What 1,686 owners told NHTSA about the 2016 Ford F-150 Supercab Diesel

ON MULTIPLE OCCASIONS THE POWER STEERING, TURN SIGNALS, 4X4, AND LIGHTS WENT OUT. THE DEALER HAS BEEN UNABLE TO SOLVE THE PROBLEM AFTER MULTIPLE SERVICE VISITS. THEY TOLD ME TO WAIT TILL IT GOES OUT AGAIN. MOST OF THE TIME, WHEN THE ELECTRICAL SYSTEM GOES OUT, IT IS WHEN I FIRST START THE CAR. ONE TIME, THE SYSTEM WENT OUT WHILE I WAS MERGING INTO TRAFFIC AND I NEARLY WRECKED THE VEHICLE.

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I PURCHASED THIS 2016 FORD F150 TO TOW MY TRAILER. IT IS EQUIPPED WITH THE FORD MAX TOW PACKAGE. THIS TRUCK WILL NOT SAFELY TOW MY TRAILER. THE PROBLEM IS WITH THE HANKOOK TIRES. THE TIRES CAUSE THE TRUCK TO "HUNT" AND SWERVE WHILE DRIVING ON STRAIGHT ROAD. THE TIRES ARE SEEKING THE GROOVES IN THE ROAD AND MAKE THE TRUCK DIFFICULT TO DRIVE. WHEN THE TRAILER IS CONNECTED TO THE TRUCK, THE PROBLEM BECOMES SO SEVERE THAT THE TRUCK CANNOT BE SAFELY OPERATED. WHEN DRIVING THE TRUCK IN NO WIND, THE TRUCK SWERVES AS IF THE WIND IS GUSTING FROM THE SIDE. I HAVE DRIVEN THIS TRUCK WITH THE SERVICE DIRECTOR AND THE SHOP FOREMAN AND THEY BOTH AGREE THAT THE TRUCK HAS AN ISSUE WITH THE TIRES., FORD REFUSES TO ASSIST IN THIS MATTER.

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MY BRAKES FAILED, COULD BARELY STOP TRUCK AT STREET INTERSECTION.. WAS ABLE TO MAKE IT TO DEALERSHIP. BRAKES WERE NON RESPONSIVE AND THEN BACK TO SEMI RESPONSIVE.

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SECOND TIME ENGINE STALLED WHILE DRIVING IN LESS THAN 2 WEEKS!!! 2016 FORD F-150 XLT 2.7L ECO-BOOST MODEL. THIS IS THE SECOND TIME THE ENGINE HAS STALLED AND SHUT OFF DURING DRIVING! NOT EVEN 3,600 MILES ON IT YET. TYPICAL STOP AND GO TRAFFIC DURING RUSH HOUR. WENT TO ACCELERATE AFTER ROLLING ALONG WITH TRAFFIC (<10 MPH) AND NOTHING HAPPENS. TACHOMETER STAYS AT AROUND 500 RPM AND DOES NOT GO ANYWHERE. SINCE THIS WAS THE SECOND TIME THIS HAS HAPPEN WITHIN THE LAST 2 WEEKS SO I WASN'T TOO SURPRISED THIS TIME AROUND. I PUT IT IN NEUTRAL AND SHUT OFF IGNITION AND TRY CRANKING IT. RPMS WOULD BARELY STUTTER AROUND 400-500 RPM AND WOULD NOT STAY ON. TRIED A FEW MORE ATTEMPTS WHILE STILL ROLLING IN NEUTRAL. I HAD TO BRAKE TO A STOP, PUT IT IN PARK, AND HAD ATTEMPTED TO CRANK IT SEVERAL MORE TIMES UNTIL IT FINALLY STARTED UP AND WAS IDLING CORRECTLY AROUND 800-900 RPM. THIS IS DEFINITELY A SAFETY ISSUE AND SHOULD BE INVESTIGATED IMMEDIATELY. DEALER SAYS OEM HAS KNOWN ISSUE WITH THROTTLE BODY CAUSING FORD VEHICLES TO STALL WHILE DRIVING. UNFORTUNATELY, DEALER SAYS MY VIN IS NOT PART OF VEHICLE MODELS AFFECTED BY THIS ISSUE. OBVIOUSLY IT IS HAPPENING TO THE 2016 F150S. BOTH OF MY INCIDENTS DID NOT THROW A CODE SO THERE SEEMS TO BE NOTHING DEALER CAN DO TO FIX THE PROBLEM FOR THE MOMENT. I DO NOT WANT TO KEEP DRIVING THIS VEHICLE WITH THIS DEFECTIVE PART AND UNSAFE CONDITION, ESPECIALLY WITH MY INFANT SON IN THE REAR CAB.

