What 1,536 owners told NHTSA about the 2016 Hyundai Tucson Fuel Cell

Rear passenger door will not open from inside or out. This happened with no warning. Grandchild was in rear seat and could not get out. This is a safety issue. The door actuators should be recalled.

NHTSA ODI 11429828

The contact owns a 2016 Hyundai Tucson. The contact stated that the rear passenger’s side door failed to open without warning. The contact stated that the lock and unlock function operated as designed however, the door would not upon from the inside or outside. The contact took the vehicle to the dealer and was informed that they had to hire a locksmith to repair the door. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 57,000.

NHTSA ODI 11429707

Issue: The rear passenger door will not open from inside and outside. We had set the Child-Lock to enabled, so diagnosing/troubleshooting from the inside is not possible. Frequent and consecutive pulls on the exterior door handle do not provide any opening results. Listening to the door panel when using the key fob or door lock toggle, it appears to be disengaging and engaging the lock; or at least it sounds the same as the other doors when locking/unlocking. We have two children we transport that are still in car seats. -- Situation or events that could have caused this issue: None. Was working the morning before. The vehicle has not had any minor impacts to any part of the body (no accidents or bumps, etc). -- Risk of Safety/Death in an Emergency: We believe this to be a safety issue in the event of an emergency (flooding, door collapsed on its side, etc.) -- Inspection: Pending via Dealership -- Warning Lamps: None

NHTSA ODI 11429728

This safety problem has now occurred twice. The passenger door is sticking and takes 5 or 6 times to pull on the handle to open the door. The door opens from the inside but not the outside. This same problem occurred in 2020 on the drivers door. The safety of others are put at risk because I have elderly parents that need to be transported and the door can not be open. This problem was reported to the dealer about a year ago since it occured on the other door(drivers door) of the car. The vehicle has only been inspected by the service department at the dealership. There were no warnings or messages prior to the problem failure.

NHTSA ODI 11429598

Initially, a couple weeks ago my back passenger side door stopped opening consistently from the inside. Locking and unlocking the door repeatedly would fix it. Now, with the key or inside unlock buttons, the driver and passenger side front door will visibly unlock but not open from the outside until the car has been opened from the inside - meaning you have to crawl through the back to get your doors open. The doors do not always open from the inside, as well, across the board now. That’s a huge safety risk if there were an accident or fire.

NHTSA ODI 11429631

While driving home from work, we were stopped at a four way intersection. My boyfriend asked me if I heard this knocking noise. I said he did and we were trying to figure out if it was the vehicle in front of us because I didn't have any warning lights on my dash indicating any kind of issue. The Jeep in front of us pulled away and we immediately could tell it was my vehicle. When accelerating through the intersection the vehicle was very slow to pick up speed and the knocking sound got louder and more frequent. As we were pulling into our driveway the car again had issues picking up speed, we live up a steep hill and I was worried we weren't going to make it. The oil light came on for a split second and went back off. I was not at my mileage for an oil change but my boyfriend said he was going to check it. He pulled the dipstick out and it was completely dry. He put two and a half quarts of oil in and it barely showed on the dipstick. He put another two quarts in and we let it sit. We turned it back on hoping it wouldn't make the knocking noise but it did. We took it to my mechanic who does my oil changes and he inspected the vehicle and took photos to show that there was no oil leak so he could only conclude that the engine was burning the oil for some reason. We took the car to a Hyundai dealer where they informed me that the engine was ruined and it would need to be completely replaced. They told me that it could be covered under the warranty and they would turn it in. After a week of hearing nothing, Hyundai offered to pay for 50% of the repair costs. I think this is absolutely ridiculous since there was no indication letting me know that my vehicle needed oil and it is clearly a problem with their engine that caused it to burn up all the oil when I was faithful about my oil changes. My mechanic printed all of the records of oil changes being completed on time and now they expect me to pay for this.

NHTSA ODI 11429466

The contact owns a 2016 Hyundai Tucson. The contact stated that while driving approximately 5 MPH and attempting to accelerate, there was a grinding noise coming from the vehicle. Additionally, if the accelerator pedal was not depressed a certain way, the vehicle would stall. The oil light would illuminate upon starting the vehicle and would disappear after a while. The contact would restart the vehicle 3-4 times before the vehicle would regain proper functionality. The failure occurred again while driving 50 mph. The doors failed to open from the inside or the outside except for the driver side door. However, for the driver’s door the contact had to lift the handle twice before the door would open. The contact took the vehicle to a certified mechanic. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 81,000.

NHTSA ODI 11429009

The contact owns a 2016 Hyundai Tucson. The contact stated that the driver’s side rear and passenger’s side front door would not open from inside or outside the vehicle. The dealer repaired the front driver’s side door latch a year ago. The vehicle was not diagnosed nor repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was approximately 95,000.

NHTSA ODI 11428734

1. Back passenger door won’t open from inside or outside 2. AEB AND BDS sensor light stays on on the dashboard. No wreck and cleaned all sensors but warning lights remains on.

NHTSA ODI 11428049

Hyundai Tucson door latch failure. Unable to open rear passenger door from the inside or the outside. If I were to be involved in an accident with passengers in the vehicle there would be no way for the passengers to exit the vehicle, which could result in someone dying. This vehicle has only 55,000 miles on it and Hyundai is aware that this is an issue on their vehicles but is failing to address it. Would like Hyundai to address this issue before it does result in a fatality.

