Aug 24, 2019
THERE HAS BEEN A COUPLE OF INSTANCES WHERE THE CAR JUST SHUTS OFF ONCE WHEN TURNING INTO A PARKING SPACE, AND ONCE WHILE SITTING AT A ROUNDABOUT AND THEN I HAVE TO PUT IT IN PARK AND THEN TURN IT BACK ON. IT SEEMS TO WORK FOR A WHILE AFTER THAT, BUT IT IS EXTREMELY FRUSTRATING FOR A CAR THAT IS NOT THAT OLD AND I JUST GOT IT.
NHTSA ODI 11246177
Aug 22, 2019Electrical systemVisibility & wipers
TL* THE CONTACT OWNS A 2016 GMC ACADIA. THE CONTACT STATED THAT THE FRONT PASSENGER WINDOW WAS INOPERABLE. THE CONTACT MENTIONED THAT THE WINDOW WAS NOT ABLE TO BE CONTROLLED FROM THE DRIVER'S SIDE DOOR PANEL. THE VEHICLE WAS TAKEN TO POAGE CHEVROLET (851 W PEARCE BLVD, WENTZVILLE, MO 63385, (636) 327-6268) WHERE THE DRIVER'S SIDE WINDOW CONTROL WAS REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000. *JB
NHTSA ODI 11245751
Aug 19, 2019Steering
POWER STEERING HAS COMPLETELY GONE OUT. CAR IS 3 YEARS OLD THIS SHOULDN'T HAPPEN
NHTSA ODI 11245102
Jul 21, 2019Electrical system
MY KEY IS STUCK IN THE IGNITION AND WILL NOT RELEASE ON MY 2016 GMC ACADIA. THE BATTERY HAD TO BE REPLACED BECAUSE IT WAS COMPLETELY DRAINING MY ELECTRICAL SYSTEM. IT HAS BEEN DETERMINED THAT MY CAR IS NOT RECOGNIZING IT IS IN PARK TO RELEASE THE KEY. THE FLOOR SHIFTER NEEDS TO BE REPLACED ACCORDING TO MY GMC DEALERSHIP. THIS IS EXTREMELY DANGEROUS AS THE CAR COULD DRIFT AT ANY TIME, NOT TO MENTION THE STRAIN ON THE BATTERY.
NHTSA ODI 11233684
Jul 14, 2019Transmission & drivetrain
'TAKATA RECALL' WHILE DRIVING THE VEHICLE IT WILL NOT SHIFT GEARS OR HAS A HARD SHIFT. THE VEHICLE STALLS OUT BEFORE WANTING TO ACTUALLY MOVE WHICH COULD RESULT IN FATAL ACCIDENTS. THE CAR IS NEARLY BRAND NEW WITH THESE TYPES OF ISSUES.
NHTSA ODI 11231841
Jul 13, 2019Engine
A/C COMPRESSOR LOCKED UP AND HAS BURNT THE BELT TO ALL PULLEYS. WAS BEING DRIVEN DOWN HIGHWAY WHICH CAUSED POWER STEERING TO STOP MAKING EXTREMELY DIFFICULT TO STEER ALMOST IN A CRASH.
NHTSA ODI 11231560
Jul 5, 2019Steering
WHILE DRIVING DOWN THE ROAD, WE WENT TO MAKE A TURN. THE STEERING WHEEL WOULD WOULD NOT TURN. WE ACTUALLY HAD TO CROSS INTO ONCOMING TRAFFIC UP ON A SIDEWALK. SINCE THEN IT HAS CONTINUED TO WORK AND THEN SUDDENLY STOP WORKING.
NHTSA ODI 11229649
Jun 28, 2019Steering
TL* THE CONTACT OWNS A 2016 GMC ACADIA. WHILE DRIVING 65 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. AFTER THE FAILURE, THE CONTACT NOTICED MULTIPLE UNKNOWN WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT WAS ABLE TO PARK ON THE SIDE OF THE ROAD. THE VEHICLE WAS ABLE TO BE RESTARTED, BUT WAS LATER TOWED TO MARCHANT CHEVROLET (LOCATED AT 5700 SAVANNAH HWY, RAVENEL, SC 29470, (843) 722-8208). THE DEALER DIAGNOSED THAT THE SERPENTINE BELT, AIR COMPRESSOR, AND FREON NEEDED TO BE REPLACED. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 53,200.
NHTSA ODI 11223159
Jun 7, 2019
IT IS A SHAME THAT SOME OTHER OLDER CARS LIKE FORD RECEIVE INFOTAINMENT UPGRADE MODULES TO SUPPORT GOOGLE AND APPLE CAR PLAY AND GM DID NOTHING SO FAR
NHTSA ODI 11218504
Jun 4, 2019Steering
POWER STEERING FAILS WHILE DRIVING DUE TO SUDDEN SUBSTANTIAL FLUID LEAKAGE. COMPLAINTS TO GM ARE UNRESOLCVED WHILE GM CONTINUES TO SELL FLAWED VEHICLES.
