Mar 7, 2021Electrical systemEngine
IN JUNE OF 2020 I GOT AN EMERGENCY WARNING ON MY VEHICLE'S DASH THAT THERE WAS A PROBLEM WITH THE HYBRID SYSTEM AND SHOULD STOP MY CAR IMMEDIATELY AND TAKE IT TO THE DEALERSHIP. THE VEHICLE SLOWED TO 20 M.P.H. THEN CAME TO A STOP, I TOOK THE CAR TO THE DEALER WHERE IT WAS KEPT FOR 10 DAYS, I WAS TOLD THEY COULD NOT DUPLICATE THE PROBLEM AND I PICKED UP THE VEHICLE. HALF A BLOCK FROM THE DEALER IT HAPPENED AGAIN, I RETURNED THE VEHICLE TO THE DEALER THEY SAID IT WAS A SPARK PLUG WHICH WAS REPLACED. I EXPRESSED MY CONCERN WITH THE CAR COMING TO A STOP IN THE MIDDLE OF TRAFFIC. ON MARCH 3, 2021, THE SAME THING HAPPENED, A WARNING ON MY DASH, THE VEHICLE SLOWED AND CAME TO A COMPLETE STOP. I AGAIN TOOK IT TO THE DEALER AND WAS TOLD THAT THE ELECTRONIC SYSTEM WAS HAVING ISSUES WITH THE WATER PUMP AND NEW PUMP WOULD BE ORDERED. I AGAIN EXPRESSED CONCERN AS NOW I DO NOT FEEL THE VEHICLE IS SAFE TO DRIVE. I LIVE IN SOUTHERN CALIFORNIA AND TAKE THE FREEWAYS ON A REGULAR BASIS. HAVING THE CAR COME TO A STOP IN THE MIDDLE OF A BUSY FREEWAY IS EXTREMELY DANGEROUS TO ME AND OTHER DRIVERS.
NHTSA ODI 11399621
Mar 5, 2021Engine
I HAVE 115000 MILES ON MY 2.0 ENGINE. ITS IS ALWAYS SERVICED 5-6K SYNTHETIC OIL. THE SERVICE MAN TOLD ME 3 MONTHS AGO SOMETHING IS WRONG. ALL HIS OIL WAS EATEN UP IN UNDER 5K. HE SAID THIS ENGINE IS FAULTY ND HE HAS SEEN THIS MANY TIMES ON THE HYUNDAI. I RECEIVED A LETTER 2 WEEKS AGO SAYING HYUNDAI HAD ENGINE ISSUES AND A RECALL WOULD HAPPEN. MY CAR IS BONE DRY AND CORPORATE SAID NOT WARRANTIED. I OPENED A CASE# 18042071. I UNDERSTAND THERE IS A SECRET MEMO #198 TO RECALL. THERE ARE MANY PEOPLE JUST LIKE ME. PLEASE HELP. OTHER THAN THE ENGINE THE CAR IS IN LIKE NEW CONDITION. ITS ALL HIGHWAY HOUSTON TO BRENHAM TEXAS. FLAT ROADS. BOUGHT NEW. WITH 100,000 EXTENDED COVERAGE. NOW EXPIRED.
NHTSA ODI 11399314
Mar 2, 2021Engine
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA HYBRID. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. AFTER REPLACING THE ENGINE, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE). THE CONTACT LINKED THE FAILURE TO THE RECALL. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.