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BRAND NEW KING RANCH FORD F-150 BRAKES RECURRENTLY FAIL. NO ACCIDENT BUT THEY CURRENTLY HAVE GREATLY REDUCED STOPPING POWER, SUPER DANGEROUS. FORD REPORTS LONG BACK ORDER 3+WEEKS ON MASTER CYLINDER, MAKES ME WONDER IF THERE IS LARGER ISSUE.

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DRIVING DOWN THE HIGHWAY, DOING ABOUT 60 TO 65 MPH, NOTICED THAT I WAS SLOWING DOWN SLIGHTLY, WENT TO GIVE IT MORE GAS, LOOKED DOWN AT THE DASHBOARD AND REALIZED THAT THE ENGINE WASN'T ON (NO RPMS ON TACHOMETER). THE SCREEN ON THE DASHBOARD HAD A SERVICE WARNING FOR THE PARKING BRAKE WITH A LIGHTNING BOLT IDIOT LIGHT ON (NOT SURE WHAT IT WAS, DIDN'T GET THE CHANCE TO LOOK IN THE MANUAL). I DON'T KNOW IF THE POWER STEERING/BRAKES WENT OUT, SINCE I WAS MOVING FAST ENOUGH TO STEER FAIRLY EASILY, AND I'M STRONG ENOUGH TO PRESS A BRAKE PEDAL. AFTER I GOT IT PULLED OVER, I PUT IT IN PARK, TRIED TO START IT AGAIN, WASN'T ABLE TO. CALLED ROADSIDE ASSISTANCE, GOT A TOW TRUCK. NOTICE THE SCREEN THAT HAS STUFF LIKE CLOCK, TEMP, DATE, MEDIA INFO WAS STUCK AT THE TIME IT SHUTOFF. NO OTHER ELECTRICAL SYSTEMS SEEMED TO WORK, I.E. POWER WINDOWS, EMERGENCY FLASHERS, IGNITION. WAS ALSO LOCKED IN PARK, COULDN'T GET IT INTO NEUTRAL FOR THE TOW TRUCK. AFTER IT GOT ONTO THE TOW TRUCK, THE EXTERIOR LIGHTS FLASHED WHILE DRIVING TO THE DEALERSHIP TO SERVICE IT, GOT TO DEALER AND WHEN IT CAME TIME TO GET IT OFF THE TRUCK, IT STARTED RIGHT BACK UP AGAIN, DIDN'T APPEAR TO HAVE ANY SERVICE MESSAGES SHOW UP. BRAND NEW TRUCK, ABOUT 1100 MILES ON IT, NO ACCIDENTS, NO OFF-ROADING, HAVEN'T EVEN CHANGED THE OIL YET, HAVEN'T TOUCHED ANYTHING UNDER THE HOOD BESIDES THE OIL DIPSTICK. AT THE DEALERSHIP, NOTHING SEEMED TO BE LOOSE UNDER THE HOOD (ELECTRICAL WISE). ATTACHED IS A PICTURE SIMILAR TO WHAT I SAW (AGAIN, 65 ON THE HIGHWAY, NOT REALLY AN IDEAL TIME FOR DOCUMENTATION).

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6,500 MILES ON NEW VEHICLE AND BRAKES COMPLETELY FAILED, NO ACCIDENT TO REPORT

