What 1,536 owners told NHTSA about the 2016 Hyundai Tucson Fuel Cell

The vehicle will not accelerate properly. Several times, I have been on the interstate, and the vehicle would barely increase in speed. Several instances have let to life threatening situations. Numerous times, I have gone to get on the interstate, and the vehicle would slow to nearly a stop, and even when having no other choice but to floor the gas pedal, it still would not accelerate. I've been forced to go off the road, in the middle of the interstate, so many times I've lost track. It's dangerous, and needs to be addressed immediately. I'm considering a lawsuit.

NHTSA ODI 11519849

Air bag light is on. Hyundai dealer diagnosed problem as a faulty clock spring.

NHTSA ODI 11519629

I have several doors that do not open when unlocked. The seems to be a common issue for this vehicle based on Google searches. The drivers door has to be unlocked multiple times before the door will open. The passenger front door will not open at all from the outside. The back drivers door does not open from inside or outside. It seems all of the door are slowly failing causing the potential to become trapped inside the vehicle or being prevented from getting to someone inside if needed.

NHTSA ODI 11519694

Noticed excessive oil consumption (no visible leaks) ~ 1 qt (or more) per 1000 miles. Right before the oil change at 83656 mi (~4000 mi after the last oil change, I decided to check the oil level and the dipstick was completely dry, with no low oil lights no check engine lights, no leaks, nothing. When I went to the dealership for the oil change and mention that - the engineer said that "1 quart of oil consumption per 1,000 is a norm for Hyundai". BTW the Hyundai Tucson 2016 manual states that the oil change interval is 5000 mi, so if the 1qt/ 1000mi is normal for Hyundai so I have to drive to the oil change on a dry engine! When I requested to perform a consumption test they can only order a consumption test if Hyundai grants it. They made a claim for me, but there’s no guarantee that they will even respond.

NHTSA ODI 11519385

i HAVE BEEN HAVING ISSUE WITH THE CAR STALLING OR TURNING OFF WHEN IM WAITING FOR THE LIGHT TO TURN GREEN

NHTSA ODI 11518842

Engine is burning oil, car dealership has confirmed the engine is in fact burning oil and that I do need a new engine. Oil consumption test has been completed, and I was told to check my oil daily and to add oil. Hyundai will not approve an engine replacement. There are no lights or warnings at all.

NHTSA ODI 11518849

I own two Hyundai tucsons. I am very concerned about the rise of thefts and the economic damages that this vehicle has caused our nation. Close to home. I have seen my auto insurance increase with each renewal (every 6 months) by $200. So I am paying $400 more a year for the last 2 years which is an $800 increase because I own a Hyundai Tucson and the insure is taking additional precautions due to the safety and economic risk that me owning a Hyundai Tucson has. I am urging the NHTSA to hold Hyundai accountable. It's not just the fast. It's not just deaths. It's not just damage of property and the progress of crimes of stealing a Hyundai. It's all the other innocent people who are paying hundreds if not thousands of dollars more annually because a manufacturer put out a poor product. In 2023 we have now gone through a pandemic. We've gone through inflation and other numerous occurrences such as gas, eggs and milk which have dramatically increased in price because of other outside factors. Having another issue affect innocent families at no fault of their own creates a devastating result for those just trying to keep their head above water and now making a decision of food or other necessities so that they can pay inflated insurance because a company has put out a poor product that has resulted in crime and harm coming to people. Hyundai has had months to issue a recall and to do the right thing. It's clear some intervention is necessary at this point to protect the American consumer.

NHTSA ODI 11518198

Unable to move the car while in traffic. The car slows down in traffic creating the possibility of accidents/crashes. The car will not go forward and only moves in reverse.

NHTSA ODI 11518363

The car is making a sound when I step on the brakes. The brakes were just done a couple of months ago. The engine is making a funny sound. The engine light came on but then went off. The air conditioner stop working and heat is only coming out of it.

NHTSA ODI 11518365

Back in december, 2022 my car was doing a shocking change of speed all of a sudden, for example I would be driving and accelerating, but the car would not speed above 40mph, and while I was still pressing on the accelerator, it would do like a shocking movement and accelerate all of sudden. At that time, the car had just stopped accelerating above 20mph which almost got me into an accident on the highway. I took the car to the Hyundai and they said that the engine was fine and had passed all tests, that only the sensor needed to be changed. I paid for the repair, but since I got my car back this is still happening, and I almost got into an accident again in the highway. I was just entering into the highway and when I pressed the gas pedal to change lane the car just blocked it did am abrupt movement trying to change speed, it didnt increase the speed, the car behind me was coming fast and beeping because it seemed like my car was coming to a full stop instead of speeding, but all of a sudden the car again did an abrupt change of speed and started increasing up to 60mph, but in order for this to happen, I had to release and press again. It is not the first time, I have tried contacting the service center to inform them that the car is acting the same way, the only difference is that now it doesn't stay at 20mph, this time it does speed after a few tries, but very abruptly

NHTSA ODI 11517256

Upon acceleration onto highway or up a hill the car at times will rev and not shift or move /increase speed. Getting onto the highway I have had to pull into the shoulder until vehicle snaps out of it and decides to shift. Extremely dangerous & happening more often than not now.