NHTSA ODI 11398768
Mar 1, 2021Engine
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI 11398397
Feb 24, 2021Engine
KNOCKING IN ENGINE AREA THEN SAID TO STOP IMMEDIATELY THEN BATTERY DIED
NHTSA ODI 11397780
Feb 22, 2021Transmission & drivetrain
THIS VEHICLE IS A HYBRID WITH 30,000 MILES ON IT AND NO PREVIOUS ISSUES. WHILE DRIVING, IT LOST ALL ACCELERATION AND AN HEV WARNING LIGHT ILLUMINATED INDICATING THAT I MUST IMMEDIATELY SHUT DOWN THE ENGINE. THIS HAPPENED AT A FAIRLY BUSY INTERSECTION AND I WAS ABLE TO DRIFT SLOWLY TO THE SIDE OF A ROAD TO CALL A TOW. AFTER BEING "REPAIRED" BY THE DEALER, THIS SAME ISSUE HAPPENED AGAIN. AFTER BEING "FIXED" BY THE DEALER AGAIN, THIS PROCESS REPEATED ITSELF A COUPLE MORE TIMES AND THE CAR IS CURRENTLY AT THE DEALER AFTER NEEDING TO BE TOWED FOR A FOURTH TIME. EACH OF THE TIMES THAT THIS ISSUE HAS OCCURRED, IT HAS NEARLY CAUSED AN ACCIDENT BECAUSE THERE IS NO WARNING BEFORE THE CAR MALFUNCTIONS. EACH OF THE TIMES IT HAS BEEN FIXED SO FAR, THEY HAVE INDICATED A FAULTY GENERATOR CONNECTOR AND HAVE TRIED TO REPAIR AND REPLACE IT TO NO AVAIL. AFTER THIS LATEST "FIX" I DROVE THE CAR OVER 300 MILES BEFORE THE ISSUE RETURNED. AS I SAID, WHEN THIS ISSUE OCCURS, THE CAR RANDOMLY LOSES ACCELERATION WITHOUT WARNING AND DRIFTS TO A STOP. THE FIRST INCIDENT OF THIS FAILURE OCCURRED ON JANUARY 2ND 2021. AFTER THE DEALER FIXED A CONNECTOR, THE CAR WAS RETURNED TO ME LATER THAT WEEK. THE SECOND INCIDENT OF THIS FAILURE OCCURRED ON JANUARY 6TH. AGAIN THE SAME CONNECTOR WAS IDENTIFIED AS THE CAUSE AND WAS FIXED. THE THIRD INCIDENT OF THIS FAILURE OCCURRED ON JANUARY 16TH. I AGAIN GOT TOWED, AND THE DEALER SUPPOSEDLY REPLACED THE CONNECTOR. THE FOURTH INCIDENT OF THIS FAILURE OCCURRED ON FEBRUARY 21ST. I AM STILL WAITING FOR THE DIAGNOSIS HOWEVER THE FAILURE WHILE DRIVING WAS THE SAME AS THE PREVIOUS OCCURRENCES. I DIDN'T FEEL SAFE DRIVING THE CAR AFTER THE SECOND AND THIRD TIME AND NOW HAVING IT HAPPEN A FOURTH TIME HAS REALLY GOT ME SCARED.
NHTSA ODI 11397364
Feb 18, 2021Engine
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *BF CONSUMER STATED DEALER WAS CONTACTED.*JB
NHTSA ODI 11396752
Feb 3, 2021Engine
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE WARNING MESSAGE "SHUT OFF" HAD DISPLAYED BEFORE THE VEHICLE STALLED. THE VEHICLE WAS LATER TAKEN TO THE LOCAL DEALER FAIRFAX HYUNDAI LOCATED AT 10925 FAIRFAX BLVD, FAIRFAX, VA 22030 WHO DIAGNOSED THAT THE WATER PUMP AND ENGINE GASKET WERE FAULTY. THE VEHICLE WAS REPAIRED AND THE FAILURE WAS REMEDIED. ADDITIONALLY, THE INSTRUMENT PANEL DISPLAYED HAD SUDDENLY SHUT OFF WHILE DRIVING. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE ENGINE WOULD ALSO REV VERY HIGH WHILE OPERATING THE VEHICLE. THE MAIN RELAY WAS REPLACED BY THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 22,700.
