Dec 7, 2017Latches & locks
TL* THE CONTACT OWNS A 2016 FORD F-150. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V652000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (CHAMPION FORD, 1114 US-30, CARROLL, IA 51401) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF CONSUMER STATED DRIVERS SIDE DOOR DOES NOT CLOSE (SOMETIMES) IF DOOR IS SLAMMED IT CLOSES. UPDATED 8/27/18*JB
NHTSA ODI 11053326
Dec 6, 2017
TOPIC: SIRIUS SATELLITE RADIO USES A UNSAFE PROMPT WHICH FORCES DRIVERS TO TAKE THEIR EYES OFF THE ROAD AND HANDS OFF THE WHEEL, WHILE DRIVING, IN ORDER TO REMOVE IT FROM THE SCREEN. THIS PROMPT IS THEIR ATTEMPT AT FORCING CONSUMERS TO CALL AND SUBSCRIBE TO THEIR SERVICE. IN MY FORD F-150, I AM ABLE TO USE A BUTTON ON MY STEERING WHEEL TO TOGGLE THROUGH THE AUDIO SOURCES (SUCH AS AM, FM, CD, OR PHONE. SIRIUS SATELLITE RADIO IS ALSO ONE OF THOSE OPTIONS), SAFELY. THE SIRIUS SATELLITE RADIO WAS A FEATURE THAT WAS ALREADY INSTALLED IN THE TRUCK WHEN IT WAS PURCHASED FROM THE DEALERSHIP. I HAVE NEVER SUBSCRIBED TO THEIR SERVICE NOR DO I WISH TO. UNFORTUNATELY, EVERY TIME I TOGGLE THROUGH AND GET TO THE SIRIUS SOURCE, A PROMPT SHOWS UP ON THE SCREEN (SEE PHOTO) AND I AM FORCED TO TAKE MY EYES OFF THE ROAD AND MY HANDS OFF THE WHEEL IN ORDER TO HIT 'CLOSE' SO THAT I CAN MOVE ON TO THE AUDIO SOURCE THAT I AM LOOKING FOR. SIRUS TOLD ME THAT THERE IS NOTHING THEY CAN DO TO DISABLE THE PROMPT, AND THAT THE ONLY WAY TO DISABLE IT PERMANENTLY WAS TO PAY THEM FOR SERVICE OR PAY A DEALERSHIP TO GO IN AND REMOVE THE SATELLITE CHIP. THIS SITUATION IS UNSAFE AND UNFAIR TO THE CONSUMER. I SHOULD NOT BE FORCED TO USE MY OWN TIME AND MONEY IN ORDER HAVE THIS SAFETY VIOLATION FIXED. THIS SEEMS LIKE A BLATANT CONTRADICTION OF OUR 'HANDS-FREE' TRAFFIC LAWS, WHICH ARE MEANT TO ENCOURAGING DRIVERS TO KEEP THEIR EYES ON THE ROAD. SIRIUS HAS ESSENTIALLY HIJACKED THIS SAFETY FEATURE IN MY TRUCK AND I WOULD LIKE TO PURSUE A COMPLAINT. I AM AFRAID THIS IS AN ACCIDENT WAITING TO HAPPEN. THEY ARE AWARE OF THE PROBLEM AND REFUSED TO DO ANYTHING TO HELP.
