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What 367 owners told NHTSA about the 2016 Ford Mustang Mach-e

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (367)Crash / fire / injury (18)Engine (73)Electrical system (71)Backup camera & sensors (52)Transmission & drivetrain (29)Body & structure (27)Latches & locks (25)Fuel system (20)Brakes (16)Airbags (15)Steering (12)

1 of 367 complaints match · Fuel system · crash/fire/injury only · clear filters

Jul 7, 2023EngineFuel systemFire2 injuries2 deaths

This specific car model is a 2016 Shelby GT350 tech package that I owned for at least 7 months. In this time period i had only put 7k mikes on it before it blew up. After doing tons of research there is a tons of class action law suits against Ford for these cars. The incident that occurred was while driving the vehicle caught fire on the passenger side. Driving at the speed limit of 40 MPH no warning lights, Check engine lights or anything it just blew up. Up to this point all maitence was done properly and after doing some research it had the same issue report by multiple other Shelby owners of this year. This vehicle is not safe for the roads and if not properly investigated, it can cause someone to lose their life. I incurred a bruised head, burns and loss of hair from this accident. I’ve contacted Ford in regards to this issue and yet to have anything done. This vehicle should not be sold to the public with these known issues. There was recall sent out to fix this issue but my specific vin number was never contacted to fix it.

NHTSA ODI 11530824

Working with the data? Download all 367 complaints as CSV · fetched from NHTSA July 15, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2016 Ford Mustang Mach-e verdict →