NHTSA ODI 11516642

Both rear doors are now non-working as the remote and the manual lock will not open the doors. The driver's side door broke first about two months ago and just this week the other rear door is not unlocking just as the other door did. Fortunately, this did not happen when I had my one and two year old grandsons in my car. My car is unfortunately out of warranty so now I have to pay big bucks for the dealership to repair this issue. As I've researched in the Hyundai Tuscon forums this fix by the dealership is often temporary and needs to be repaired multiple times as they continue to replace the part necessary with the same part that breaks down. I've got less than 70,000 miles on my vehicle. If this is not a safety issue, I'm not sure what is.

NHTSA ODI 11515955

Airbag light on dealer says it needs replaced.

NHTSA ODI 11515676

I have a 2016 Hyundai Tuscon Limited Turbo which I bought USED in August of 2018. The same week I left the lot I returned multiple times complaining that the car was hesitating and seemed like the transmission was having problems. The car would hesitate to go from a stop, several times leaving me and my infant (at the time) in the middle of intersections crossing traffic and unable to move. It almost got us SLAMMED multiple times. I explained this to them and they just kept telling me it was because of the turbo. I said NO ONE in their right mind would manufacture a car that goes fast at the cost of safety. That was insane to me but they kept sending me home. I returned over and over and over again for the entire 1st year I had the car with no resolution. Eventually, I also discovered issues if I had to brake hard, several times almost running into the back of people and on 08/08/2020 I actually DID slam into the back of someone. I got to eat the cost of the insurance claim - only later to find out that there was a recall on the ABS system which I believe caused the accident. In 2020 when the transmission died, they replaced it under warranty. It took 49 days to replace, meanwhile I have an infant and riding a bus and riding my bike everywhere because the dealer did not help me with a rental or loaner. Then a year later in the middle of 2021 the engine died which they replaced under warranty, this time providing me with a rental for only a short time of the month long situation. Also racked up tow and tow storage bills exceeding $500 because it broke down on a major road in the middle of the night. Now, on 03/11/2023 I heard a sound coming from the engine which sounded like a cat screaming, coupled with severe hesitation when trying to accelerate. Took it to the dealer and they refuse to fix it, said the warranty company declined it. Called Hyundai Corporate and they said the same thing. Called warranty company and they said NO ONE EVER SUBMITTED A CLAIM!!!!!

NHTSA ODI 11515354

The passenger read doors lock up and become unoperable. So the doors cannot be opened from the outside or the inside. This creates a massive potentially tragic situation. If your children or a senior is in the back seat and a fire or an accident occurs they will not be able to leave the car from the rear doors. Let me make this very clear. The doors jam up and will NOT open from the inside or outside no matter what the lock position is in. Also, I see evidence online of this happening to a number of people. Hyundai did not issue a recall, but the indicated that they would fix it under "extended" warranty but when i brought it in (the door was frozen shut) they said this was something else and proceeded to charge me about $500 for the repair; $250 for the part and the same for the labor. This is a common problem and because of the seriousness involving injury and potential death this should have been recalled. How frightening is it to be locked in your car after an accident or fire?

NHTSA ODI 11514993

Component: WIndow Regulators fail, leaving window in down position and unable to be closed. Safety issue: Weather and the elements can enter the car, there is risk that children can fall out of the open window, probably others. Has it been reproduced: My 2016 Tuscon needed its 5th window regulator replacement. I was fortunate that the first 4 were under warranty. It is evident that this is an inherent defect in the Hyundai Tuscon window design. This statement is backed up by the many comments on the Hyundai forum website: https://www.hyundai-forums.com/threads/window-regulator-2016-hyundai-tucson.671843/ At this point every window regulator has been replaced once, and in the case of the drivers window, it was replaced twice. There was no warning that this failure would appear. This component has failed on the following dates: 6/4/2019, 10/30/2019, 1/2/2021 (2 windows), 3/29/2023.