NHTSA ODI 11052891
Dec 5, 2017
WHEN THE TEMPERATURE IS BELOW FREEZING MY DOORS WILL FREEZE SHUT OR NOT CLOSE FULLY. FORD SAYS IT COULD BE A FEW MONTHS BEFORE PARTS BECOME AVAILABLE FOR A PROPER FIX. THEY SAY THE WHOLE DOOR LOCK MECHANISM AND CABLE NEED TO BE REPLACED IN ALL DOORS. THIS IS MY ONLY PICKUP TRUCK AND I DRIVE IT IN THE WINTER TIME. SO NOW I HAVE TO WAIT TILL IT WARMS UP TO DRIVE MY VEHICLE SAFELY AS THE DOORS MAY NOT SHUT OR FULLY CLOSE. THIS IS A SAFETY ISSUE AND FORD IS TAKING THEIR TIME FOR A FIX. THEY SAY THEY HAVE NO CLUE WHEN PARTS WILL BECOME AVAILABLE. I AM CURRENTLY ON A WAITING LIST AT MY LOCAL FORD DEALERSHIP FOR THE REPAIR. AT THE END OF JANUARY 2017 WE HAD THE SAME ISSUE WITH OUR TRUCK. THE DOORS WOULD NOT CLOSE OR FULLY OPEN THEN ALSO. TOOK THE TRUCK IN TO FORD AND THEY SUPPOSEDLY READJUSTED THE DOOR LOCK MECHANISMS WHICH DID NOT FIX THE ISSUE. THEY TOLD ME NOT TO WASH THE VEHICLE AT ALL IN THE WINTER TIME AS THE WATER CAN GET DOWN INTO THE DOOR AND FRIES THE MECHANISMS. THIS IS UNACCEPTABLE AS FORD SHOULD HAVE TESTED THESE TRUCKS IN COLD WEATHER CONDITIONS. IF THEY DID THEY WOULD HAVE KNOWN OF THE ISSUE AND FIXED IT BEFORE PUTTING THE TRUCK TO MARKET. TODAY THE DOORS WOULD NOT CLOSED AND I HAD TO USE A PROPANE HEATER AND A BLOW DRYER TO UNTHAW THEM. FINALLY I WAS ABLE TO GET MY DOORS CLOSED AFTER 30 MINUTES OF THAWING THEM. THIS IS A SAFETY-RELATED ISSUE AS THE DOORS WHEN DRIVING DOWN THE ROAD COULD COME OPEN OR NOT FULLY ENGAGE THE LOCKING MECHANISM WHEN TEMPERATURES DIP BELOW FREEZING.
NHTSA ODI 11052639
Dec 5, 2017Body & structureLatches & locks
TL* THE CONTACT OWNS A 2016 FORD F-150. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V652000 (LATCHES/LOCKS/LINKAGES). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (COPPER COUNTRY FORD, 47402 M-26, HOUGHTON, MI 49931) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 11052472
Dec 1, 2017Visibility & wipers
AS WE WERE DRIVING ON THE WAY TO SCHOOL, THE BACK WINDSHIELD EXPLODED WITH A LOUD BANG. THE DEFROSTING WAS NOT ON. IT WAS IN THE LOW 50S OUTSIDE, SO NOT TOO COLD. THERE ABSOLUTELY NO IMPACT OF ANY KIND. ALSO RIGHT AFTER IT HAPPENED THERE WAS A STRONG SMELL OF BURNT ELECTRONIC IN THE TRUCK, THAT LASTED A LONG TIME.
NHTSA ODI 11051814
Nov 27, 2017Steering
STERING ERATIC, LOUD RUBING SOUND. VIBRATION IN RIGHT WHEEL JERKING SENSATION IN WHEEL
NHTSA ODI 11048566
Nov 27, 2017Speed controlElectronic Stability Control (esc)Engine
WAS DRIVING STRAIGHT DOWN A HIGHWAY. TRUCK WARNING LIGHTS STARTED APPEARING ON THE DASH HILL DESCENT CONTROL FAULT, HILL ASSIST FAULT, SERVICE ADVANCE TRAC. TURN SIGNALS WOULD NOT WORK AND GAS PEDAL WAS UNRESPONSIVE. TRUCK SLOWED TO ALMOST A COMPLETE STOP AND BEGAN SHAKING VIOLENTLY AS THE ENGINE WAS ABOUT TO DIE.
