What 455 owners told NHTSA about the 2016 Jeep Patriot

I am a service contract administrator. I recently received a claim where the contract holders vehicle would stall. The shop stated a recall had been performed by Auto Nation Chrysler Dodge Jeep in Littleton , CO. ( 7980 W Tufts Ave , Littleton , CO 80123 ) ( 303-578-6099 ) I called over , gave them the VIN , and asked for documentation on the repair. The shop said they would send it over. In the meantime I had the shop the vehicle was currently at send me pictures of the wiring. The repair was poorly done , and Auto Nation is refusing to rectify their poor workmanship. The service advisor in questions name is Scott. He would not return phone calls , and never sent over the requested documentation. My company will take care of the customers repairs. Attached are the pictures of the poor repair. My purpose here is to report poor workmanship , and let you know this dealership is not repairing vehicles to either manufacturer , or federal standards.

NHTSA ODI 11430658

My jeep sputters like it's going to shut off. It does occasionally and I loose steering and speed control and The brakes dont work. Not sure if it's a fuel issue a transmission issue or what the deal is but it has done it forever. It jerks around like it is in the wrong gear and often is trying to operate in 6th gear when going 30 mph. It's not changing gears...it isn't accelerating correctly when pulling out in traffic. It is a disaster waiting to happen and has been. The local dealer just says wait for recall info. It's a jeep. It will be coming eventually....hello I drive my kids around daily

NHTSA ODI 11422536

The contact owns a 2016 Jeep Patriot. The contact stated while entering a parking lot, the vehicle lost motive power, shuddered and jerked without warning. The vehicle was restarted however, the failure recurred several times. There was no warning light illuminated. The contact took the vehicle to the local dealer to be diagnosed. The contact was informed that the power train failed and needed to be repaired. The vehicle was repaired however, the failure persisted. The contact took the vehicle back to the local dealer however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 78,000. The VIN was not available.

NHTSA ODI 11418629

TL* THE CONTACT OWNS A 2016 JEEP PATRIOT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY SHUT-OFF WITHOUT WARNING. AFTER RESTARTING THE VEHICLE, THE VEHICLE WOULD OPERATE AS INTENDED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ELECTRONIC THROTTLE WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 100,000.

NHTSA ODI 11408033

ENGINE SHUT OFF WHILE DRIVING

NHTSA ODI 11402512

THE JEEP PATRIOT 2016 LATITUDE 4WD HAS BEEN HAVING ISSUES "JERKING" AND TODAY HAD A COUPLE MOMENTS WHERE ALL POWER AND STEERING WAS GONE AND THE ACCELERATOR PEDAL WOULDN'T PICK THE CAR BACK UP TO SPEED. I WAS DRIVING AT ABOUT 55MPH ON A HIGHWAY AND ALL POWER WENT OUT AND I LOST STEERING. IT WAS VERY SCARY AND DANGEROUS. PLEASE JEEP FOX THIS PROBLEM AND OWN UP TO THE MANUFACTURER DEFECT YOUR VEHICLE IS REPORTED OVER AND OVER TO HAVE!

NHTSA ODI 11400226

THE VEHICLE STALLED WHILE DRIVING. LOST STEERING CAPABILITIES AND HAD A HARD TIME PULLING OVER. HAD TO TURN KEY COMPLETELY OFF AND WAIT A COUPLE MINUTES AND IT TURNED BACK ON. I WAS ON A BUSY CITY STREET.

NHTSA ODI 11390127

VEHICLE STALLED WITH NO WARNING SIGNS WHILE I WAS DRIVING AND WENT INTO LIMP MODE, TOOK IT TO A JEEP DEALER TO CHECK IT OUT. THEY SAY THE JEEP NEEDS A WHOLE NEW TRANSMISSION. WILL NOT DRIVE AT ALL BUT HAS POWER. ONLY HAS 112,000. CODES: P0777 - PRESSURE CONTROL SOLENOID B - STUCK ON, P0741 - TORQUE CONVERTER CLUTCH SOLENOID - STUCK OFF, P0730 INCORRECT GREAT RATIO

NHTSA ODI 11388639

MY TRANSMISSION IS NOT CONNECTING GEARS WHEN IT GETS TOO HOT THIS HAPPENS WHEN I ACCELERATE AND IN BETWEEN GEARS OF FIRST AND SECOND SECOND AND THIRD AND THIRD AND FOURTH.

