What 1,536 owners told NHTSA about the 2016 Hyundai Tucson Fuel Cell

When I unlock all doors from the driver side inside you cannot enter the vehicle on the passenger side front door from the outside handle, you have to manually reach over and pull from the inside

NHTSA ODI 11465278

The passenger doors, front and back, have stopped opening. The handles from inside and from outside will not open the doors. This is a tremendous safety issue as in the event of a fire, accident, etc people would not be able to exit the vehicle. There is no warning when the doors will not open...it just happens. It has caused a big panic and fear for use of vehicle in the event that soon no doors may operate. This problem is a n issue across the board with Hyundai. Hyundai should be recalling and fixing this before someone is killed because they cannot open a door.

NHTSA ODI 11465045

The contact owns a 2016 Hyundai Tucson. The contact stated that the front and rear driver’s side and front passenger’s side windows fell down inside the door panel. There were no warning lights illuminated. The local dealer diagnosed the vehicle and determined that the window regulators needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 84,683.

NHTSA ODI 11464791

All of the window motors in my doors have broken all at once. The windows will not go down because the motors are broken. There are no warning lights for this. It is is a dangerous risk because if there was an emergency where the windows would need to come down they wouldn’t. I do not see how this isn’t a recall when all FOUR window motors have broken at once.

NHTSA ODI 11464899

Hyundai dealership just gave me my vehicle back after having it for 3 months replacing the engine due to engine failure which a class action law suite was filed about. While having my vehicle they also replaced all the ignition coils and spark plugs, 1 day after receiving my vehicle back my car throws the following codes and has to go back to the dealership. P0353- ignition coils C primary control circuit/open P0354- ignition coils D primary control circuit/open P0420- Catalyst system efficiency bele9 threshold bank 1

NHTSA ODI 11464602

The front driver side door does not open when unlocked. It seems to me a known issue that the lock actuator tends to fail on these doors. This is a huge safety concern.

NHTSA ODI 11464539

No or reduced acceleration after stopping, no shifting at all into gear, vehicle hesitating, especially in low gears at speeds less then 10 MPH while idling in traffic. Issues shifting into gear and accelerating when pushing accelerator especially when going downhill. Issue happens nearly every time the vehicle is driven. Rear driver's side door will not open from inside or outside of car. Seems to be an issue with the cable/pulley system. Could definitely be a safety hazard in an emergency situation.

NHTSA ODI 11463921

Transmission slips when trying to accelerate any. No leaks etc. Almost had a wreck trying to merge onto the interstate with my family in the car.

NHTSA ODI 11463625

I was driving on interstate and my vehicle felt like it was losing power. It felt like the engine was failing. My car started squeaking and flutter when I tried to accelerate pass 65 mph. I took it to delearship and they told me my engine needed replaced. It only had like 89k miles on it. They replaced engine. I picked up SUV, and as I am driving home on interstate my car started to shake and squeal again when I accelerated to 65 mph. It seemed I had to floor the accelerator to get to 65 mph. I took suv back and this time they told me it was the transmission. It is currently in shop getting transmission fixed. Hyundai has had my car now for 4.5 months replacing motor and now transmission. I bought this car brand new, and had issues with this SUV in the past. It would consume a lot oil way before it time for oil change, but dealership did oil consumption test and said it was fine. It lost complete power at traffic stop. Every time I took it to delearshop they would say everything look good. My model Vin number isn’t on the recall list, but I wouldn’t purchase a used 2016 Hyundai, Tucson do to safety concerns.

NHTSA ODI 11463457

The contact owns a 2016 Hyundai Tucson. The contact stated that both front and rear passenger’s side doors failed to open from inside or outside the vehicle. The vehicle was taken to an independent mechanic where the vehicle was diagnosed with an actuator failure. Neither the manufacturer nor the dealer had been notified of the failure. The vehicle was not repaired. The failure mileage was approximately 45,000.

NHTSA ODI 11463480

My passenger door and back drivers side door won’t open when unlocked. You have to open the door from the inside

NHTSA ODI 11463497

Door latch failure. The door latches do not work, and become un-openable. 11/2020 & 04/2022. Yes it is currently available for inspection with a non-operational door. Safety issue, cannot exit the car. Cannot get kids out of the car. I cannot get out of the car. No one can open the car door that is affected when unlocked from the inside or the outside of the car. Yes, there are articles, fixes and my personal mechanic and Hyundai mechanics have addressed the previous same issue in 11/2020. The car was inspected by a Hyundai dealer 10/2020 who gave me a quote to replace the door latches and locks. The car was inspected by my mechanic at a Chevrolet dealership as well, who installed part #Hyundai actuator motor Front door lock 81310D3010. The car has not been inspected by police or insurance. The car has had same failure in drivers door that was fixed by a different car manufacturer. The car currently has a different door latch failure. There are no warning lamp indicators. The door simply will not open at all when unlocked causing a problem for anyone to exit the vehicle in an emergency.

NHTSA ODI 11463387

The contact owns a 2016 Hyundai Tucson. The contact stated the passenger’s side failed to open from the inside or the outside. The vehicle was not taken to a dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 69,995.

