What 1,536 owners told NHTSA about the 2016 Hyundai Tucson Fuel Cell

My engine has 98,000 miles and is burning two quarts of oil every 1000 miles. I have no visible oil leaks.

NHTSA ODI 11528198

THE VEHICLE HAD BEEN WELL MAINTAINED. HAVE RECEIPTS FOR MOST ALL SERVICES. AT AROUND 90,000 MILES, THE CAR STARTED "BURNING OIL" AND NEEDED FREQUENT TOP OFFS. AT 108,000 MILES, I HAVE CAR SERVICED AND STARTED A ROAD TRIP. IN LESS THAN 40 MILES, IT STARTED TO SHUDDER AND MISS FIRE ON THE INTERSTATE. CAUSING LOSS OF POWER AND CONTROL. FORTUNATELY, I WAS ABLE TO PULL OVER SAFELY OFF INTERSTATE 40. I DID NOT DRIVE FURTHER AND HAD CAR TOWED BACK TO TOWN. AT DEALERSHIP, I WAS TOLD "ENGINE FAILURE" DUE TO 2ND CYLINDER LOSS OF COMPRESSION, AND NEW ENGINE IS ONLY OPTION. I WAS DENIED ANY SERVICE UNDER WARRANTY DUE TO BEING OVER 100,000 MILES. THE DEALERSHIP WILL NOT WORK WITH ME ON VARIANCE OR GOODWILL GESTURE. I HAVE SEEN IN ONLINE FORUMS THAT THIS IS HAPPENING TO OTHER OWNERS. THE VEHICLE WAS WELL MAINTAINED AND NEVER GAVE ANY HINT OF THE PENDING FAILURE. I AM FILING THIS AS FORMAL COMPLAINT AND SAFETY HAZARD WITH THIS VEHICLE.

NHTSA ODI 11527909

The regulator and motors have failed in all four windows. Two have been replaced with "panel assembly" parts - on 03/24/2022 the parts cost $383.09 and on 10/07/2022 the same [XXX] cost $470.16. I have not yet replaced the back two windows which are held in place by tape. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ODI 11527694

I have 3 issues. #1. The transmission fails to shift only at certain times resulting in high RPM's on level road. #2. Engine has knocking noise at idle after having the engine knock sensor installed. #3 right, rear passenger door will not open from inside, or outside in spite of inside latch being manually opened or attempting to open with key fob activation.

NHTSA ODI 11527581

Window and motor regulators both went out in 1-2 weeks apart may 2023

NHTSA ODI 11527529

The engine is consuming more than 1 quart of oil every 1000 miles. This began around 100000 miles at 1 quart per thousand miles and has since progressed to 1 quart every 500--800 miles. I found this problem when my oil pressure light came on as I was going around a curve. I checked my oil level and it was not visible on the stick. My engine was 3 quarts low 3000 miles since the last oil change. This has been going on since April of 2021. My steering column makes a significant rattling noise and jiggles up and down when going over bumps. This has been going on since about the 80000 mile mark which was around April 2020. My local shop confirmed there was something likely worn out and needing replacement, perhaps the entire steering column.

NHTSA ODI 11527308

My car has been consuming oil at a higher than normal rate. The engine light came on and they told me it was a PCV valve. My oil smells. I put in 2-4 quarts in-between a 3,000 mile oil change. Even though the recommended oil change for my engine is 4500 miles. So with a standard 5 quart oil change plus 3-5 more quarts, my car is consuming 7-10 quarts every 3,000 miles. This is not normal. I have started the Oil Consumption Test with Hyundai in NW Arkansas at Crain Hyundai and was told my powertrain warranty is now up to 120,000 mile warranty. I did not know this Hyindai Corp. never informed me. Also, I have paid out of pocket for every new oil change I've needed for the last 20,000 miles and oil in-between. Yesterday, while I saw the dipstick was under the L the tech told me it was within normal range. How is this possible? My car has gone into Limp Mode a few times because of the oil problem.