NHTSA ODI 11428118

The contact owns a 2016 Hyundai Tucson. The contact stated that while driving, the vehicle experienced slow acceleration. There were no warning lights illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the catalytic converter, sparks plugs, and ignition coils needed to be replaced. The vehicle was repaired however, the failure recurred. The local dealer requested additionally testing on the engine. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was approximately 70,000.

NHTSA ODI 11428075

The contact owns a 2016 Hyundai Tucson. The contact's husband stated that while coming out of a complete stop, the vehicle would jerk and not upshift properly. The contact stated that no warning light was illuminated. Upon investigation, the contact associated the failure with NHTSA campaign number: 16V628000 (Power Train, Electrical System) however, the VIN was not included. The vehicle was diagnosed and repaired. The manufacturer was informed of the failure. The manufacturer agreed to cover 75% of the costs of the repair. The failure mileage was approximately 69,000.

NHTSA ODI 11428093

Brakes feel like ABS is always on. Feel unsafe to drive. Was told by Hyundai dealer that I need a new Steering Column and no explanation on how something like this can just break. Less than 60K miles when this issue started with brakes. I'm the first and only owner of this vehicle. The other safety issue is the doors not opening. 3 out of 4 doors have problems opening from inside and outside. This forum explains exactly what is happening to my doors. https://www.hyundai-forums.com/threads/rear-passenger-door-wont-open.603329/

NHTSA ODI 11427896

Rear Passenger and Driver door handles do not open from the outside OR the inside. I can hear the locks clicking but the handle just will not open the door from either side. Also, after unlocking my driver door handle, I have to pull it twice for it to open. This is a huge safety issue. I cannot have anyone ride in my backseat. It is essentially useless and it seems it is just a matter of time that my driver door handle go out also and I get stuck or cannot enter through my door. This is not normal wear and tear.. this is a malfunction and from what I have read is very widespread.

NHTSA ODI 11427693

Rear drivers side door latch is locked shut and will not open from the inside or outside. This is a safety issue because if someone is riding in the back seat and the vehicle was to start on fire or is in a crash and the person sitting there is unable to escape, due to the door being locked shut, they would die. I took the vehicle to the dealer and their solution was to replace the latch in the door. This door handle/latch has rarely been used and has been well taken care of.

NHTSA ODI 11427583

Financed the vehicle in July of 2019. After about 6 months of having the vehicle the right back brake light stopped working. Light bulb, socket, and fuses were changed but theres still an issue. I also noticed that I was having a problem with acceleration. Just recently I was on the highway on my way to work, as I was trying to accelerate my speed was going down, my vehicle basically wouldn't move. It started making this awful loud almost whistling sound. I thought I was going to die. I havent used my vehicle since. The vehicle also still has the same inspection sticker on it from the dealership. I have been unable to pass state inspection due to these ongoing issues.

NHTSA ODI 11427649

I not only have a recall on my vehicle but I also have a serious problem with acceleration. On multiple occasions I've almost gotten into accident due to my vehicle accelerating at a very low speed or not accelerating at all.

NHTSA ODI 11427652

The contact owns a 2016 Hyundai Tucson. The passenger’s side rear door lock failed to unlock from inside or outside the vehicle. The contact stated that the door remained locked. The contact had spoken with the dealer however, an appointment was not yet scheduled. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 20,000.

NHTSA ODI 11427462

My transmission gears shift keeps on sticking in the park position and also I’ve been having to replace my left side parking lights I believe it’s an electric problem or fuse and the dealership seems to can’t fixed this issue with my vehicle each time I take it there

NHTSA ODI 11427339

The rear door will not open. The vehicle only has 52,000 miles and nothing was done to cause this failure. After research, his is a known issue with the Hyundai Tucson and could be a safety issue if passengers need to exit the vehicle quickly. The door actuator's in certain years of the Tucson are known to fail.

NHTSA ODI 11427014

Rear passenger side door handle suddenly will not open from the inside or outside of the car. Only 34,000 miles on the car and rarely use the back seats or doors. Door handle worked fine and a short drive later no longer opens from inside or outside.

NHTSA ODI 11427034

88000 mile Tucson SE with 2.0L DOHC GDI motor, has had all regular preventative maintenance intervals, last oil change + other maintenance at 84400 miles by Hyundai. Check engine light came on for intake camshaft timing over-advanced (P0011); noted increasing engine noise and performance loss while driving. Made appointment with dealership immediately. Hyundai dealership inspected and claimed "almost no oil left and sludge present in oil". Service manager advised possible cause could be piston ring failure. No indication of low oil pressure on vehicle. Safety concern is engine failure without warning due to seizing if the oil level and sludge are as bad as dealership claimed, especially at the rate of oil consumption over the mileage interval.

NHTSA ODI 11427064

The contact owns a 2016 Hyundai Tucson. The contact stated that the passenger’s side rear door would not open when unlocked from either inside or outside the vehicle. The contact had not taken the vehicle to be diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 55,000. The VIN was unavailable.

NHTSA ODI 11426775

Rear passenger side door will no open from the inside or outside. Additionally, have to pull on the driver's side door forcefully at least three times in order to open when attempting to enter the vehicle. My safety and the safety of my passengers is in jeopardy if we are unable to exit or people are unable to properly enter the vehicle in an emergency. There were no warnings provided by the vehicle before the issue began.

NHTSA ODI 11426845

All dashboard lights turned on and speedometer stopped working while driving. Vehicle accelerated and braked without driver input.

NHTSA ODI 11426805