What 1,455 owners told NHTSA about the 2016 Ford Fusion Hev

I went to pick my daughter up from school as usual and the brakes would not work when I tried to stop in the turn loop. It caused me to crash the side of the car into a cement light post.

NHTSA ODI 11570173

After a rear-end collision, my passenger front air bag light comes on intermittently. Because of this, I don't know if the air bag was compromised or if the collision caused a faulty sensor. I can't get an answer from Ford.

NHTSA ODI 11517907

Air bags failed to deploy during a roll over accident. Vehicle is in the possession on State Farm insurance.

NHTSA ODI 11500233

On August the 17th, 2022 at approximately 1 pm our vehicle was rear-ended and was pushed into another vehicle from a dead stop in a traffic jam by a Chevy Van traveling between 45 and 50 mph until impact. Not a single airbag had deployed during or after the accident.

NHTSA ODI 11487153

MY CAR SEAT UNDERCARRIAGE IS DISATTACHED. I TOOK MY CAR IN TO A NEARBY FORD DEALERSHIP AND WAS TOLD MY VIN NUMBER WAS NOT ASSOCIATED WITH THE RECALLS. ALTHOUGH MY CAR'S VIN DID NOT HAVE A RECALL, I AM HAVING THE SAME ISSUES AS EVERYONE ELSE THAT HAD A RECALL. I WAS UNABLE TO ADJUST MY CAR SEAT FOR SUITABLE DRIVING AND THEREFORE ENDED UP HAVING AN ACCIDENT. I TRIED TO REACH OUT TO SEVERAL COMPANIES IN REFERENCE TO MY SEAT ISSUE. NO ONE COULD HELP ME BC MY VIN NUMBER DIDN'T MATCH. I HAVE BEEN TRYING TO GET ASSISTANCE WITH THIS ISSUE SINCE 6/2020 BUT WAS TURNED AWAY AT PLATIMUM FORD IN TERRELL TX. PLEASE HAVE SOMEONE TO CONTACT ME AS SOON AS POSSIBLE I HAD A WRECK 12/28/20 MY AIRBAG DID NOT DEPLOY UNTIL AFTER THE CRASH. THE FORCE OF THE AIR BAG BROKE MY HUSBANDS ARM, I AM NOT PLEASED WITH FORDS RECALL PROCEDURES BECAUSE ALL DEFECTS THAT HAPPENED TO MY CAR PRIOR TO MY WRECK WERE BEING OVERLOOKED BECAUSE MY VIN NUMBER DID NOT MATCH THE RECALLS LIST. I FEEL LIKE JUST BECAUSE A CAR WAS NOT MANUFACTURED IN A CERTAIN AREA AND IN A CERTAIN PERIOD OF TIME SHOULD ALL BE ACCEPTED IF A FLAW ALIKE WHAT'S NOTIFIED.

NHTSA ODI 11386479

TL* THE CONTACT OWNED A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, WHEN THE STEERING COLUMN LOCKED UP, CAUSING THE CONTACT TO DRIVE OFF THE ROAD, THE VEHICLE THE INDEPENDENTLY INCREASED IN SPEED TO 40 MPH, AND CRASHED INTO A DITCH AIRBORNE. THE VEHICLE LANDED UPSIDE DOWN. DURING THE FAILURE, THE STEERING WHEEL WAS UNABLE TO BE MANEUVERED. THERE WERE NO WARNING LIGHTS AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUFFERED INJURIES TO THE HEAD, LEFT ARM WAS CUT DEEPLY AND ELBOW, ELBOW JOINT WAS INJURED, AND A CUT ON THE FACE. THE CONTACT WAS TAKEN TO THE AMBULANCE. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THAT THERE WAS A RECALL ON THE STEERING. THE VEHICLE WAS RECALLED FOR THE STEERING COLUMN. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 146,000.

NHTSA ODI 11360464

MY FRIEND ARON WAS HAVING AN EMERGENCY WHEN WOKE UP AT 4:00AM TO COME TO HIS HELP. AFTER WAKING UP WITH A REDBULL ,I WAS THEN HEADING TO THE HOUSE AT WICH ARON LIVES . I WAS UNFORTUNATELY AN TO MY SURPRISE . LOST COMPLETE CONTROL OF MY 2016 FORD FUSION THE STEERING WHEEL LOCKED. AS DID THE TIRES . AND TO MY HORRIBLE EXPERIENCE OF THIS CAR IN MOTION THEN ACCELERATED TO 40 MILES AN HOUR . I WAS COMPLETELY HELPLESS AS TO REDIRECT THE CAR IN MOTION TO A SAFE PATH . I REMEMBER THE FUSION WAS AIRBORNE AFTER I WAS OFF THE ROAD HITTING A DITCH . THE FORD FLIPPED UPSIDE DOWN. I SUSTAINED HEAD INJURIES AND BACK AN AS WELL. MY ARM WAS CUTT UP BAD. IM NOW LIVING WITH THESE SCARS FOR THE REST OF MY LIFE.