NHTSA ODI 11217820
May 14, 2019Airbags
ALL THE CARS' AIRBAGS DEPLOYED SPONTANEOUSLY, I WAS ON A SMALL STREET , GETTING OUT OF THE GYM'S BUILDING PARKING
NHTSA ODI 11207481
May 13, 2019Electrical system
SIDE BLIND ZONE ALERT MESSAGE IS DISPLAYED ON THE DRIVER INSTRUMENT CLUSTER AND SIDE BLIND ZONE LIGHTS IN MIRRORS ARE ALWAYS ON. CONDITION HAS BEEN INTERMITTENT SINCE ABOUT 50000 MILES AND NOW IS IN THE CONDITION PERMANENTLY RENDERING THIS SAFETY FEATURE USELESS.
NHTSA ODI 11207190
May 12, 2019Electrical systemElectronic Stability Control (esc)
THE SCREEN MENTIONS THE STABILITRAK ISN'T WORKING AND THE TRUCK LOOSES POWER AND SHUTS OFF. THE TRANSMISSION ISN'T SHIFTING PROPERLY. THE TRUCK LOOSES POWER OUT OF NO WHERE AL SO SAYING THE TRACTION CONTROL ISN'T WORKING. IT HAPPENS ALL AT RANDOM TIMES.
NHTSA ODI 11207062
May 9, 2019Body & structure
THE CAR WAS PARKED AND OFF WHEN THE LIFT GATE MALFUNCTIONED. OPENED THE LIFTGATE USING THE BUTTON ON THE GATE, IT OPENED FULLY PAUSED OPEN, THEN SUDDENLY DROPPED 1/3 OF THE WAY CLOSED ON TOP OF MY HUSBAND, IT OPENED AGAIN AND THEN CLOSED QUICKLY ON IT'S OWN. IT REPEATED THE SAME ACTION AGAIN WHEN WE TRIED OPENING. AFTER WE TURNED OFF THE POWER LIFTGATE USING THE BUTTON IN THE DASH WE COULD OPEN THE LIFE HOWEVER WE HAD TO HOLD THE GATE UP, IT WOULD SLAM DOWN IF WE LET GO OF THE GATE. THE LIFE GATE STRUTS WERE FOUND TO BE LEAKING AND REPAIRED. IT IS THE EXACT SAME PROBLEM AS FOUND IN THE RECALLED 2010-2012 ACADIAS
NHTSA ODI 11206619
May 8, 2019Transmission & drivetrain
TL* THE CONTACT OWNS A 2016 GMC ACADIA. WHILE ACCELERATING FROM A STOP, THE VEHICLE STALLED AND SHOOK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO KOEPP CHEVROLET (830-253-8000, LOCATED AT 13221 US-87, LA VERNIA, TX 78121) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
NHTSA ODI 11206209
Apr 2, 2019Electronic Stability Control (esc)
CAR WOULD NOT START NO INTER LIGHTS DEAD TOWED TO DEALER THEY FIXED IT ONCE I HAD BACK FOR ONE DAY IT HAPPENED AGIN NEEDS A SIDE DENTITION MODULE I HAVE BEEN WAITING FOR OVER 5 WEEKS AND NOTHING NO PARTS
NHTSA ODI 11193415
Mar 18, 2019Electrical system
SIDE BLIND SPOT DETECTION MODULES NOT WORKING. THIS CREATES A SAFETY HAZARD IN GENERAL, BUT CAUSES AN ELECTRICAL SHORT INTERNALLY AND CAUSES OTHER ELECTRUCAL PARTS TO MALFUNCTION SUCH AS: AIR BAGS IGNITION BLINKERS REAR BACK UP CAMERA FRONT CRASH DETECTION THESE ARE ALL MAJOR SAFETY ISSUES THAT HAPPEN ON THE ROAD, IN MOTION FOR MY FAMILY IN THE CAR AND OTHERS ON THE ROAD. WE NEED TO GET IT FIXED BUT, PARTS ARE BACK ORDERED AND NOT AVAILABLE FOR ALMOST 6 MONTHS NOW. IT'S A $1200 REPAIR AND IS RE OCCURRING PROBLEM FROM WHAT THE DEALER HAS SAID.. THIS VEHICLE HAS BEEN IN SERVICE FOR JUST OVER 3 YEARS AND SHOULD BE SAFE TO DRIVE FOR A MUCH LONGER DURATION THAN THAT. THANKS