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2016 FORD F-150 XLT 2.7L ECOBOOST AUTOMATIC MODEL WITH APPROXIMATELY 3,400 MILES. HAD ALREADY DRIVEN ABOUT 4-5 MILES WITH ENGINE ALREADY WARMED UP. DRY WEATHER AND ABOUT 69 DEGREES F OUTSIDE. CAME UP TO STOP LIGHT WITH OTHER VEHICLES AHEAD SLOWED DOWN. CAME TO A COMPLETE STOP AND THE AUTO-STOP FUNCTION ENGAGED AND THE ENGINE SHUT OFF. THE ROADWAY WAS FAIRLY LEVEL. WAITED APPROXIMATELY 20-30 SECONDS UNTIL LIGHT TURNED GREEN. TRAFFIC AHEAD STARTED TO MOVE FORWARD. I LET OFF THE BRAKES AND THE AUTO-START ENGAGED. I CONTINUED TO EASE OFF BRAKES AND ALLOWED THE TRUCK TO ROLL AND IDLE FORWARD WITH THE FLOW OF THE VEHICLES AHEAD. I THEN APPLIED MY FOOT ON THE ACCELERATOR AND BEGAN ACCELERATING WITH THE FLOW OF THE TRAFFIC. ALL OF A SUDDEN, THE ENGINE SHUTS OFF. AT FIRST I DIDN'T REALIZE IT HAD SHUT OFF AND WAS SURPRISED THAT I WASN'T ABLE TO ACCELERATE ANYMORE. THEN I LOOKED AT INSTRUMENT PANEL AND SAW THAT THE SPEEDOMETER WAS READING 17 MPH AND SLOWLY DROPPING AS THE TRUCK WAS JUST COASTING ALONG. MY FIRST THOUGHT WAS THAT MAYBE I HAD ACCIDENTALLY THROWN IT INTO NEUTRAL SOMEHOW, BUT THE GEAR WAS STILL IN "D" AND APPLYING GAS DID NOT MOVE THE TACHOMETER AS IT HAD DROPPED TO ZERO. THEN I SAW THE BATTERY SYMBOL POP UP. THIS IS WHEN I REALIZED THE ENGINE HAD SHUT OFF DURING ACCELERATION, POSSIBLY DURING GEAR SHIFT SEQUENCE. AT THIS POINT THE VEHICLE IS STILL ROLLING ROUGHLY 10 MPH, SO I ENGAGE IT INTO NEUTRAL AND CRANK THE IGNITION AND IT STARTS UP AGAIN. THERE IS TRAFFIC BEHIND ME AT THIS POINT SO I CHANGE GEAR INTO "D" AND AM THEN ABLE TO ACCELERATE NORMALLY UP TO PROPER SPEED. I COULD NOT RECREATE THIS AGAIN FOR THE NEXT 5-6 MILES HOME, EVEN WITH NUMEROUS STOP LIGHTS WHERE I WOULD RECREATE THE SAME AUTO-STOP/START AND ACCELERATE ACTIONS.

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FORD THROTTLE BODY ISSUE - VEHICLE HAS LESS THAN 9000 MILES. WHILE TRAVELING ON HIGHWAY (65-70MPH) IN A REMOTE AREA, THE VEHICLE SUDDENLY LOSS ACCELERATION AND BEGUN TO SHUDDER. NO RESPONSE WHEN PRESSING GAS PEDAL. WE COASTED TO THE ROADSIDE AND ATTEMPTED TO RESTART THE CAR. VEHICLE DASH WARNINGS FOR DESCENT ASSISTANCE AND COLLISION AVOIDANCE APPEARED. THIRD ATTEMPT TO RESTART VEHICLE WORKED. THE ISSUE OCCURRED ON 4 OTHER OCCASIONS INCLUDING STALLING IN A BUSY INTERSECTION SHORTLY AFTER ACCELERATING FROM A STOP. EACH TIME RESTARTING THE CAR RESULTS IN SHUDDERING AND ERROR MESSAGES ON THE DASH. DEALERSHIP SAYS ITS A KNOWN ISSUE AND PARTS WILL TAKE UP TO 3 WEEKS PLUS REPAIR TIME. MANUFACTURER OFFERED ONLY TO CHECK ON PARTS AND UPDATE US 4 DAYS LATER. THEY DID NOT OFFERED LOAN VEHICLE. INTERNET RESEARCH POINTS TO DEFECTIVE THROTTLE BODY FOR SIMILAR VEHICLES. VEHICLE ALSO HAS A DEFECTIVE SENSOR FOR TAILGATE AJAR THAT HAS BEEN UNRESOLVED IN TWO ATTEMPTS TO REPAIR. VEHICLE IS UNSAFE TO DRIVE.

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UNINTENDED ACCELERATION. ECOBOOST F-150. LESS THAN 200 MILES ON ODOMETER. AT STOP WITH FOOT ON BRAKE WHOLE TIME, VEHICLE DID NOT MOVE. ENGINE REVVED UP, THEN SETTLED DOWN, REVVED AGAIN, SETTLED DOWN, THEN REVVED VERY HIGH, REAR TIRE SPINNING UNTIL IGNITION WAS TURNED OFF.

