What 287 owners told NHTSA about the 2016 Ford F-250 Super Crew

WAS DRIVING DOWN THE ROAD AND THE TRUCK STARTED LEAKING DIESEL EVERYWHERE. WE TOOK THE TRUCK TO THE DEALERSHIP WHERE THEY SAID THAT WHEN THE FILTER CLOGS THE TRUCK DOESN'T TURN OFF IT SPRAYS FUEL OUT OF THE TOP OF THE FILTER HOUSING. THIS IS DANGEROUS AS MY WIFE WAS DRIVING THE TRUCK AND SITTING IN THE TRUCK FOR SEVERAL MINUTES WITH IT RUNNING NOT REALIZING IT WAS LEAKING . IT COULD HAVE CAUGHT ON FIRE.

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WITH 37K MILES ON MY VEHICLE AND ALL MAINTENANCE PERFORMED AND FOLLOWED BY DEALER, I WAS DRIVING DOWN HIGHWAY AT 70 MPH HAULING A 13K LB 5TH WHEEL RV WHEN SUDDENLY TRUCK AND STEERING STARTED TO SHAKE VIOLENTLY. WITH A HEAVY LOAD ATTACHED I BRAKED AND SLOWED VEHICLE TO 50 MPH TO STOP SHAKING. I WAS 200 MILES FROM NEAREST FORD DEALER IN EL PASO AND DROVE TRUCK AND RV THERE FOR IMMEDIATE SERVICE. INTERNET RESEARCH SHOWS THIS CONDITION IS COMMON WITH F250 TRUCKS EVEN UNDER 10K MILES! THIS IS A VERY DANGEROUS AND LIFE THREATENING EPISODE ESPECIALLY AT HIGHWAY SPEED. THERE IS A FORD TSA WHICH DESCRIBES THIS PROBLEM.

NHTSA ODI 11219457

THERE WAS A BLACK DUALLY FORD F250 THAT WAS TRADED IN ABOUT A MONTH AGO TO CARMAX OR CARVANA. THE REGISTERED OWNER WAS (XXXXX) FROM SANTA MARIA, CA BUT THE VEHICLE WAS DRIVEN TO TRANSPORT CARS BY (YYYYY)B/D 3/3/82 OWNER OF WHITE LIGHTENING TRANSPORT LLC. THIS TRUCK HAD WELL OVER 300K MILES AND MR (YYYYY) HAD THE MILAGE TURNED BACK AT LEAST THREE TIMES. I BELIEVE IT STATED ABOUT 37K AT TRADE IN. HE MET THE DEALER ON 166 AND HAD TO PULL OVER TO PROGRAM THE CHECK ENGINE LIGHT RIGHT BEFORE TRADING IT IN. I AM NOT SURE OF THE TRADE IN DATE OR VINDICATION BUT I'M POSITIVE THE MILEAGE WAS TURNED BACK 3 TIMES THAT I AM AWARE OF. HE TOOK IT FOR OIL CHANGES AND NEW TIRES SO SOMEWHERE HE HAD TO SLIP UP AND THE MILEAGE WAS LOGGED. NOT POSITIVE OF THE TRADE IN DATE BUT IT WAS RECENT PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11217021

DEATH WOBBLE- 2016 FORD F-250 IS EXPERIENCING THE DEATH WOBBLE AT SPEEDS ABOVE 60MPH. THIS IS A CONTINUING PROBLEM, THE SERVICE MANAGER AT MY LOCAL DEALERSHIP STATED THERE IS NO TSB FROM FORD RECOGNIZING THE 2016 HAS A PROBLEM WITH THE DEATH WOBBLE. THE DEALERSHIP HAS REPLACED THE PARTS IN THE FRONT END THAT FORD SAYS TO ON MODELS THAT EXPERIENCE THE SAME ISSUE. THIS HAS NOT FIXED THE PROBLEM. THIS IS A SERIOUS SAFETY ISSUE WITH ALL THESE VEHICLE AND FORD KNOWS ABOUT THIS ISSUE AND HAS NOT DONE ANYTHING TO HELP THE CONSUMER. I HAVE SPENT OVER $2000 TO FIX THIS AND IT'S NOT FIXED YET.

