Jan 3, 2018
DOOR LATCHES FREEZING, PREVENTING OPERATION OF DOOR TO LATCH CLOSE, SOMETIMES WILL NOT OPEN. HAPPENING MULTIPLE TIMES DAILY BELOW FREEZING TEMPERATURES, AND ON ALL DOORS INTERMITTENTLY. SOMETIMES, LOCKS SHOWING LOCKED, BUT DOOR WILL OPEN WITHOUT KEY. DOOR CAN TAKE OVER AN HOUR TO THAW OUT WITH TRUCK STARTED MULTIPLE TIMES RUNNING HEAT FULL BLAST. TOLD BY 2 DEALERSHIPS THAT PARTS ARE NOT AVAILABLE, LOANERS ARE NOT AVAILABLE, AND RENTALS ARE NOT COVERED BY RECALL OR WARRANTY FOR THIS ISSUE. TOLD TO BUNGEE DOORS TOGETHER AND CALL BACK WHEN PARTS ARRIVE. CONSISTENT ADVICE ACROSS MULTIPLE DEALERSHIPS.
NHTSA ODI 11058343
Jan 2, 2018Body & structure
TL* THE CONTACT OWNS A 2016 FORD F-150. THE CONTACT STATED THAT ON SEVERAL OCCASIONS THE FRONT DRIVERS SIDE DOOR COULD NOT BE OPENED OR COULD NOT BE SECURED PROPERLY. THE VEHICLE WAS TAKEN TO DONDLINGER FORD DEALER LOCATED AT 1510 POKEGAMA AV, SOUTH GRAND RAPIDS, MIN. 55744 WHO DIAGNOSED THAT THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 8,700. *TT THE CONSUMER STATED THE REPAIR WAS MADE BY THE DEALER AFTER PARTS WERE MADE AVAILABLE BY FORD. *TR
NHTSA ODI 11057928
Jan 2, 2018Body & structure
DOOR LOCKS FREEZE OPEN AND WILL NOT LATCH. THE VEHICLE HAS BE DRIVEN WITH THE DOORS UNLATCHED. FORD'S TSB AND NOW RECALL (FOR THE DRIVER DOOR ONLY) HAS BEEN PERFORMED ON ALL FOUR DOORS LAST YEAR. THE VEHICLE HAS BEEN TO THE DEALER TWICE FOR IT THIS YEAR AND SEVERAL TIMES LAST YEAR. THIS IS THE SECOND COMPLAINT.
NHTSA ODI 11058162
Jan 2, 2018Transmission & drivetrainElectrical system
TL* THE CONTACT OWNS A 2016 FORD F-150. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY DOWNSHIFTED AFTER THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE FAILURE OCCURRED ONLY WHEN THE VEHICLE WAS IN THE TOW HAUL SETTING. THE VEHICLE WAS TAKEN TO BILL MACDONALD FORD (1200 S CARNEY DR, ST CLAIR, MI) WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A SOFTWARE UPDATE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOTIFIED, BUT A REMEDY WAS NOT OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000.
NHTSA ODI 11057934
Jan 2, 2018Airbags
TL* TAKATA RECALL. THE CONTACT OWNS A 2016 FORD F-150. THE CONTACT RECEIVED NOTIFICATION OF A MANUFACTURERS RECALL RELATED TO THE AIR BAGS. THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO FLETCHER FORD (3015 TURKEY CREEK RD, JOPLIN, MO 64801), BUT THE PARTS WERE NOT RELEASED YET. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT SHE WOULD RECEIVE A LETTER WHEN PARTS BECOME AVAILABLE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI 11057957
Jan 1, 2018Body & structure
VEHICLE HAS BEEN INTO DEALER MULTIPLE TIMES FOR ISSUES WITH DOOR AND TAILGATE MECHANISMS FREEZING AND BECOMING INOPERABLE IN TEMPERATURES UNDER 32 DEGREES. DOORS WILL FREEZE AND 'LOCK' ME OUT OF THE VEHICLE -OR- THE DOORS WILL OPEN BUT NOT LATCH SHUT UPON CLOSING. FORD HAS ISSUED A RECALL FOR THIS WIDELY-KNOWN ISSUE, BUT MY VEHICLE'S VIN IS NOT INCLUDED. THE DEALER HAS BEEN GREAT AT EXPERIMENTING WITH VARIOUS PART REPLACEMENTS, BUT THEY HAVE RECEIVED LIMITED GUIDANCE FROM FORD IN ORDER TO SOLVE THIS PROBLEM FOR GOOD.
