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What 235 owners told NHTSA about the 2016 Hyundai Santa Fe Hybrid Hev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (235)Crash / fire / injury (10)Engine (150)Transmission & drivetrain (20)Brakes (17)Electrical system (11)Airbags (9)Fuel system (9)Seat belts (8)Body & structure (6)Speed control (5)Engine & cooling (4)

3 of 235 complaints match · Airbags · crash/fire/injury only · clear filters

Mar 15, 2024AirbagsCrash

Someone backed out of a parking lot and I crashed into their rear passenger side. Other party at fault but my air bags for 2016 Hyundai Santa Fe Sport did not deploy.

NHTSA ODI 11577547

Mar 13, 2024AirbagsCrash1 injury

Had an accident where driver side front of vehicle was hit. The severity of crash resulted in total loss. The driver was hurt and concussed due to her head hitting the side window, driver side. The vehicle was equipped with front side impact and curtain airbags and all failed to deploy. The other vehicle's side curtains were deployed.

NHTSA ODI 11577047

Sep 13, 2019AirbagsCrash

WE WERE HIT HEAD ON BY A LARGE PICKUP TRUCK. WE SUSTAINED A LOT OF DAMAGE FROM THIS HEAD-ON COLLISION. WE WERE TRAVELING AROUND 10 MILES AN HOUR BUT THE OTHER CAR WAS GOING AT LEAST 20 MILES AN HOUR. THE AIRBAGS NEVER DEPLOYED DESPITE BEING HIT HEAD ON AND SUFFERING A LOT OF DAMAGE UPON IMPACT. WE WERE SLOWING DOWN FOR A STOP SIGN. THE OTHER CAR TURNED INTO OUR LANE AND WAS ACCELERATING TOWARDS US.

NHTSA ODI 11255432

Working with the data? Download all 235 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2016 Hyundai Santa Fe Hybrid Hev verdict →