What 1,455 owners told NHTSA about the 2016 Ford Fusion Hev

Car has intermittent electrical issue that causes ECUs to reboot often times disabling safety systems such as ABS, Airbags, Collision Avoidance, Adaptive Cruise Control, power steering and power brakes. Ford dealer believes that it's a short in a wiring harness. They claim this issue has been seen in several vehicles like mine. Ford was able to reproduce the problem and recommends replacement of a wiring harness ($4k). To date, I have not had an accident, but do not feel safe driving the vehicle if the airbags and other safety systems become inoperable. Yes, all of the dashboard lights come on when this issue occurs - technician states that the whole computer system gets taken down. That's very uncomfortable when you are traveling at highway speed and no longer have safety system. Steering and braking do get impacted but are not inoperable. I can provide videos of the dashboard when these events occur.

NHTSA ODI 11574928

I went to pick my daughter up from school as usual and the brakes would not work when I tried to stop in the turn loop. It caused me to crash the side of the car into a cement light post.

NHTSA ODI 11570173

The Airbags lights showing it is off and not functioning.

NHTSA ODI 11568695

When I got into my car today, the “airbag” symbol near the speedometer as well as the dash kept flickering off and on. My trip was 20 minutes and the illumination flickered off/ on the entire time. My car is steadily becoming increasingly unsafe to drive

NHTSA ODI 11529030

The contact owns a 2016 Ford Fusion. The contact stated while driving 30 MPH, the brake pedal was depressed and went to the floorboard. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who informed the contact that the brake hydraulic line needed to be replaced. The contact related the failure to NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). Additionally, the air bag warning light was illuminated intermittently. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.

NHTSA ODI 11519099

After a rear-end collision, my passenger front air bag light comes on intermittently. Because of this, I don't know if the air bag was compromised or if the collision caused a faulty sensor. I can't get an answer from Ford.

NHTSA ODI 11517907

The airbag sensor keeps popping on and off in the car… Also, the car is not shifting properly between gears… There is supreme hesitation involved.. there is so much noise coming from the steering column and/or the airbag system.. just out of the blue

NHTSA ODI 11503728

Air bags failed to deploy during a roll over accident. Vehicle is in the possession on State Farm insurance.

NHTSA ODI 11500233

On August the 17th, 2022 at approximately 1 pm our vehicle was rear-ended and was pushed into another vehicle from a dead stop in a traffic jam by a Chevy Van traveling between 45 and 50 mph until impact. Not a single airbag had deployed during or after the accident.

NHTSA ODI 11487153

seatbelt and airbag lights won’t go off, constantly dinging. code reader says there’s an issue with my restraint system

NHTSA ODI 11458889

2016 FORD FUSION. CONSUMER WRITES IN REGARDS TO AN ISSUE WITH THE BODY CONTROL MODULE. THE CONSUMER STATED IN 80 DEGREE WEATHER THE WINDOWS WOULD NOT ROLL DOWN AND THE A/C WAS INOPERABLE. ON SEPARATE OCCASIONS THE RADIO BECAME INOPERABLE, THE DISPLAY SCREEN WENT BLACK, THE DOOR LOCKS FAIL, AND THE HEATING/DEFROST/COOLING SYSTEM FAIL.

NHTSA ODI 11420880

THE AIRBAG COMES ON WHEN CAR IS STARTED AND STAYS ON. EVEN WHILE DRIVING.

NHTSA ODI 11404653

I WAS DRIVING DOWN THE HIGHWAY AND THE FRONT AIRBAG MALFUNCTION LIGHT CAME ON. IT WAS RAINY AND ROADS WERE WET WHEN IT CAME ON.

NHTSA ODI 11395639

WHILE IN MOTION THE ABS LIGHT, TRACTION ON/OFF, AND HILL ASSIST IS NOT AVAILABLE IS LIT UP. ALSO, THE SPEEDOMETER IS SPORADIC. HAVEN'T HAD ANY WORK DONE RECENTLY SO THAT ISN'T THE CAUSE.

