEED TO FILE A CLAIM THROUGH MY INSURANCE OR PAY OUT OF POCKET. TO MY KNOWLEDGE THE WINDSHIELD HAS NEVER BEEN REPLACED AND THIS IS THE FIRST TIME I HAVE EXPERIENCED THIS ISSUE AS I PREVIOUSLY KEPT MY CAR IN A GARAGE.

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FRONT BUMPER IS CRACKING AND SLOWLY BREAKING OFF AT THE FENDER. LOOKED UP THE PROBLEM ONLINE AND IT IS VERY COMMON AND IS A DESIGN FLAW. I BELIEVE IT IS DUE TO THE HEAT THE LIGHT GIVES OFF. THIS STARTED 2 WEEKS AGO AND THE CRACK IS GETTING BIGGER. NEVER BEEN IN A ACCIDENT DIDN'T HIT ANYTHING. I TALKED TO ANOTHER EVOQUE OWNER AND HE TOLD ME IF THE CRACK REACHES THE BOTTOM OF THE FENDER IT WILL FALL OFF AND COULD POSSIBLY HIT SOMEONE WHILE DRIVING.

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WHEN IT RAINS THE RAIN COMES THROUGH THE TOP OF THE WINDSHIELD AND POURS DOWN ON THE STEERING WHEEL.

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GOOD MORNING NHTSA, I AM WRITING TO YOU IN THE REQUEST OF THE ASSISTANCE OF HELP TO ASK RANGE ROVER CORPORATION TO TAKE ACTION ON RECALLING FAULTY TRANSMISSION ON VEHICLES SUCH LIKE THE ONE THAT I JUST PURCHASED FEBRUARY 11, 2020, AT MERCEDES BENZ OF PLEASANTON, CA (RANGE ROVER EVOQUE 2016) THAT ALMOST CAUSE AN ACCIDENT IN THE FREEWAY WHERE I LOST CONTROL IN ACCELERATION OR DECELERATION. I AM VERY THANKFUL THAT I MANEUVER TO DRIVE TO THE EMERGENCY ROAD SAVING MY FAMILY THAT COULD HAVE CAUSED AN ACCIDENT AND ENDANGERED THE LIVES OF OTHER PEOPLE AND MY FAMILY. IT WAS MAY 30TH, 2020 WHEN THE CAR MALFUNCTION IN THE I-80 FREEWAY. MY CAR WAS TOWED FOR SERVICE AT JAGUAR RANGE ROVER IN SACRAMENTO FOR REPAIR. MY WARRANTY DECLINED THE CLAIM DUE TO BULLETIN ISSUED CLAIMING THAT THERE IS A RECALL. I AM THANKFUL THAT NO ACCIDENT HAPPENED TO ME AND MY FAMILY, BUT NOW I AM FACING A BILL OF $3792.54 FROM A FAULTY TRANSMISSION.. RANGE ROVER CORP TOLD ME THAT THIS CAR WAS ALSO BEEN REPAIRED AT ANOTHER RANGE ROVER IN LIVERMORE FOR THE TRANSMISSION ISSUE THAT WAS REPAIRED SO MANY TIMES, IF THERE WERE A RECALL THEN THOSE SHOULD HAVE BEEN FIXED. THE FRUSTRATION OF PAYING AN EXPENSIVE CAR PLUS PAYING THE REPAIR THAT WAS NOT MY FAULT IS UNFAIR AND STILL NOT AT 100% OF THE CAR'S RELIABILITY THAT IS STILL LINGERING IN MY HEAD. I AM REQUESTING YOUR KIND ASSISTANCE AND GUIDANCE TO MAKE RANGE ROVER CORPORATION REPLACE THE TRANSMISSION AND GEARBOX AT THEIR COST. THE FAULTY TRANSMISSION THAT BEEN REPEATEDLY OCCURRING IN THIS VEHICLE IS DANGEROUS! MY THOUGHTS ARE THIS CAR IS CONSIDERED A LEMON CAR. THE RANGE ROVER LIVERMORE SHOULD ALSO ACKNOWLEDGE THE FAILURE OF THEIR SERVICE THAT ALMOST CAUSE AN ACCIDENT SHOULD BE ALSO REPRIMANDED OF THEIR ACTION. THANK YOU FOR READING MY COMPLAINT AND HOPING TO HEAR FROM YOU. SINCERELY, [XXX] 3 ATTACHMENTS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR

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I HAVE OWNED THIS VEHICLE LESS THAN ONE YEAR, AND THE TIRES ON THIS VEHICLE ARE ALL CRACKING ON THE OUTSIDE WALLS OF THEM. I REALIZE THAT THESE TIRES MAY HAVE WEAR TO THEM; HOWEVER, THIS TO ME IS CONSIDERED A SAFETY ISSUE ESPECIALLY IF THEY'RE TO BE OF ANY TYPE OF QUALITY FROM THE MANUFACTURER. I AM CONCERNED REGARDING THE QUALITY OF TIRE, AND HOW THESE TIRES ARE NOW ALL CRACKING AROUND THE SIDEWALLS OF THEM. *TR