NHTSA ODI 11189845
May 25, 2018
MY 2016 GMC ALL WHEEL DRIVE BOTH FRONT WHEEL BEARING WENT OUT AT 26,000 MILES THERE SHOULD BE A RECALL ON THESE . THERE ARE REALLY BAD
NHTSA ODI 11097886
May 9, 2018Wheels
I HAVE A CONCERN WITH ALL 4 OF MY TIRES ON MY 2016 GMC ACADIA. THESE TIRES WERE MANUFACTURED ON THE 10TH WEEK OF 2016. I PURCHASED MY TRUCK 4/12/2016. I HAVE TAKEN MY TRUCK TO GOOD YEAR SERVICE STATION AND GMC AS INSTRUCTED BY GM TO NO AVAIL. THEY ARE SAYING THAT THIS IS WEAR AN TEAR. ALL OF MY TIRES ARE DRY ROTTED. MY TRUCK IS ONLY 2 YEARS OLD AND HAS 22,509 MILES. THE LIFE EXPECTANCY FOR TIRE WEAR AND TEAR IS APPROXIMATELY 6 YEARS. I DO NOT AGREE WITH THIS OUTCOME BECAUSE MY FIANC HAS A CADILLAC ESCALADE 2015 WHICH HE PURCHASED IN 2014 AND HE DRIVES AND HAUL'S CAR AND HIS TIRES ARE IN BETTER CONDITION THEN MINE. I HAVE MY GRANDBABIES IN MY TRUCK AND NOW WORRY OF A TIRE BLOW OUT. IF I EXPERIENCE A BLOW OUT I WILL SUE BOTH GOOD YEAR AND GMC. I DON'T FEEL SAFE DRIVING IN MY TRUCK AND I DON'T FEEL THAT I SHOULD PAY OUT OF POCKET WHEN THESE TIRES ARE CLEARLY DEFECTIVE. THE BATCH PERVIOUS TO MY TIRE BATCH WERE RECALLED. WHO'S TO SAY THAT THESE TIRES ARE ALSO DEFECTIVE. I HAVE ATTACHED PHOTO FOR VERIFICATION. I AM ASHAMED OF GMC FOR NOT TAKING THIS SERIOUS AS I HAVE. IT JUST DOESN'T MAKE SENSE THAT IN JUST 2 TIRES ALL 4 OF MY TIRES ARE DRY ROTTED! THIS IS UNACCEPTABLE TO ME. ALL I WANTED WAS PEACE OF MIND AND THAT THEY WOULD REPLACE THESE TIRES. THANK YOU FOR YOUR TIME. I HOPE THIS DOESN'T HAPPEN TO ANYONE ELSE.
NHTSA ODI 11092668
May 4, 2018SeatsCrash8 injuries
ON APRIL 5, 2018, MY FAMILY AND I (FRONT PASSENGER) WERE IN A HEAD ON COLLISION. UPON IMPACT MY SEAT'S LOCKING MECHANISM LOST CONTROL OF MY SEAT CAUSING ME TO BE THROWN FORWARD AND IMPACTING THE DASHBOARD, WHICH I BELIEVE CONTRIBUTED TO MY INJURY, FRACTURED L1 AND L2.
NHTSA ODI 11091687
Apr 28, 2018Tires
I HAVE A 2016 GMC ACADIA. IT HAS APPROXIMATELY 24,000 MILES, AND WAS PURCHASED NEW BY ME. THE FACTORY TIRES, GOODYEAR FORTERA HL EDITION, ARE EXHIBITING SIGNIFICANT CRACKING BETWEEN THE TREADS ALL AROUND EACH TIRE. THE TIRES HAVE BEEN PROPERLY MAINTAINED, HAVE EVEN TREAD WEAR, AND ADEQUATE TREAD DEPTH. THERE WAS A RECALL FOR THE SAME ISSUE IN 2015, BUT I WAS ADVISED BY GOODYEAR THAT MY MODEL YEAR IS NOT INCLUDED.