NHTSA ODI 11389599

A FEW WEEKS AFTER HAVING RECEALLS PERFORMED FOR THE STEERING AND AIRBAG ISSUES, I WAS DRIVING ON THE FREEWAY AND GOT A WARNING LIGHT(ATTACHED) THAT SAID "STEERING FAULT SERVICE NOW". THE STEERING BACAME SLIGHTLY STICKY BUT STILL DRIVABLE. AFTER REACBING MY DESTINATION AND RESTARTING MY CAR, I THEN RECEIVED THE SAME FAULT LIGHT AS WELL AS TRACTION CONTROL, AND AIRBAG LIGHTS. I HAVE HAD ZERO ISSUES WITH THIS VEHICLE AS LONG AS I'VE OWNED IT PRIOR TO IT BEING AT THE DEALER FOR THE RECALLS. THE STEERING WAS NOW ALMOSY INOPPERABLE AND REQUIRED ALOT OF STRENGTH TO MAKE ANY TURN LEFT OR RIGHT. WHILE LUCKILY THE STEERING GOT VERY BAD ON SIDE STREETS, THIS COULD HAVE RESULTED IN SOME SERIOUS INJURY OR PROBLEMS IF IT HAPPENED ON THE HIGHWAY I FEEL. THIS VEHICLE IS JUST ONLY 4 YEARS OLD AND I HAVE A HARD TIME BELIEVING THAT THE STEERING MECHANISM SHOULD BE FAULTY ALREADY. I UNFORTUNATELY DO NOT HAVE WARRANTY ON THIS PART OF THE VEHICLE SO I AM NOW LEFT WITH A $2500 BILL TO REPAIR A SEALED RACK AND PINION ASSEMBLY THAT DOESN'T (TO MY KNOWLEDGE) REQUIRE ANY MAINTENACE. HOPEFULLY THERE ARE ENOUGH OF THIS ISSUES TO WARRANT AN INVESTIGATION AND POSSIBLE RECALL. THANK YOU,

NHTSA ODI 11388994

MY CAR SEAT UNDERCARRIAGE IS DISATTACHED. I TOOK MY CAR IN TO A NEARBY FORD DEALERSHIP AND WAS TOLD MY VIN NUMBER WAS NOT ASSOCIATED WITH THE RECALLS. ALTHOUGH MY CAR'S VIN DID NOT HAVE A RECALL, I AM HAVING THE SAME ISSUES AS EVERYONE ELSE THAT HAD A RECALL. I WAS UNABLE TO ADJUST MY CAR SEAT FOR SUITABLE DRIVING AND THEREFORE ENDED UP HAVING AN ACCIDENT. I TRIED TO REACH OUT TO SEVERAL COMPANIES IN REFERENCE TO MY SEAT ISSUE. NO ONE COULD HELP ME BC MY VIN NUMBER DIDN'T MATCH. I HAVE BEEN TRYING TO GET ASSISTANCE WITH THIS ISSUE SINCE 6/2020 BUT WAS TURNED AWAY AT PLATIMUM FORD IN TERRELL TX. PLEASE HAVE SOMEONE TO CONTACT ME AS SOON AS POSSIBLE I HAD A WRECK 12/28/20 MY AIRBAG DID NOT DEPLOY UNTIL AFTER THE CRASH. THE FORCE OF THE AIR BAG BROKE MY HUSBANDS ARM, I AM NOT PLEASED WITH FORDS RECALL PROCEDURES BECAUSE ALL DEFECTS THAT HAPPENED TO MY CAR PRIOR TO MY WRECK WERE BEING OVERLOOKED BECAUSE MY VIN NUMBER DID NOT MATCH THE RECALLS LIST. I FEEL LIKE JUST BECAUSE A CAR WAS NOT MANUFACTURED IN A CERTAIN AREA AND IN A CERTAIN PERIOD OF TIME SHOULD ALL BE ACCEPTED IF A FLAW ALIKE WHAT'S NOTIFIED.

NHTSA ODI 11386479

WHEN PUSHING THE START BUTTON, THE CAR STRUGGLES TO START. THE BATTERY WAS CHECKED AND NO PROBLEMS WERE FOUND. SOMETIMES THE CAR DOES NOT DETECT WHEN THE DRIVERS SEATBELT IS NOT ON WHILE DRIVING OR SITTING STILL. THE BEEPING SOUNDS THE CAR TYPICALLY MAKES WHEN BACKING, ALERTING THE DRIVER IS A COMPLETELY DIFFERENT SOUND NOW. OTHER BEEPING NOISES ARE ALSO DIFFERENT SOUNDS AND PITCHES. THE ENGINE LIGHT TURNS ON AND OFF. FAINT SCRATCHING NOISE UNDER THE HOOD. WINDOWS WILL GO DOWN BY THEMSELVES.