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I HAVE TWO WINDOWS ON MY 2016 FORD F 150. PASSENGER SIDE UP AND DOWN WINDOW MOON ROOF ON THE PASSENGER SIDE THE TWO ABOVE MENTIONED CRACKS/STRESS ARE WITH IN 18 INCHES OF EACH OTHER. THE PASSENGER UP AND DOWN WINDOW IS NOW CRACKED FROM LEFT TO RIGHT.

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THROTTLE BODY FAILURE WHILE DRIVING AT 75 MPH CAUSING VEHICLE TO SHUT DOWN IN HIGH-SPEED TRAFFIC [FAILURE DEFINED BY DEALER SERVICE PERSON].

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MY 2016 F-150 PLARINUM WITH ADAPTIVE CRUISE CONTROL, RUNS UP BEHIND VEHICLES ON OCCASIONS THEN BRAKES HARD. IF THE OTHER VEHICLE IS A SEMI, AS YOU ATTEMPT TO PASS HIM WITH ADAPTIVE CRUISE ON, THE CAR BRAKES HARD AND SLOWS DOWN ON OCCASIONS. IN ADDITION TO THIS PROBLEM, ON 5 DIFFERENT OCCASIONS WHEN COMING TO A BEND IN THE ROAD, THE STEERING GETS VERY STIFF AS IF THE POWER STEERING IS INOPERATIVE. THE IS VERY BRIEFLY BEFORE THE STEERING RETURNS TO A VERY SENSITIVE STEERING , ALSO VERY BRIEF. THE VEHICLE AT THIS POINT IS IN A UNDER STEER CONDITION WHICH IT CORRECTS ITSELF. THIS HAS OCCURRED AT LEAST 6 TIMES. MY SELLING FORD DEALER HAS TWICE CHECKED THE PROGRAMING WITH 0 RESULTS. NO CODES- NO PROBLEMS WHEN THEY TEST DRIVE IT. THE VEHICLE HAS 3550 MILES AND I'M GETTING SCARED TO DRIVE IT. THIS FIRST PROBLEM IS IDENTICAL TO THE 2015 FORD F-150 PROBLEM. ACCORDING TO MY SELLING DEALER, MY VEHICLE WHICH I PURCHASED 2/19/16 WAS BUILT TOWARDS THE END OF LAST YEAR, BUT MY DEALER STATES THIS HAS NO BEARING ON MY ALLEGED CRUISE PROBLEMS. MY SELLING DEALER IS TWO RIVERS FORD IN MOUNT JULIET, TENNESSEE. AN ADDITIONAL VEHICLE AT THEIR DEALERSHIP HAS BEEN REPORTED BY ONE OF THEIR SALESMEN TO HAVE THE SAME PROBLEM TO MANAGEMENT, AND THE PROBLEM EXISTS TODAY IS MY UNDERSTANDING. THE SPEED AT WHICH THESE PROBLEMS ARISE IS VARIED AND ON AT LEAST ONE OCCASION I WAS ALMOST REAR ENDED BY A SEMI WHO WAS COMING UP BEHIND ME WHEN THE BRAKES APPLIED THEMSELVES.

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BRAKES COMPLETELY FAIL, WHEN I PUSHED THE BRAKE PEDAL DOWN. IT WENT STRAIGHT TO THE FLOOR WITH NO RESISTANCE. THIS HAS HAPPENED 4 TIMES. SOMETIMES PUMPING THE BRAKES HELPS. THE EMERGENCY BRAKE WAS USED TO STOP THE VEHICLE 2 TIMES. ONCE A SHARP SWERVE OFF THE ROAD WHILE PUMPING TO STOP. THE LAST TIME I COASTED TO A STOP. THERE SEEMS TO BE NO MATTER OF SPEED, TYPE OF STOP OR INCLINE IN COMMON. EXCEPT THE VEHICLE IS IN MOTION AND THE BRAKES WON'T WORK. I'M WAITING FOR A TOW TRUCK RIGHT NOW

