What 455 owners told NHTSA about the 2016 Jeep Patriot

The contact owns a 2016 Jeep Patriot. The stated that the ABS and the check engine warning lights were illuminated. The vehicle was taken to an unknown dealer where the vehicle was diagnosed and the ABS module was replaced. The contact stated while driving at 20 MPH, the accelerator pedal was depressed and the vehicle started shuddering, emitted abnormal sounds, and failed to respond. The contact released the accelerator pedal. The contact shifted to park(P) and turned off the vehicle. The contact then restarted the vehicle and continued driving; however, the failure reoccurred twice that same day. The contact stated that while driving at 45 MPH, the vehicle stalled. The contact was able to restart the vehicle and pulled into a gas station, where there were abnormal sounds coming from the vehicle along with a burning odor. The contact turned off and restarted the vehicle and drove to her residence. The manufacturer was notified of the failure and informed the contact that she needed to pay for a diagnostic test and the repair. The dealer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 34,000.

NHTSA ODI 11484076

The emissions systems stated slippery when wet and the traction for the tires were loose. The tires were installed or balanced wrong causing the tires to slide. When braking the traction caused the car to be driven at low speed to avoid the problems with the steering wheel and the balance between it using the wrong amount of space to turn. It needed it large amount of space because the wheels weren’t aligned correctly. The speed was hesitant to accelerate and was showing signs of defects written in the manufacturers possibly as needed investigation to return it back safely.

NHTSA ODI 11483223

Right before arrive to home my wife an kids (2), the Jeep Patriot 2016 completely shutdown the engine when she slowed down in a gated community to pass a speed bump. The dash lights still on but the car didn't run. She had to maneuver to stop the car. Then she backed the key and start the car and it turned on as usual. Luckily was in the gated community and no traffic here but, I could not imagine what will happen if this engine suddenly shutting down in a highway. I could loose my entire family in a second.

NHTSA ODI 11481926

It started acting up Feb 1, 2020 not long after I bought it (Nov 8 2019). It would work, then it wouldn't. It is a hazard to drive because it stalls out or chugs along at a snail's pace until you can pull off the road to shut it down and restart it hoping it accelerates. It is still an issue (Aug 2022). I have not been able to drive it for 2 years even though I am still paying on it because it is just not safe for myself or others on the road. It is a hazard all the way around. I keep checking for recalls, but the sites say there are none. However, finally there may be a ray of hope in solving this awful mess. I just got an email last week from CarComplaints.com about this same issue. It listed the 2016 Jeep Patriot as having that issue and being recalled. The Manufactured dates listed there are May 9, 2016 to July 15, 2016. My door sticker says build date 7-16 MDH 071000 486AA. How do I get this looked at and fixed under the recall? I have NOT driven it since August 26, 2020. It is now Aug 7, 2022. I am still paying on this and can't drive it because it is unsafe to travel anywhere chugging along and being a hazard. Feb 1 2020 mileage 43,000 20 mph engine and other

NHTSA ODI 11481574

Within 1.5 years my car kept slowing down when driving out of no where. We almost crashed because the car literally won’t pick up speed or just jolts a few times then stops. We spent over $1000 to have it fixed with 3 different mechanics. They said it was the crankshaft I believe and catalytic converters. We just got the car brand new in 2016 so this has been frustrating because we get oil changes every 3 months and take great car of the car. We’ve had two get brakes don’t over and over and also when you turn the wheels it’s loud and sounds like the ending of a roller coaster when you here it turning. The rides are not smooth either you can see my hand shaking hard when driving even at slow speeds like 35 mph. Jeep really sold us a lemon and we have been paying such a high car note on top fixing things each year. After so many complaints, they really should reimburse people who spend money fixing the same issue. A law suit may handle the issues as well but due diligence would be Jeep seeing the issues and repairing the problem or refunding for the repairs. I’m hoping someone else will see my complaints and think twice before purchasing this vehicle

NHTSA ODI 11480171

On 8/11/22 I was involved in a behicle accident where my air bag didn't deploy. Due to this I had injuries

NHTSA ODI 11479869

It started acting up Feb 1, 2020 not long after I bought it (Nov 8 2019). It would work, then it wouldn't. It is a hazard to drive because it stalls out or chugs along at a snail's pace until you can pull off the road to shut it down and restart it hoping it accelerates. It is still an issue (Aug 2022). I have not been able to drive it for 2 years even though I am still paying on it because it is just not safe for myself or others on the road. It is a hazard all the way around. I keep checking for recalls, but the sites say there are none. However, finally there may be a ray of hope in solving this awful mess. I just got an email last week from CarComplaints.com about this same issue. It listed the 2016 Jeep Patriot as having that issue and being recalled. The Manufactured dates listed there are May 9, 2016 to July 15, 2016. My door sticker says build date 7-16 MDH 071000 486AA. How do I get this looked at and fixed under the recall? I have NOT driven it since August 26, 2020. It is now Aug 7, 2022. I am still paying on this and can't drive it because it is unsafe to travel anywhere chugging along and being a hazard.

NHTSA ODI 11478066

Engine stalls & loses momentum, stutters. Crankshaft sensor.

NHTSA ODI 11476790

This is the third time we have taken our vehicle to be serviced in 2022. The first time was January 2022, next June 2022, and the third a week later after the June 2022. The issue is that the throttle body sensor light comes on and the car starts to act up and has no power. The same issue has occurred all three times. The throttlebody has been replaced twice already and we are currently waiting to see if it will need to be replaced a third time. I believe this poses a safety or hazard risk as this happens when driving during high speeds on the freeway as well as on the streets and can cause a collision.

