What 1,237 owners told NHTSA about the 2016 Kia Sorento Plug-in Hybrid

Fuel pump leaking gas from a crack around electrical connections on top of it. Fire hazard.

NHTSA ODI 11687042

got into my vehicle pushed button to start, could hear a clicking for the first few seconds, then clicking went away. Drove off, went approximately 0.30 mile at a stop light when started to go it stalled in the the middle of an intersection. No warning light no other warning of anything wrong with vehichle, no other warning signs that there could be anything wrong. In July 2025 I had just took vehicle in for a major maintenance, oil, air filters, spark plugs, timing belt, and I checked oil and again no warning signs that there was anything wrong with vehicle. Took to a shop, mechanic believed it was the key fob, due to immobilize, had a new key reprogrammed and still not start, then proceeded to check the starter and installed a new starter still not start and found to be engine siezed.

NHTSA ODI 11686785

Engine seized up while driving. I had just visited the dealership and had 5 RECALLS done.

NHTSA ODI 11686329

The red steering wheel with an exclamation point pops up on the dashboard and instantly I lose power steering the wheel gets really hard, it went out as I was making a turn and I almost hit the truck . I had to yank the wheel really hard to control the steering, then had to pull over turn the truck off then back on to reset the problem. This have been going on mildly for a few years now has gotten to its worst

NHTSA ODI 11685439

I have a pearl white painted Kia (2016) and the paint has severely flaked off where no damage has caused this. I believe the paint is defective, exposing the car to rust.

NHTSA ODI 11685118

My headlights flicker when the left turn signal is used. I have taken this vehicle to the dealership previously for headlight flickering issues. I have owned it since 2019. When the lights flicker at night driving at highway speeds, it is dangerous for me and other drivers around me. The Ray Skillman Kia dealer has confirmed these issues and offered fixes that have not lasted. the most recent flickering did not come with warnings or messages prior to malfunctioning.

NHTSA ODI 11682777

I now believe I've had a lemon. Since I purchased my car in 2016 they have been trying to diagnose a smell from the exhaust and started replacing parts, this was in Miami. Then for a few years in Vegas the car spent months at the dealership trying to fix a burning oil issue which I've been told there is a known problem with the turbo still isn't fixed. From the first year I had paint peeling on my snow white pearl color which has numerous forums about KIA/Hyundai paint issues especially with my color. I had them repaint the hood which took twice after the bad job the first time. I saw little bumps in the paint which I thought was over-spray from that incident and now I have peeling from one of those spots which is how they form from what i read. My car is 2016 but only has 65k miles. The spot now is getting bigger by the week, the rain isn't helping. there are other spots around the edges and a big spot on the roof and others I've already filled in with a paint pen which looks ugly. If you see my car, inside and out it looks pretty close to new from the way I've taken care of the car. The paint started in August of 2016 but most recently 2025. The engine issues were day one but most recently 2024 they fixed a cylinder that got a hole in it after consuming all the oil and it seems to be headed down that path with the remedy they are offering at KIA. The engine and paint should be convered under a class action lawsuit or recall to hold them accountable and fix the issues.

NHTSA ODI 11682890

83,000 miles just changed oil and knock sensor and engine seized

NHTSA ODI 11681855

manufacture paint peeling all over my car

NHTSA ODI 11681577

Paint on our Pearl White 2016 Sorento is beginning to delaminate on the front of hood and the two pillar posts. It began as a small bubble and continues to spread and chip off. Several quarter-sized spots now and two hand-sized places.

NHTSA ODI 11681282

Driving on the freeway going 75-80 mph and my steering wheel locked up. When this happens I am unable to turn my steering wheel. Have to let my foot of the gas and try with all my muscle to get the car to go to the side of the road to put the car in park. Turn it off and turn it back on. This exact incident has happened to me 3 times in a row on the freeway on [XXX]. Once while the road had a curve. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11681447

The had the same oil leakage recall fixed two times by a dealership which it is still leaking BAD! That was said to be an oil pressure switch. My trunk also will not open.

NHTSA ODI 11681134

Lights shut off by themselves at night in auto mode in dark environments!

NHTSA ODI 11680806

My son was driving on the hwy and a banging sound started- lights started flashing on dash and it lost speed. Stranded on road. Read that 2016 KIA SORENTO v6 engines have this prob but apparently ours doesn’t??? According to Kia these run quite a while so 160K isn’t many miles! And all maintenance done at same location the life of vehicle. Makes no sense that it states everywhere I’ve read 2016 V6 have this problem, why not ours?? Now we battle with putting a new motor in a vehicle I just bought less than a year ago for the same price that I bought it for! It’s very nice interior and body but that does me no good with no engine! UNFAIR KIA!