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2016 FORD F-150. CONSUMER WRITES IN REGARDS TO INSUFFICIENT EXTERIOR LIGHTING AT NIGHT. *SMD THE CONSUMER STATED THE TAIL LIGHT ASSEMBLY CONSISTED OF VERY SMALL LED LIGHTS ON THE TOP AND BOTTOM, A LENS FOR THE BRAKE LIGHT AND EMERGENCY FLASHER ONLY, A LENS FOR THE SIDE SENSOR THAT WAS DARK AT NIGHT, A REFLECTOR AND BACK-UP LIGHT. THE CONSUMER ADDED REFLECTORS ABOVE THE REAR BUMPER FOR ADDED ILLUMINATION WHEN APPROACHED BY OTHER VEHICLES WITH THEIR LIGHTS ON. VEHICLES APPROACHING FROM THE REAR WITHOUT THEIR LIGHTS ON WILL ON SEE TWO SMALL STRIPS OF LIGHT ON EACH TAIL LIGHT. *JB THE CONSUMER STATE HE SUGGESTION WOULD BE TO ILLUMINATE THE BRAKE AND EMERGENCY FLASHER SECTION OF THE ASSEMBLY WITH AN LED TAIL LIGHT BULB. UPDATED 09/01/16.*JB *TR

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THROTTLE BODY FAILURE

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THROTTLE BODY FAILURE

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THROTTLE BODY FAILURE

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THROTTLE BODY FAILURE

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TL* THE CONTACT OWNS A 2016 FORD F-150. WHILE DRIVING 65 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE AND TRACTION CONTROL WARNING LIGHTS ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO THE ROADSIDE AND WAS ABLE TO START IT AFTER MULTIPLE ATTEMPTS. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 9,300.

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TL* THE CONTACT OWNS A 2015 FORD F-150. WHILE DRIVING APPROXIMATELY 40-60 MPH, THE FLOOR OF THE VEHICLE AND THE STEERING WHEEL VIBRATED. THE FAILURE OCCURRED WHILE THE VEHICLE WAS IN MOTION AND IDLING. THE FAILURE BEGAN THE DAY AFTER THE VEHICLE WAS NEWLY PURCHASED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVE SHAFT WAS VIBRATING. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE'S SUSPENSION NEEDED TO BE BROKEN IN AT A MINIMUM OF 500 TO 1,000 MILES. THE VEHICLE WAS NOT DIAGNOSED WITH A FAILURE NOR REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT EXPERIENCING ANY FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 55. UPDATED 07/12/16*LJ THE CONSUMER STATED FORD WAS BUYING THE VEHICLE BACK, BECAUSE THEY WERE UNABLE TO FIX THE PROBLEM, DESPITE REPLACING SEVERAL COMPONENTS. UPDATED 07/19/16.*JB

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SO I'VE GOT 16,000 MILES ON MY NEW 2016 F150 TRUCK. LAST WEEK I WAS CRUISING DOWN THE HIGHWAY IN THE FAST LANE WHEN ALL OF A SUDDEN THE TRUCK SHUDDERS THEN LOSES ALL DRIVETRAIN POWER. THE ENGINE WAS STILL ON BUT ONLY OPERATING AT BTWN 600 AND 800 RPMS BUT THE ACCELERATOR WAS UNRESPONSIVE. WAS NO FUN TRYING TO MAKE IT TO THE SHOULDER WITH NO POWER. ONE WEEK LATER, SAME THING TWICE ON MY WAY HOME FROM WORK. CALLED THE DEALER AND THEY DIDN'T SEEM OVERLY CONCERNED THAT MY NEW TRUCK WAS STRANDING ME IN THE FAST LANE WITH NO POWER. THEY SAID BRING IT IN AT THE END OF THE WEEK AND WE'LL TAKE A LOOK AT IT. SO I START RESEARCHING THE PROBLEM AND CAN ONLY FIND RELATED ARTICLES FROM AROUND 2012 WHEN FORD WAS HAVING PROBLEMS WITH HUMIDITY IN ITS NEW ECOBOOST ENGINES. I LIVE IN CALIFORNIA WHERE THE HUMIDITY IS NOT VERY FIERCE SO I DON'T KNOW IF THIS IS THE PROBLEM OR NOT, BUT AFTER READING SOME POSTS ON HOW FORD DEALT WITH THIS PROBLEM BEFORE, I'M NOT VERY OPTIMISTIC ON THE OUTCOME THIS TIME.