NHTSA ODI 11394514
Feb 3, 2021Engine
HYUNDAI CAMPAIGN198. WE RECEIVED THE NOTICE BUT IT STILL SHOWS AS "NO REMEDY". IT'S BEEN OVER 2 MONTHS AND DEALER JUST TELLS US THE CAR "MAY" BE UNSAFE TO DRIVE. SO I HAVE A TRIP IN TWO WEEKS THAT IS DRIVING 17 HOURS EACH WAY, IN AN UNSAFE VEHICLE WITH MY FAMILY AT FREEWAY SPEEDS. YOU CAN'T CHECK A CONNECTING ROD BEARING SO THE REMEDY IS ENGINE REPLACEMENT. WHAT REMEDY ARE YOU WAITING FOR?
NHTSA ODI 11394531
Jan 27, 2021Engine
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA HYBRID. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STARTED MAKING AN ABNORMAL TICKING NOISE SIMULTANEOUSLY WHILE STALLING, WITHOUT WARNING. THE CONTACT WAS FORCED TO PLACE THE VEHICLE INTO HYBRID MODE TO RESUME NORMAL DRIVING. THE CONTACT TOOK THE VEHICLE TO CARTER COUNTY HYUNDAI (616 HOLIDAY DR, ARDMORE, OK 73401) AND WAS INFORMED THAT THE ROD BEARING WAS DEFECTIVE. THE CONTACT WAS ALSO INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) WHICH WAS LINKED TO THE FAILURE. THE CONTACT WAS INFORMED THAT THE PARTS FOR THE RECALL REPAIR WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 119,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 11390271
Jan 25, 2021Engine
NHTSA AND THE HYUNDAI WEBSITE SAYS THERE IS AN ACTIVE RECALL, HOWEVER WHEN I GO SCHEDULE WITH HYUNDAI ON THEIR WEBSITE, IT SAYS THERE IS NO ACTIVE RECALL. CALLING DEALERSHIP DIDN'T HELP EITHER. I HAVE ENGINE ISSUES THAT RENDER IT UNOPERABLE.
NHTSA ODI 11389858
Jan 14, 2021Electrical system
WHILE DRIVING, THE CHECK HYBRID SYSTEM WARNING LIGHT CAME ON. THIS BEGAN IN SEPTEMBER 2020. I WOULD PULL OVER AND TURN THE IGNITION OFF THEN RESTART THE VEHICLE AND IT WOULD BE FINE AND LIGHT WOULD BE OFF. THIS HAPPENED A FEW TIMES AND THEN ON A LONG DISTANCE TRIP I SHIFT IT OFF AND IT TOOK ABOUT15-20 MINUTES TO RESTART. THE DEALERSHIP SAID IT WAS THE RELAY ASSEMBLY AND THAT IT WAS A RECALL. IT HAD COMPLETELY MELTED THE CASING AROUND MY BATTERY. THEY REPLACED IT FOR FREE IN OCTOBER. NOW IN JANUARY IT HAS STARTED THE SAME THING. I WILL NEVER GET ANOTHER HYUNDAI. THIS CAR HAS HAD MORE PROBLEMS THAN MY 2000 HONDA ACCORD THAT HAS 300,000 MILES ON IT. AND MY HYUNDAI ONLY HAS 84,000. *TR
NHTSA ODI 11388095
Dec 21, 2020Engine
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT HIGH SPEEDS, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS PUSHED OFF THE ROADWAY WITH ASSISTANCE FROM A BYSTANDER. THE VEHICLE WAS TOWED TO TUSTIN HYUNDAI (16 AUTO CENTER DRIVE, TUSTIN, CA 92782, (714) 647-2000) TO BE DIAGNOSED. THE TECHNICIAN DETERMINED THAT THE COMMUNICATION WIRE BETWEEN THE BATTERY AND COMPUTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED 2 YEARS LATER. THE CONTACT WAS INFORMED THAT THE COMPUTER TO THE ENGINE NEEDED TO BE REBOOTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED THE CONTACT WITH A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000.