NHTSA ODI 11360496

GOT IN A CAR ACCIDENT TO WHERE I EXPERIENCED INJURIES AND THE AIR BAGS DID NOT DEPLOY

NHTSA ODI 11342329

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHEN THE VEHICLE WAS IN PARK, IT ACCELERATED FORWARD AND CRASHED INTO ANOTHER VEHICLE WITHOUT WARNING. THE AIR BAGS DID NOT DEPLOY. NO INJURY WAS REPORTED. THE VEHICLE WAS NOT DAMAGED. THE VEHICLE WAS TOWED TO THE SEELYE FORD (3820 STADIUM DR, KALAMAZOO, MI 49008) WHERE THE SHIFT CONTROL CABLE BUSHING DISLOCATED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE NHTSA. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT HE RESEARCHED THE FAILURE ON-LINE AND FOUND AN UNKNOWN RECALL IN WHICH THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. *DT

NHTSA ODI 11318267

TL* THE CONTACT LEASED A 2016 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SWERVED INDEPENDENTLY, ROLLED OVER TWICE, AND LANDED IN A WET FIELD. THE CONTACT WAS UNSURE IF THE DRIVER BLACKED OUT. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED BRUISES TO THE BODY AND WHIPLASH. THE PASSENGER ALSO SUSTAINED BRUISES AND WHIPLASH FROM THE SIDE WINDOW THAT WAS WRAPPED AROUND HER. BOTH OCCUPANTS REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW LOT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: CAS-152226495. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT AVAILABLE.

NHTSA ODI 11196667

TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE DRIVING 50 MPH, THE CONTACT CRASHED INTO A DEER. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE SHOULDER AND THE PASSENGER SUSTAINED INJURIES TO THE SHOULDER AND NECK. MEDICAL ATTENTION WAS RECEIVED. THE VEHICLE WAS TOWED TO A BODY SHOP AND WAITING TO BE REPAIRED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 50,000.

NHTSA ODI 11162653

ON SATURDAY MAR 31,2018 ON MY WAY HOME FROM WORK I WAS GOING THROUGH A GREEN LIGHT ON A CITY STREET AND HIT A CAR THAT FAILED TO STOP. THE FRONT END OF CAR HIT THE RIGHT SIDE OF THE OTHER CAR. NONE OF MY AIRBAGS DEPLOYED AND MY CAR HAS BEEN TOTALED DUE TO MASSIVE FRONT END DAMAGE

NHTSA ODI 11083598

UPON ENTERING AN INTERSECTION,THE SIGNAL LIGHT WAS GREEN AND MY CAR WAS STUCK BY A CAR THAT RAN THE RED LIGHT. MY CAR WAS HIT ON THE FRONT PASSENGER SIDE AND THEN THE OTHER CAR SLAMMED INTO MY CAR AGAIN.

NHTSA ODI 11067144

AIR BAGS DID NOT DEPLOY IN MY ACCIDENT. FRONT END DAMAGE DOING ABOUT 27 MPH INTO A SIDE OF A MINI-VAN GOING ABOUT 35-40 RIGHT THROUGH A YIELD SIGN. THE DRIVER IN THE MINI-VAN DISREGARDED THE YIELD SIGN IN A RESIDENTIAL NEIGHBORHOOD POSTED 25 MPH AND HE WAS DOING AT LEAST 35-40. I HAD THE RIGHT-AWAY AND WAS DOING ABOUT 27 WHEN I SLAMMED ON THE BREAKS AT THE VERY LAST SECOND. HIS AIR-BAGS DID DEPLOY IS HIS VEHICLE AND MINE DID NOT. I WOULD PLEASE LIKE MY VEHICLE CHECKED OUT TO MAKE SURE EVERYTHING IS WORKING PROPERLY.

NHTSA ODI 11005171

UPON DEPLOYMENT THE AIRBAG COVER SPILT DOWN THE MIDDLE AND DID NOT FULLY DEPLOY DURING IMPACT WITH ANOTHER VEHICLE. THIS OCCURRED ON THE HIGHWAY, I WAS CUT OFF AND THE OTHER VEHICLE CAME TO A FULL HARD STOP IN FRONT OF ME, DESPITE APPLYING MAXIMUM BREAKING FORCE, I HAD NO DISTANCE TO STOP AND REAR ENDED THE OTHER VEHICLE.

NHTSA ODI 10981541

I WAS IN A RESIDENTIAL AREA AND CAME TO A 2 WAY STOP GOING WEST BOUND. I SAW A VEHICLE APPROACHING GOING WEST BOUND. I MADE A LEFT TURN. THE OTHER VEHICLE RAN THROUGH THE STOP SIGN MAKING A RIGHT TURN AND HIT MY VEHICLE; THEN SPED AWAY. THE OTHER CAR WAS A DARK OLDER MEDIUM SIZE SUV. THE SUV FRONT DRIVER SIDE HIT THE PASSENGER SIDE CENTER BEAM BETWEEN THE FRONT AND BACK SEAT, DAMAGED BOTH DOORS, BROKE THE BACK SEAT WINDOW, AND CAUSED THE DRIVER SIDE FRONT TIRE TO GO FLAT. THE IMPACT PUSHED MY CAR ABOUT 30 FEET UP AND OVER A 4 INCH HIGH SIDEWALK CURB AND ANOTHER 10 FEET INTO A NEIGHBOR'S YARD. THE CAR TOOK THE SIDE IMPACT REMARKABLY WELL BUT NONE OF THE AIRBAGS DEPLOYED.

NHTSA ODI 10859821