NHTSA ODI 11387939

OVERTIME, THE JEEP HAS GOTTEN WORSE WHEN ACCELERATING. WHEN ACCELERATING, THE JEEP WILL KEEP JERKING LIKE IT'S SLIPPING GEARS. IT WILL OCCUR ACCELERATING ON A STREET OR WHILE ON THE HIGHWAY.

NHTSA ODI 11387420

THE UNSEALED MAIN RELAY BOX IS POSITIONED DIRECTLY BELOW THE LEAD-ACID BATTERY WHICH LEAKS DIRECTLY ONTO THE COVER, ENTERS THE RELAY BOX AND DESTROYS THE LEG AND WIRING CONNECTED TO THE AUTOMATIC SHUTDOWN RELAY. THIS CAN OCCUR BOTH AS THE VEHICLE IS OPERATING OR CAUSE A NO-CRANK/NO-START SITUATION, IMMOBILIZING THE VEHICLE. IN OUR CASE, THE FIRST TIME IT OCCURRED WAS IN A PARKING LOT BUT THE ISSUE IS WELL DOCUMENTED ON THE INTERNET AND THERE ARE MYRIAD YOUTUBE VIDEOS ON THE ISSUE FOR MANY JEEP AND FCA VEHICLES. THIS IS ENOUGH OF A KNOWN ISSUE THAT FCA HAS NOT ADDRESSED FOR MANY YEARS NOW AND WE JUST PAID $460.00 FOR THE DEALER TO MOVE THE AFFECTED RELAY FROM THE BOX TO A LESS VULNERABLE LOCATION. IT OCCURRED A FEW TIMES BEFORE THE WIRING FAILED COMPLETELY, AND IN OUR CASE WAS IN A STATIONARY CONDITION EACH TIME FORTUNATELY.

NHTSA ODI 11387059

I WAS STOPPED AT A RED LIGHT AFTER EXITING THE INTERSTATE. THE LIGHT TURNED GREEN, I PRESSED THE GAS AND THE CAR ACCELERATED FOR A FEW SECONDS AND THE. THE WHEELS QUIT SPINNING AND THE ENGINE LIGHT LIT UP ON THE DASH. I WAS IN THE ROAD NEARLY BEING MISSED BY OTHER CARS AND I WAS ONLY ABLE TO GET MY CAR OUT OF THE ROAD BY TURNING OF THE CAR AND CRANKING IT BACK TO MOVE A FEW FEET REPEATEDLY UNTIL I REACHED A SIDE ROAD. I HAD THE CAR TOWED TO A HIGHLY RATED REPAIR SHOP AND WAS TOLD AN ELECTRICAL PART INSIDE THE CVT TRANSMISSION HAD FAILED, THIS WAS NOT DUE TO FAILURE TO MAINTAIN THE VEHICLE, AND THIS WAS A DESIGN FLAW WITHIN THE CVT TRANSMISSION. THE REPAIR IS ESTIMATED TO BE $5194.28. ESTIMATE IS ATTACHED.

NHTSA ODI 11366188

IT STARTED ABOUT TWO YEARS AGO WHILE DRIVING DOWN THE ROAD IT STARTED JERKING LIKE IT WAS BETWEEN GEARS . TOOK TO DEALERSHIP SEVERAL TIMES JUST TO BE TOLD THEY COULDN'T FIND NOTHING. I TOLD THEM SOMETHING WAS WRONG AND ITS SO BAD WHEN IT HAPPENS VEHICLE STALLS AND ALMOST DIES. I HAVE CALLED JEEP AND THEY DO NOTHING BUT BLAME IT ON A RECALL THAT HAS BEEN DONE ALREADY. IT HAS GOTTEN SO BAD I BOUGHT MY WIFE ANOTHER VEHICLE AND I'M DRIVING IT DO TO MY SAFETY CONCERNS.

