What 367 owners told NHTSA about the 2016 Ford Mustang Mach-e Bev Bev

I purchased the vehicle new and have driven it 21085 miles. Since I've owned it, I have had to add 23 quarts of additional oil to keep it full (1qt. every 500-1000 miles). After a couple complaints to Ford, they have advised me that this amount of oil consumption in this vehicle is normal. My warranty expires in March and I'm concerned about the cost of repair after the warranty is up. From a safety standpoint, I'm concerned if the engine were to run out of oil in a traffic situation. I am 74 years old and use the car for weekend, summer pleasure. I don't race it and don't allow others to drive it. Please let me know if other similar vehicles have this issue and if anything can be done. Thank you.

NHTSA ODI 11564963

The contact owns a 2016 Ford Mustang. The contact stated while driving 55 MPH, the vehicle was jerking, and the contact became aware that smoke was coming from underneath the hood. The contact was able to pull to the side of the road. No warning light was illuminated. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the failure was due to a faulty water pump. The manufacturer was made aware of the failure and determined that the vehicle was not under warranty. The failure mileage was approximately 46,000.

NHTSA ODI 11553272

My car is a single owner car, that has documentation of regular oil changes, engine upkeep, and general maintenance since its purchase in 2016. No major issues had been experienced until August, 2023. While driving the car home from work, I felt an immediate loss of power from the engine, my a/c went out, and an error flashed saying the temperature sensor for the cylinder heads showed the engine was overheating. So, in 100+ °F weather, I pulled the car over and turned it off. I let it sit for just over 15 minutes before turning it back on, only to find the car was still in failsafe mode. With less than five miles to return home, I drove, a car that refused to get up to 25 mph in the blazing heat (and no a/c), back home. I immediately called my local Ford dealership and set up an appointment to bring it in the next week, their soonest available appointment. In the meantime, I had to find people to carpool to work with. The next Monday, the car is brought in, and that day I’m informed the cylinder head cracked and I’d need a new engine. I couldn’t believe it. I’d always taken care of my car, never put it under any type of undue stress, how could the cylinder head have cracked? The dealership explained the damage was due to a well-known defect in the design of the engine. I was still flabbergasted. The engine fails, not through fault of the user, but from bad design on the part of the manufacturer, and I’m still the one responsible to pay $8,000 for a new engine? I am disappointed Ford put out a car with engines that WILL eventually fail, and then chooses to force their customers to be financially responsible for their error. My engine losing power with absolutely no notice could have resulted in a life threatening car accident had I chosen to drive the freeway that day, or could have forced me into unsafe situations had I been traveling. I will never buy a Ford again based on this experience and the business practices displayed.

NHTSA ODI 11550740

My car started to show a check engine light on around 103,000 miles. After getting a check engine light reading, the code was a misfire p0303 on cylinder 3. I took the car to a mechanic and was told the head gasket was blown and coolant was leaking into it.

NHTSA ODI 11539341

The contact owns a 2016 Ford Mustang. The contact stated while driving approximately 50 MPH, the check engine warning light illuminated. The vehicle was taken to the local dealer, where it was diagnosed that there was a crack in the cylinder head and the contact was informed that the repair was not covered under warranty. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 82,000.

NHTSA ODI 11537129

2016 Ford Mustang V6 This is EXTREMELY concerning as it's a SAFETY issue losing power features while the vehicle is in motion. While driving the car provides an error message with a wrench sign/icon stating the transmission is not in Park, then it proceeds to shut down the car leaving us without power steering. The car need stopped, move the transmission to Park, and start the engine. Doing this clears the warning and you are able to drive the car without any problem. The two incidents occurrences were about 1 or 2 months apart. Below link shows other people having the same issue [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11534722

This specific car model is a 2016 Shelby GT350 tech package that I owned for at least 7 months. In this time period i had only put 7k mikes on it before it blew up. After doing tons of research there is a tons of class action law suits against Ford for these cars. The incident that occurred was while driving the vehicle caught fire on the passenger side. Driving at the speed limit of 40 MPH no warning lights, Check engine lights or anything it just blew up. Up to this point all maitence was done properly and after doing some research it had the same issue report by multiple other Shelby owners of this year. This vehicle is not safe for the roads and if not properly investigated, it can cause someone to lose their life. I incurred a bruised head, burns and loss of hair from this accident. I’ve contacted Ford in regards to this issue and yet to have anything done. This vehicle should not be sold to the public with these known issues. There was recall sent out to fix this issue but my specific vin number was never contacted to fix it.