NHTSA ODI 11206903

BACKUP CAMERA AND BRAKE LIGHTS INOPERABLE/INTERMITTENT DUE TO WATER IN ORIGINAL FORD WIRING HARNESS PIGTAILS, LOCATED ON UNDERSIDE EXTERIOR OF VEHICLE. WARRANTY SHOWS ALL WIRING HARNESSES AND CONNECTORS AS COVERED. SHOULD BE COVERED UNDER WARRANTY PURCHASED FORD PREMIUM ESP WARRANTY UP TO 100,000 MILES ON ODOMETER, BUT WORK TO FIX THE ISSUES ARE BEING REFUSED BY FORD SERVICE DEPT BECAUSE OF "WATER INTRUSION", DESPITE BEING EXPOSED TO ROAD RAIN WATER. CALLED FORD WARRANTY CLAIMS DEPARTMENT AND WAS GIVEN A CASE NUMBER. WAS TOLD THEY WOULD CONTACT MY EMAIL THE NEXT DAY (IT'S BEEN TWO DAYS) ON POSSIBLE WARRANTY RESOLUTION. FORD WANTS TO CHARGE ME FOR THE REPAIR MEANWHILE, WHICH I REFUSED. NOW, THE BRAKE LIGHTS WORK ONLY PART OF THE TIME (COME ON AND STAY ON FOR PERIODS OF TIME), THE BACKUP CAMERA IS PREVENTING ME FROM SEEING ANYTHING BEHIND ME. I'M AFRAID OF BEING REAR-ENDED OR BACKING INTO ANYTHING OR ANYONE. ALSO, FORD MADE ME PAY THE $100 WARRANTY DEDUCTIBLE DESPITE WORK NOT BEING RESOLVED. AND, ORIGINAL WIRING HARNESS WHICH WAS ATTACHED TO THE VEHICLE IS NOW DANGLING UNDER THE TRUCK AS THE TECH BROKE ALL OF THE PIECES THAT ATTACH THE WIRING IN PLACE TO THE VEHICLE.

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AT 82000 MILES HAD A SHIMMING IN THE FRONT END OCCUR. WAS NOT ALWAYS PRESENT WHILE DRIVING BUT AT TIMES THE STEERING WHEEL WOULD START SHAKING MAKING IT HARD TO MAINTAIN IN THE ROAD.

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VEHICLE WAS PARKED AT HOME AND NOT RUNNING. ENGINE BLOCK HEATER WAS PLUGGED IN. SOME TIME WITHIN AN HOUR OF PLUGGING THE BLOCK HEATER IN THE ENGINE CAUGHT FIRE AND WAS EXTENSIVE ENOUGH TO CALL THE FIRE DEPT. INSURANCE COMPANY DECLARED TRUCK A TOTAL LOSS WITH NO CAUSE OF THE FIRE DETERMINED

NHTSA ODI 11183454

I BOUGHT A NEW F250 SD 6.7L IN 2016. IT HAS 53,000M ON IT. JAN 2019 REDUCTANT HEATER FAILED, FORD WOULD NOT PAY FOR IT. FORTUNATELY MY EXT WARRANTY DID AFTER $100 DEDUCTABLE. FEB 2019 MY TRUCK WHILE DRIVING ON CITY STREETS IT GAVE THE DASH WARNING : CHIMING SOUND, NO OIL PRESSURE, HIGH TEMP, SERVICE ADVANCE TRAC, AIR BAG, BATTERY, AND AFTER STOPPING NOTHING WAS OVERHEATING, AND OIL WAS AT PROPER LEVEL IT WOULD NOT TURN OVER. IT LOCKED THE STARTING SYSTEM OUT. TOWED TO SHOP, WAITED 6 HRS THEN SHOP SAID IT WAS FROM SUSPECTED CORRODED BCM CONNECTOR. THE SHOP TURNED THAT IN TO MY EXTENDED WARRANTY AND THEY DECLINED THE CLAIM DUE TO CORROSION. FORD HAS A BULLETIN OUT ON IT HAPPENING BUT REFUSED TO PAY FOR IT. $1000 REPAIR BILL+ $130.00 FOR THE DIAGNOSIS. THEY ARE NOT EVEN SURE IT WAS CORROSION, BUT SUSPECTS THE BCM CORRODED CONNECTOR. THEY RESET THE CODES, TEST DROVE IT AND GAVE IT BACK TO ME. I WILL NEVER BUY A FORD PRODUCT AGAIN.

NHTSA ODI 11182592

CODE P20BA, REDUCTANT HEATER IN DEF TANK. IT IS A KNOWN PROBLEM BUT FORD DID NOT INCLUDE MY YEAR MODEL IN THE WARRANTY RECALL. $1050.00 TO REPAIR. I SEE ALL OVER THE INTERNET WITH PEOPLE HAVING THE SAME PROBLEM THAT I'M HAVING.