NHTSA ODI 11057899
Dec 28, 2017Latches & locks
TL* THE CONTACT OWNS A 2016 FORD F-150. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V652000 (LATCHES/LOCKS/LINKAGES). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PARKER FORD LINCOLN IN COEUR D'ALENE, IDAHO WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. WHILE THE VEHICLE WAS STATIONARY, THE DRIVER'S DOOR WOULD NOT OPEN WHEN PROMPTED WITH A KEY FOBIK OR KEYED ENTRY. THE DEALER AND MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,800. PARTS DISTRIBUTION DISCONNECT. *TT *TR
NHTSA ODI 11057209
Dec 28, 2017Transmission & drivetrainElectrical systemEngine
VEHICLE STALL OUT WHILE DRIVING AND WONT START FOR A FEW MINUTES DUE DO THROTTLE BODY FORD FAILS TO RECALL..... MORE PEOPLE ARE COMPLAINING SAME THING HAPPENS TO THEM ON CARCOMPLAINS.COM..... FIRST TIME IT HAPPEN I TOOK IT TO DEALER THEY START THEY COULDN'T FIGURE OUT PROBLEM AND CHANGE THROTTLE BODY FOR ME. COUPLE WEEK PASS SAME THING STARTS HAPPENING AGAIN CURRENTLY AT THE DEALER.....
NHTSA ODI 11057239
Dec 27, 2017Latches & locks
TL* THE CONTACT OWNS A 2016 FORD F-150. THE CONTACT STATED THAT THE LATCH ON THE DRIVER'S DOOR BECAME INOPERABLE. THE FAILURE OCCURRED IN THE WINTER MONTHS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V652000 (LATCHES/LOCKS/LINKAGES). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (FREEDOM FORD WV, 501 MARY JANE WOOD CIRCLE, UNIVERSITY TOWN CENTRE, MORGANTOWN, WV 26501) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000. PARTS DISTRIBUTION DISCONNECT. *TT *TR
NHTSA ODI 11056861
Dec 27, 2017Latches & locks
TL* THE CONTACT OWNS A 2016 FORD F-150. WHILE ATTEMPTING TO ENTER THE VEHICLE, THE DOOR LATCHES BECAME INOPERABLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V652000 (LATCHES/LOCKS/LINKAGES). THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (GEORGE COLEMAN FORD; 47 PLAZA DRIVE, TRAVELERS REST, SC 29690) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI 11056920
Dec 26, 2017Body & structure
DRIVER AND PASSENGER DOORS OFTEN WILL NOT LATCH SHUT IN COLD TEMPERATURES. VEHICLE STATIONARY, TO DRIVE IN THIS CONDITION I WOULD NEED TO HOLD DOOR CLOSED BY HAND.
NHTSA ODI 11056704
Dec 25, 2017Body & structure
DRIVERS DOOR UNABLE TO LATCH CLOSED WHEN COLD. 15 DEGREES THIS MORNING, UNLOCKED VEHICLE VIA KEYLESS ENTRY. DRIVERS DOOR OPENED OK, WHEN CLOSED JUST POPPED BACK OPEN - DID NOT LATCH CLOSED.