NHTSA ODI 11384407
Dec 9, 2020SteeringCrash
ON FRIDAY NIGHT, OCTOBER 23, 2020, I WAS DRIVING EAST ON E. MAIN STREET IN MESA, AZ HEADED TO THE RED MOUNTAIN 202 FREEWAY. THE LIGHT WAS GREEN AS I APPROACHED THE INTERSECTION AND I MADE A RIGHT TURN ONTO THE FREEWAY FRONTAGE ROAD TO HEAD SOUTHBOUND. I WAS DRIVING APPROXIMATELY 25 MPH AS MY CAR'S STEERING BECAME RIGID AND FELT LIKE MY POWER STEERING HAD GONE OUT. I COULD BARELY COMPLETE THE RIGHT TURN CAUSING MY CAR TO CAREEN INTO THE CONCRETE SIDE BARRIER CAUSING DAMAGE TO THE FRONT DRIVER'S SIDE OF THE VEHICLE. MANY OF THE DASHBOARD LIGHTS WERE ON WITH MANY DIFFERENT ALERTS AS I PULLED OVER WITH MY PASSENGER. WE PULLED OVER IMMEDIATELY AFTER THE COLLISION TO ASSESS THE DAMAGES AND OUR WELL BEING FOR A FEW MINUTES. I THEN PROCEEDED TO DRIVE TO MY PLACE OF WORK A FEW MILES AWAY AND PARK THE CAR SO I COULD CONTACT THE DEALERSHIP WHO HAD WORKED ON MY CAR THREE DAYS PRIOR. THE NEXT MORNING, OCTOBER 24, 2020, I CALLED THE HORNE HYUNDAI DEALERSHIP AND LEFT A MESSAGE AT THE SWITCHBOARD FOR A SERVICE MANAGER TO CALL ME. I INFORMED HER THAT I HAD BEEN INVOLVED IN AN ACCIDENT. ON MONDAY MORNING, OCTOBER 26, 2020 I DROVE THE CAR TO THE DEALERSHIP TO BE INSPECTED. ON WEDNESDAY, OCTOBER 28, 2020, I WAS INFORMED BY MATT COLTON, SERVICE MANAGER FROM HORNE HYUNDAI, THAT IT WAS NOT THEIR ISSUE AND THAT I 'NEEDED TO TURN IT INTO MY INSURANCE.' AS A RESULT, I HAVE NOT DRIVEN MY UNREPAIRED CAR, IT IS SECURELY PARKED AT MY PLACE OF EMPLOYMENT AS TO PRESERVE IT FOR INSPECTION.
NHTSA ODI 11378688
Dec 7, 2020Transmission & drivetrainEngineFuel system
2016 HYUNDAI SONATA HYBRID IGNITION ISSUE THE ENGINE IS RATTLING WHILE IDLING AND UNDER ACCELERATION AND THE CHECK ENGINE LIGHT IS COMING ON. BELIEVE IT IS AN ISSUE WITH EITHER SPARK PLUGS OR IGNITION COIL. SERVICE DEPT SAID BOTH COMPONENTS LOOKED FREE OF DAMAGE UPON INSPECTION.
NHTSA ODI 11378282
Nov 12, 2020Transmission & drivetrainElectrical systemEngine
WHILE THE VEHICLE IS MOVING THE CHECK HYBRID SYSTEM WARNING LIGHT BEEPS AND COMES ON. THE MESSAGE REQUEST TO TURN ENGINE OFF. THE GAS ENGINE SOMETIMES WILL CUT THE POWER TO THE VEHICLE CAUSING THE VEHICLE TO LOSS POWER ON THE ROAD.