NHTSA ODI 11048673
Nov 24, 2017Latches & locks1 injury
2016 FORD F-150 XLT. CONSUMER WRITES IN REGARDS TO DEFECTIVE REAR DOOR LATCH. *LD THE CONSUMER STATED THE DRIVER'S SIDE DOOR LATCH WAS LIGHTLY TOUCHED CAUSING IT TO SWING OPEN. THE CONSUMER FELL FORWARD AND GRABBED THE STEERING TO PREVENT FROM FALLING INTO SOME ROCKS AND A CREEK. THE CONSUMER RECEIVED AN INJURY TO THE SHOULDER. MEDICAL ATTENTION WAS NOT NEEDED. UPDATED 11/24/2017*JS
NHTSA ODI 11046748
Nov 24, 2017Body & structure
TL- CONTACT OWN A 2016 FORD F-150 TRUCK. CONTACT STATED DOOR ON PASSENGER SIDE WOULDN'T SHUT. CONTACT STATED FIRST TIME IT HAPPENED HAD TO HOLD DOOR WHILE DRIVING, SECOND TIME HAD TO USE A HEATER FOR ABOUT A HOUR TO SHUT DOOR. THE PROBLEM HAS BEEN GOING ON FOR ABOUT A YEAR. CONTACT CONTACTED DEALERSHIP THORNHILL FORD LINCOLN (LOCATED AT 500 FORD FAIRLANE US119 CHAPMANVILLE, WV 25508) (304)855-8333. CONTACT WAS TOLD PARTS WERE GOING TO BE ORDER IT HAS BEEN OVER A YEAR AND PARTS ARE STILL NOT AVAILABLE. CONTACT STATED NOT ABLE TO DRIVE VEHICLE. AS
NHTSA ODI 11048211
Nov 22, 2017Body & structure
WHEN STATIONARY, THE TRUCK BACK PASSENGER SIDE DOOR DOES NOT ALWAYS CLOSE. THE DRIVER SIDE FRONT DOOR DOES NOT STAY OPEN WHEN ON A MINOR GRADE AND STATIONARY. THE DEALER TOOK THE VEHICLE TO A BODY SHOP TO ALIGN THE DOORS, AS THEY WERE OFF ALIGNMENT ABOUT 1/8-1/4". WHEN I COMPALINED THAT THE DRIVER SIDE DOOR WAS STILL MISALIGNED I WAS TOLD THAT "THESE ARE MASS PRODUCED AND THIS JUST HAPPENS". I RECENTLY RECEIVED A RECALL NOTICE ABOUT THE DOORS COMING OPEN WHILE DRIVING, NOT SHUTTING COMPLETELY, ETC. I CALLED FORD MOTOR CO AND TOLD THEM I'D ALREADY HAD THE DOOR ISSUES ADDRESSED ONCE. I WAS TOLD THAT I COULD MAKE ANOTHER APPOINTMENT WHEN THE CORRECT PARTS WERE DELIVERED TO MY DEALER. I ASKED IF A RENTAL CAR WOULD BE AUTHORIZED. THE ANSWER WAS NO. I ASKED IF I SHOULD DRIVE THE VEHICLE AND WAS TOLD THAT WAS MY CALL. SO, NO PARTS, NO FIX, POTENTIALLY DANGEROUS SITUATION, AND NO RECOURSE WITH FORD. ANY ADVICE?
NHTSA ODI 11048009
Nov 16, 2017Transmission & drivetrain
THE TRUCK HESITATES WHEN SHIFTING FROM 2ND TO 1ST GEAR.. THIS IS CAUSING A BUMP IN THE DRIVE TRAIN. I'VE TAKEN IT TO 3 DIFFERENT DEALERSHIP FOR REPAIR BUT THEY CANNOT FIX IT. WHEN I STOP I HAVE TO WAIT ABOUT ONE TO TWO SECONDS BEFORE I CAN START BACK OFF. ITS BECOMING DANGEROUS TO DRIVE.
