What 1,536 owners told NHTSA about the 2016 Hyundai Tucson Fuel Cell

Had to replace 2 door latches on passenger side in 2020. 3 months later the rear passenger on driver side is also defective. Can't open door from inside OR outside. This is a major safety issue. 3 out of 4 door latches failed.

NHTSA ODI 11418608

My rear passenger side door does not open from the inside of the car and also from the outside of the car when unlocked. This is a huge safety concern as anyone sitting in the back seat would be trapped inside the car in an emergency especially if my grandson were strapped in his car seat in the back and I had to get him out of the car as quickly as possible in an emergency. I called the dealership where I bought the car and they acted surprised even though this is clearly a known issue as I discovered while researching this problem on various blogs. I haven't taken my car to the dealership yet, I'm trying to determine if this will be covered under my 5 years/60,000 mile warranty as my car is right on the edge with my car having 55,000 miles and being 5 years and 2 months old. This problem happened very suddenly and we had no warning at all. The door worked when we left home for a trip and when we reached our first stop 60 miles later, the door would not open from inside or outside.

NHTSA ODI 11418622

Passenger front and rear doors do not open. Latches frozen and dog was trapped in front seat. Dog was able to crawl over driver seat to get out. Dealership Atlantic Hyundai in West Islip NY evaluated car and will charge over $1600 to repair two doors with 68,000 miles on car out of warranty. This problem is corrected in Korea without a charge, according to my internet research.

NHTSA ODI 11418557

When driving uphill on Vasco Rd between Brentwood, Ca & Livermore, CA started slowing down the more gas I gave the slower it went then suddenly there was a clattering sound all panel lights came on and engine died and would not restart. Tow truck driver said my engine blew. I usually get my oil changed between 5k & 7k . I just had my oil changed 600 miles ago. It is a 2.0 Hyundai 2016 Tucson. I read the NHTSA fined Hyundai for failure to recall engine failures on their 4 cyn and wondered if my car should have been included in any recalls.

NHTSA ODI 11418421

PASSENGER SIDE DOORS, FRONT & REAR, FAIL TO UNLOCK OR OPEN WITH THE INTERIOR DOOR LOCK SWITCH ON THE DRIVER'S DOOR OR FRONT PASSENGER DOOR. USING THE LOCK/UNLOCK ON THE KEY FOB DOES NOT WORK, EITHER. ADDITIONALLY, THE REAR PASSENGER DOOR WILL NOT OPEN FROM INSIDE OR OUTSIDE.

NHTSA ODI 11418165

Rear Passenger Door won't open and driver side door is getting stuck. Have 2 pull drivers side door to get it to open.

NHTSA ODI 11417908

The left-back passenger door now will not open from outside. I think it is a safety issue. In case of an accident, I would able to get my kids fast from the car.

NHTSA ODI 11417846

Passenger side door ( front) and driver side door (rear) are getting increasingly difficult to open even when they are unlocked.

NHTSA ODI 11417692

The passenger side front and rear doors can no longer be opened either from the inside or outside even when th vehicle is unlocked. The mechanism that activates the latches seems to be working as it can be heard on both doors, but the latches themselves seem to fail frequently. This results in a safety hazard since exiting the vehicle in case of an accident where the the only side that's not blocked is the right one becomes impossible except by crawling through the door windows which may not fit the occupant(s).

NHTSA ODI 11417694

THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE REAR DRIVER’S AND PASSENGER’S SIDE DOORS ALONG WITH THE FRONT PASSENGER’S DOOR FAILED TO OPEN FROM INSIDE OR OUTSIDE USING THE DOOR HANDLES. THE VEHICLE WAS NOT TAKEN TO A DEALER NOR AN INDEPENDENT MECHANIC FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO HAVE THE FAILURE DIAGNOSED AT AN AUTHORIZED HYUNDAI DEALER. THE FAILURE MILEAGE WAS 94,000.