NHTSA ODI 11056370
Dec 25, 2017Body & structure
DRIVERS DOOR WOULD NOT LATCH DOOR CLOSED DURING 15 DEGREE WEATHER TODAY. DOOR UNLOCKED VIA KEYLESS ENTRY AND OPENED OK - BUT WHEN CLOSED IT WOULD NOT LATCH SHUT. LAST WINTER VEHICLE DRIVERS DOOR WOULD NOT UNLOCK, TSB 16-0155 APPLIED. FORD STATES RECALL 17S33 DOES NOT APPLY TO MY VEHICLE SINCE TSB 16-0155 WAS COMPLETED, HOWEVER PROBLEM STILL EXISTS.
NHTSA ODI 11056371
Dec 23, 2017Body & structure
WHILE PUTTING MY SON IN THE BACK PASSENGER'S SIDE OF MY TRUCK, WHEN I WENT TO CLOSE THE PASSSENGER'S SIDE REAR DOOR IT WOULD NOT LATCH. I ATTEMPTED MULTIPLE TIMES TO CLOSE THE DOOR AND IT WOULD NOT LATCH. I HAD TO USE THE FRONT DOOR TO KEEP IT CLOSED SO I COULD BRING HIM TO SCHOOL. THIS ISSUE WAS ALREADY REPAIRED ONCE LAST WINTER AND IT IS STILL OCCURRING. THIS HAPPENS EVERY TIME IT GETS COLD OUTSIDE.
NHTSA ODI 11056185
Dec 23, 2017
PARKED TRUCK. PUT SHIFTER INTO PARK. TURNED IGNITION OFF. TRUCK WAS STATIONARY AND IN PARK. OPENED DOOR. GOT OUT OF TRUCK. OPENED BACK DOOR. TRUCK ROLLED 6 FEET FORWARD AND THEN CAME TO A STOP.
NHTSA ODI 11056250
Dec 22, 2017
NHTSA RECALL NUMBER: 17V652 RECALL DATE: OCTOBER 16, 2017 MANUFACTURER RECALL NUMBER: 17S33 I PURCHASED THIS VEHICLE FROM FREEWAY FORD A FORD COMPANY DEALERSHIP IN NOVEMBER AND WAS TOLD THERE WERE NO OPEN RECALLS ON MY TRUCK. I GET IN THE TRUCK TODAY TO DRIVE AND MY DOOR WILL NOT LATCH AND IT IS 15 DEGREES OUTSIDE AND I NOW HAVE NO ABILITY TO DRIVE MY VEHICLE.
NHTSA ODI 11056032
Dec 22, 2017Electrical systemVisibility & wipersFire
REAR DEFROST WAS TURNED ON AND WITHIN SECONDS THE CABIN WAS ENGULFED IN A WHITE SMOKE AND STRONG ELECTRICAL FIRE SMELL. AS I WAS PULLING OVER, THE REAR WINDOW EXPLODED.
NHTSA ODI 11056131
Dec 17, 2017Body & structure
TAILGATE CABLES DO NOT EVENLY SUPPORT THE TAILGATE. TAILGATE OVER TIME WILL BECOME"RACKED OUT OF SQUARE" RESULTING IN DIFFICULTIES OPENING THE TAILGATE. THIS HAS OCCURRED IN MY PREVIOUS F-150
NHTSA ODI 11055148
Dec 16, 2017Body & structure
WHEN I LEFT FOR WORK TODAY, I WENT TO SHUT MY DRIVER'S SIDE FRONT DOOR AND IT WOULD NOT LATCH. I HAD TO SLAM THE DOOR 4 OR 5 TIMES IN ORDER TO GET IT TO FINALLY LATCH. THE OUTSIDE TEMPERATURE WAS BELOW 20DEG F. THIS OCCURRED LAST WINTER AND FORD REPAIRED THE CONDITION AT THAT TIME. I ALSO RECEIVED A RECALL NOTICE FOR THIS CONDITION, BUT REPLACEMENT PARTS ARE NOT AVAILABLE YET. LAST TIME THIS OCCURRED THE DOOR OPENED WHILE I WAS DRIVING WHICH IS NOT SAFE.
