What 234 owners told NHTSA about the 2016 GMC Acadia Limited

I AM WRITING THIS LETTER TO INFORM YOU OF AN INCIDENT WHICH OCCURRED ON SUNDAY JUNE 4, 2017 WHILE DRIVING MY GMC ACADIA. I WORK IN REAL ESTATE SALES AND AFTER SHOWING HOME SITES TO A POTENTIAL BUYER I RETURNED TO MY MODEL PARKING LOT. I PULLED INTO THE PARKING LOT AND WAS IN THE PROCESS OF PARKING THE CAR WHEN THE CAR SUDDENLY BEGAN REVVING. I WAS ONLY A FEW FEET AWAY FROM THE PARKING BLOCK AND I HAD MY FOOT ON THE BRAKE. I TRIED TO PUT THE CAR IN PARK BUT IT WOULD NOT MOVE. THE CAR KEPT REVVING AND JERKED FORWARD WITH SO MUCH FORCE THAT I WENT OVER THE PARKING BLOCK, THROUGH THE BUSHES AND THROUGH THE PVC FENCE. I HAD MY FOOT ON THE BRAKE THE ENTIRE TIME AND KEPT TRYING TO PUT THE CAR IN PARK. AFTER A FEW FEET BEYOND THE FENCE THE CAR FINALLY WENT INTO PARK AND I WAS ABLE TO STOP THE CAR. I AM COMPLETELY GRATEFUL THAT NO PEDESTRIANS WERE ON THE OTHER SIDE OF THE FENCE. AS I AM SURE YOU CAN IMAGINE I WAS TERRIFIED TO GET BACK INTO THE CAR. I CALLED MY HUSBAND AND HAD HIM BRING ME THE OTHER CAR SO I CAN FINISH OUT MY WORK DAY. THE ACADIA IS OUR FAMILY CAR AND THE CAR THAT TRANSPORTS OUR FOUR CHILDREN. MY HUSBAND TOOK THE CAR INTO FERMAN DEALERSHIP, THE DEALERSHIP WHICH WE LEASED THE CAR FROM, AND THEY BLEW HIM OFF SAYING THAT I PROBABLY GOT CONFUSED BETWEEN THE BRAKE AND THE THROTTLE. I AM 41 YEARS OLD AND HAVE BEEN DRIVING SINCE I WAS 16 AND I CAN ASSURE YOU THAT I DID NOT GET CONFUSED AND I FIND IT COMPLETELY INSULTING THAT THEY EVEN SAID THAT. IT DOES NOT SEEM THAT WE HAVE ANY LEGAL RECOURSE FOR BEING ABLE TO TERMINATE OUR LEASE DUE TO THIS, WHICH IS WHAT WE WOULD WANT. I WANT THIS INCIDENT REPORTED IN WRITING SHOULD GOD FORBID IT HAPPENS AGAIN AND THERE IS MORE DAMAGE THAN JUST TWO FENCE PANELS.

NHTSA ODI 10993991

VEHICLE WAS IN PARK, SHUT OFF, KEYS ON FRONT SEAT WITH PURSE. WENT TO SEAT BEHIND DRIVER TAKING ITEMS OUT AND WENT ABOUT DOOING MY ERRAND. BOTH DOORS LEFT OPEN. UPON RETURNING, NOTICEC VEHICLE ROLLING TOWARDS HIGHWAY. TRIED TO CATCH IT WHEN SECOND DOOR KNOCKED ME DOWN AND REAR DRIVERS SIDE WHEEL WENT OVER MY FOOT.

NHTSA ODI 10945767

THERE IS AN AIR VENT LOCATED NEXT TO ACCELERATOR WITH FINS SLANTED DOWNWARDS. SHOES SUCH AS TENNIS SHOES HANG UP ON THE VENT AS YOU TRY TO RELEASE THE ACCELERATOR. HAVE TO PULL YOUR FOOT OUT OF THE HANG UP WHICH CAUSES DELAYS AND DISTRACTIONS. DEALER SAYS NO KNOWN FIX AND THAT THIS IS NOT IDENTIFIED AS A PROBLEM BY GM.

NHTSA ODI 10916617

TL* THE CONTACT OWNS A 2016 GMC ACADIA. THE CONTACT STATED THAT THE BRAKES WERE NOT CONSISTENT AND MADE IT DIFFICULT TO STOP THE VEHICLE. WHILE AT A RED LIGHT, THE BRAKES FAILED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A LOCAL DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE RECURRED AND THE VEHICLE WAS TOWED TO ANOTHER DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE DEALER TO SEND THE VEHICLE HOME, IF THE FAILURE WAS NOT DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,036.