NHTSA ODI 11046547
Nov 14, 2017Brakes
BRAKES HAVE COMPLETELY CEASED WORKING AT RANDOM TIMES. THREE TIMES TOTAL: THE VEHICLE WILL BE IN MOTION (AT VARYING SPEEDS) AND WHEN BRAKE IS APPLIED, THE PEDAL GOES ALL THE WAY TO THE FLOOR WITH LITTLE RESISTANCE. ONE TIME I WAS TRAVELING AT 55 MPH ON THE HIGHWAY AND HAD TO STOP SUDDENLY FOR SLOW TRAFFIC - I WAS FORCED TO USE THE EMERGENCY BRAKE. ANOTHER TIME I WAS TRAVELING AT APPROXIMATELY 20 MPH APPROACHING A RED LIGHT AND I HAD TO USE THE EMERGENCY BRAKE TO STOP. THE THIRD TIME I WAS DECELERATING AND TRYING TO BRAKE TO TAKE A HARD RIGHT TURN AND THE BRAKES DIDNT WORK; FORTUNATELY THE I WAS ALREADY AT A REDUCED RATE OF SPEED AND THE HARD TURN IN SLOWED THE VEHICLE ENOUGH THAT I WAS ABLE TO MAKE THE TURN. BUT THE TRUCK TRAVELED THROUGH MY LANE INTO THE ONCOMING LANE OF TRAFFIC. THANKFULLY NO CARS WERE WAITING AT THAT INTERSECTION.
NHTSA ODI 11045890
Nov 8, 2017Lights
MOISTURE IN HEADLIGHTS . MAKING IT DIFFICULT TO SEE AT NIGHT.
NHTSA ODI 11044413
Nov 3, 2017Engine
ENGINE LIGHT FLASHING AT 7,996 MILES. ON HIGHWAY TRAVELING 70MPH ENGINE BEGAN RUNNING VERY ROUGH AND BEGAN TO DECELERATE. ENGINE LIGHT BEGAN TO FLASH. DEALERSHIP AUTHORIZES LONG BLOCK ENGINE CHANGE. SERVICE: 172077D P0306 6049/42. TSB 17-0007 AND 17-2077.
NHTSA ODI 11042915
Nov 1, 2017Body & structure
FORD HAS A MAJOR RECALL ON 2016 - 2017 F150S FAULTY DOOR LATCHES THAT COME OPEN WHILE DRIVING AND WONT OPEN . I HAD A INCIDENT BACK IN WINTER WHERE MY NEPHEW ALMOST FELL OUT . CONTACTED SERVICE DEPARTMENT WAS TOLD FORD HAS NO FIX OR PARTS AT THIS TIME . THEN MAJOR RECALL CAME ON TV CALLED SERVICE DEPARTMENT WAS TOLD SAME THING NO FIX . SENT CERTIFIED LETTER TOO FORD CORPORATION AS INSTRUCTIONS FOR OHIO LEMON LAWS AS MY TRUCK WAS LESS THAN A YEAR OLD WITH LESS THAN 18000 MILES AND FALLS UNDER OHIO LEMON LAW. WAS CONTACTED TODAY 11/1/17 BY FORD CORPORATION AND WAS TOLD TOO CONTACT LOCAL FORD SERVICE DEPARTMENT I ONCE AGAIN EXPLAINED THEY HAVE NO FIX & NO PARTS WAS TOLD BASICALLY SORRY ABOUT YOUR LUCK.THIS VEHICLE IS UNSAFE ESPECIALLY WITH WINTER APPROACHING .IF DOOR LATCHES COME OPEN SOMEONE COULD FALL OUT RESULTING IN DEATH.EVEN FORD CORPORATION ADMITS THIS IS UNSAFE AND ALSO SAID THERE IS NO FIX ._. THIS IS MY ONLY MEANS OF TRANSPORTATION MY WIFE & I FEEL UNSAFE SOMEONE PLEASE HELP.
