What 1,536 owners told NHTSA about the 2016 Hyundai Tucson Fuel Cell

Put car in drive and it does not engage and will not move. It acts like it is still in park. However, the reverse gear does operate.

NHTSA ODI 11471479

The dual clutch transmission is malfunctioning. The car is lurching when accelerating, failing to accelerate and/ or delayed acceleration, and shaking/ shuddering terribly. The car is available for inspection upon request. My safety as well as others is at risk because there have been multiple incidents where the car's accelerator wouldn't engage when going 70+ mph on the interstate almost causing an accident. The car also lurches and shakes terribly. Yes the problem has been confirmed. The problem has been inspected on similar cars having the same problems but not mine specifically. There were no other warning lamps, messages, or other symptoms of the problem prior to the failure. The problems first appears May 14, 2022.

NHTSA ODI 11471495

Rear driver side door will not unlock either by electronic or manual manuvers - Locked in senario. Passenger door wont unlock electrinically but manually can open with handle.

NHTSA ODI 11471514

The contact owns a 2016 Hyundai Tucson. The contact stated that the rear passenger’s side door failed to open from inside or outside of the vehicle. The contact had spoken to the dealer and was informed that the vehicle was not under recall. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 63,000. The VIN was not available.

NHTSA ODI 11471196

REAR PASSENGER SIDE DOOR WILL NOT UNLOCK/OPEN. CANNOT BE UNLOCKED BY ANY SWITCH. FROM INFO I HAVE BEEN ABLE TO FIND THIS COULD BE A VERY DANGEROUS SITUATION. I HAVE NOT BEEN TO THE DEALER OR CONTACTED THE MANUFACTUER. NO WARNING LIGHTS OR ALARMS HAVE BEEN ACTIVATED BY THE VEHICLE.O6/

NHTSA ODI 11471041

When I go to accelerate my vehicle it does not accelerate properly. It actually slows down to the point of almost stopping. It is very dangerous when I am getting on the highway. I have had cars almost rear end me due to this issue. I travel with my children in this car.

NHTSA ODI 11470943

Window regulator on the front passenger side window is no longer working after just over 50,000 miles. Window regulator on the front driver’s side does not always work. I was quoted that it would be a $700 repair by the dealer. Front passenger side window is being held up by card board stuffed inside the door (the dealer’s advice). Door lock actuator on the front passenger side door does not allow you to open the door from the outside when unlocked. Both issues are serious safety concerns if the car were to be in an accident. Both issues are very common with this make and model.

NHTSA ODI 11470025

I was on my way to work as normal. There were no warning lamps or other notifications/signs of a problem when all of a sudden, my vehicle started decelerating. I looked in the rearview mirror and saw smoke. I immediately pulled over and the smoke increased. Within a matter or seconds flames started to shoot out from under the hood. I don't know if the fire started from something electrical or engine-related but it spread fast! Before the police and fire truck arrived at the scene, my car was engulfed in flames! This was a terrifying and horrific experience! Prior to this, I had to replace all of the motors on the windows and noticed the jerky movements when driving in Turbo mode that I was told was normal. I didn't even have the car for 2 years! When I contacted Hyundai about the windows, they did nothing and the Rep referred me to get rid of it! I should have listened.

NHTSA ODI 11470071

Engine has no oil less three months since last oil change, vehicle did not have any type of low oil notification, car just stopped engine locked up.

NHTSA ODI 11469998

The driver's side front door and rear door lock actuators failed in both the doors and you are unable to open the doors from the exterior of the vehicle after the doors have been locked. The only way to open them is to go around and open them from the inside of the vehicle. This is a major safety concern due to not being able to quickly access the vehicle from the outside to get someone out of the car if it was to be involved in a wreck/on fire. As a first responder this is a situation that I have encounter in my work experience and could be the difference in someone living or dying in a collision. This issues is well documented online and with the dealership when I called to discuss it with them. This part does not have any warnings before it fails and one day it just stops working. Our vehicle is a 2016 and has around 50,000 miles so it is not old by any means. I have not had any of the parts examined by anyone such as the insurance company but I am a police officer that is trained in Advance Crash Investigation and Crash Reconstruction.

NHTSA ODI 11469790

Rear door will not open from the inside or the outside

NHTSA ODI 11469838

Shortly after purchasing this vehicle I noticed I was using more oil than I had in other vehicles in the past. I thought it may have been normal for this different type of vehicle. The longer I owned this vehicle the more oil it consumed. I became worried and asked my brother who is a mechanic and he said sometimes turbos go through extra oil. It then got to the point I was going through close to a quart a week. I then was driving down the highway and my engine stalled and quit. Come to find out I had somehow been getting gas into my oil and it ruined my engine.

NHTSA ODI 11469409

Rear driver side door handle does not open, seems to be a safety issue with this car

NHTSA ODI 11469436

BOTH REAR DOORS WILL NOT OPEN FROM OUTSIDE OR FROM INSIDE THE VEHICLE. CHILDREN PASSENGERS HAD TO CLIME TO FRONT TO EXIT CAR. EXTREMELY DANGEROUS.