NHTSA ODI 11470381

Rpm’s started jumping car wouldn’t accelerate cam shaft sensor code

NHTSA ODI 11470090

The contact owns a 2016 Jeep Patriot. The contact stated while driving at various speeds, the vehicle would jerk with unknown warning lights illuminated and the vehicle would stall. The contact stated he was able to coast to the side of the road. The contact stated that he turned the vehicle off and on when the failure first occurred however, on the second failure occurrence the vehicle failed to restart. The vehicle was towed to the dealer where the diagnosis was crankshaft position sensor failure. The crankshaft position sensor was replaced. The contact stated researched the failure online and found NHTSA Campaign Number: 16V907000 (Engine and Engine Cooling) however, the VIN was not included in the recall. The manufacturer was not made aware of the issue. The approximate failure mileage was 41,580.

NHTSA ODI 11468245

Driving on the highway all of a sudden, I start losing power, rpms go way up. It's happened many times in last month and its pretty scary on the highway.

NHTSA ODI 11466629

The Drivers side Active Head Restraint deployed on its own while sitting in my driveway , also it will not reset looks as if some of plastic parts have failed.

NHTSA ODI 11465130

The front passenger AHR unexpectedly deployed while the vehicle was parked. The vehicle was not involved in an accident. This incident happened on or about 05/12/2022. The driver AHR has not deployed, however, I am very concerned that an unexpected deployment might occur any time in the near or distant future.

NHTSA ODI 11464993

Vehicle will stall at any speed without warning when letting go of gas pedal. Check engine light will come on once out of every 3-4 stalls with an engine code pointing to Crankshaft Position Sensor. VIN is not part of recall group however experiencing identical symptoms.

NHTSA ODI 11464675

I hear that a lot of 2016 this model the crankshaft sensor is bad. I would believe this should be a recall the dealership should pay for it

NHTSA ODI 11464606

Vehicle engine stopped. Loss of steering. Yes Yes Engine light was on, hesitation on acceleration. Safety recall S89 has been done 5-3-2017 at 4,973 miles, and was told that there was a 2 year warranty on the repair?

NHTSA ODI 11464228

On 12/26/2020 I was driving down the interstate and my son lightly touched his headrest and it exploded open. I didn't realize at the time it was covered under the "x-86" extended warranty, and attempted in January 2021 to buy a replacement. Mopar canceled my order and told me to go through the dealership since it is a known issue. I did just that, and the order has been on hold since January or February of 2021. Chrysler customer service doesn't have a resolution for me, and won't talk to me anymore. Their department that specifically deals with this "x-86" issue won't even call or update my dealership Stew Hansen's, which is located at 12103 Hickman Rd, Urbandale, IA 50323. I am appalled and just want my headrest replacement. The parts manager found one in stock, but coincidentally it doesn't have the correct part number that Chrysler wants to honor to fix this for me. Chrysler is unwilling to make an exception for the part number and rectify this defective part. I want answers now. Please note that I have gotten married since this incident, and the dealership has my case filed under my maiden name [XXX], not [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ODI 11462135

I’ve had numerous problems with this car. I’ve already replaced cv axles and now the steering knuckle needs replaced! The car is shaking and knocking and is not safe to drive. It’s being replaced in a few days but is costing over $800 and this car has not been in an accident and is only 6 years old.

NHTSA ODI 11460976

SUV intermittently stops with no warning which is unsafe. It’s been happening for a few weeks. I have been in traffic multiple times and the vehicle just stops with no warning and no engine light alert. I’ve almost been hit from behind since the vehicle loses all power and have to guide it to the side of the road or to the middle turn lane. I took the vehicle to NTB and the jeep gave a code for camshaft. I know there was a recall for this, but it seem that my jeep is not part of that recall. I’m not sure why because I’m having the same issue as the recall. Recall S89.

NHTSA ODI 11460349

The car's engine will shut off without notice. Sometimes it happens when the car is in park, but more problematically, it happens on the highway or at intersections (there is no discernible pattern to what triggers the failure) . Additionally, when the engine shuts off, the wheel and pedals stiffen up, making pulling into a breakdown lane difficult. This is an issue that has been resolved before by replacing the crankshaft sensor after identifying there was an issue with it via check engine light/code. (There have been previous recalls for the crankshaft sensor for these Jeep models.) However, after replacing the crankshaft sensor on two separate occasions, the issue is surfacing again. Dealers have no way of rectifying this very severe issue until there is a code that emerges, forcing myself to continue driving a vehicle that can shut off at any given moment until it happens frequently enough for the issue to either be replicated in their hands, or for a code/check engine light to emerge.

NHTSA ODI 11460021

The contact’s daughter owns a 2016 Jeep Patriot. The contact stated that while driving at various speeds, the RPM fell to zero and the vehicle hesitated and jerked while depressing the accelerator pedal. There was no warning light illuminated. The contact also stated that the vehicle would intermittently shut off while at a red light without warning. The vehicle would restart immediately after failure. The vehicle was taken to a dealer however, the mechanic was unable to determine the cause of the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

NHTSA ODI 11459503

The contact owns a 2016 Jeep Patriot. The contact stated that while driving approximately 35 MPH, the vehicle was shaking. The contact stated that the check engine and electronic throttle warning light illuminated the instrument panel. The contact drove safely to a local mechanic who diagnosed the failure as an electronic throttle failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 64,495.

NHTSA ODI 11459598

Our 2016 Jeep Patriot is experiencing stalling in the motor when trying to accelerate at any speed. This happens frequently as well as our temp gauge running hot. We looked up recalls and seen this same issue, typed in our VIN… recalls are for same year and make, but not ours. Can we get this reported? Or how do we go about seeing if ours will qualify for coverage since it’s the same thing happening in the recalls? We’ve had several close calls of being hit because our vehicle stalls.

NHTSA ODI 11457721

Jeep sucks so does dealership

NHTSA ODI 11457376