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DRIVER DOOR OF 2016 FORD F150 WILL NOT LATCH WHEN CLOSING. PROBLEM PRIMARILY OCCURS AFTER VEHICLE HAS BEEN IN USE. AFTER OPENING THE DOOR, THE DOOR WILL NOT LATCH IN A SECURE POSITION WHEN ATTEMPTING TO CLOSE. WILL OCCASIONALLY LATCH WHEN PRESSING THE UNLOCK BUTTON AFTER OPENING. DRIVER CAN BE INSIDE THE CAB OR OUTSIDE THE VEHICLE AND PROBLEM OCCURS EITHER WAY. I HAVE CONTACTED MY LOCAL FORD DEALER AND SERVICE CENTER AND THEY WERE NOT FAMILIAR WITH THIS ISSUE. OPERATOR HAS NOT BEEN ABLE TO REPLICATE THE PROBLEM ON ANY OF THE OTHER DOORS - JUST THE DRIVER DOOR. VEHICLE IS A SUPERCREW MODEL. PROBLEM OCCURS WHEN OPERATOR HAS TRUCK OFF, OPENS THE DOOR, GETS IN VEHICLE, ATTEMPTS TO SHUT DOOR (DOESN'T LATCH), STARTS VEHICLE AND RE-ATTEMPTS (STILL DOESN'T LATCH), AND WILL EVEN OCCUR WITH VEHICLE SHIFTED INTO "D" (DRIVE) AND RE-ATTEMPTS (STILL DOESN'T LATCH). THIS OWNER AND OPERATORS OPINION THAT THIS IS A SAFETY ISSUE AS OTHER OPERATORS MAY NOT REALIZE THAT THE DOOR HAS NOT LATCHED AND MAY BE PUTTING VEHICLE INTO MOTION WITH AN OPEN/UNLATCHED DOOR.

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THE PICKUP TRUCK IS NO OLDER THAN 3 MONTHS AND WHILE DRIVING ON THE EXPRESSWAY I SUDDENLY LOST FUNCTION OF MY BRAKES. THE BRAKE PEDAL WENT ALL THE WAY DOWN WITH NO BRAKE REACTION. THE MIDWAY FORD DEALERSHIP INFORMED ME THE MASTER CYLINDER BRAKE WAS DEFECTIVE. THANKFULLY NO ONE WAS INJURED, NOR ANY PHYSICAL DAMAGE TO PROPERTY; HOWEVER THE TRAUMATIC INCIDENT DID CAUSE ME ANGINA DUE TO MY HEART CONDITION. I WAS EXTREMELY LUCKY TO HAVE BEEN ABLE TO HAVE CONTROLLED THE HEALTH CONDITION WITH NITROGLYCERIN. ALL I ASK IS THAT FORD TAKE THIS INCIDENT SERIOUSLY TO AVOID ANY FUTURE ACCIDENTS WHICH MAY POTENTIAL RESULT IN A FATALITY. I NO LONGER HAVE FAITH IN MY VEHICLE AND PREFER A DIFFERENT CAR MOVING FORWARD.

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CONCERNED ABOUT WINDSHIELD NOT BEING THICK/STRONG ENOUGH IN 2016 F150S DUE TO CAMERAS/SENSORS BEHIND THE GLASS. I HAVE A 2016 FORD F150 PLATINUM, PURCHASED NEW IN DECEMBER, 2015. CURRENT MILEAGE IS UNDER 4K MILES. THIS VEHICLE HAS THE 701A PACKAGE, WHICH INCLUDES LANE KEEPING AND 360 DEGREE CAMERA SYSTEMS. WITHIN ONE MONTH OF PURCHASE, THE WINDSHIELD WAS CHIPPED DUE TO A SMALL ROCK HITTING IT WHILE DRIVING ON THE HIGHWAY. THIS CHIP DEVELOPED INTO AN 18" CRACK WITHIN 24 HOURS. THE WINDSHIELD WAS REPLACED BY SAFELITE WITH AN OEM REPLACEMENT - THE EXACT SAME WINDSHIELD AS WAS INSTALLED BY THE FACTORY. NOW A MONTH LATER, A SMALL ROCK HIT THE WINDSHIELD AND AGAIN CHIPPED THIS NEW WINDSHIELD - AND WITHIN 24 HOURS, THAT CHIP TURNED INTO A 12" CRACK ACROSS THE DRIVER'S SIGHT LINE OF THE WINDSHIELD. I BELIEVE THIS SHOULD BE INVESTIGATED.

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