NHTSA ODI 11463234

There appears to be a dangerously common malfunction on my 2016 Hyundai Tucson. Without any warning or indication of failure I am unable to open either of my rear passenger doors. Neither from inside, nor outside. The door locks appear to lock and unlock, manually and/or electrically, but the none of the door handles work. First the rear right side, followed by the rear left side a day later. It would be impossible in an emergency for someone to exit or be removed from the vehicle. God forbid there was a fire, or child stuck in a car seat. Vehicle is available for inspection. Though have not been able to have a dealer inspect it yet...Hyundai is not returning my calls. How can this not be a recall yet!! Do innocent people have to die first? There's no reason to have "tombstone legislation". Be proactive.

NHTSA ODI 11463102

Passenger rear door will no longer open on first try after locking and unlocking vehicle

NHTSA ODI 11462758

The engine caught fire while driving. The entire vehicle was engulfed in flames as a result. Total loss of vehicle.

NHTSA ODI 11462222

While climbing the hill on Highway 5 south, the engine RPM dropped so I was moving the car to the shoulder, and while moving, black smoke came out of the engine hood and stopped the car on the shoulder, and then, the fire began to rise under the engine hood. An insurance company investigation determined all losses. Geico Claim #0547433700101042

NHTSA ODI 11461565

Passenger rear door will not open from inside or outside. no damage or accident has occurred. door just quit opening.

NHTSA ODI 11461351

Passenger door has to be forced open when unlocked. Once opened the door works fine. Door works fine from inside. This is a safety issue because if n an accident happens and can't get in the driver's side, rescue workers couldn't get into the passenger side. I've read many customer complaints for the same issue with all doors. This should be a recall.

NHTSA ODI 11461188

The rear doors on both driver and passenger side will not open. They will not open from the outside or inside. This is a safety concern since I have children in car seats. I am not able to secure my children in their seats. My children are not able to exit my vehicle safely. If I were to be in a collision, first responders would not have access to my children. This is not the first Hyundai Tucson to have this problem as from further research, hundreds or owners have complained of this exact problem. Someone should be held responsible and accountable.

NHTSA ODI 11461043

The contact owns a 2016 Hyundai Tucson. The contact stated while coming to a stop at approximately 2 MPH at a traffic light, the vehicle rolled forward, failing to come to a complete stop, and collided with the rear bumper of the vehicle in front. The contact stated that the "four-way braking" warning light and another unknown light were illuminated. The contact stated that there was damage to the rear bumper of the vehicle in front. The police were called but no report was written and there were no injuries. The contact had driven the vehicle to a local dealer where it was diagnosed with an issue with the ABS related to NHTSA Campaign Number: 20V543000 (Service Brakes, Hydraulic) and needed to be taken to a manufacturer dealer for repair. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 59,000.

NHTSA ODI 11460785

The contact owns a 2016 Hyundai Tucson. The contact stated that the brake pedal made an abnormally loud grinding sound while depressed. There was no warning light illuminated. The contact was able to drive the vehicle to her residence. The vehicle was taken to an independent mechanic the next day. The independent mechanic diagnosed that the vehicle rear brakes had failed; and both the rear brakes and rotors were replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 55,000.

NHTSA ODI 11459998

The contact owns a 2016 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the oil level warning light was flickering. The contact stopped and checked the oil level and continued to drive. While driving, there was an abnormal sound coming from the vehicle before the engine seized. The vehicle was towed to the local dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 92,976.

NHTSA ODI 11460044

Multiple door latches failing all within the past 6 months, UNABLE to open from inside or outside. Rear doors both failed within weeks of each other. Front driver's side door is now beginning to stick, which is how the other failing doors began to initially fail. If you Google this issue, you will see it is a common problem for 2016 Hyundai Tucson model. This is a critical issue as all door latch assemblies are failing at the same time on my vehicle, which will make it nearly inoperable, as well as a safety issue if I or my 3 children are unable to enter or exit the vehicle. I took the vehicle to a local ASE certified repair shop and they stated that the cables inside the latch assembly become stretched or compromised. They were able to perform a temporary fix, but they said in order to completely fix the issue, the entire latch assembly needs replaced. The temporary fix did not even last for 3 days and cost me $300. Cost for the assembly part alone for one door is approximately $200. If you add that to labor, I will be spending nearly $1,600 to replace all 4 door latch assemblies. This should not be the consumer's responsibility as it is an ongoing issue for this make and model year. I have submitted a complaint for recall directly to Hyundai US, but this is a critical issue, and something needs to be done immediately!

NHTSA ODI 11459599

The contact owns a 2016 Hyundai Tucson. The contact stated while driving at an undisclosed speed and attempting to merge into traffic, the vehicle failed to accelerate as needed. The contact stated that the vehicle failed to accelerate above 40 MPH while depressing the accelerator pedal. The contact stated that the vehicle was taken to the dealer however, the mechanic was unable to determine the cause of the failure. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 85,000.

NHTSA ODI 11459129