NHTSA ODI 11417469

CAR FAILS TO MOVE FORWARD FROM STOPPED POSITION. WHEN GAS PEDDLE IS APPLIED PRESSURE, CAR DOES NOT MOVE, ENGINE REVS UP AND THEN CAR LUNGES FORWARD. IN SLOW TRAFFIC, CAR LUNGES FORWARD WITH NO ACCELERATION ON THE GAS PEDAL. WHEN PULLING INTO TRAFFIC, CAR WILL CEASE TO MOVE FOR A COUPLE SECONDS AND THEN TAKE OFF. WE ARE EXTREMELY WORRIED ABOUT GETTING INTO AN ACCIDENT WITH THIS VEHICLE.

NHTSA ODI 11416816

BOTH REAR DOORS WILL NOT OPEN NEITHER FROM THE OUTSIDE OR THE INSIDE, THE DOOR ACTUATORS FAILED 3 MONTHS APART. I'M VERY CONCERN CHILDERN ARE INVOLVED, AND I AM NOT SAFETY CONFIDENT WITH THE OTHER TWO FRONT DOORS! THIS IS A SERIOUS SAFETY MATTER - HYUNDAI HAS DONE NOTHING TO CORRECT THE ISSUE EXCEPT REPLACE THE ACTUATORS WITH THE SAME STYLE FAULTY ACTUATORS THAT WILL FAIL AGAIN - THIS IS NOT ACCEPTABLE FOR SAFETY OF MY FAMILY

NHTSA ODI 11416526

DOORS WON'T OPEN. DOOR LOCK ACTUATOR IS FAULTY. CURRENT REPLACEMENT DOES NOT FIX... AND PROBLEM REPEATS. HYUNDAI NEEDS TO FIX AND RECALL. THIS IS A WIDE SPREAD PROBLEM FOR THIS CAR AND A CRAZY SAFETY ISSUE!

NHTSA ODI 11416445

PASSENGER FRONT AIRBAG IS FAULTY. DEALER STATED THAT THERE IS NO OBVIOUS REASON WHY IT WOULD BE DAMAGED. THERE WAS A SIMILAR RECALL ON THESE PASSENGER AIRBAGS FOR A PREVIOUS MODEL.

NHTSA ODI 11416314

WHILE STOPPED,, WITH CAR POWERED BOTH ON AND OFF, REAR LEFT DOOR LOCK MECHANISM WORKING BUT DOOR WILL NOT OPEN FROM THE INSIDE OR THE OUTSIDE.

NHTSA ODI 11415733

THE PASSENGER SIDE REAR DOOR SUDDENLY WOULD NOT OPEN FROM THE INSIDE OR OUTSIDE. THE CHILD LOCK WAS DISENGAGED, AND NO AMOUNT OF LOCKING/UNLOCKING WOULD FIX IT. WE WERE IN THE CAR AND IT WORKED NORMALLY, THEN WHEN WE ARRIVED TO OUR DESTINATION COULD NOT GET MY KIDS OUT. THERE IS NO DAMAGE TO THE DOOR HANDLE FROM THE INSIDE OR OUTSIDE. IT HAPPENED OUT OF NOWHERE. THIS IS INCREDIBLY DANGEROUS, AS NOT ONLY COULD I BIT GET MY KIDS OUT QUICKLY IN AN EMERGENCY, I ALSO CAN'T LET THEM OUT CURBSIDE, AND AM FORCED TO PULL THEM OUT OF THE BACK SEAT WITH CARS FLYING BY. I HAVE MAJOR CONCERNS WITH ALL OF THE REMAINING DOORS FAILING, AND IT SEEMS LIKE THIS IS A CHRONIC WIDESPREAD ISSUE WITH HYUNDAI VEHICLES, AND TUCSONS IN PARTICULAR. I'M FEARFUL THAT THE DOORS WILL JUST SEIZE UP AND WE WON'T BE ABLE TO GET OUT OF THE CAR.