NHTSA ODI 11366988

TL* THE CONTACT OWNED A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, WHEN THE STEERING COLUMN LOCKED UP, CAUSING THE CONTACT TO DRIVE OFF THE ROAD, THE VEHICLE THE INDEPENDENTLY INCREASED IN SPEED TO 40 MPH, AND CRASHED INTO A DITCH AIRBORNE. THE VEHICLE LANDED UPSIDE DOWN. DURING THE FAILURE, THE STEERING WHEEL WAS UNABLE TO BE MANEUVERED. THERE WERE NO WARNING LIGHTS AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUFFERED INJURIES TO THE HEAD, LEFT ARM WAS CUT DEEPLY AND ELBOW, ELBOW JOINT WAS INJURED, AND A CUT ON THE FACE. THE CONTACT WAS TAKEN TO THE AMBULANCE. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THAT THERE WAS A RECALL ON THE STEERING. THE VEHICLE WAS RECALLED FOR THE STEERING COLUMN. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 146,000.

NHTSA ODI 11360464

MY FRIEND ARON WAS HAVING AN EMERGENCY WHEN WOKE UP AT 4:00AM TO COME TO HIS HELP. AFTER WAKING UP WITH A REDBULL ,I WAS THEN HEADING TO THE HOUSE AT WICH ARON LIVES . I WAS UNFORTUNATELY AN TO MY SURPRISE . LOST COMPLETE CONTROL OF MY 2016 FORD FUSION THE STEERING WHEEL LOCKED. AS DID THE TIRES . AND TO MY HORRIBLE EXPERIENCE OF THIS CAR IN MOTION THEN ACCELERATED TO 40 MILES AN HOUR . I WAS COMPLETELY HELPLESS AS TO REDIRECT THE CAR IN MOTION TO A SAFE PATH . I REMEMBER THE FUSION WAS AIRBORNE AFTER I WAS OFF THE ROAD HITTING A DITCH . THE FORD FLIPPED UPSIDE DOWN. I SUSTAINED HEAD INJURIES AND BACK AN AS WELL. MY ARM WAS CUTT UP BAD. IM NOW LIVING WITH THESE SCARS FOR THE REST OF MY LIFE.

NHTSA ODI 11360496

GOT IN A CAR ACCIDENT TO WHERE I EXPERIENCED INJURIES AND THE AIR BAGS DID NOT DEPLOY

NHTSA ODI 11342329

AIRBAG LIGHT STAYS ON DIAGNOSED WITH FAILED OCS SYSTEM

NHTSA ODI 11341006

AIRBAG LIGHT WILL NOT GO OFF WHEN I START MY CAR. THE LIGHT HAS BEEN ON THROUGHOUT THE ENTIRE DAY. *TR

NHTSA ODI 11325400

MY AIRBAG IN MY STEERING WHEEL IS POPPED UP AND THE SYNC SYSTEM FOR MY RADIO KEEPS DISCONNECTING AND JUST WILL NOT CONNECT AT ALL. DID A FACTORY RESET WITCH SOLVED THE PROBLEM FOR ONLY A COUPLE DAYS AND WENT BACK TO NOT WORKING AGAIN

NHTSA ODI 11319300

AIRBAG LIGHT COMES ON AFTER YOU START THE CAR BUT THERE IS NO ISSUE. RECALL WAS FIXED RECENTLY AS WELL BUT APPARENTLY THE SENOR IS NOT COVERED IN THE RECALL.

NHTSA ODI 11319149

THE AIRBAG WARNING LIGHT WAS ON AND STAYED ON. THE PASSENGER AIRBAG LIGHT SAID THE AIRBAG WAS OFF WHEN A PERSON WAS IN THE PASSENGER SEAT. I HAD TO TURN THE CAR OFF WHILE IN PARK IN MY DRIVEWAY AND TURN IT BACK ON AFTER A FEW MINUTES. THE LIGHT WENT OFF AND DIDN'T COME BACK ON. THE TRANSMISSION DOES NOT SHIFT SMOOTH WHEN SWITCHING GEARS FROM PARK TO DRIVE.

NHTSA ODI 11318908