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WATER IS LEAKING THROUGH THE FRONT WINDSHIELD. WHEN DRIVING IT AFFECTS THE VISIBILITY AS THE WATER IS GETTING INSIDE THE CAR. *TR

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I WAS STOPPED AT A LIGHT WITH MY CAR IN DRIVE AND FOOT ON THE BRAKE WHEN THE DASHBOARD STARTED ALERTING ME THAT I WAS IN THE WRONG GEAR. I LOOKED DOWN AT THE SHIFT NOB AND THE D WAS FLASHING ON AND OFF AS WELL AS IN THE DASHBOARD. I PUT IT IN PARK AND BACK TO DRIVE AND THE LIGHT TURNED GREEN AND I PRESSED THE GAS. INSTEAD OF GOING FORWARD THE CARS WENT BACKWARDS WHILE IN THE DRIVE GEAR. I ALMOST HIT THE CAR BEHIND ME AND ALMOST GOT HIT WITH ALL OF THE CARS COMING FULL FORCE SINCE THE LIGHT WAS GREEN. I WAS IN THE DRIVE GEAR AND COULDN'T GO FOWARD THE CAR KEPT GOING BACKWARDS. IT WAS REALLY SCARRY AND YOUR CAR SHOULD NOT GO IN THE OPPOSITE DIRECTION OF WHAT YOU ARE SELECTING IN YOUR GEAR. I TOOK IT IN TO THE DEALER BUT THIS IS A HUGE SAFETY ISSUE AND SHOULD BE CORRECTED IMMEDIATELY. I DON'T HAVE A PHOTO BUT I HAVE A VIDEO THAT I CAN EMAIL IN.

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WINDSHIELD LEAKS

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A GAS SMELL PRESENTED ON PASSENGER SIDE, IN FRONT. THEN THE GAS SMELL CAME THROUGH THE AIR CONDITIONER WITHIN THE VEHICLE. SERVICE CENTER HAD TO REPLACE THE FUEL INJECTOR SEALS. GAS SMELL CONTINUES ON EXTERIOR. SERVICE CENTER FROM A PROBLEM WITH THE HIGH PRESSURE FUEL SENSOR. THE FUEL SENSOR IS ON BACK ORDER ALL OVER THE US. EXTERIOR SMELL STARTED AROUND TWO MONTHS AGO, INTERNAL SMELL TWO WEEKS AGO. SEALS WERE REPLACED 10/16/19, SECOND CHECK FOUND BAD SENSOR ON 10/23/19.

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FOR THE PAST 2 YEARS THIS VEHICLE HAS PUT ITSELF IN NEUTRAL WHILE UNDER POWER. ON EVERY OCCASION IT WAS WHILE DECELERATING AND THEN WHEN FOOT IS LET OFF THE BRAKE THE CAR WILL HAVE NO POWER. THE D FOR DRIVE ON THE DASH WILL FLASH WITH A RING AROUND IT AND I WILL BE STUCK ON THE ROAD FOR THE LONGEST OF A MINUTE NOW WITH ZERO POWER. FIRST TIMES WERE ON LOCAL STREETS , AND ONE OF THE LAST TIMES IT HAPPENED WHILE ON THE HIGHWAY IN THE MIDDLE LANE. THE PROBLEM HAS ONLY GOTTEN WORSE HOWEVER. NOW THE CAR WHILE MOVING IF YOU APPLY THE BRAKE TO A STOP IT WILL COMPLETELY SHUT THE CAR OFF AND PUT ITSELF IN PARK. THIS IS NOT THE AUTO START FEATURE. I LET OFF THE BRAKE THE SHIFT KNOB TURNED ITSELF TO PARK AND THEN RECESSED ITSELF IN THE CONSOLE AND WOULDN'T TURN BACK ON UNTIL AFTER 3 ATTEMPTS TO RESTART THE VEHICLE. ALSO ASSOCIATED WITH THE VEHICLE. ON INITIAL START THE RANGE ROVER WILL NOT DEPLOY THE REAR VIEW MIRRORS, THEY STAY FOLDED IN UNTIL YOU TURN OFF AND TURN ON THE CAR REPEATABLE. AT A STOP WHILE CAR IS RUNNING THE REAR TAILGATE WILL OPEN. THIS HAPPENED RIGHT IN THE DEALERSHIP PARKING LOT AFTER I PICKED IT UP FOR "SERVICE" AND THEN DOWN THE STREET AT A GAS STATION IT OPENED ITSELF 3 TIMES IN THE COURSE OF 10 MINUETS. ON EVERY SINGLE OCCASION THE CAR HAS BEEN RETURNED BACK TO THE DEALERSHIP AND EVEN TOWED TO THE DEALERSHIP. EVERY SINGLE TIME THE CAR HAS BEEN RETURNED WHILE WE WERE TOLD NOTHING IS WRONG WITH THE VEHICLE. YET THE PROBLEM STILL HAPPENS. VERY UNSAFE, ESPECIALLY WHILE GOING FROM 60MPH TO NOT BEING ABLE TO ACCELERATE, THEN COMING TO A COMPLETE STOP IN THE MIDDLE OF THE HIGHWAY. AT THIS TIME I WILL NOT NAME THE DEALERSHIP ASSOCIATE WITH SUCH HORRIBLE HELP AS THERE IS A ONGOING INVESTIGATION.