NHTSA ODI 11527031

About a year ago, the driver's side door stopped opening. Since the vehicle was out of warrantee, I had it repaired but do not have the invoice any longer. I didn't expect it to happen to another door. A couple of months ago, the rear passenger door stopped opening. I have had it fixed. There was no warning, the doors just stopped opening, trapping whoever was inside at the time. Of course another door could be used, but that's assuming it didn't just stop working at the same time.

NHTSA ODI 11526819

The contact owns a 2016 Hyundai Tucson. The contact stated that the vehicle was taken to the dealer due to excessive oil leaking. The contact stated that the vehicle was diagnosed with an engine failure and the contact was informed that the engine needed to be rebuilt. The vehicle was repaired under warranty however, the failure recurred. The vehicle was not diagnosed after the recent failure. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 99,000.

NHTSA ODI 11526525

While driving the car, when you press down on the accelerator to pick up speed, the car actually slows down. Eventually it will run normally at speed, however it creates a significant risk when pulling into traffic.

NHTSA ODI 11526565

The contact owns a 2016 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The contact turned off and restarted the vehicle and the check engine warning light illuminated. The vehicle was towed to the dealer, where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 16V628000 (Power Train, Electrical System) however, the VIN was not included in the recall. The failure mileage was approximately 51,800.

NHTSA ODI 11526246

Passenger doors do not physically open when unlocked from outside and inside. Known stretched cable problems, with hundreds of complaints when doing a Google search. Elderly parents cannot yank hard enough to get them open by brute force. God forbid if there was an accident, you would not be able to open to door from inside to get out and others from outside would not be able to open either to assist. Rolling death trap. Hyundai Korea knows about the door cable problem and fixes it for free. USA wants you to pay $400 per door to fix. Shame on you Hyundai USA!!!

NHTSA ODI 11526099

Rear passenger door would not open after door is locked from inside the vehicle or outside the vehicle. Was stuck in the vehicle. Had to crawl out via other side door. Due to my size this would be a great hazard in an emergency exit situation. Have not take it to the dealer police or insurance but internet search leads to a faulty actuator. No warnings.

NHTSA ODI 11525931

The contact owns a 2016 Hyundai Tucson. The contact stated that when she was near her vehicle, she noticed that the driver's side window was down. The contact stated that she could not roll the window up. The contact stated that over the next month, the other three windows were lowered and could not be rolled up. Additionally, the contact stated that the headlights had failed, and she had them replaced. The contact had taken the vehicle to a local dealer where it was diagnosed and determined that the windows mechanism needed to be replaced. The vehicle had been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 53,000.

NHTSA ODI 11524041

I have a 2016 Hyundai Tucson and under warrantee they replaced the transmission. But it has never been right. Hyundai has had a multitude of problems with this transmission and it should have been recalled, but was not! Now it has problems again and I've asked Hyundai corporate for help but all they say is its up to the goodwill (translation generosity) of the Hyundai dealer in Charlotte. So I am screwed. I need help contacting the government agency that can do something to help me.

NHTSA ODI 11523798

We had the driver side back door fixed by dealer because it would not open. It would lock and unlock but not open from the outside or inside of car. Now the passenger back door is doing the same thing. I researched on line and there are a lot of same complaints. This is a very Serious issue in case of an accident and the people in the back could not exit the vehicle. I have contacted Hyundai but no response. With a safety issue across a lot of same cars, this should be recalled and not charge the customer $1,000 to fix it.

NHTSA ODI 11523700

In the last 2 years, 3 of our 4 doors locks have failed to open the door from inside and outside. The dealer has made me bring it in to prove its broken. This is a saftey issue, now my driver's door is not working from outside and they want me to bring it it BEFORE ordering and waiting on parts. I am 70 years old and cannot climb over seats to get out. Someone is going to get trapped, and I hope it's not me. This should be a recall as they know they are failing but are waiting till it does to fix it. Any help in this would be appreciated. Thank you for your help.