NHTSA ODI 11042129
Oct 27, 2017Body & structure
IN COLDER WEATHER UNDER 30 DEGREES, THE DOORS FREEZE SHUT. ONCE THEY ARE OPENED, THEY WILL NOT LATCH WHEN SHUT. OVERALL, THE DOORS ARE NOT EASY TO CLOSE AND LATCH TIGHTLY UNLESS THEY ARE CLOSED WITH A LOT OF FORCE. THERE NEEDS TO BE SOME REMEDY TO THIS AS IT IS NOT ACCEPTABLE.
NHTSA ODI 11040413
Oct 25, 2017
MY TRUCK LEAKS REPEATED LEAK IN THE BACK SEAT. I HAVE VIDEO PROOF OF THE TRUCK LEAKING ON MULTIPLE OCCASIONS AND THE DEALER SAYS THEY CAN NOT FIND IT. I BRING THE TRUCK HOME TEST IT AND I GET IT TO DO IT. THE TRUCK SEEMS MUSTY AND NOT GOOD FOR MY HEALTH SMELLING MOLD SPORES. VIDEO FILE TO BIG TO SUBMIT
NHTSA ODI 11039776
Oct 23, 2017Brakes
TL* THE CONTACT OWNS A 2016 FORD F-150. WHILE DRIVING 40 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOOR WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT RELEASED THE BRAKE PEDAL; HOWEVER, THE BRAKE PEDAL TRAVELED TO THE FLOOR AGAIN. THE CONTACT PULLED OFF THE ROAD IN ORDER TO DECELERATE AND THEN APPLIED THE EMERGENCY BRAKE. THE VEHICLE WAS TOWED TO FAIRWAY FORD OF EVANS (4333 WASHINGTON ROAD, EVANS, GA 30809; 706-854-9200) WHERE IT WAS DIAGNOSED THAT THE BRAKE MASTER CYLINDER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL TO THE FLOORBOARD TO COMPLETELY STOP THE VEHICLE, REGARDLESS OF SPEED. THE CONTACT INFORMED THE SAME DEALER OF THE FAILURE AND WAS ADVISED TO CONTACT THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED CASE NUMBER: CAS/13380795; HOWEVER, THE MATTER WAS STILL BEING RESOLVED. THE APPROXIMATE FAILURE MILEAGE WAS 9,800.
NHTSA ODI 11035645
Oct 23, 2017Seat belts
TL* THE CONTACT OWNS A 2016 FORD F-150. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V526000 (SEAT BELTS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FAIRWAY FORD OF EVANS (4333 WASHINGTON ROAD, EVANS, GA 30809; 706-854-9200) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 11035646
Oct 23, 2017Airbags
TAKATA RECALL. I CALLED MY DEALERSHIP TEAM FORD TO SCHEDULE AN APPOINTMENT TO HAVE THE DEFECTIVE AIR BAGS REPLACED, THEY STATED THAT THEY DO NOT HAVE THE PARTS, THEREFORE I NEEDED TO WAIT UNTIL THEY NOTIFY ME, UNDETERMINED TIME.. I DO NOT FEEL SAFE DRIVING A TRUCK THAT PAID $60,000 YOUR ASSISTANCE IN THIS MATTER, IS GREATLY APPRECIATED.
NHTSA ODI 11035687
Oct 20, 2017
AIR CLEANER COVER WON'T ENGAGE HOLD-DOWN RECESSES. AIR CLEANER EDGES APPEAR TO BE TOO BIG FOR COVER CLOSURE. AIR CLEANER COVER REMAINS UNSECURED. I DISCOVERED THIS NON-FITMENT WHILE INSPECTING FOR REGISTRATION.