NHTSA ODI 11180846

TL* THE CONTACT OWNS A 2016 FORD F-250. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE DECELERATED TO 50 MPH AND WOULD NOT EXCEED 50 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE HEATER FOR THE DIESEL EXHAUST FLUID WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. BAYTOWN FORD (4110 I-10, BAYTOWN, TX) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 82,000.

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HAD 2 SETS OF THESE TIRES INSTALLED UNDER WARRANTY DUE TO EXCESSIVE VIBRATION AT HIGHWAY SPEEDS CAUSED BY SEPARATION OF THE TREAD PLIES WITHIN THE TIRE.

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MY TRUCK, WITH 41,000 MILES , IS SUFFERING WHATS BEING REFERRED TO ONLINE AS THE " DEATH WOBBLE ". THE SYMPTOMS BEGAN AT AROUND 21,000 MILES AND IT HAS GROWN STEADILY WORSE. IT HAPPENS WHEN HITTING BUMPS OR BRIDGE EXPANSION JOINTS AT HIGHWAY SPEED, FORCING ME TO SLOW TO APPROX 20 MPH TO REGAIN CONTROL, WHICH IS VERY UNSAFE ON A CROWDED HIGHWAY. THE DEALER I PURCHASED THE TRUCK FROM NEW SAID IT IS NOT A WARRANTY ITEM AND MAY NOT EVEN BE COVERED UNDER MY ADDITIONALLY PURCHASED 10 YEAR 100,000 MILE EXTENDED WARRANTY. THE TRUCK IS ESSENTIALLY UNSAFE AT HIGHWAY SPEEDS AND MY WIFE WONT EVEN RIDE IN IT. FORD IS IGNORING A HUGE PROBLEM WITH THEIR PRODUCT , PEOPLE HAVE ALREADY BEEN HURT , SOMEONE IS GOING TO BE KILLED! PLEASE HELP!! I HAVE AN APPOINTMENT AT THE DEALERS SERVICE DEPARTMENT FOR TUEDAY , 10-23-18. THEY HAVE INFORMED ME THAT ANY WORK THEY DO MAY BE ON MY DIME , WHICH JUST BLOWS MY MIND. AGAIN , PLEASE INTERJECT INTO THIS ISSUE BEFORE SOMEONE IS KILLED AND TO SAVE THE BUYERS FROM HAVING TO PAY FORD TO ADDRESS THIS OBVIOUS ENGINEERING MISTAKE.

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STRONG ELECTRICAL SMELL AFTER REMOTE STARTING 2016 F250. DROVE 2 MILES AND DRIVERS SIDE REAR WINDOW SHATTERED WHILE DRIVING.

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VEHICLE HAS A HOPPING THAT OCCURS AT SPEEDS OF 40-80 MPH, HAVE TRIED SEVERAL REMEDIES, NONE OF WHICH WORK. HOPPING SENSATION IS SO SEVERE THAT I WOULD BE WORRIED TO PUT CHILDREN IN THE BACK SEAT OF THE VEHICLE. MANUFACTURER IS AWARE OF THE PROBLEM, HAS A TSB IN AN ATTEMPT TO REMEDY THE PROBLEM. THE MANUFACTURER NUMBER OF THE TSB IS 16-0087. MANUFACTURER CLAIMS ISSUE IS CAUSED BY FRAME FLEX. NO KNOWN FIX FOR THE ISSUE. ENGINE ALSO HAS A CONSISTENT ISSUE OF PUTTING DIESEL FUEL INTO THE ENGINE OIL, MANUFACTURER ALSO CLAIMS THIS ISSUE IS "NORMAL"

NHTSA ODI 11123364

THE STEERING WHEEL IS SHAKING BADLY TO THE POINT THAT THE CAR NEEDS TO BE STOPPED IMMEDIATELY. IT IS EXTREMELY HARD TO DO WHEN IT HAPPENS ON THE HIGHWAY. IN ADDITION TO STEERING WHEEL SHAKE, BOTH FRONT WHEELS ARE WOBBLING AND THE CAR STARTS TO SHAKE.

NHTSA ODI 11122823

WHILE TRAVELING ON A HIGHWAY, PULLING A 5TH WHEEL RV, THE VEHICLE'S SUNROOF EXPLODED OUTWARDS. WHEN WE SAFELY STOPPED, THE REMAINING GLASS WAS BOWED OUTWARDS FROM THE VEHICLE.. THE SUNROOF WAS FULLY CLOSED AT THE TIME, AND NOTHING STRUCK ANYWHERE ON THE VEHICLE. WE WERE TRAVELING AT APPROXIMATELY 75 MPH.