NHTSA ODI 11365359

IN JULY 2020, I WAS DRIVING, AND MY ENGINE LIGHT CAME ON. WENT TO JEEP, IN RENO, NV, WHICH DIAGNOSED IT AS A CAMSHAFT SENSOR ERROR; IT WOULD NEED TO BE REPAIRED BUT NOT CRITICAL. TECH RESET SENSOR, AND SAID IF IT COMES ON AGAIN, WE SHOULD SET A DATE FOR REPAIR. ON SEPT 3, 6:40PM, DRIVING ON THE HIGHWAY, COMING OUT OF AN INTERCHANGE, MY CAR SHUT DOWN! EVERYTHING. LUCKILY, CLOSE ENOUGH, I COASTED OFF TO THE RIGHT AND TOOK THE FIRST EXIT, BRAKED HARD, AND CAME TO STOP. COULDN'T RESTART. ORDERED A TOW. TEN MIN LATER, TRIED AGAIN, THE CAR STARTED, AND DROVE IT 3 MILES HOME @ 25 MPH. HIT 30MPH, IT KINDA 'CHUNKED', AND I WENT BACK TO 24-25MPH. SEPT 4, I TOOK TO LITHIA JEEP, AGAIN. LEFT IT WITH THEM. THEY CALLED ME LATER, AND SAID IT WAS THE CRANKSHAFT SENSOR, AND WOULD NEED TO BE REPLACED. TOTAL COST: $700. THEY KEPT IT OVER THE LABOR DAY WEEKEND, AND WILL FIX & RETURN, SEPT 8, 2020. I GOOGLED THE ISSUE; DISCOVERED A RECALL FOR JEEP PATRIOT'S MANUFACTURED MAY-JULY 2016. TODAY, SEPT 7, CONTACTED THE CHRYSLER RECALL DEPT, REGARDING THE S89 RECALL, LEARNED MY VEHICLE WAS MANUFACTURED JAN 15, 2016, AND NOT INCLUDED IN THE RECALL S89. MY VEHICLE, SAME MAKE/MODEL, WITH THE EXACT SAME ISSUES AS IN THE RECALL. THE AGENT SAID I HAVE TO GET THE DEALER TO ACKNOWLEDGE THE ISSUE IS THE SAME AS THE RECALL; THEN REQUEST A REVIEW BY THE JEEP DEALER'S REGIONAL SUPERVISOR, WHO, IF APPROVES, ALLOWS ME TO SUBMIT PAPERWORK, TO REQUEST CHRYSLER PAY ALL BILLS RELATED TO ISSUE, BACK TO THE JULY 2020 CAMSHAFT SENSOR ISSUE, UP TO AND INCLUDING THE REPAIR OF BOTH THE CAMSHAFT SENSOR, AND THE CRANKSHAFT SENSOR. THIS SEEMS LIKE A LOT OF FOOTWORK FOR ME, LET ALONE ALL THE PAPERWORK TO SUBMIT FOR, HOPEFULLY, PAYMENT AFTER THE FACT, FOR WORK RELATED TO A RECALL. CAN YOU STEP IN AND HELP? CAN YOU ADD MORE VEHICLES MANUFACTURE DATES TO THE RECALL, TO INCLUDE MINE?

