What 367 owners told NHTSA about the 2016 Ford Mustang Mach-e

Break bumper disintegrated, causing the rear bites to stay on and the automatic transmission to be able to switch from Parker to drive causing the vehicle to be able to roll and possibly crash

NHTSA ODI 11747552

The rear view camera has a recall. I took the vehicle into a Ford dealership on 6/23/26 for this recall. This is a risk to myself and others because backup cameras are a federally required safety feature. This is my 2nd attempt for Ford to fix this recall at two separate dealerships. Ford does not care about their recalls and the safety of Ford customers! I almost hit another car that was coming out due to the blind spots on that vehicle. My young daughter also drives the car and this is not the 1970’s as young drivers depend on that feature. Ford said that they could not find the problem with this issue and further diagnosing must be done on my part for $198. This is not fair to customers as this was a recall issue. If Ford is not properly training their technicians to diagnose this issue, it should not be the responsibility of the customer to pay for their error in producing this car. The problem has been reproduced and confirmed by a Ford dealership. There were no warning lights or issues that were displayed. Ford only sent out letters stating that a recall was issued on the problem. In May of 2026 my backup camera and trunk was not working. Ford inspected and replaced the parts on the vehicle that they assumed was part of the recall. For a 2016 Mustang, a common cause is not just the camera itself but also wiring/connectors in the trunk area or the APIM/radio module that displays the image. If the dealer simply performed the recall software update or replaced one component and the screen is still blank, the underlying problem may not have been fully diagnosed. This the 2nd attempt to have a recall fixed by Ford but to no avail (2 separate dealerships)

NHTSA ODI 11746775

See attached document for complaint.

NHTSA ODI 11746485

There are two recalls on this vehicle. South Bay Ford, located just a few miles farther away than Auto Nation Ford in Torrance has no problem with pick up and delivery resources to insure recall work is completed but stated I must use Auto Nation Torrance Ford because I fall into their service area, yet Auto Nation Ford Service Manager contacted on 6/22/2026 @ ~ 4:05 P.S,T. stated they do not have enough people to perform pick and delivery. It would seem to me Auto Nation Ford in Torrance has chosen profits over recall compliance putting lives at risk. I thought this was important enough for you to look into.

NHTSA ODI 11745773

The contact owns a 2016 Ford Mustang. The contact stated that while shifted into reverse(R), the rear-view camera was blank and then operated intermittently; however, the image was blurry. The vehicle was taken to a dealer on two occasions. During the first visit, the contact was informed that the harness needed to be replaced. The vehicle was repaired, but the failure persisted. The vehicle was then taken to a different dealer, where it was diagnosed and determined that the camera needed to be reprogrammed. The vehicle was repaired, but the failure persisted during the first inclement weather. The manufacturer was not notified of the failure. The failure mileage was approximately 72,000.

NHTSA ODI 11726715

They have a recall for the seatbelt so I got my car inspected and tested and my seatbelts are fine. I use this as a rental car and my business is stopped and I’m losing money every day that I cannot rent this out.

NHTSA ODI 11724952

Manufacturer has failed or is unable to remedy this safety recall for your vehicle IN A TIMELY MANNER. The Recall was from September 16, 2025. It has now been OVER half a year with NO remedy. I live in a salty air state and the last thing I want to happen is to drive with a seat belt with reduced effectiveness. I've ALREADY been in an accident a decade ago where a woman T-Boned me. I had a 2001 Mustang Convertible at the time with the convertible down. It's just like this Mustang with the recall but older. Thankfully the airbags and seat belt worked. Something needs to be done asap !!!!

NHTSA ODI 11725120

The steering wheel over time is very loose and in my case i need to be very careful with it because I feel I am losing control on my car while driving. You can feel the steering wheel moving up and down without little to know force also while driving. I don't even drive that fast since my way to work is always in a school zones.