NHTSA ODI 11530824

My check engine light came on it was cylinder 2 misfire. Sputtering and stalling in traffic. Slow to excelarate, started losing coolant and blowing white smoke on start up. Stuck in traffic. Then the turbo blew out. Replaced turbo, replaced spark plugs replaced edition coil. Still cylinder 2 misfire. Still a rough idle, Still dies in traffic Still losing coolant, dies unexpectedly and then won't start. Replaced fuel pump about 3 years ago for it dying in the middle of sams club traffic lane. Currently issues with the other problems listed above. Have found out this is a common problem with these motors. I called Ford and was told it's because I have 112,000 miles on my car. I've never missed a service, never driven the car hard, never over heated it. I have taken excellent car of this vehicle. Currently waiting for another diagnostic test. We pay to much for these cars to be stuck in traffic and have the engines go out and so many problems with them. Yes this car can be inspected at any time. Ford needs to recall this engine and fix its mistake. This is not okay. And it's dangerous to continue to let people drive these vehicles.

NHTSA ODI 11524234

The contact owns a 2016 Ford Mustang. The contact stated while driving at various speeds, the brake pedal was depressed but the vehicle failed to stop. The contact stated that the emergency brake was engaged however, the vehicle crashed into the curb. The brake warning light was illuminated. The contact then stated that the driver’s side seat belt failed to operate and was seized. As result, the contact sustained an injury to her neck and finger. No medical attention was needed. The air bags failed to deploy. No police report was filed. The vehicle was towed to the dealer where it was diagnosed that the master cylinder needed to be replaced. The vehicle cylinder was replaced but failed. The vehicle was towed to the dealer where it was diagnosed that the master cylinder needed to be replaced but diagnosed that nothing was wrong with the seatbelt. The manufacturer was notified of the failure however, the contact stated that they hung up the phone. The failure mileage was approximately 78,000. The consumer stated the vehicle was sold because of the ongoing problems.

NHTSA ODI 11479449

What component or system failed or malfunctioned, and is it available for inspection upon request? -The engine on my 2016 Ford Mustang EcoBoost is malfunctioning. My vehicle's RPM drop extremely low then rev high, then the car almosts cut off when I drive at low speeds, park, or stop at lights/stop signs. How was your safety or the safety of others put at risk? -I stopped driving my car any further than 10-15 mile distances because I was afraid the car may cut off while I'm driving down the road in traffic. Has the problem been reproduced or confirmed by a dealer or independent service center? -I took my car to 3 different Ford dealerships, in Mississippi, North Carolina and Maryland. The first could not replicate the issue or find any issues, the second dealer whom I paid approximately $700 for repairs had my car for 3 weeks because they couldn't find the issue, so they replaced my spark plugs and an ignition coil and said it should be good. The third Ford dealership didn't diagnose it truly they just said it was leaking coolant so it had to be an internal coolant leak that has damaged my engine (causing a misfire), based on a Ford TSB that has apparently been out for a long time. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? -It was inspected by 3 different Ford dealerships. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? -The first time I had this symptom was in the spring of 2021, but it was a one time thing and it went away. The next time I noticed the issue was around July of 2021 which is when I took it to the Ford dealership near me in Mississippi. The first time the check engine light came on was in April of 2022 when I arrived in Maryland after I took it to the repair shop in North Carolina. Note: I was in the process of moving from Mississippi to the DC area, otherwise I wouldn't have even driven it that far.

NHTSA ODI 11465078

The contact owns a 2016 Ford Mustang. The contact stated that after starting the vehicle, the check engine warning light was illuminated on the instrument panel. The vehicle was taken to an independent mechanic where the mechanic discovered a misfire in cylinder #3. The coil and the spark plug in cylinder #3 were replaced; however, the check engine warning light intermittently illuminated as the temperature gauge indicated that the engine was hot. The contact took the vehicle back to the mechanic where they discovered that the coolant level was low and recommended that the vehicle be taken to a dealer. The vehicle was taken to the dealer and the diagnostic test discovered that coolant had leaked into cylinder #3 and that the engine needed to be replaced. The manufacturer was notified of the failure and provided a case number. The contact was then referred to the NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 59,000.