NHTSA ODI 11353510

MY VEHICLE ENGINE HAS COME A COUPLE OF TIMES AND BEGAN STALLING WHILE DRIVING ON STREETS AND HIGHWAYS. I HAVE TAKEN TO DEALERSHIP AND THE PROBLEM WAS A FAULTY CRANKSHAFT SENSOR WHICH WAS A RECALL (S89) BUT HAVE BEEN INFORMED THAT MY VEHICLE DOES NOT QUALIFY FOR A RECALL. *TR

NHTSA ODI 11324085

MY VEHICLE DOESN'T WANT TO ACCELERATE. WHEN I AM ON THE FREEWAY IN ORDER TO KEEP UP AN ACCEPTABLE SPEED I HAVE TO KEEP THE GAS PEDAL COMPLETELY PRESSED DOWN. ALSO WHEN I LEAVE A STOP LIGHT/STOP SIGN THE JEEP HAS NO ACCELERATION POWER. *TR

NHTSA ODI 11323672

WHILE DRIVING HOME FROM WORK ON THE INTERSTATE YESTERDAY AT ABOUT 60MPH, MY JEEP SUDDENLY LOSS POWER AND STARTED SHAKING. IT WOULDN'T ACCELERATE AT ALL. I HAD TO QUICKLY PUT MY FLASHERS ON AS TO NOT CAUSE AN ACCIDENT WHILE I TRIED TO PULL INTO THE EMERGENCY SHOULDER. I TURNED THE CAR OFF FOR A FEW MINUTES THEN RESTARTED IT TO DRIVE HOME.

NHTSA ODI 11319544

AS I WAS DRIVING AT ABOUT 45 MILES PER HOUR, ON A TWO LANE ROAD, MY VEHICLE LOST ALL POWER. IT WOULDN'T HARDLY PULL ITSELF. IT ALMOST STALLED OUT COMPLETELY. I HAD TO SHUT IT OFF AND IT RESET FOR A SHORT TIME. FORTUNATELY I HAD A PLACE TO PULL OUT OF THE WAY. I'M HAVING TROUBLE GIVING MY VEHICLE THROTTLE NOW. I BELIEVE THE THROTTLE BODY IS THE PART THAT IS THE ISSUE. I'VE READ THAT IS A PROBLEM WITH OTHER JEEP PATRIOTS.

NHTSA ODI 11316916

MY CAR DOESN'T ACCELERATE LIKE IT SHOULD AND GETTING ON THE HIGHWAY OR TRYING TO SPEED UP ON HIGHWAY, THE CAR STALLS AND DOESN'T WANT TO GO. THE RPM DOESN'T GO ANYWHERE AND THE CAR JERKS A LOT. IT HAPPENING MORE EVERYDAY THAN BEFORE WHEN IT WOULD ONLY HAPPEN EVER SO OFTEN.

NHTSA ODI 11310829

CODE P0777 PRESSURE CONTROL SOLENOID B STUCK ON CAR IS NOT GOING INTO GEARS NOW. FIRST, IT WOULD ONLY GO INTO REVERSE. BUT, NOTHING NOW.

NHTSA ODI 11300895

AUTOMATIC JEEP, HAS DIFFICULTY SHIFTING BETWEEN GEARS WHEN ACCELERATING. THIS IS ESPECIALLY NOTICEABLE WHEN GOING A SLOWER SPEED (I.E. TURNING A CORNER, IN RUSH HOUR TRAFFIC WITH STOP-AND-GO SPEEDS), BUT DOES DO IT AT HIGHER SPEEDS (EX. 60 MPH TO 70 MPH). IT DOES NOT SEEM TO HAVE ISSUES WHEN DOWN SHIFTING. THE VEHICLE HAS A VERY NOTICEABLE LURCH/SHUTTER WHEN IT IS ATTEMPTING TO SHIFT TO A HIGHER GEAR AND WILL DO IT REPEATEDLY IN A SHORT PERIOD OF TIME. THE VEHICLE NEEDS TO BE DRIVEN A WHILE BEFORE IT WILL OCCUR, I DRIVE IT ABOUT 20 MILES BEFORE IT STARTS EXHIBITING THE ISSUE. THE ISSUE IS MOST FRIGHTENING IN CITY/RUSH HOUR TRAFFIC BECAUSE IT SEEMS LIKE THE VEHICLE MIGHT STOP RUNNING ALL TOGETHER. THE VEHICLE ALSO SEEMS TO STRUGGLE TO MAKE IT UP HILLS, AS IF IT DOES NOT HAVE ENOUGH POWER TO MAKE THE CLIMB OF EVEN A SMALL HILL. THE RPM GAUGE REALLY JUMPS UP HIGH TO ABOUT 5-6 WHEN CLIMBING A SMALL HILL OR ACCELERATING 5-10 MPH TO PASS SOMEONE ON THE HIGHWAY. THE ISSUE STARTED BEFORE THE VEHICLE HAD REACHED 60,000 MILES. FILTERS AND OIL HAVE BEEN CHANGED SEVERAL TIMES AND FUEL INJECTOR CLEANER HAS BEEN ADDED TO THE GAS SEVERAL TIMES, NONE OF THESE MEASURES HAVE CHANGED THE PERFORMANCE ISSUE OF THE VEHICLE.