NHTSA ODI 11720522

The contact owns a 2016 Ford Mustang. The contact stated that while shifted into reverse, the screen turned blue with a message that the back over prevention camera was unavailable. The failure was intermittent. The contact first received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention). The vehicle was taken to the dealer, who inspected the vehicle and replaced the wiring harness clips in the rear of the vehicle. The contact received a second notification for NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was returned to the dealer, and it was determined that the camera did not need to be replaced. The vehicle was not repaired under NHTSA Campaign Number: 25V572000 (Back Over Prevention); and the failure persisted. The manufacturer was made aware of the issue and referred the contact back to the dealer for assistance. The failure mileage was unknown.

NHTSA ODI 11716192

There have been 3 instances within the last year and a half where the rear window of my vehicle (Ford mustang) and the rear window of family member ford mustang both have shattered during the extreme cold possibly due to the heating coils on the window over heating and burning. You can see a burn pattern in the window This is a safety issue due to the window shattering, it sounded as if someone shot my window out the first time it happened my [XXX] son was in the back of the vehicle and I was driving home. The second instance, same vehicle, started the car using the remote starter and it did the same thing. This has not been inspected by my insurance representative, it has been reported in both instances through my insurance and pictures have been taken. There have been no warning signs or even issues, there wiring look like it had been burned, melted INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11715694

The contact owns a 2016 Ford Mustang. The contact received notification of NHTSA Campaign Number: 25V614000 (Seat Belts). The contact stated that the driver’s side front seat belt had detached from the frame. There were no warning lights illuminated. The local dealer was contacted and informed the contact that the recall repair would be available in June 2026. The vehicle was not diagnosed or repaired due to parts being on backorder. The manufacturer was not contacted. The failure mileage was approximately 50,000.

NHTSA ODI 11714914

At about 75k miles my mustang started misfiring at about 2,500 rpm’s and higher. Turns out it was a blown head gasket. This engine model is prone to what happened to it. Ford should have a recall for these engine and a solution as they’re ticking time bombs. I wish I could drive with the peace of mind of not worrying about it. I couldn’t drive my car for months because of the warranty not even wanting to cover it. The warranty from the used car dealership. Got unlucky.

NHTSA ODI 11714747

The driver And passengers door opens while driving

NHTSA ODI 11714657

The head gasket in my 2016 mustang eco boost failed. I have 126k miles and coolant is leaking into cylinder 2. I’ve always taken care of the maintenance on a timely matter and no modifications have been done.

NHTSA ODI 11714046

2016 Ford Mustang 2.3L Ecoboost Engine. Coolant intrusion into the cylinder. It's a known issue, an engine block design flaw. Ford was replacing the whole engine when those cars were under warranty. There is extensive content online about it and dozens of class actions.

NHTSA ODI 11709717

My cars head gasket blew at only 45,000 miles. Replaced my a local well known mechanic for around $3500.00. Now my car at 96,000 miles has blown the head gasket again. I believe the car needs a whole new block. I have seen several lawsuits regarding this and just would love my car running again. This is NOT cheap to fix for me.

NHTSA ODI 11708242

On 12/06/2025 I filled the vehicle with gasoline. As I was driving home I noticd a strong odor of gasoline. When I arrived home I parked the car in my carport. A short time later I went outside and noticed that I could still smell gasoline and I looked under the car, which was approximately 3 feet from my house and saw a puddle under it. This could have caused a fire, so I immediately took the car to a repair shop. Approximately one hour later I received a call from the shop informing me that the tank was broken at the top and it would cost approximately $2,600 to replace the tank. The problem was confirmed by Gemba Automotive, Surprise, AZ. I am unaware of whether they have the part available for inspection. There were no warning messages or lights displayed on the driver information system.

NHTSA ODI 11706935

From what I can remember its always been an issue with cylinder 3. I was always repaired by Ford Auto Nation of Fort Worth and Auto World Repair 2021 Engine Failure: Confirmed and repaired blown head gasket 2022 Check Engine Light code P303 - Found faulty as well as ignition coil on cylinder 3 2025 Engine Failure: code P303 - Found faulty as well as ignition coil on cylinder 3 Excessive smoke during idle Cracked engine block due to coolant leak through cylinder wall

NHTSA ODI 11705197

The contact's daughter owns a 2016 Ford Mustang. The contact stated that the rearview camera was inoperable while reversing. The owner received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer, where the contact was informed that the vehicle had passed the recall test, even though the part to do the recall repair was not yet available. Additionally, the contact stated that the rearview camera failure persisted. The vehicle was taken back to the dealer, where the contact was informed that the rearview camera needed to be replaced. The dealer advised the contact that the VIN was not included in a related recall; however, the VIN was included in NHTSA Campaign Number: 25V572000 (Back Over Prevention). The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 86,000.