NHTSA ODI 11374244
Oct 2, 2020Lights
WITH THE HEADLIGHTS SET TO AUTO, WHEN USING USING THE TURN SIGNAL THE HEADLIGHT TURN OFF OCCASIONALLY. THIS HAPPEN MORE OFTEN WHEN SIGNALING RIGHT TURN OR LAIN CHANGES. LINK TO VIDEO THE FILE IS TO LARGE TO UPLOAD. THIS HAPPENS DAILY NOW. HTTPS://YOUTU.BE/-GOIGZ3TBHY
NHTSA ODI 11362438
Sep 13, 2020Electrical system
NUMEROUS POSTS AND THIS HAS OCCURRED TO ME NUMEROUS TIMES WITHIN THE PAST 2 MONTHS. AFTER DRIVING VEHICLE ON THE FREEWAY, AND GETTING OFF TO GET GAS OR STOP TO GET GROCERIES OR ANYTHING, WHEN THE VEHICLE IS TURNED OFF, CHECK HYBRID SYSTEM LIGHT COMES ON AND VEHICLE IS DISABLED. WILL NOT START OR ATTEMPT TO START FOR AT LEAST 20 MINUTES. WHEN VEHICLE STARTS BACK UP THE CHECK ENGINE LIGHT COMES ON AND STAYS ON UNTIL THE VEHICLE IS TURNED OFF AGAIN THEN THE CEL GOES AWAY. SOUNDS LIKE NUMEROUS PEOPLE ARE HAVING THIS ISSUE, I HOWEVER HAVE BEEN LUCKY THAT IT HASN'T SHUT OFF WHILE DRIVING ON THE FREEWAY, SOUNDS LIKE MANY OTHER PEOPLE IT HAS. THERE NEEDS TO BE A RECALL OR THE CAR BE LABELED AS LEMON OR SOMETHING.
NHTSA ODI 11354802
Aug 19, 2020Electrical system
AT ABOUT 58K MILES I STARTED TO NOTICE WHEN I TURNED THE TURN SIGNAL TO INDICATE A LEFT TURN THE RIGHT BLINKER WOULD COME ON AND THEN AFTER A MOMENT SWITCH TO THE LEFT OR NOT SWITCH AT ALL. THIS WAS TOTALLY RANDOM. I TRIED TO CAPTURE IT ON CAMERA TO SHOW MY LOCAL DEALER BEFORE THE 60K WARRANTY RAN OUT BUT I COULD NEVER CAPTURE IT BECAUSE IT WAS SO RANDOM AND THEY COULD NOT REPLICATE IT. OVER THE LAST YEAR THE ISSUE HAS GOTTEN WORSE WHERE NEARLY EVERY TIME I USE THE LEFT TURN SIGNAL THE RIGHT SIGNAL WILL TURN ON INSTEAD. THE LAST TIME MY CAR WAS IN FOR SERVICE I MENTIONED IT AGAIN AND TOLD THEM I THINK THEY CAN REPLICATE THE ISSUE BECAUSE IT HAPPENS NEARLY EVERY TIME NOW. WHEN I INDICATE A LEFT SIGNAL AND THE RIGHT SIGNAL COMES ON OTHER CARS THINK I AM MERGING INTO THEM WHILE MY SIGNAL IS STUCK. THE SIGNAL STOCK SEEMS TO HAVE AN ELECTRICAL ISSUE SENDING THE CORRECT SIGNAL TO THE LIGHTS. THIS IS A CLEAR SAFETY ISSUE AND I HOPE IT DOES NOT CAUSE ACCIDENTS AS THE SIGNALS BECOME STUCK. THIS OCCURS REGARDLESS OF VEHICLE SPEED.
NHTSA ODI 11350205
Jul 29, 2020Engine
AT AROUND 104K MILES THE ENGINE BEGINS KNOCKING AND HEAVILY VIBRATING. TIME TO TIME THE CARE WILL NOT START AND SAY "CHECK HYBRID BATTERY" AND I HAVE TO LEAVE IT OFF FOR ABOUT 10 MINS BEFORE IT STARTS WORKING AGAIN.
NHTSA ODI 11342136
Jul 18, 2020Engine
DESPITE IGNITION BEING TURNED OFF, GASOLINE ENGINE CONTINUED TO RUN. VEHICLE WAS STATIONARY IN A GARAGE AFTER BEING DRIVEN 1/2 MILE ON A VERY HOT DAY.