NHTSA ODI 11090797
Apr 26, 2018Electrical systemElectronic Stability Control (esc)
MY WIFES VEHICLE WHICH IS OUR FAMILY VEHICLE HAS HAD SEVERAL REOCCURRING ISSUES. WE HAVE BROUGHT THE VEHICLE TO THE DEALERSHIP SEVERAL TIMES AND HAVE NOT RESOLVED THE PROBLEM AS IT IS STILL ON GOING. THE PROBLEM DOES NOT HAPPEN ALL THE TIME BUT IS EXTREMELY SCARY. WHILE DRIVING THE VEHICLE WILL ALERT THAT YOU ARE ABOUT TO HAVE A COLLISION BUT THERE IS NOTHING IN FRONT OF YOU JUST A VEHICLE TO THE SIDE OF YOU AND WILL BREAK ON ITS OWN. THIS HAS HAPPENED NUMEROUS TIMES BUT THE DEALERSHIP HAS NOT BEEN ABLE TO REPLICATE THE PROBLEM. WE ALSO HAD SERVICE STABILITRAK, TRACTION CONTROL OFF AND THE SERVICE TRACTION CONTROL LIGHTS COME ON THE DASH WHILE DRIVING. WHEN THESE CAME ON THE VEHICLE STARTED TO SHAKE HORRIBLY AND THE RPM'S DROPPED TO UNDER 1000 WHILE STILL GOING 40 MPH. I HAVE ALSO HAD ON A FEW OCCASIONS THE BACKUP CAMERA SAY VEHICLE GUIDING LINES UNAVAILABLE WHILE REVERSING AND WHILE DRIVING RANDOMLY THE VEHICLE WITH SAY PARK ASSIST OFF THEN DISAPPEAR AFTER SEVERAL MINUTES. JUST 2 WEEKS AGO I WENT TO START THE VEHICLE AND IT SAID SERVICE THEFT DETERRENT SYSTEM AND WOULD NOT START UNTIL I DISCONNECTED THE BATTERY AND WAITED A FEW MINUTES TO RECONNECT THE BATTERY AND RE-START THE VEHICLE. WE BROUGHT THE VEHICLE TO SHEEHAN GMC IN LIGHTHOUSE POINT FLORIDA 4 TIMES FOR THESE SPECIFIC ISSUES AND RECEIVED NO RESOLUTION. AFTER CONTACTING GMC WE RECEIVED NO ASSISTANCE UNTIL I FILED LEMON LAW WHICH THEN THEY SENT AN ENGINEER WHO STATED AFTER A 2 HOUR INSPECTION THERE WAS NO REPLICATION OF PROBLEMS AND VEHICLE IS OPERATING AS NORMAL. THIS VEHICLE IS A DEATH TRAP AND NOT SAFE TO DRIVE MY FAMILY IN. I WILL NOT PURCHASE ANOTHER GM PRODUCT.
NHTSA ODI 11090311
Aug 22, 2017Tires
TL* THE CONTACT OWNS A 2016 GMC ACADIA EQUIPPED WITH GOODYEAR FORTERA HL TIRES, SIZE: P255/6518 109S. WHILE THE VEHICLE WAS STATIONARY, THE CONTACT NOTICED THAT THE FRONT DRIVER'S TIRE, THE REAR DRIVER'S TIRE, AND THE REAR PASSENGER'S TIRE HAD ABNORMAL CRACKS IN THE TREAD NEAR THE WHEEL RIMS. THE CONTACT STATED THAT THE REAR DRIVER'S TIRE HAD A 1/2 INCH CRACK, THE REAR PASSENGER'S TIRE HAD A 2 INCH CRACK IN THE TREAD, AND THE FRONT DRIVER'S TIRE HAD TWO 1/2 INCH CRACKS IN THE TREAD. NORMAN GALE BUICK GMC OF CEDAR KNOLLS, NEW JERSEY WAS MADE AWARE OF THE FAILURE AND STATED THAT THE TIRES WERE OUT OF WARRANTY, BUT THAT THEY COULD BE PRO-RATED BASED UPON THE PERCENTAGE OF TIRE USAGE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000.
NHTSA ODI 11018969
Aug 2, 2017Electronic Stability Control (esc)Traction Control SystemEngine
TL* THE CONTACT OWNS A 2016 GMC ACADIA. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE BEGAN TO VIBRATE ABNORMALLY. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT FLASHED ON AND OFF AND THE SERVICE STABILA-TRAC WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO FAULKNER BUICK GMC TREVOSE LOCATED AT 4427 E STREET RD, TREVOSE, PA 19053, PHONE NUMBER: (267) 984-4658, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS AN O2 SENSOR FAILURE, ALONG WITH AN ECM MALFUNCTION, AND FUEL LEVEL SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOT CONTACTED AND MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,334.
NHTSA ODI 11012385
Jun 20, 2017Transmission & drivetrainCrashFire1 injury
TL* THE CONTACT OWNS A 2016 GMC ACADIA DENALI. WHILE THE DRIVER WAS PLACING THE KIDS IN THE CAR SEAT, WITH THE KEY REMOVED FROM THE IGNITION SWITCH AND THE GEAR SHIFTER IN PARK, A TICKING NOISE WAS HEARD. THE VEHICLE ROLLED AWAY AND CRASHED INTO A PILLAR. THE FUEL TANK RUPTURED AND CAUSED A FIRE. THE VEHICLE WAS TOWED TO A SAFE LOCATION. THE DRIVER SUFFERED MINOR INJURIES AND THE PASSENGERS WERE UNINJURED. THE DRIVER REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE MANUFACTURER AND THE DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA ODI 11000142