NHTSA ODI 11415640

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE REAR DRIVER'S DOOR FAILED TO UNLOCK FROM INSIDE OR OUTSIDE OF THE VEHICLE, WHILE ATTEMPTING TO REMOVE HIS DAUGHTER FROM OF THE VEHICLE. THE CONTACT CLIMBED OVER THE PASSENGER'S SEAT TO REACH BACK AND REMOVE HIS DAUGHTER FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO HYUNDAI OF PARAMUS (234 E STATE RT 4, PARAMUS, NJ 07652, (201) 488-3322) WHERE THE REAR DRIVER'S DOOR WAS INSPECTED AND THE LATCH WAS REPLACED. THE FAILURE RECURRED 10 MILES LATER WITH THE DRIVER'S SIDE DOOR LATCH FAILING TO OPEN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE DRIVER'S SIDE FRONT DOOR LATCH WAS REPAIRED. THE CONTACT WAS CONCERNED ABOUT TAKING THE VEHICLE BACK TO THE SAME DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

NHTSA ODI 11415449

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JIM ELLIS HYUNDAI ATLANTA (5785 PEACHTREE BLVD, ATLANTA, GA 30341) WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11415398

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STARTED LOSING MOTIVE POWER WITH A LOUD CLICKING SOUND COMING FROM THE VEHICLE. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND WAITED FOR A MOMENT BEFORE DRIVING TO HER DESTINATION. NAPLETON HYUNDAI (649 DUNN RD, HAZELWOOD, MO 63042, (314) 548-0956) WAS CONTACTED AND ARRANGEMENTS WERE MADE FOR THE VEHICLE TO BE PICKED UP AND TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CONTROL VALVES HAD CAUSED DAMAGE TO THE CATALYTIC CONVERTER. THE VEHICLE WAS REPAIRED. A MONTH AFTER THE REPAIR THE ENGINE FAILED AND THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPAIRED OR REPLACED. THE ENGINE WAS REPLACED WITH A REBUILT ENGINE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 104,000.

NHTSA ODI 11415438

REAR PASSENGER DOOR WILL NOT UNLOCK FROM INSIDE OR OUTSIDE. TRANSMISSION SOMETIMES PAUSES WHEN YOU START TO PULL OFF.

NHTSA ODI 11415221

AIR CONDITIONER GOES FROM COLD TO HOT CONSTANTLY.

NHTSA ODI 11415314

TL* THE CONTACT'S WIFE OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE REAR PASSENGER'S SIDE DOOR WOULD NOT OPEN FROM INSIDE OR OUTSIDE THE VEHICLE. TAMIAMI HYUNDAI (6780 AIRPORT-PULLING RD, NAPLES, FL 34109) WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OUT OF WARRANTY AND THE VIN WAS NOT UNDER RECALL. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000. THE VIN WAS NOT AVAILABLE.

NHTSA ODI 11415090

REAR PASSENGER DOORS FAIL TO OPEN FROM THE INSIDE AND OUTSIDE. PROBLEM OCCURRED WITHOUT ANY PRECIPITATING EVENTS TO BOTH LEFT AND RIGHT HAND REAR PASSENGER DOORS WITHIN MONTHS OF EACH OTHER. DEALER HAS ACKNOWLEDGED THAT THIS IS A KNOWN ISSUE WITH THIS CAR. LOCKING MECHANISM, ACTUATOR, ASSEMBLY REQUIRED REPLACEMENT.

NHTSA ODI 11415122

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO WERNER HYUNDAI (252 CAPITAL CIR SW, TALLAHASSEE, FL 32304) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11415167

REAR PASSENGER DOOR WILL NOT OPEN. IT LOCKS/UNLOCKS WITHOUT AN ISSUE, BUT THE INSIDE AND OUTSIDE DOOR HANDLES DO NOT WORK. MY CHILD COULD BE TRAPPED IN THE CAR IN AN EMERGENCY. THE VEHICLE WAS STATIONARY.

NHTSA ODI 11414811