What 47 owners told NHTSA about the 2016 Land Rover Range Rover Evoque (3-door)

Water leaking through the windshield

NHTSA ODI 11501062

Water ingress manufacturing defect caused major electrical failures, including all central console components & mold/mildew growth due to inconspicuous 1st leak.  Official Land Rover dealership replaced windshield in 2019 under warranty based on TSB N221. Another leak occurred in 2020 during pandemic, but no repairs completed. The last water leak in 5/2021 resulted in water visibly dripping onto interior surfaces by windshield.  Water shorted more components -- unable to start car without emergency maneuver in manual, couldn't lock or unlock, use windshield wipers, all due to electrical system failure from water damage stemming from manufacturing defect.  Extremely concerned the next leak could damage airbag functionality, steering, headlights, or any number of components reliant on electrical connectivity. Car has been at dealership service center since 6/23/21. LR stating it's "wear and tear"...refusing to cover repair under CPO warranty (ending in 5/30/22) or acknowledge poor workmanship leading to defect, though they state a new windshield is necessary. This is a very common problem with specific Land Rover vehicles...evidenced by countless experiences from owners in forums and complaint boards. I'm too scared to drive the car, as another water ingress issue could again lead to numerous hazards as a result of sudden electrical failures or visibility loss.

NHTSA ODI 11430246

SUDDENLY NOTICED WATER ON THE CONSOLE SND DRIVER SIDE MATS. THEN FELT INTERIOR HEADER LINING SOAKED, SUN VISORS, SIDE PILARS AND DASHBOARD WET. ALSO ROOF SHADE VERY WET. CALLED RR DEALER. TILD ME TO BRING IT IN. NEVER TOLD ME IT WAS NOT UNDER WARRANTY. CHARGED ME 408.00 FOR A RIDICULOUS DIAGNOSTIC CHECK, TOLD ME MY BRAKES AND TIRES NEEDED REPLACEMENT WHICH I KNEW I TOLD THEM BEFORE HAND. THE FINAL SENTENCE IN THE VIDEO SAYS THERE IS A LEAK COMING FROMVTHE WINDSHIELD SOMEWHERE BUT CANNOT REPAIR IT. NOW, ITS RAINING IN NYC SND MY CAR IS SOAKED. THIS IS ANOTHER COMPLAINT I READ ON HERE, SAME YEAR, MODEL AND MILEAGE, SAME LEAK PLUS MY WIPERS ON THE DRIVERS SIDE NEVER CLEAN THE WINDSHIELD PROPERLY. ALWAYS MY OWN MECHANIC SAID HE WILL LOOK AT IT AND ADVISE ME. THATS WHAT LAND ROBER OF PARAMUS, NJ SHOULD HAVE TOLD ME FOR NO CHARGE!!! NOW I HAVE A WATER DAMAGED CAR WHICH I BELIEVE IS A MANUFACTURER FLAW!!!! I NEED HELP. PLEASE ADVICE!! DR [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ODI 11415070

FRONT BUMPER IS CRACKING AND SLOWLY BREAKING OFF AT THE FENDER. LOOKED UP THE PROBLEM ONLINE AND IT IS VERY COMMON AND IS A DESIGN FLAW. I BELIEVE IT IS DUE TO THE HEAT THE LIGHT GIVES OFF. THIS STARTED 2 WEEKS AGO AND THE CRACK IS GETTING BIGGER. NEVER BEEN IN A ACCIDENT DIDN'T HIT ANYTHING. I TALKED TO ANOTHER EVOQUE OWNER AND HE TOLD ME IF THE CRACK REACHES THE BOTTOM OF THE FENDER IT WILL FALL OFF AND COULD POSSIBLY HIT SOMEONE WHILE DRIVING.

NHTSA ODI 11354065

MY VEHICLE HAS BRAKES THAT CATCH SO HARD WHEN YOU PRESS THE PEDAL LIGHTLY THAT THE FRONT END OF THE CAR DIPS DOWN. I WAS EXITING AN OFFRAMP AND THE CAR SLID SIDEWAYS AND I WAS NEAR HAVING A COLLISION. IT HAS BEEN IN THE SHOP FOR THIS NUMEROUS TIMES. NEIL AT LAND ROVER OF SAN DIEGO TODAY TOLD ME THAT HE DID NOTICE IT WHEN WE DROVE DIFFERENT CARS BACK TO BACK. THE CAR IS ALSO LEAKING COOLANT AND YOU CAN SMELL IT IN THE CABIN. FROM WHAT I READ THIS IS HAZARDOUS. THIS HAS NOT BEEN RESOLVED BY THE DEALER AND THEY JUST TRY TO COVER IT UP BY TOPPING OFF THE COOLANT. IT IS SUPPOSED TO BE A SEALED PRESSURIZED SYSTEM. MY LAST PROBLEM IS THE REAR HATCH DOES NOT ALWAYS CLOSE PROPERLY OR ALL THE WAY. TOLD BY SHOP FOREMAN THAT THERE WAS AN "ADVISORY" TO CHANGE OUT THE BOLTS THAT HOLD THE REAR HATCH ON. I DID NOT SEE ANY TSB FOR THAT ANYWHERE. THESE ARE ALL SAFETY ISSUES AND LAND ROVER IS NOT WILLING TO HELP ME GET THEM RESOLVED.

NHTSA ODI 10965930