NHTSA ODI 11680780

We have been having problems with the speed control not functioning. Sometimes we couldn't set the speed or slow it down. Now it doesn't function at all! When it was working the cancel switch would also not work and we had to use the brake pedal to shut it off. Later on while driving through town with the cruise control still on, I stopped at a traffic light and the engine began to race at a high rpms. I took my foot off the gas pedal not knowing exactly what it would do and rpms settled down. Luckily the suv didn't accelerate into the vehicle in front of me. The engine has done this a couple of times with or without the cruise control on. My wife drives this vehicle with our grand children onboard and I am highly concerned about their safety.

NHTSA ODI 11679533

This scenerio happened and fire resulted with total loss. Fuel system, gasoline: Delivery: Hoses, lines/piping, and fittings Recall date 2018-12-18 Recall no. 18V907000 Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak. Hide details Recall consequence A fuel leak in the presence of an ignition source can increase the risk of a fire. Recall action Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.

NHTSA ODI 11679556

My traction control light is on along with my abs sensor light and another light indication red figure with like a stop sign only when someone in passenger seat as well as a exhaust issue my vehicle sounds loud driving out of no where

NHTSA ODI 11678647

I purchased my Kia sorento in August of 2024 in April 2025 my Kia went into limp mode p1326.  It was determined to be part of the ksds recall but all they did is replace the sensor.  Something caused that sensor to go off and I feel they just masked the problem.   At the same time in April I was told that there is a severe case of oil consumption that the Kia dealership requested information i do a $700 engine cleaning but actually made the oil consumption worse.   Also just in the last 11 months ive had excessive paint issues where overall there's random chips, then peeling on the hood, side of the windshield and top of vehicle.  I messaged Kia USA where I was informed neither situation is covered under warranty.   My thoughts on oil consumption is i myself and the previous owners via carfax show consistent maintenance which in turn make it seem to be a manufacturer issue.  I'm in imperial MO 63052 USA  Not sure if your company can help or refer me to someone who can. 

NHTSA ODI 11678129

My 2016 Kia Sorento has a paint peeling on the hood and roof. I have reached out to Corporate but they will not help due to expired warranty. Learned on FB group chat that the paint is defective also the same color paint white pearl. Have you had any other complaints?Any idea on what I need to do? Thanks.

NHTSA ODI 11677807

Odometer Fraud. The contact purchased a 2016 Kia Sorento. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 97,000, and at the time of registration, it was discovered that the mileage was 167,000.

NHTSA ODI 11677362

Not recall

NHTSA ODI 11676374

The contact owns a 2016 Kia Sorento. The contact stated that while driving at 15 MPH, she attempted to park the vehicle in her driveway. As the contact tapped on the brake pedal, the vehicle independently accelerated as the contact slammed on the brake pedal and steered the vehicle out of the way of her home. The contact ran over a gutter and a bird feeder before applying the emergency brake, which stopped the vehicle. The contact was uncertain if any warning lights had appeared on the instrument panel prior to the failure. The contact was not injured, the air bags did not deploy, and a police report was not filed. The next day, the contact had the vehicle towed to a dealer. The contact was informed that rust was discovered on the vehicle's brake rotors; however, they had yet to determine the cause of the failure. The contact stated that the engine had been replaced almost a month prior to the failure. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 83,000.

NHTSA ODI 11675852

Paint peeling everywhere an innocent burning excessive oil.

NHTSA ODI 11675603

Driving in traffic at night. Engine suddenly began running erratically, lost power and died. Upon opening the hood I found oily coolant all over the engine compartment that had shorted out the engine electrical systems. I determined that it has shorted out from coolant because after sitting for about 30 minutes the coolant apparently evaporated and the engine started again. This could have been life threatening to my wife, me and others if the engine had died on the very curvy road we'd just gotten off of. I have since found out that there is a TSB (WTY035) that extends the warranty due to faulty head bolts. But this is also a safety issue.

NHTSA ODI 11674599

I have now replaced the headlight bulbs in my 2016 KIA Sorento 6 times and it's getting worse as it gets older. I believe it is a safety issue since the last time I was out of town, traveling in the middle of the night when it went out. I had to wait until morning to find an auto parts store to buy and replace the bulb. No inspections have been done by anyone. Yes, the warning lamp comes on and stays until reset.

NHTSA ODI 11672522