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TAILGATE SENSOR MALFUNCTION CAUSE THE VEHICLE TO HONK WHEN THE SURFACE OF THE STREET IS WET AND REFLECTIVE. THIS CAN HAPPEN AT STOP-LIGHT, ON THE HIGHWAY WHEN STOPPED AND EVEN PARKING (STATIONARY). IT DOES NOT HONK WHEN MOVING BUT CAUSING HAZARD AS OTHER DRIVER THINK THERE IS SOMETHING TO BE CAREFUL ABOUT. DEALERSHIP/MANUFACTURER TRY TO RESOLVE IT BUT WAS NOT SUCCESSFUL WITH NO LONG TERM FIX ON THE HORIZON.

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TAKATA RECALL --- THE AIR BAGS IN OUR VEHICLE DID NOT DEPLOY. NONE OF THEM. ACCIDENT HAPPENED ON TUESDAY OCTOBER 23 2018. DAUGHTER WAS DRIVING ON AN AVENUE. OTHER VEHICLE WENT THROUGH STOP SIGN AND STRUCK FRONT LEFT FENDER OF RANGE ROVER. RANGE ROVER VEERED RIGHT AND STRUCK A POLE. NOTHING DEPLOYED. BOTH HER LEGS HIT INTO THE DASHBOARD AND SHE ALSO HAS BRUISES FROM SEAT BELT ACROSS HER CHEST. BOTH KNEES WERE INJURED AND CHEST AS WELL.

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AFTER A COLD START, WHEN SLOWING DOWN TO MERGE INTO TRAFFIC OR STOPPING TO TURN LEFT OR RIGHT THE AUTOMOBILE STALLS AFTER STARTING TO ACCELERATE CAUSING A SERVE PANIC TO THE DRIVER ESPECIALLY IN TRAFFIC. AUTOMOBILE HAS BEEN IN THE DEALERSHIP TO BE FIXED A TOTAL OF 4 TIMES IN THE FIRST YEAR OF OWNERSHIP. PURCHASED NEW IN MARCH OF 2017, FIRST REPORTED PROBLEM IN AUGUST OF 2017, LAST SUBMISSION FOR REPAIR WAS MARCH 14 OF 2018 AND THE AUTOMOBILE IS JUST NOW (JUNE 21) REPORTED AS REPAIRED BY LAND ROVER AND THE DEALERSHIP.

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MY VEHICLE HAS BRAKES THAT CATCH SO HARD WHEN YOU PRESS THE PEDAL LIGHTLY THAT THE FRONT END OF THE CAR DIPS DOWN. I WAS EXITING AN OFFRAMP AND THE CAR SLID SIDEWAYS AND I WAS NEAR HAVING A COLLISION. IT HAS BEEN IN THE SHOP FOR THIS NUMEROUS TIMES. NEIL AT LAND ROVER OF SAN DIEGO TODAY TOLD ME THAT HE DID NOTICE IT WHEN WE DROVE DIFFERENT CARS BACK TO BACK. THE CAR IS ALSO LEAKING COOLANT AND YOU CAN SMELL IT IN THE CABIN. FROM WHAT I READ THIS IS HAZARDOUS. THIS HAS NOT BEEN RESOLVED BY THE DEALER AND THEY JUST TRY TO COVER IT UP BY TOPPING OFF THE COOLANT. IT IS SUPPOSED TO BE A SEALED PRESSURIZED SYSTEM. MY LAST PROBLEM IS THE REAR HATCH DOES NOT ALWAYS CLOSE PROPERLY OR ALL THE WAY. TOLD BY SHOP FOREMAN THAT THERE WAS AN "ADVISORY" TO CHANGE OUT THE BOLTS THAT HOLD THE REAR HATCH ON. I DID NOT SEE ANY TSB FOR THAT ANYWHERE. THESE ARE ALL SAFETY ISSUES AND LAND ROVER IS NOT WILLING TO HELP ME GET THEM RESOLVED.

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TL* THE CONTACT OWNS A 2016 LAND ROVER EVOQUE. WHILE DRIVING IN THE RAIN AT AN UNKNOWN SPEED, THE HORN WOULD RANDOMLY SOUND EVERY FIVE MINUTES. THE FAILURE OCCURRED ANYTIME THE VEHICLE WAS WET. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC LIFTGATE SOFTWARE SYSTEM WAS FAULTY. THERE WAS NO REMEDY FOR THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 2,000. UPDATED 03/01/16*LJ UPDATED 03/14/16.*JB

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