NHTSA ODI 11515026

THE WINDOW ON THE DRIVER'S SIDE STOPPED WORKING AND WAS STUCK DOWN. I HAD TO HAVE A LARGE PIECE OF THE DOOR REPLACED BECAUSE OF THE WAY THAT HYUNDAI MANUFACTURES THE PART WHICH CAUSED IT TO BE A VERY COSTLY REPAIR AS WELL. LESS THAN 6 MONTHS LATER, THE BACK WINDOW ON THE DRIVER'S SIDE HAS THE EXACT SAME PROBLEM.

NHTSA ODI 11514851

THE BACK PASSENGER DOOR WILL NOT OPEN REGARDLESS OF THE LOCK/UNLOCK FUNCTION. IT IS THE MAIN DOOR THAT MY CHILDREN USE TO GET IN/OUT OF THE CAR FOR SCHOOL, ETC. I REPORTED THIS TO HYUNDAI AND THEY JUST SAID THEY THINK IT IS A LATCH DEFECT. NO ATTEMPT TO REPAIR.

NHTSA ODI 11514853

In the last 6 months my driver side window, front passenger side window and back left side window have failed. To date it has cost over $1300, not including the newly defective rear passenger window. The dealer has no explanation, they act as if they have never seen this before. The explanation appears to be the plastic mechanism that turns the window up and down has disintegrated inside the door panel. Very faulty workmanship.

NHTSA ODI 11514543

The contact owns a 2016 Hyundai Tucson. The contact stated while driving approximately 45 MPH, the vehicle almost stalled. The contact heard an abnormal popping sound. The contact stated that the vehicle began to lose motive power. The accelerator pedal was depressed but the vehicle failed to respond. The contact then smelled an abnormal burning odor. The contact stated that when she attempted to depress the brake pedal, the pedal became very stiff. The contact stated that the check engine and battery warning lights were illuminated. The contact was able to pull off the roadway and the vehicle stalled. The contact had difficulty shifting the vehicle into park(P) and was unable to restart the vehicle. The contact had the vehicle towed to an independent mechanic. The vehicle was diagnosed, and it was determined that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling). The failure mileage was unknown.

NHTSA ODI 11514680

2016 Hyundai Tucson was stolen on 3/23/2023 in Denver, CO. We were just at the dealership on 3/15/2023 in Edmond, OK and we were not notified of the issue of the vehicle being susceptible to being easily stolen due to the negligence of Hyundai. We were not offered a computer update or steering wheel lock. The dealership was negligent in not informing us of the issue with the engine immobilizer. Now we’re dealing with the aftermath of a stolen vehicle that was recovered damaged due the the negligence of Hyundai. They should have to cover expenses associated with their negligence. They knew about the issue with the lack of engine immobilizer.

NHTSA ODI 11514280

When doors are unlocked, driver door outside handle will not open the door. It can be opened from the inside. No safety concern currently. Problem was reproducible by dealer technician and he stated he has a similar issue and showed me to hit below the handle with my fist. This is not a fix! When we took our Tucson for a warranty issue regarding the engine, we notified the technician of the problem and they failed to address the issue. This issue happened out of number-to-bumper warranty. I have read many forum articles by many owners that Hyundai will charge between &100 and $200 to diagnose the problem before fixing them charge for the component and labor to fix the issue. No warnings have appeared regarding the problem.

NHTSA ODI 11513879

The issue that is prominently in other Hyundai cars is the rear back doors will not open to be released. The locks will unlock and lock and it has no correlation with key battery and power to the door; the issue is the latching mechanism itself. This is a hazard to those who need to get out of vehicle in serious and emergency situations and having a door failed on a latching mechanism is not okay. This is also an issue to parents or guardians who travel with kids and use the child safety lock, and there is not a proper solution to this issue without tearing the door apart and having that be paid out of pocket of their own expense because a door latching mechanism has failed them. The responsible owner of this situation needs to be addressed and resolved by Hyundai, itself.

NHTSA ODI 11513374

Window regulator has broke in all 4 windows

NHTSA ODI 11513143

In the past six months, three of the four window regulators on my 2016 Hyundai Tucson stopped working. Recently, one of my windows fell out while driving on the highway. Looks like this is a manufacturing defect as hundreds of complaints have been reported on the internet. The vehicle needs to be recalled as this seems to be a common problem in most 2016 Tucsons and poses significant risks while driving, especially on highways at high speeds. I’ve included some exact complaints for your reference here: https://www.vehiclehistory.com/questions/why-is-my-hyundai-tucson-2016-window-not-working-353123 I hope this problem gets resolved soon. Thank you.

NHTSA ODI 11513263