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SINCE THE DAY I PURCHASE THIS TRUCK NEW I HAVE A VIBRATION FROM THE REAR OF THE TRUCK. I TOOK ITT TO FORD TWO TIMES EACH TIME THEY TOLD ME IT WAS NORMAL . THAT'S SECOND TIME THAT I TOOK IT IN THE SERVICE MANAGER ROAD IN THE TRUCK AND FELT THE VIBRATION AND SAID THAT IT WAS BAD. THEY KEPT THE TRUCK FOR 24 HOURS AND THEN CALLED ME AND TOLD ME IT WAS NORMAL. THEY SAID THESE TRUCKS WERE MADE TO CARRY WEIGHT THAT'S THE REASON WHY IT VIBRATES . THIS IS ALSO A FOUR-DOOR TRUCK WHICH CARRIES PASSENGERS. THE VIBRATION IS SO BAD THAT IF THERE WAS A BABY IN THE BACKSEAT SLEEPING IT WOULD NOT BE ABLE TO SLEEP. THE VIBRATIONS THOUGHTS ABOUT 60 MILES AN HOUR ON THE HIGHWAY . THEY STARTED HAPPENING FROM THE DAY I PURCHASE THE TRUCK IN DECEMBER 2016 .

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I TOTALED MY 2016 FORD F-250. I SLAMMED INTO A DODGE RAM AT ABOUT 45MPH. MY F-250 BROKE THE SUSPENSION, STEERING, BENT THE FRAME, CRUMPLED THE ENGINE COMPARTMENT AND BROKE THE BRAKES. MY AIRBAGS DID NOT DEPLOY.

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TL* THE CONTACT OWNS A 2016 FORD F-250. WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED, THE REAR WINDSHIELD EXPLODED WITHOUT IMPACT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.

NHTSA ODI 11078765

BOUGHT 2016 F 250 USED FROM DEALER NOW I HAVE TIRE TREAD ISSUES. WIFE AND 2 CHILDREN USE THIS VEHICLE AS A DAILY DRIVER BECAUSE WE THOUGHT IT WOULD BE SAFE. NOW NOT SO SURE. ALL TIRES ARE ORIGINAL AND IN GOOD SHAPE UNTIL WE NOTICED A CHUNK OF THREAD STARTING TO SEPARATE FROM TIRE.

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DURING REGENERATION THERE IS A JACKHAMMERING EFFECT AND IT SHAKES THE WHOLE TRUCK. SOUNDS LIKE THE VALVES ARE GOING TO COME OUT OF THE ENGINE

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VEHICLE EXPERIENCES SEVERE BOUNCE BETWEEN 70-75 MPH. FORD HAS CONFIRMED ISSUE AND HAS STATED IT IS A "CHARACTERISTIC OF THE VEHICLE". ISSUE WAS REPORTED TO DEALER AND FORD AT TIME OF PURCHASE. BOUNCE IS VERY PRONOUNCED AND VEHICLE IS NOT SAFE DURING OPERATION.

NHTSA ODI 11014734

SUNROOF EXPLODED AT 0530 IN THE MORNING THE TRUCK IS ONLY 9 MONTHS OLD AND THE SUNROOF HAS NEVER BEEN OPENED DEALER SAYING FORD DOES NOT COVER UNDER BUMPER TO BUMPER NOR UNDER THE EXTENSIVE EXTENDED WARRANTY WE PURCHASED

NHTSA ODI 11003006

COMPLETE BRAKE FAILURE, 2,500 MILES ON THIS CAR!

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TL* THE CONTACT OWNS A 2016 FORD F-250 SD. WHILE THE VEHICLE WAS PARKED AT HOME, THE CONTACT NOTICED DARK GRAY SMOKE BILLOWING OUT THE WINDOWS OF THE VEHICLE. THE CONTACT OPENED THE DRIVER SIDE DOOR AND NOTICED THE SEATS WERE ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND NOTICED WIRES IN THE SEAT. THE FIRE DEPARTMENT UNHOOKED THE VEHICLE BATTERY, BUT WAS UNAWARE OF WHAT CAUSED THE FIRE. THE VEHICLE WAS TOWED TO A LOCAL COLLISION LOT. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. THE VIN WAS NOT PROVIDED.

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