NHTSA ODI 11523525

The vehicle is burning oil quickly. I have always gotten the oil changed on time. I just reached 89,000 miles and the vehicle has begun shaking when I accelerate and the check engine light has been flashing. I checked the oil and it is at the half way line between Full and Low - even though I just had it changed 3 weeks and less than 1,000 miles ago. I took it to the dealership, they said they do not recognize a problem with oil consumption. I told them my check engine light was flashing and it felt like it was going to stall when accelerating. The dealership said they used to do diagnostic testing, but don't anymore. They said they would look into, but I would have to pay $135 for the diagnostic testing.

NHTSA ODI 11523527

I have a 2016 Hyundai Tuscon that is consuming a lot of oil. My oil is changed when it is supposed to on a regular basis, as is all other car maintenance. All of a sudden, my car needs an additional 2-3quarts of oil in between oil changes. Someone told me there are a lot of Hyundai vehicles that are having oil consumption issues. I would like to know more before I go sink the $2000 the dealership is going to charge me to find and fix the issue, please.

NHTSA ODI 11523261

All windows broke even though they hardly rolled down. 3 out of 4 broke within a year and the spark plugs keep burning out even though been changed and mechanic can't figure out why.

NHTSA ODI 11522896

Driver's side door will not open from outside even when vehicle is unlocked. It will not open with the key in the door either. I had no warning that this was going to occur, I left work at 9pm and my door would not open. Thankfully, my other 3 doors are still in working order but what happens if those fail as well? My car has 104k miles but I have only had it for 5 years and this is a part that should not fail in that time span. I have not yet taken the car to the dealer for this issue as I know the car is out of warranty and I will have to cover the cost of repair, but I believe it should be a recall with the amount of people who have posted online about having the same issue on their Hyundai Tucsons.

NHTSA ODI 11522518

While running errands in her 2016 Hyundai Tucson my wife rolled down her front driver and passenger side windows. When she encountered rain she attempted to roll both windows up, but the passenger side window would not roll up, causing a dangerous distraction where heavy rain was entering the vehicle while she was driving. Our mechanic inspected this part and said that the gears controlling the window were made of plastic which had been shredded over time and that the motor itself showed signs of corrosion. The vehicle is only 7 years old and has been well maintained, so i can't understand why this part failed so easily. Our mechanic informed us that this is a VERY common issue with Hyundai vehicles and that parts would be hard to come by because of high demand. This issue is available for inspection upon request and has been inspected by a licensed mechanic. There were no dash warnings associated with this issue.

NHTSA ODI 11522025

I've reported last year that I have an oil consumption problem.The car is not leaking to the ground.It's leaking within the car.I have replaced 2 catalyc converters in the past 2 years! The dealership ignores my requests and seems real shady.They rather I pay every year.I already feel it not working correctly,Its only been since October 2022,since i replaced the converter.I have contacted the corporation at Hyundai and nothing.They were a waste of time.I contacted the BAR and they were not much help either.I am spending constantly on this car with the same issue.What a lemon.Hyundai Corporation has to be held accountable for the mistakes.Thank you.

NHTSA ODI 11522081

-Driver side and passenger side back doors do not open from the inside or outside. They just stopped opening one day, months apart. Nothing hit them or could have caused a jam. It is available for inspection upon request. -The doors don’t open, and I could not get my dog or child from out of the backseat. -This is a recurring problem based on what I have read online. The issue has been confirmed by a mechanic. -The doors were inspected by Caliber Collision and I got a quote from them. -There were no lights or warnings to inform me this was going to happen and still none now that it has happened. -

NHTSA ODI 11520220

The back, driver's side, door will not open from the inside or outside. The issue has been present since the very first week I purchased the car. If this issue happens to all the doors, I could be trapped inside the vehicle, and unable to get out. It absolutely needs to be recalled and replaced by Hyundai.

NHTSA ODI 11519845