NHTSA ODI 11055083
Dec 15, 2017Visibility & wipers
TL* THE CONTACT OWNS A 2016 FORD F-150. DURING BELOW FREEZING TEMPERATURES, THE WINDSHIELD WIPERS WOULD NOT EMIT FLUID. THE FAILURE OCCURRED WITHOUT WARNING. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000.
NHTSA ODI 11054896
Dec 11, 2017Body & structureLatches & locks
TL* THE CONTACT OWNS A 2016 FORD F-150. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V652000 (LATCHES/LOCKS/LINKAGES). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BRIGHTON FORD (8240 GRAND RIVER AVE, BRIGHTON, MI 48114 (810) 227-1171) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT WATER ENTERED THE DOOR. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 11053871
Dec 9, 2017Visibility & wipers
WHILE DRIVING IN WINTER CONDITIONS WITH A DIRTY WINDSHIELD I NOTICED THAT MY SPRAYERS WERE NOT SPRAYING WASHER FLUID. I ASSUMED THAT IT WAS OUT OF FLUID, HOWEVER WHEN I PULLED INTO THE GAS STATION TO FILL IT THE TANK WAS ALMOST FULL. I TOPPED OFF THE TANK AND IT IS STILL NOT WORKING. I AM UNABLE TO SPRAY THE WASHER FLUID WHICH IS A SIGNIFICANT SAFETY CONCERN IN THE WINTER BECAUSE I CANNOT CLEAR MY WINDSHIELD WHEN SALT / SNOW ARE SPRAYED UP FROM OTHER CARS.
NHTSA ODI 11053660
Dec 9, 2017Engine
WHILE PULLING OUT OF MY WORK PARKING LOT ONTO THE MAIN ROAD, MY ENGINE LOST POWER AND MULTIPLE LIGHTS LIT UP ON THE DASHBOARD. I HAD TO COAST INTO THE MIDDLE LANE AND THEN OFF INTO THE POST OFFICE PARKING LOT TO AVOID TRAFFIC.
NHTSA ODI 11053658
Dec 9, 2017Body & structure
FORD ISSUED A RECALL FOR FREEZING DOOR LATCHES, AND IS UNABLE TO FIX MY TRUCK DUE TO "NO PARTS AVAILABLE". DOOR LATCHES FREEZE IN INCLEMENT WEATHER CAUSING DOORS TO NOT SECURELY SHUT. FORD RESPONSE TO ME WHEN I CONTACTED CUSTOMER SUPPORT WAS I WAS NOTIFIED OF THE RECALL, NO IT IS UP TO ME TO AVOID CAUSING ANY DAMAGE SINCE I NOW KNOW ABOUT THE ISSUE. I FEEL THIS ANSWER IS COMPLETELY WRONG. FORD SHOULD HAVE PARTS READILY AVAILABLE TO FIX THE ISSUE THAT MAY INJURE SOMEONE.
NHTSA ODI 11053668
Dec 7, 2017Body & structureLatches & locks
TL* THE CONTACT OWNS A 2016 FORD F-150. THE CONTACT STATED THAT THE DOORS TO THE VEHICLE BECAME INOPERABLE. THE FAILURE OCCURRED BOTH WHILE THE VEHICLE WAS BEING DRIVEN AND WHILE PARKED. THE VEHICLE WAS TAKEN TO EVERGREEN FORD LINCOLN (1500 18TH AVENUE NW, ISSAQUAH, WA 98027) WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH ACTUATION CABLE FAILED AND NEEDED TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V652000 (LATCHES/LOCKS/LINKAGES). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER COULD NOT CONFIRM WHEN THE PARTS WOULD BE AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 200. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 11053311