NHTSA ODI 10908180

ON MULTIPLE OCCASIONS THE VEHICLE HAS COMPLETELY SHUT-DOWN, WHILE SITTING STATIONARY IN TRAFFIC WITH THE BRAKES APPLIED (ONCE AT STOPLIGHT, ANOTHER TIME BACKING OUT FROM DRIVEWAY WITH BRAKE APPLIED PRIOR TO TRANSITIONING TO DRIVE) EACH OCCASION THE VEHICLE WAS RESTARTED WITH NO ISSUE OR WARNING LIGHTS. 1ST TIME TAKEN TO DEALER, NO "CODES" WERE FOUND AND WERE UNABLE TO RE-CREATE PROBLEM, AND SENT HOME. CURRENTLY AT DEALER FOR THE 2ND TIME AND STILL UNABLE TO RETRIEVE ERROR CODES OR RE-CREATE. CURRENTLY CONTACTING GM FOR ASSISTANCE. VEHICLE PURCHASED NEW IN DECEMBER 2016 FROM NORTH STAR GMC IN PENNSYLVANIA, AND CURRENTLY HAS LESS THAN 10K MILES.

NHTSA ODI 10898255

TL* THE CONTACT OWNS A 2016 GMC ACADIA. THE GEAR SHIFTER WAS PLACED IN THE PARK POSITION AND THE CONTACT WALKED AWAY FROM THE VEHICLE. ON THE WAY BACK TO THE VEHICLE, THE CONTACT NOTICED IT ROLLED ONTO THE HIGHWAY ON ITS OWN. THE CONTACT RAN AFTER THE VEHICLE AND TRIED TO STOP IT, BUT IT RAN OVER HER RIGHT FOOT, CRUSHED IT, AND CRASHED INTO A UTILITY BOX. A POLICE REPORT WAS FILED AND THE CONTACT RECEIVED MEDICAL ATTENTION FOR HER FOOT. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V092000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. UPDATED 06/21/17*LJ *CN

NHTSA ODI 10894132

2016 SLE GMC ACADIA CENTER GEAR SHIFTING COMPONENT LEVEL DOES NOT INDICATE WHAT GEAR THE VEHICLE IS CURRENTLY IN. P,R,N,D,L ALL REMAIN WHITE IN COLOR DESPITE BEING IN A DIFFERENT GEAR; AN IMPROVEMENT (PERHAPS A COLOR CHANGE TO THE CURRENT GEAR) IS NEEDED. GEAR INDICATION IS CURRENTLY LOCATED ON A 2 INCH BY 3 INCH SCREEN SCREEN ABOVE THE SPEEDOMETER IN THE INSTRUMENT CLUSTER. HOWEVER, THE STEERING WHEEL IS LOCATED WITHIN THE AVERAGE PERSONS FIELD OF VIEW OF THE INDICATION SCREEN, THUS MAKING THE INDICATION SCREEN USELESS UNTIL A MAJOR BODY ADJUSTMENT, UP OR DOWN, IS MADE. POOR INDICATION OF CURRENT GEAR AND THE SIZE OF GEAR INDICATION NEED TO BE DRASTICALLY IMPROVED TO PREVENT ACCIDENTAL GEAR SELECTION WHICH WOULD RESULT IN WRECKS AND LOST OF LIFE.

NHTSA ODI 10883937

THE CHROME TRIM AROUND THE VENTS ABOVE THE CENTER NAVIGATION SCREEN DISPLAY ARE MADE OF A MIRROR FINISH CHROME UNLIKE THE MATTE TRIM THAT SURROUNDS THE NAVIGATION SCREEN. WHEN ONE IS DRIVING AND THE SUN IS APPROXIMATELY DIRECTLY OVERHEAD, THE SUN REFLECTS OFF THE CHROME TRIM AND DUE TO THE ANGLE OF THE TRIM, IS REFLECTS DIRECTLY INTO THE DRIVER'S EYES. AS ONE CANNOT REALLY CHANGE ANYTHING WHILE DRIVING DURING THIS PERIOD TO BLOCK THE REFLECTION THE DRIVER IS CONSTANTLY BEEN DISTRACTED WITH THE SUN REFLECTION OF THE MIRROR LIKE TRIM THAT IS SHINNING IN THE DRIVER'S EYES.

NHTSA ODI 10871972

THIS VEHICLE LACK PROPER LOAD RESTRAINTS SO THAT OBJECTS PLACED IN THE CARGO AREA DO NOT FLY ALL OVER AND HURT PASSENGERS IN CASE OF SUDDEN STOP OR ACCIDENT. CARGO NETTING HAS VERY POOR SIDE ANCHORS AND LACKING FLOOR ANCHORS.

NHTSA ODI 10859860