NHTSA ODI 11035228
Oct 15, 2017Engine
ON THREE OCCASIONS MY TRUCK HAS LOST ALL POWER, ONCE IN A PARKING LOT AND TWICE WHILE CRUISING AT 45 MPH .OUTSIDE TEMPS 65 DEG. AND ROADS WERE SMOOTH. AIR BAG LIGHT, WRENCH ICON, SERVICE ADVANCE TRAC COME ON. ENGINE WILL REMAIN IDLING REGARDLESS OF GAS PEDAL POSITION.THE ENGINE IS RUNNING ON MAYBE 4 CYLS. AFTER THE ENGINE IS TURNED OFF AND RESTARTED IT WILL ACT NORMALLY. THIS TRUCK IS THE 3.5 ECOBOOST WITH 11,000 MILES ON IT AND HAS BEEN IN SERVICE FOR 18 MONTHS.
NHTSA ODI 11033418
Oct 13, 2017Brakes
TL* THE CONTACT OWNS A 2016 FORD F-150. WHILE DRIVING 70 MPH, THE BRAKES FAILED, BUT WERE ABLE TO FUNCTION SLIGHTLY. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND DROVE WITH PARTIAL BRAKING ABILITY. THE CONTACT DROVE TO THE DEALER (SANDERSON FORD, 6400 N 51ST AVE, GLENDALE, AZ 85301) WHERE IT WAS NOT DIAGNOSED; HOWEVER, THE DEALER ROUGHLY INFORMED THE CONTACT THAT THE MASTER CYLINDER OF THE BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. A CASE NUMBER WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 47,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI 11033245
Oct 10, 2017Seat belts
VEHICLE WAS PARKED ON A LEVEL SURFACE. UPON ENTERING THE VEHICLE I COULD NOT PULL OUT THE SHOULDER BELT. IT WAS NOT FULLY RETRACTED, HANGING DOWN 3-4 INCHES. I COULD NOT PULL IT OUT AFTER MULTIPLE ATTEMPTS. I DRIVE HOME FOR 5 HOURS AND TRIED MULTIPLE TIMES TO PULL OUT THE SEAT BELT WITH NO SUCCESS. THE NEXT DAY I TRIED AGAIN MULTIPLE TIMES WITH NO SUCCESS. AFTER DRIVING THE TRUCK AND REENTERING I TRIED THE SEAT BELT AND IT PULL OUT ALLOWING ME TO ENGAGE THE SEALTBELT IT WAS FULLY RETRACTING AND PULLING OUT. THE TRUCK IS TEN MONTHS OLD WITH 13,000 MILES. I DO REMEMBER THAT WHEN I INITIALLY PURCHASED THE TRUCK THE SEAT BELT WOULD COMPLETELY RETRACT WHILE I WAS WEARING IT CAUSING DISCOMFORT AS I WAS UNABLE TO PULL IT OUT.. I WOULD HAVE TO UNBUCKLE THE BELT, LET IT RETRACT IN AND THEN PULL IT BACK OUT. SINCE IT IS NOW WORKING FORD IS UNABLE TO DO ANYTHING BUT REPLACE THE SEAT BELT IF IT OCCURS AGAIN.
NHTSA ODI 11032623
Oct 5, 2017AirbagsCrash2 injuries
TL* THE CONTACT OWNED A 2016 FORD F-150. WHILE STOPPED IN TRAFFIC, A 2003 CHEVROLET EXPRESS CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE CRASH CAUSED A CHAIN REACTION AND THE F-150 CRASHED INTO A TOYOTA RAV 4, HYUNDAI ELANTRA, AND KIA 4S. THE OCCUPANTS OF THE F-150 SUSTAINED INJURIES. THE DRIVER SUSTAINED BLEEDING OF THE BRAIN AND NECK AND BACK PAIN. THE PASSENGER SUSTAINED TWO BROKEN ANKLES AND LIGAMENT DAMAGE. THE OCCUPANTS WERE PROVIDED MEDICAL ATTENTION. THE INJURIES OF THE OCCUPANTS IN THE OTHER VEHICLES WERE UNKNOWN. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TOWED AND DEEMED A TOTAL LOSS. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND OPENED CASE NUMBER: CAS 13263035. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 10,000.
NHTSA ODI 11031853