NHTSA ODI 11300605

TRANSMISSION IS WINDING AND JUDDERING.

NHTSA ODI 11290679

TL* THE CONTACT OWNS A 2016 JEEP PATRIOT LATITUDE. WHILE DRIVING 20 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT TOWED THE VEHICLE TO OXMOOR CHRYSLER DODGE JEEP RAM (4520 SHELBYVILLE RD, LOUISVILLE, KY 40207, (502) 895-4520) WHERE THE POWER TRAIN CONTROL MODULE WAS REPLACED. WHILE TRAVELING 40 MPH, THE VEHICLE SHUT OFF AGAIN WITHOUT WARNING. THE CONTACT WAS ABLE TO PULL TO THE SIDE OF THE ROAD AND HAD THE VEHICLE TOWED BACK TO THE SAME DEALER. THE DEALER DIAGNOSED THAT THE CRANKSHAFT SENSOR WAS DEFECTIVE. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE AND ENGINE COOLING); HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA FOR ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 43,000.

NHTSA ODI 11278072

WITHOUT ALERTS, ENGINE STALLED WHILE DRIVING AT APPROXIMATELY 30 MPH ON A STRAIGHTAWAY, FRONTAGE ROAD. STEERING WHEEL LOCKED UP. I BROUGHT VEHICLE TO A STOP AND TURNED ON HAZARD SIGNALS. REMOVED KEY ENTIRELY AND THEN RE-INSERTED AND ATTEMPTED TO START VEHICLE. CAR FAILED TO START BUT MADE IGNITION NOISES FOR APPROXIMATELY 10 SECONDS WITHOUT SUCCESS AT WHICH ALL ALERT LIGHTS ON DASHBOARD LIT UP ONLY WHILE KEY WAS TURNED BUT FAILING TO START. I REMOVED KEY ENTIRELY AGAIN AND WAITED APPROXIMATELY FIFTEEN SECONDS BEFORE RE-INSERTING AND ATTEMPTING IGNITION ONCE MORE. THIS ATTEMPT SUCCEEDED AND I WAS ABLE TO DRIVE VEHICLE HOME.

NHTSA ODI 11270092

ON 06/20/2019, CAR BEGAN TO HAVE SPORADIC ACCELERATION PROBLEMS. NO CHECK ENGINE LIGHT APPEARED AT FIRST BUT BY MIDDLE OF DAY, CHECK ENGINE ALERT CAME ON. IMMEDIATELY AFTERWARDS, VEHICLE WOULD NOT ACCELERATE PAST 20 MPH. DROVE VEHICLE DIRECTLY TO MECHANIC WITH HAZARD LIGHTS ON DRIVING AT SPEEDS BETWEEN 15-20 MPH. MECHANIC WORKED ON VEHICLE REPAIRS FOLLOWING DAY (06/21/2019) AND REPLACED THROTTLE BODY & THROTTLE BODY GASKET. VEHICLE DID NOT HAVE ACCELERATION PROBLEMS AFTER REPAIRS.

NHTSA ODI 11270096