NHTSA ODI 11464839

Failure of Driver side Valve cover- leaking oil and valve cover bolts were completely loose. Both valve covers are prone to failure according to tsb 19-2309. Note: The engine block is designed to have 13 bolts to secure and seal valve covers to engine. Instead of using a 13 bolt valve cover, ford used 9 bolt valve covers for 3 consecutive years which deviates from the engine design. Safety concern- the discharge of combustible oil in and around engine bay and other engine components. engine components which are flammable and or susceptible to damage as a result from contact of leaking oil from failed valve covers and bolts. This failure could also result in catastrophic engine failure depending on when this failure occurs, if it goes unnoticed, and how bad it is. This problem has been confirmed by ford via tsb 19-2309 which instructs the removal of both valve covers, drilling 4 holes in each valve cover, replacing valve cover gasket’s, and adding 4 additional bolts to each valve cover upon complete re-assembly. This problem has been reproduced sufficient amounts for a TSB to be in place. An important NOTE with TSB 19-2309 is that it does not instruct the need to drill threaded holes into the engine block for 8 additional valve cover bolts because they are already present. The holes are simply covered up by the 9 bolt valve covers and go unused. Vehicle has been inspected by a Certified mechanic/ business outside of Ford dealership/company. No warning lights of any kind appeared. The issue was noticed on 4/9/2022 during a routine oil change and inspection. Car currently has 35,000 miles and is not being driven or started. Why is ford not willing to do the right thing by proactively recalling for this issue?

NHTSA ODI 11460806

Purchased the car around 40k miles. Did all the maintenance required for 3-4 years with it now at 98k miles. On the evening near Christmas eve as i was at the red light making a right turn i heard clank from the bottom of my engine, then metal pieces were falling off to the ground. Smoke was coming out from the engine, with the oil pressure illuminating light on. I pulled over to see a trail of oil, while looking under I saw a big whole on the bottom of the engine block. Good thing it didn't happened when I was driving at a higher speed and I was by myself vs having my kids with me. Geico would not cover my blown engine, and ford knows this is a known issue referring to "Ecoboom" but i no longer have warranty with them. Car has been sitting at the shop pending 6500 to have the engine replaced. With covid times we are living in right now i dont know what else to do.

NHTSA ODI 11445616

Engine threw a rod and damaged several pistons. Car has only 86,000 miles on it. Routine maintenance was done on schedule. No warning lights or symptoms were present before the incident. This will now require a full engine replacement. The incident happened while driving causing a major loss of power and eventually the inability to safely get my vehicle out of traffic. My car is still sitting at my mechanic and is available for inspection. It was only diagnosed and no repairs have been performed. The current COVID situation has made it impossible to even secure a replacement engine. Ford should be held accountable based on the number of related issues reported. I’m now paying on a car I can’t drive or repair l.

NHTSA ODI 11436208

WHILE COMING TO A STOP WITH THE CLUTCH PRESSED IN THE CAR WILL RANDOMLY TURN OFF INTERMITTENTLY. THIS HAS NOW JUST BEGAN HAPPENING, ALTHOUGH IT HAS NOW HAPPENED TO ME TWICE IN 1 MONTHS TIME. I HAVE ALSO BEEN READING ON S550 MUSTANG FORUMS (YEARS 2015 - PRESENT) THAT I AM NOT THE ONLY ONE EXPERIENCING THIS. IT SEEMS LIKE AN ELECTRICAL ISSUE OR SOMETHING AS THERE ARE PEOPLE WITH COMPLETELY STOCK CARS THAT ARE AFFECTED BY THIS, AND ALSO PEOPLE WITH 2018+ NEWER MUSTANGS AS WELL.

NHTSA ODI 11378568

AFTER HAVING THE CAR FOR 5 MONTHS (59,000 MI) THE ENGINE BLEW UP WHILE DRIVING 60MPH ON A STATE HIGHWAY AND DROPPED ALL OF ITS OIL. THE ECOBOOST MUSTANGS ARE INCREDIBLY PRONE TO THIS ISSUE AND FORD IS JUST SWEEPING THEM UNDER THE RUG. FORD HAD MY CAR FOR 4 MONTHS WHEN IT WAS MISFIRING (WHICH IS HOW "ECOBOOM" BEGINS) AND REPLACED ALMOST EVERYTHING UNDER THE POWERTRAIN WARRANTY MINUS THE ENGINE, TRANSMISSION AND TURBOCHARGER. WHEN I GOT THE CAR BACK IT STARTED TO JUMP TIMING THEN MISFIRE THEN ALL OF A SUDDEN IT STOPPED. THEN THE ENGINE BLEW UP.

NHTSA ODI 11378170

WATER PUMP LEAKED COOLANT REQUIRING REPLACEMENT.

