Jul 19, 2024Visibility & wipers
The contact owns a 2016 Hyundai Sonata Hybrid. The contact stated that while driving at an undisclosed speed, the driver's side sunroof detached. The contact stated that the sunroof was caught up on the netting in front of the sunroof. The contact stated that the tracks were fractured. There were no warning lights illuminated. The local dealer was contacted but the vehicle was not diagnosed or repaired. The manufacturer was contacted, and the contact was informed that the repair was not covered under NHTSA Campaign Number: 16V726000 (Visibility). The approximate failure mileage was 103,000.
NHTSA ODI 11603439
Jun 15, 2023Visibility & wipers
The contact owns a 2016 Hyundai Sonata. The contact stated that while driving approximately 55 MPH, the sunroof exploded without impact. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified about the failure. The contact stated that the failure was related to NHTSA Campaign Number: 16V726000 (Visibility). The failure mileage was approximately 130,000.
NHTSA ODI 11527134
May 1, 2023Visibility & wipers
Panoramic sunroof wind deflector bonding failed. The detached wind deflector can come off while driving and interferes with the sunroof closing. It’s possible that the wind deflector and the glass sunroof could detach entirely while driving and cause an accident. I have used the sunroof feature less than 5 times since purchasing the vehicle in May 2019. There is a recall on this part for the Sonata Hybrids for the dates of 12/8/14 to 8/18/15. On 4/7/23 Long Hyundai of Chattanooga confirmed the problem and charged me $185.73 to look at the problem. They will order a new part and install it which will cost me $398.94. I declined because I think that this is a manufactured flaw that should be repaired by Hyundai at no cost to me. I have spoken at length with Hyundai customer service representatives and was informed that they would not repair it because it is not included in the recall. They recommended that I contact Better Business Bureau. BBB Auto Line informed me that NHTSA handles recall issues.
NHTSA ODI 11519770
Oct 27, 2016Visibility & wipers
WHILE I WAS DRIVING ON INTERSTATE , MOONROOF/SUNROOF START MAKING AWKWARD NOISE. I NOTED THE MOONROOF HAD CAME OUT OF IT'S POSITION. I HELD WITH ONE HAND AND DRIVE SO THAT OTHER VEHICLES APPROACHING WILL BE SAFE. UNFORTUNATELY I COULD NOT HOLD LONGER DUE TO THE WIND POWER AND IT FLEW BACK AND SHATTERED THE ENTIRE MOONROOF. I JUST WANT THE NHTSA TO BE AWARE OF THIS INCIDENT. *TR
NHTSA ODI 10919666