NHTSA ODI 11468966

The passenger side door will not unlock from the outside. You can hear when you press the unlock button but nothing happens you have to physically open the door from the inside to let the person in to the core. Also we have had to replace the driver side and passenger side front window gears or whole panel in the door do you to the gears rotting out because they are cheap plastic pieces. We are now having to replace the third window which is the rear driver side for the same issue. When you open the door the gears look likeThey have eaten each other. It is due to cheek horrible product being used in the door. I see multiple complaints about these two issues and they both should be recall issues. It is also a safety hazard because the windows can fall at any moment and shatter and if the rest of the door handle goes out there is no way to let anyone out of the car from the outside

NHTSA ODI 11468859

Transmission can lurch forward or hesitate, shudder when accelerating from a stop. More problematic is the extreme vibration/shuddering of the car when in stop and go traffic. It is so severe passengers are actually thrusting back and forth in their seats. First occurrence was at 23,000 miles when a warning light came on saying, "transmission running high, pull over while driving in traffic." At the time I was driving in moderately heavy city traffic for about 20 minutes. Hyundai service reported they could not duplicate the problem, and no codes found in any system, so no repairs performed. Was informed service mechanic that this can happen in extended traffic. However, I had not been in extended traffic. I continued to experience other issues as noted above and when complained about them was told there was nothing wrong with the car, it just had some quirks with the transmission, nothing that needed repair. Recently my driving has changed from city to interstate driving and starting about 5,000 miles ago, the severe shuddering/vibrating happens when traffic is tied up on interstates. The car has not been overheated by hot weather or extended driving as suggested by the service center. When I took it back in for servicing I was informed there was a "dry and wet" type of transmission in the 2016 Tucson's, and I had the dry one which is problematic. Again, the mechanics were unable to duplicate the problem, and said there was nothing they could do to fix the car as it was inherent in this transmission. They suggested I contact Hyundai and ask for the transmission to be replaced as it was still under warranty. Current mileage is 39,000. I have contacted hyundai but they insist, I must take it back to the dealer so they can "duplicate the problem and repair it. It has been and continues to be very frustrating trying to deal with hyundai. I do not feel safe driving long distances in the car and consider it to be a safety concern. Please advise. Thank you, Ellen

NHTSA ODI 11467862

My 2016 Hyundai Tucson has repeatedly had a major safety issue when one of the doors will suddenly completely stop working. One day a door will work fine, and after no accidents, impact, or any other known factor, the door is completely unable to be opened. The handle operates as intended, but the door itself does open. In the 4 years I have owned my car, I have had to repair 6 instances of this problem (2 of the doors having this issue again after initial repair). This issue includes my driver side door, where I have had to crawl through the car to get out. Apparently this is a known issue impacting a large amount of Hyundai Tucsons. This is obviously a major safety issue. If these doors cease operation for seemingly no reason due to some poorly designed / manufactured component, I can’t imagine they could withstand any sort of vehicle collision / accident. I hesitate to imagine a situation where someone is in some sort of collision and need to escape a burning vehicle / pull a child out of a vehicle and their doors do not work.

NHTSA ODI 11467476

Driver Side door no longer opens from the outside after it has been locked. Rear Driver Side door no longer opens from the inside or outside handle. Seen numerous reports and accounts online report this same issue. I have a 6 month old child and cannot have the doors on my car not opening.

NHTSA ODI 11466894

Both back doors will not open from inside or outside. Very dangerous safety concern

NHTSA ODI 11466638

Driver side window will not go down. It’s stuck.

NHTSA ODI 11466501

Rear right door stopped opening from inside and outside just over a month ago. Two weeks ago front passenger door started to not be able to be opened. To not be able to safely exit a vehicle is a tremendous safety concern....in an accident , in another emergency situation, if vehicle caught fire, etc. Which door will not be operable next? How can my elderly, disabled family member safely ride in this vehicle and get safely out? Will I need to drive to a fire department to get doors cut open? (this actually is my go-to safety plan at this point) We took to our Auto repair, they also could not open these doors. There are no dash warnings of doors being compromised. The vehicle was not in any accident incident. Internet searching reveals this to be a widespread problem with the Hyundai vehicles

NHTSA ODI 11466185

The driver door makes clicking sound but does not unlock with the rest of the car doors using my automated lock/unlock feature on my key. In searching online, this is a huge/broad issue among Hyundai Tucson 2016/17 owners.

NHTSA ODI 11465989

2016 Tucson rear doors wouldn’t open

NHTSA ODI 11465612

3 out of the 4 windows do not go down or up with window button. The windows now move down on their own when driving that can cause a distraction if in bad weather like with heavy rain, wind, or sand storm. If I hit a bump in the road the window come down some much distracting my driving ability. I'm having to stop the card and pull up the windows with my hands now which anyone could go to my car now and just slide the windows down with their hand and break in to the suv. This happen just during my warranty but was unable to take it in due to covid restrictions at the time for myself before the time expired on the warranty. This seems like a know issue for the make and model from many in the hyundai tucson community.

NHTSA ODI 11465242

Passenger door wont open when unlocked using the key fob. If opened from the inside and left unlock the door will open.

NHTSA ODI 11465275