NHTSA ODI 11696087

Display screen went out after first back up, camera recall. Camera is fixed under the recall by the dealership shortly after the display screen was intermittently going out until the screen became completely black.

NHTSA ODI 11686301

Component/system: Engine (Coolant intrusion into cylinder 1); Inspection available: Yes; Safety risk: Sudden power loss on road; Reproducibility/Confirmation: Dealer verified coolant in cylinder 1 after engine inspection; Manufacturer, police, insurance representatives or others inspections: No; Warnings/symptoms: Check Engine light turned on, error code P0301, higher than normal engine temperature, low coolant in reservoir, white smoke, rough idle at turning of engine; First appeared: Around 100,000 miles.

NHTSA ODI 11685431

Coolant intrusion into the cylinder head. This caused a sudden halt of he vehicle which could have caused an accident and loss of life. The engine coolant overheating temperature warning light came on. Vehicle was inspected by ford dealership and found to have blown head gasket. The car is vat for inspection.

NHTSA ODI 11683898

Took car to dealership per recall. Touch screen flickering on and off. Can't depend on back up camera. According to dealer "Recall 22a06a was previously completed on TSB 19-2273. and no other repairs were neede at this time. Note, Sync MyTouch screen is blinking on and off at all times and recommend Diag." they replaced APIN and Screen. According to the repair bill. It was still flickering and replaced FDCIN. Screen no longer flickering. it seems to me this is a safety hazard as it affects the viewing of the back up camera with any accuracy and could cause an accident no matter how careful a person is. It also seems to me that Ford knew extra parts my be needed to rectify the situation they should have been included in the orginal recall

NHTSA ODI 11681790

• What failed & is it available for inspection? Air-conditioning system failure. Loss of cabin cooling; dealer recommends compressor replacement (may include related components pending contamination check). Vehicle is at a Ford dealer now; no repairs performed yet. I requested the dealer retain failed parts for inspection. • How was safety put at risk? I live in Las Vegas; ambient temps ~112°F-120 degrees. This is my primary vehicle for transporting my [XXX] and for my work schedule. With no A/C, cabin temps become dangerously high within minutes, creating a heat-related illness risk (child and driver), impaired concentration, and fatigue during necessary trips. • Has the problem been reproduced/confirmed? Yes. An independent shop first advised compressor replacement. A Ford dealer subsequently confirmed loss of cooling and produced an A/C repair estimate after diagnosis. • Inspected by manufacturer/police/insurance? Inspected/diagnosed by an authorized Ford dealer. I opened a Ford Customer Relationship Center case (XXX) and requested goodwill/after-warranty review. No police/insurance inspection. • Warning lamps/messages/symptoms & onset? No warning lights. Symptoms began with weak/intermittent cooling in early August 2025 and progressed to no cold air. Mileage at failure ~87,279. A/C clutch cycles but cabin air remains hot. (Owner context: original owner, [XXX] Vehicle: 2016 Ford Mustang GT 5.0.) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11679927

My tire is a 255 / 40 ZR 19 model, speed rated 100W. While rotating my tires I noticed catastrophic tread separation on the inner sidewall of the tire. The separation is scattered, not all in one section, and in total covers about 1/4 of the total diameter. The underlying belt package has separated and steel wire is plainly visible at distance. The tire was still holding normal pressure at the time of discovery and there was no indication of the separation from any pressure devices or anything other than visual identification of the issue, which was only possible due to a routine tire rotation. Driving conditions since installation of the tire have been ~85% dry weather at speeds no greater than 85mph. A long haul trip from San Jose, CA to Los Angles, CA (~675 miles round trip) occurred 1.5 weeks prior to discovery.

NHTSA ODI 11679983