NHTSA ODI 11351447

AT APPROXIMATELY 61,000 MILES, THE ORIGINAL ENGINE STOPPED WORKING. CYLINDER #3 GAVE OUT. POSSIBLY A LSPI CONDITION. THE ENGINE WAS REPLACED UNDER CPO WARRANTY. MY NEW ENGINE HAS NOW GIVEN OUT AT 36,000 MILES. ON THE 1ST ENGINE, I CAME FROM FORD DEALER AFTER COMPLAINING OF CHECK ENGINE LIGHTS COMING ON. OIL WAS CHANGED, CODES CLEARED. I DROVE APPROXIMATELY 4 CITY BLOCKS, ACCELERATED FROM A STOP LIGHT, AND THE ENGINE STARTED BLOWING WHITE SMOKE AND I PULLED IT OFF THE ROAD. THE ENGINE WAS DETERMINED TO HAVE TO BE FULLY REPLACED, AT 61,000 MILES, A LONG BLOCK, NOT A SHORT BLOCK. ON MY SECOND ENGINE, WHICH HAS APPROXIMATELY 35,000 MILES ON IT, I WAS DRIVING THE CAR AND AN ENGINE LIGHT CAME ON. THE CAR WAS DRIVABLE. AFTER PARKING IT, THE NEXT TIME I STARTED IT UP IT WAS BLOWING WHITE SMOKE AGAIN. I DIAGNOSES AT THE DEALER IS UNDERWAY.

NHTSA ODI 11349903

TRANSMISSION ISSUES, EVAP SENSOR, LOW FUEL PRESSURE SENSOR. *TR

NHTSA ODI 11328570

TL* THE CONTACT OWNS A 2015 FORD MUSTANG. THE CONTACT STATED DRIVING AT 30 MPH, SEVERAL WARNING LIGHTS ILLUMINATED. THE CONTACT VEERED TO THE SHOULDER OF THE ROAD AS THE VEHICLE STALLED. THERE WAS AN ABNORMAL ODOR COMING FROM THE ENGINE. THE CONTACT UNAWARE IF THERE WAS ANY LEAKS. THE CONTACT TURN THE VEHICLE OFF AND BACK ON WHICH RESUMED NORMAL VEHICLE OPERATION. THE VEHICLE WAS TAKEN TO MONRO AUTO SERVICE AND TIRE CENTER 1769 KUSER RD, HAMILTON TOWNSHIP, NJ 08690, (609) 308-3139 WHERE IT WAS DIAGNOSED THAT THE WATER PUMP, DRIVE BELT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V779000 (ENGINE AND ENGINE COOLING) AS A POSSIBLE SOLUTION TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS REFERRED TO THE NHTSA HOTLINE TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 78,971.

NHTSA ODI 11307283

2016 FORD MUSTANG WITH 2.3L ENGINE WITH AUTOMATIC TRANSMISSION. ENGINE STALLS WHILE COMING TO A STOP AT A STOPLIGHT AND DOES NOT RESTART MAKING THE VEHICLE INOPERABLE IN THE MIDDLE OF THE ROAD.

NHTSA ODI 11254742

TL* THE CONTACT OWNS A 2016 FORD MUSTANG. WHILE DRIVING, THE VEHICLE LOST ELECTRICAL POWER AND THE ENGINE STALLED. ON ANOTHER OCCASION, THE CONTACT COULD NOT OPEN THE DOOR TO EXIT THE VEHICLE. WHEN THE VEHICLE WAS STARTED, THE CONTACT WAS ABLE TO OPEN THE DOOR AND EXIT THE VEHICLE. THE VEHICLE WAS TOWED TO CARMODY FORD (1111 NY-29, GREENWICH, NY 12834, (518) 692-2246), BUT THE FAILURES COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 20,000. THE VIN WAS UNKNOWN. *JB

NHTSA ODI 11252204

TL* THE CONTACT OWNS A 2016 FORD MUSTANG. THE CONTACT STATED THAT WHEN SHE TURNED THE STEERING WHEEL, THE VEHICLE MADE A LOUD, CRACKING SOUND. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO INFORMED HER THAT THE EVAPORATOR CORD WAS LEAKING AND THAT THE AIR COMPRESSOR NEEDED REPLACING. THE MECHANIC ALSO INFORMED THE CONTACT THAT THE FAULTY COMPRESSOR WAS RELATED TO THE NOISES SHE HEARD. THE CONTACT SPOKE WITH NALLEY FORD SANDY SPRINGS (7555 ROSWELL RD, ATLANTA, GA 30350 (678) 809-5711) AND WAS REFERRED TO NHTSA TO FILE A SAFETY COMPLAINT. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30,000.

NHTSA ODI 11242659

THERE IS A KNOCKING COMING FROM THE PASSENGER SIDE ENGINE CYLINDER HEAD RIGHT AFTER AN OIL CHANGE AND NOW AT THE SECOND OIL CHANGE IT IS STILL THERE.

NHTSA ODI 11208349

SHELBY GT350 5.2L V8: ENGINE OIL FILTER SPINS LOOSE, CAUSING CATASTROPHIC LOSS OF OIL. STREET USE ONLY, NO TRACK DAYS. CAR DEALER SERVICED ONLY. DEALER DENIED FAULT, SAID OIL FILTER COMING LOOSE WAS "NORMAL" FOR THIS MODEL.

NHTSA ODI 11191798