NHTSA ODI 11340085
Jul 7, 2020Engine
DRIVING IN A SCHOOL AREA UNDER 25 MILES HEARD A RATTLE NOISE COMING FOR CAR POOLED OVER AND CALLED FOR A TOW TRUCK AND SHUT OFF MY CAR NEXT THING I KNOW I BLEW AND ENGINE I KEEP MAINTENANCE AND ALL UP TO DATE RECALL ON MY VEHICLE. I DON'T UNDERSTAND WHY THIS HAPPEN.
NHTSA ODI 11338016
Jun 3, 2020Engine
I WAS DRIVING MY VEHICLE ON THE HIGHWAY WHEN IT STARTED KNOCKING AND WOULD NOT ACCELERATE ABOVE 55MPH. I DROVE STRAIGHT TO THE DEALERSHIP, WHERE I FOUND OUT THE CAR HAD RAN OUT OF OIL. I DRIVE THE VEHICLE FOR WORK AND IT HAS REGULAR OIL CHANGES AND MAINTENANCE. HOWEVER, WHEN THE VEHICLE RAN OUT OF OIL, IT DID NOT NOTIFY THAT THERE WERE ANY ISSUES WITH THE ENGINE OR OIL LEVEL. THE CARS 'CHECK ENGINE' LIGHT DID NOT INDICATE THE ENGINE WAS HAVING ISSUES, AFTER THE KNOCKING STARTED. NOR DID IT INDICATE IT WAS LOW OR OUT OF OIL. THE CAR JUST WORKED ONE DAY AND DID NOT THE NEXT. THE DEALERSHIP AND MANUFACTURER ASSUMED SOME LIABILITY, BUT NOT ALL. THE VEHICLE SHOULD HAVE NOTIFIED THE DRIVER, THAT IT WAS LOW ON OIL. IT'S EXTREMELY UNSAFE FOR A VEHICLE TO RUN OUT OF OIL DURING OPERATION. I ALSO SUBSCRIBE TO A REMOTE VEHICLE MONITORING SYSTEM AND I PAY MONTHLY TO THE MANUFACTURER. THAT SYSTEM ALSO DID NOT KNOW THAT THE VEHICLE WAS LOW OR OUT OF OIL. IT DID NOT INDICATE ANY ISSUES UNTIL THE SHOP REPAIRS THE ENGINE. *TR
NHTSA ODI 11327158
Feb 19, 2020Electrical systemEngine
AFTER FILLING TANK FOR LONG ROAD TRIPS THE CAR DOES NOT START AND THE CHECK HEV HYBRID SYSTEM LIGHT COMES ON.
NHTSA ODI 11310129
Feb 9, 2020Electrical systemEngine
I STOPPED FOR GAS AND WHEN I ATTEMPTED TO START CAR AN ALERT CAME ACROSS MY SCREEN SAYING CAR HAS A HEV ISSUE AND CHECK ENGINE LIGHT. I WOULD HAVE TO WAIT FOR 15 TO 20 MINUTES FOR MY CAR TO START AGAIN. I WAS ASSUMING IT WAS BAD GAS BUT MECHANIC CONFIRMED THAT IT WASN'T A BAD GAS ISSUE. I WENT TO THE DEALERSHIP AND THEY SAID IT'S A POTENTIAL ELECTRIC ISSUE THAT MY WARRANTY DOES NOT COVER. I HAD YET EVEN EXCEED MILEAGE ABOVE 70000 MILES. I BELIEVE THIS IS AN ISSUE THAT IS AN INCONVENIENCE TO ME AND OTHER DRIVERS BECAUSE IT IS STARTING TO HAPPEN MORE FREQUENTLY. THIS COULD BE A FATHER FOR ANYONE IN A URGENT SITUATION AND NEED TO BE ABLE TO ACTIVATE THE CAR TO LEAVE IMMEDIATELY. THANK YOU FOR YOUR CONSIDERATION.
NHTSA ODI 11308023